Sanctuary Medicinals Dispensary in Brookline, MA

Sanctuary Medicinals Brookline
4.5
Based on 344 reviews
Valorei L.
Valorei L.
1714255673
Midiyanuel H. Is the best Budtender ever! So very helpful and patient with me, he provides excellent customer service
Jeff S.
Jeff S.
1712984727
I don't love their bags. They are different, but also hard to open. The selection is good, first time I've liked the indica section better than the sativa. My favorite is London mints 11. Went back for more!
Brian G.
Brian G.
1712903896
Well hello there and first off all i just want to say that this dispensary sucks because it says that it’s got delivery and it doesn’t
NRaza
NRaza
1711721895
Horrible customer service. Website was down so I called in and asked for which sativas they had on the menu. Very dismissive and didn’t want to help at all. Told me to just come in and the phone is too far from their menu screen. And this was coming from Lexi the manager! I explained I live an hour away but have been a loyal customer and still didn’t want to help.I wish I had that problem in my business. People asking for more info about my products so they can give me their money but I’m too busy to want their money…Long time customer now taking my business elsewhere. Hope upper management reads this and trains their employees on how to retain customers by providing great service.
LaMAR S.
LaMAR S.
1711253228
There’s an artful facade with an illuminated showroom, well stocked, in a great location.From Greeters to Bud Tenders ,the staff are friendly and product savvy. The daily specials are a welcome breeze !
Ren B.
Ren B.
1706307956
honestly 2nd time I've been here, both times were really pleasant; kind and helpful staff; good selection and prices that I like, personally. they seem to have deals often- I don't remember the guy's name who helped me the first time I think it started with R and in my 2nd visit, I believe Alex helped me (via my receipt) they both hooked me up, I'm happy !
Ralph W.
Ralph W.
1705005473
Fix your website. It's laughable when you can't pre-order an ounce because it's set to 28.35grams. Do better. Your flower is good but your service is terrible. The budtender that hates his job needs to go as well. Nice atmosphere until you get to him. UPDATE credit where credit is due. They saw my review and within a few hours it was corrected. While the guy that answered the phone at the bookline location and the person he talked to were absolutely useless, the person that saw this did a great job.
Samm B.
Samm B.
1701731881
Disappointing visit.Came from NJ as a cannab*s industry worker, noticing the high reviews on Google. My partner and I were greeted by a super friendly front desk advisor who was very welcoming. However, that was the best part of our visit.There wasn’t any wait which was nice, but with only 2 budtenders on the floor, kind of makes you wonder why it would be so empty (and minimally staffed) on a busy Friday night downtown.Our budtender was professional, but cold. We explained that we work at a dispensary out of state and that it’s our first time trying Massachusetts product. Told him were looking for recommendations too. He didn’t seem very knowledgeable, or even happy to be there. Didn’t get his name though.The shop was clean and well lit with many display cases. We got 2 1/8ths and a 4 pack of seltzers. The drinks were average being only 5mg a can. The flower was great though! Just wish we could’ve gotten better service, or even made an industry friend during our time in Boston.
Mai J.
Mai J.
1699551951
came from syracuse. never been to a legit dispensary. guy was super friendly and helpful and i came when everything was 40% off so i had no choice but to be satisfied thank you!
shalian A.
shalian A.
1695729175
Great product, nice people--they even have workshops!
The F.
The F.
1692319716
Online says 9pm close - Showed up at 8:45 exactly and the attendant shook his head through the door (didn’t bother opening the door to address me) and then puts a closed sign on the door.I understand if it’s policy to close at 8:45, but common courtesy would be to at least answer my question rather than acting as if I was an inconvenience. Extremely unprofessional and a waste of a 25 minute drive.& this is why Mission Brookline is far superior.
Evan S.
Evan S.
1688613211
Incredibly kind an professional staff.There’s also always great deals being offered.Be sure to tip your budtender!
Bartholomew S.
Bartholomew S.
1676073963
Sales are the only way to get your money’s worth here. The vape cartridges are convenient, but I have had a lot of trouble with them. The seals break often. I’ve also had several that are less than halfway full. I’ve talked to the staff about it and they just say that the cartridge absorbs the oil. That’s true, but not to the extent that I’ve seen. I’ve stopped buying from here unless I absolutely have to because the quality control blows. Everyone there is nice, though.
Justin C.
Justin C.
1675268145
Great dispensary, awesome prices and selection. I shop here often but am about to stop because of the budtenders has a AWFULL attitude and acts like your wasting his time by asking questions. Then when he messes up scanning in order and you ask about it he's quick to blame the customer
Runner
Runner
1674586388
They deliver recreational and the online ordering is super easy. Both times i ordered i got exactly what i ordered in time. Must pay cash and the delivery guy will not make change so make sure you have the right bills. Quality of all products was as expected or better.
Hector L.
Hector L.
1673325715
Very knowledgeable associate, helped answer all of my wife's and my question. Will return for the quality of service.Every time I walk in a home run. Best stats in Boston, batting 1000 in smiles and attentiveness with their customers.
Norberto N.
Norberto N.
1672883374
They actually have a bathroom that’s great and the place brings me back to the country with the smell!
vez Z.
vez Z.
1671476585
Very nice experience, friendly staff. Good selection of products, reasonably priced
Liz B.
Liz B.
1666692813
Best price dispensary in Boston so far. Love the products and different sales weekly/daily. Will not give 5 stars to any dispensary yet due to workers inside info. They all work long hours daily (full time) with no benefits. Because federal doesn’t back the marijuana industry quite yet, employers apparently don’t think their employees need benefits. This is exactly how/why federal government feels the need to stick its nose in private business… TREAT THE EMPLOYEES BETTER! overall a great place to shop though
Shaun U.
Shaun U.
1665704190
Great staff, better deals on flower than any dispensary I’ve been. Parking is easier than you’d think.Secret Menu exists tooTwo thumbs up
Daisy M.
Daisy M.
1665616813
This place is usually my go to spot. Great with discounts but you seriously need who ever is packing the grams to make sure its a gram. Like I get weed dries but I just opened lost in space and you guys only gave me literally .71 grams not a full gram .! So im a lil disappointed but they do still have good prices.
Maggie C.
Maggie C.
1665100162
Went here the other day for the first time. Both the greeter at the door and the first desk person were extremely nice and pleasant. Once inside, the guy behind the desk was kinda mean to us. He dismissed all conversation and gave us attitude when he did talk. The preroll we bought was very nice though.
Alicia G.
Alicia G.
1662738423
Lucas was so helpful! No one in my group has had any recent experience with cannabis and he helped us with the different products and figure out what to try.
Catherine D.
Catherine D.
1662228775
Dylan was very nice and knowledgeable of the product. I was super happy with their quality and price of concentrates.
E A E.
E A E.
1661723004
Had a great experience with Savy, she has answered all my questions helping me through the maze of the modern vape technologies.
Jessica V.
Jessica V.
1660413847
Absolutely first and last time coming here. I had a similar experience to other reviewers. Security is extremely aggressive and rude. I recommend mission on comm ave for better service.
Michael P.
Michael P.
1659289592
Great place. Weekend specials. Love delivery but just saved like $60 on my order on just edibles alone by going to the store instead of delivery. Very clean and staff is very friendly.
Hector L.
Hector L.
1659068543
Very knowledgeable associate, helped answer all of my wife's and my question. Will return for the quality of service.
Mariana D.
Mariana D.
1657063179
Went to a few dispensaries in search of topicals for muscle pain and scored at Sanctuary. From the kind young lady at the front door to the staff who heled me figure out what I needed. Great place! Great experience!
Kirsten B.
Kirsten B.
1656002895
I get is MA. But geezus.... atleast look like you're smoking the weed. Looks like the DMVin here.
marcie S.
marcie S.
1655617675
I really appreciated the level of compassion and determination to find the right product to help me with my needs. After trying them I am greatful for the correct ideas
Morgan C.
Morgan C.
1653844047
I thought there would be a little more personality.. some showmanship.
shaun C.
shaun C.
1653419415
I've had to use the store while my medical card is getting renewed and the staff are very knowledgeable they're very friendly and every time I've gone it's a quick in and out experience for being a Boston store I expected it to be a wait and every time there wasn't.
Amanda R
Amanda R
1653102051
I specified and repeated the strains I wanted and both I received were incorrect.I did not receive what I paid for and the .5 joints (I paid for .8) are definitely smaller than indicated.Note: this dispo is not medical, although their name alludes to such.
George M.
George M.
1651020248
They have EXCELLENT products at truly EXCELLENT prices. I drive several extra miles and pass at least 10 other dispensaries, to get the quality and prices I demand. THANK YOU SANCTUARY!
Jonathan S.
Jonathan S.
1649893029
First time here and Jen helped us out and was super sweet and friendly! Made the experience fantastic
Solachinx
Solachinx
1649794370
Gio helped me get my product quickly and efficiently. Very knowledgeable!
Christopher C.
Christopher C.
1649705861
Great experiences all around! Quick and easy visits with friendly, knowledgeable staff!
Amanda T.
Amanda T.
1647011582
Jen was great today, she helped me pick good strains and suggested a great shatter cartridge also. Very polite and friendly! Thanks Jen!
Holly B.
Holly B.
1646420190
Really nice store and people. Especially Steve, Lanea, and Jordan.
daniel D.
daniel D.
1646182590
Super nice knowledgeable staff. Prices were high (ha!) but not unexpected. Multiple levels of security get your ID ready. No crowd to speak of when I went. Only cash or debit accepted.
Nicolas L.
Nicolas L.
1645555010
I wish there were more options for lower-strength strains. I prefer strains with 10-15% thc, but the weakest thing available in pre-roll was 19% thc
Alex H.
Alex H.
1643837013
Ordered online and everything was ready when I arrived. Not the nicest or cleanest dispensary I’ve been took… parking in rear off Webster st.
Mike G.
Mike G.
1639947188
So just the other day i entered your establishment, in search of some "reefer".I had a simple question for the person behind the register, "how do you roll the pre-rolls if they are already rolled, you know what i mean?"......the evil looking man replied, "um.... no. I DON'T know what you mean. We had a strict policy against those with mental deficiencies, and with this in mind I'm going to have to ask you to leave."and so, I was escorted away from the location.... I will not be returning... farewell.
Beverly J.
Beverly J.
1638356283
Staff are so nice and always check in with guest to see how they are doing.
Alexander O.
Alexander O.
1636323087
This is the kind of dispensary that makes you remember why you hate dispensaries. Everything from the owners making the employees wear uniforms to the fake happy person at the entrance, to the ID checking that makes you feel like a criminal, to the bright new space with high prices. Try not to use dispensaries and if you have to support this industry, don’t do it here.
cory M.
cory M.
1632850897
Beautiful Shop all around .Very helpful and I formative as well.Great on sales.7 Stars for these guys they need a couple more.
Daniel S.
Daniel S.
1630955142
First time here, and it was a great experience. Jen helped me and my girlfriend today. She was a great help and was very patient with us!
Liam F.
Liam F.
1629247368
Really nervous going in. Kinda freaking out but the staff was amazing. Gio helped me out and he was great. Made me feel so much better about my choices and helped me understand things I didn’t. So thanks!! Meant a lot that he was patient with me. Great service will be going back.
Wagner L.
Wagner L.
1628617656
YOUR FRONT DOOR PERSON IS ONE OF THE MOST IMPORTANT EVER FOR GOOD BUSINESS, BUT SOME OF YOUR FRONT DOOR PERSON IS NOT TO FRIENDLY, BUT MOST OF THEM ARE . YOUR INSIDE STAFF ARE OUTSTANDING WITH GREAT CUSTOMER SERVICE. I WILL GIVE A 5 STAR TO ALL OF THEM. BUT THE EXPERIENCE THAT I HAD YESTERDAY FROM YOUR FRONT DOOR PERSON WAS NOT GOOD. ANYWAY THERE ARE LOTS OF PLACE NOW THAT WE CAN GET GOOD SERVICE FROM YOUR FIRST IMPRESSION WHICH IS YOUR FRONT DOOR PERSON. HAVE A GREAT DAY. TKS
Dawn A.
Dawn A.
1627760663
Erik was awesome and answered all of my questions. He was very pleasant and professional but still real. Always a pleasure coming here!!!
Ryan M.
Ryan M.
1627754728
This was a great visit. Staff was very helpful, I got a few great bundles when I picked up that I didn’t even know I got when ordering online. Erik was super helpful ringing me up and answering some questions
Amazing staff and overall experience. You feel safe and well taken care of. Good rotating selection of products with lots to choose from.
Chris P.
Chris P.
1627689247
Great simple not too busy place to go for some of the best and potent flower in the area. The customer service is always awesome and it all starts with the amazing greeter Olivia! She seems to always have a great attitude and smile on her face when anyone walks in the door. Her vibe is super cool. Thank you.
Brendan S.
Brendan S.
1627674118
Always a very pleasant and easy experience at sanctuary. Erik has checked me out a few times and is always friendly, helpful and efficient. One of the many great employees at sanctuary that make my experience worth it and keeps me coming back!
Sarah
Sarah
1627599103
This was my first experience at a Massachusetts dispensary. The woman at the door was very friendly. The cashier who assisted me was Kera D, she was very helpful. I described what I was looking for and she helped me pick out the right products for me. I was a walk in, and the line was not a bad wait.
david H.
david H.
1627595123
Awesome selection of concentrates plus they sell half gram so it's not so pricey and you don't get sick of a certain flavor I love this place
Lia M.
Lia M.
1627575259
Love this place. Special shout out to Ashley for making it easy, giving me all details needed and just being genuine and nice. Can’t wait to come back!
Mike C.
Mike C.
1627568974
Jesse was an awesome budtender, absolutely made the experience 100x smoother and easier. Will certainly return, selection is incredible as well!
Howard Z.
Howard Z.
1627245562
Their salesperson seems to be confused, the long-haired salesperson has a very high attitude, like what does he think he is? Only a salesman bro. I have been here many times and this time this person makes me feels uncomfortable.????
Andrew S.
Andrew S.
1625202652
Prices are a little expensive, but par for the course. The gummy edibles are awesome, taste good and have good potency. Pre-rolls are also solid. Haven’t had the flower here yet, maybe next time!Best part of this place is it’s easy to get same day pickup and orders are usually ready ahead of time.
Michael E.
Michael E.
1623810118
Great assortment of cannabis and eatables really good staff they always help and are considerate
Tim S.
Tim S.
1622237553
Love this place !HIGH-LY Recommended ....lolThe super fast serviceEasy in and outThey take debit or credit cards As long as You have your Pin number to punch inGreat deals compared to other placesPlace your order ahead prior to opening and pick your time and click on how you want to pay,cash or debit when you get there.Web site doesn't give choice in case you need to pay part cash and debit. no big deal They DoI also ask if they take Amx ? If you have pin Yes !It's done like a cash advance.I was well greetedI had zero wait and felt like a V.I.P.If you can I highly recommend if your buying flower buy the oz. It's like buying 3 quarters and getting the fourth free. Mix and match they give you the price break when your there paying. Great feeling walking out with cash in the your pocket.Made my day
Adam K.
Adam K.
1621186917
The staff is friendly and their purchasing system is intuitive, but now I’ve bought two pen carts from them that keep leaking oil into the mouthpiece. I bought a cart 2 weeks ago, after both storing it correctly and only hitting about a total of 10 times it’s nearly empty. The mouthpiece got entirely clogged. I even tried small inhales, as recommended by the manufacturer, to unclog it with little to no damage but it still got worse and is no longer usable.As mentioned earlier, this isn’t the first time it’s happened to me with Sanctuary. I called them to see what they could do to exchange or give a discount on a new cart, but once a week passes they make zero exceptions with their exchange policy. This surprised me because I bought their branded cart with, apparently, a *known* manufacturing error according to the associate I spoke with. I was disappointed.
Nicole
Nicole
1618420250
I loved going to sanctuary but unfortunately their selection on indica cartridges are low. Another problem I’ve faced is that their ‘in store brand cartridges’ are terrible if I’m paying $72 for a cartridge I expect it to work and not have any defects, this is the second time I’ve gotten a faulty cartridge and had to move the oil into a new cartridge from a different brand. The middle coil will get clogged up preventing from getting a good draw and the mouth piece was literally falling apart from the cart. I lost half of my product from moving it from their faulty cart to a new cart, will be going to a different place now with a better selection.
Sheila C.
Sheila C.
1616701960
Always a lovely experience at Brookline. Staff is super knowledgeable, friendly, and always helpful! Last time I got the London Mints 11 flower and for a indica dominant hybrid the effects were quite uplifting! Just the right amount of chill with a euphoric twist. Definitely would recommend this for both daytime and nighttime smoking!
Kj K.
Kj K.
1615394729
Absolutely loved it. And it was so easy. Just make a order and have your ID and money simple and easy.
Nick F.
Nick F.
1613758494
Multiple reviews on here conclude the horrible customer service by the unfriendly man checking ID’s. Sanctuary needs to take a step back and realize that the first impression when you walk through the door speaks volumes for a company, especially in the Cannabis industry. This rude and objectively trivial individual is creating a bad experience for the community and needs to be addressed ASAP. Til then I’ll bring my business elsewhere and advise all to do the same. Truly upsetting..
Danielle D.
Danielle D.
1613700237
I am frequent customer of dispensary, especially Sanctuary but today was the last day I will going there. The cannabis industry is about the experience and atmosphere you create for the customer, and sadly, we experienced terrible customer service here. The security guard was so rude and dismissive of us, it was insulting. We are valuable customer, and we deserve to be treated respectfully. Truly terrible. I have never been treated so poorly in the cannabis/customer service industry.We didn’t now we had to order online, we got there and the security guard was rude. All we said was “Oh, sorry, we’ll order online, but we walked in last time” He goes “ No you didn’t, that never happened.” We were like “What?” He was said “No, that never happened, not here.” Sir, how are you going to tell me what happened? Then he proceeded to bicker with us and open the door for us to leave. We just got in our car and immediately took our business to Berkshire Roots, where we have NEVER had a bad experience. The security and staff are so kind and helpful. I would urge you to put your money towards a business that cares for, value, and respect their customers.Berkshire Roots—East BostonGarden Remedies—Melrose
Michael M.
Michael M.
1612287871
I like this place. Parking ain’t bad at all. Easy experience and the place is better than the other 2 competitors near by
Mason M.
Mason M.
1607386613
Went here for my first time going to a dispensary, I placed an order online and got there with my ID in hand and hands down the least friendly security instantly makes me feel like I’m doing everything wrong and honestly was very rude, after that it was hard to enjoy the environment because I felt very uncomfortable due to my initial interaction just trying to go inside, the staff was pleasant and my order was ready and packed for me when I got to the counter but unfortunately to wrap it all up I gave the cashier enough money to get a ten back and I only got four, I was to frazzled at this point to say anything so I left. The product are as to be expected so no complaints there. Hope everyone else has better luck than I did.
Michael M.
Michael M.
1607015770
Amazing staff and an amazing atmosphere, very clean and friendly. I love this establishment. Great prices and a wonderful selection. This dispensary is 100% better than Neta . THANK YOU SANCTUARY....... MIKE M
Riff Z.
Riff Z.
1606354599
Their headband tasted like a pickle and didn't have a humidity packet in the packaging, doesn't actually feel like other headband I have tried. Tincture was much weaker than similarly priced ones from other nearby dispensaries.However the facility was wonderful, staff was nice, and pickup was easy.
Forrest H.
Forrest H.
1604963283
Great recreational cannabis store. I was surprised at how quick I got in and out, almost no line and the staff was friendly and professional. I got Mimosa on my first visit and I was impressed with the flower. It was large, dense and had a wonderful citrus scent; the effects were great as well. I can highly recommend Sanctuary!
Benedetto G.
Benedetto G.
1600887081
The best dispensary in the Boston area. The employees at the Brookline location are such insanely cool and kind people. Them in combination with the relaxing atmosphere are what made my wonderful experience. I went to 3 different recreational dispensaries while visiting and sanctuary was by far the best, the rest try too hard to be intimidating and I didn’t feel welcome.
Victoria D.
Victoria D.
1600562722
Clean, safe experience with extremely friendly budtenders and quality product!
Ryan D.
Ryan D.
1600386767
Very fast, great staff and super clean environment
GEORGE N.
GEORGE N.
1600206211
Awesome
David K.
David K.
1599026837
Best in the Bean hands down. #1 product in Massachusetts point blank, check it out!! Customer Service was very professional and beneficial.
Next Reviews
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1351 Beacon St
Brookline, MA 02446

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    ATM Available On Site

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    ABOUT THIS DISPENSARY

    Sanctuary Medicinals, located at 1351 Beacon St in Brookline, is open to serve the cannabis community.

    Medical: Yes

    Recreational: Yes

    Delivery: No

    Before this dispensary could open, it was licensed by the state.

    Product types and availability can vary from store menu to store menu, depending on demand. If Sanctuary Medicinals in Brookline does not have what you are looking for, there is no legal obligation to stick to a single brand. Your medical marijuana card, if needed, is universally accepted at any dispensary in Brookline.

    Purchasing Marijuana Products at Sanctuary Medicinals

    Preparation Helps: See what’s available ahead of time. If Sanctuary Medicinals in Brookline online menu is available on our site, this is the best way to see the different product options before visiting the dispensary. If enabled, after finding the right products you desire, reserve your order on our e-commerce platform.

    Low tetrahydrocannabinol (THC) cannabis with higher CBD products are generally available to patients as well who prefer the non-euphoric effect.

    Contact the dispensary if you encounter product-related issues or problems. Sanctuary Medicinals has a policy & procedure for this.

    Please enjoy the menu products from this dispensary responsibly!

    To stay up to date, sign up to our newsletter below to receive our MMJ Updates as well as discounts & specials as they arrive.

    What People Are Saying

    Sanctuary Medicinals Brookline
    4.5
    Based on 344 reviews
    Valorei L.
    Valorei L.
    1714255673
    Midiyanuel H. Is the best Budtender ever! So very helpful and patient with me, he provides excellent customer service
    Jeff S.
    Jeff S.
    1712984727
    I don't love their bags. They are different, but also hard to open. The selection is good, first time I've liked the indica section better than the sativa. My favorite is London mints 11. Went back for more!
    Brian G.
    Brian G.
    1712903896
    Well hello there and first off all i just want to say that this dispensary sucks because it says that it’s got delivery and it doesn’t
    NRaza
    NRaza
    1711721895
    Horrible customer service. Website was down so I called in and asked for which sativas they had on the menu. Very dismissive and didn’t want to help at all. Told me to just come in and the phone is too far from their menu screen. And this was coming from Lexi the manager! I explained I live an hour away but have been a loyal customer and still didn’t want to help.I wish I had that problem in my business. People asking for more info about my products so they can give me their money but I’m too busy to want their money…Long time customer now taking my business elsewhere. Hope upper management reads this and trains their employees on how to retain customers by providing great service.
    LaMAR S.
    LaMAR S.
    1711253228
    There’s an artful facade with an illuminated showroom, well stocked, in a great location.From Greeters to Bud Tenders ,the staff are friendly and product savvy. The daily specials are a welcome breeze !
    Ren B.
    Ren B.
    1706307956
    honestly 2nd time I've been here, both times were really pleasant; kind and helpful staff; good selection and prices that I like, personally. they seem to have deals often- I don't remember the guy's name who helped me the first time I think it started with R and in my 2nd visit, I believe Alex helped me (via my receipt) they both hooked me up, I'm happy !
    Ralph W.
    Ralph W.
    1705005473
    Fix your website. It's laughable when you can't pre-order an ounce because it's set to 28.35grams. Do better. Your flower is good but your service is terrible. The budtender that hates his job needs to go as well. Nice atmosphere until you get to him. UPDATE credit where credit is due. They saw my review and within a few hours it was corrected. While the guy that answered the phone at the bookline location and the person he talked to were absolutely useless, the person that saw this did a great job.
    Samm B.
    Samm B.
    1701731881
    Disappointing visit.Came from NJ as a cannab*s industry worker, noticing the high reviews on Google. My partner and I were greeted by a super friendly front desk advisor who was very welcoming. However, that was the best part of our visit.There wasn’t any wait which was nice, but with only 2 budtenders on the floor, kind of makes you wonder why it would be so empty (and minimally staffed) on a busy Friday night downtown.Our budtender was professional, but cold. We explained that we work at a dispensary out of state and that it’s our first time trying Massachusetts product. Told him were looking for recommendations too. He didn’t seem very knowledgeable, or even happy to be there. Didn’t get his name though.The shop was clean and well lit with many display cases. We got 2 1/8ths and a 4 pack of seltzers. The drinks were average being only 5mg a can. The flower was great though! Just wish we could’ve gotten better service, or even made an industry friend during our time in Boston.
    Mai J.
    Mai J.
    1699551951
    came from syracuse. never been to a legit dispensary. guy was super friendly and helpful and i came when everything was 40% off so i had no choice but to be satisfied thank you!
    shalian A.
    shalian A.
    1695729175
    Great product, nice people--they even have workshops!
    The F.
    The F.
    1692319716
    Online says 9pm close - Showed up at 8:45 exactly and the attendant shook his head through the door (didn’t bother opening the door to address me) and then puts a closed sign on the door.I understand if it’s policy to close at 8:45, but common courtesy would be to at least answer my question rather than acting as if I was an inconvenience. Extremely unprofessional and a waste of a 25 minute drive.& this is why Mission Brookline is far superior.
    Evan S.
    Evan S.
    1688613211
    Incredibly kind an professional staff.There’s also always great deals being offered.Be sure to tip your budtender!
    Bartholomew S.
    Bartholomew S.
    1676073963
    Sales are the only way to get your money’s worth here. The vape cartridges are convenient, but I have had a lot of trouble with them. The seals break often. I’ve also had several that are less than halfway full. I’ve talked to the staff about it and they just say that the cartridge absorbs the oil. That’s true, but not to the extent that I’ve seen. I’ve stopped buying from here unless I absolutely have to because the quality control blows. Everyone there is nice, though.
    Justin C.
    Justin C.
    1675268145
    Great dispensary, awesome prices and selection. I shop here often but am about to stop because of the budtenders has a AWFULL attitude and acts like your wasting his time by asking questions. Then when he messes up scanning in order and you ask about it he's quick to blame the customer
    Runner
    Runner
    1674586388
    They deliver recreational and the online ordering is super easy. Both times i ordered i got exactly what i ordered in time. Must pay cash and the delivery guy will not make change so make sure you have the right bills. Quality of all products was as expected or better.
    Hector L.
    Hector L.
    1673325715
    Very knowledgeable associate, helped answer all of my wife's and my question. Will return for the quality of service.Every time I walk in a home run. Best stats in Boston, batting 1000 in smiles and attentiveness with their customers.
    Norberto N.
    Norberto N.
    1672883374
    They actually have a bathroom that’s great and the place brings me back to the country with the smell!
    vez Z.
    vez Z.
    1671476585
    Very nice experience, friendly staff. Good selection of products, reasonably priced
    Liz B.
    Liz B.
    1666692813
    Best price dispensary in Boston so far. Love the products and different sales weekly/daily. Will not give 5 stars to any dispensary yet due to workers inside info. They all work long hours daily (full time) with no benefits. Because federal doesn’t back the marijuana industry quite yet, employers apparently don’t think their employees need benefits. This is exactly how/why federal government feels the need to stick its nose in private business… TREAT THE EMPLOYEES BETTER! overall a great place to shop though
    Shaun U.
    Shaun U.
    1665704190
    Great staff, better deals on flower than any dispensary I’ve been. Parking is easier than you’d think.Secret Menu exists tooTwo thumbs up
    Daisy M.
    Daisy M.
    1665616813
    This place is usually my go to spot. Great with discounts but you seriously need who ever is packing the grams to make sure its a gram. Like I get weed dries but I just opened lost in space and you guys only gave me literally .71 grams not a full gram .! So im a lil disappointed but they do still have good prices.
    Maggie C.
    Maggie C.
    1665100162
    Went here the other day for the first time. Both the greeter at the door and the first desk person were extremely nice and pleasant. Once inside, the guy behind the desk was kinda mean to us. He dismissed all conversation and gave us attitude when he did talk. The preroll we bought was very nice though.
    Alicia G.
    Alicia G.
    1662738423
    Lucas was so helpful! No one in my group has had any recent experience with cannabis and he helped us with the different products and figure out what to try.
    Catherine D.
    Catherine D.
    1662228775
    Dylan was very nice and knowledgeable of the product. I was super happy with their quality and price of concentrates.
    E A E.
    E A E.
    1661723004
    Had a great experience with Savy, she has answered all my questions helping me through the maze of the modern vape technologies.
    Jessica V.
    Jessica V.
    1660413847
    Absolutely first and last time coming here. I had a similar experience to other reviewers. Security is extremely aggressive and rude. I recommend mission on comm ave for better service.
    Michael P.
    Michael P.
    1659289592
    Great place. Weekend specials. Love delivery but just saved like $60 on my order on just edibles alone by going to the store instead of delivery. Very clean and staff is very friendly.
    Hector L.
    Hector L.
    1659068543
    Very knowledgeable associate, helped answer all of my wife's and my question. Will return for the quality of service.
    Mariana D.
    Mariana D.
    1657063179
    Went to a few dispensaries in search of topicals for muscle pain and scored at Sanctuary. From the kind young lady at the front door to the staff who heled me figure out what I needed. Great place! Great experience!
    Kirsten B.
    Kirsten B.
    1656002895
    I get is MA. But geezus.... atleast look like you're smoking the weed. Looks like the DMVin here.
    marcie S.
    marcie S.
    1655617675
    I really appreciated the level of compassion and determination to find the right product to help me with my needs. After trying them I am greatful for the correct ideas
    Morgan C.
    Morgan C.
    1653844047
    I thought there would be a little more personality.. some showmanship.
    shaun C.
    shaun C.
    1653419415
    I've had to use the store while my medical card is getting renewed and the staff are very knowledgeable they're very friendly and every time I've gone it's a quick in and out experience for being a Boston store I expected it to be a wait and every time there wasn't.
    Amanda R
    Amanda R
    1653102051
    I specified and repeated the strains I wanted and both I received were incorrect.I did not receive what I paid for and the .5 joints (I paid for .8) are definitely smaller than indicated.Note: this dispo is not medical, although their name alludes to such.
    George M.
    George M.
    1651020248
    They have EXCELLENT products at truly EXCELLENT prices. I drive several extra miles and pass at least 10 other dispensaries, to get the quality and prices I demand. THANK YOU SANCTUARY!
    Jonathan S.
    Jonathan S.
    1649893029
    First time here and Jen helped us out and was super sweet and friendly! Made the experience fantastic
    Solachinx
    Solachinx
    1649794370
    Gio helped me get my product quickly and efficiently. Very knowledgeable!
    Christopher C.
    Christopher C.
    1649705861
    Great experiences all around! Quick and easy visits with friendly, knowledgeable staff!
    Amanda T.
    Amanda T.
    1647011582
    Jen was great today, she helped me pick good strains and suggested a great shatter cartridge also. Very polite and friendly! Thanks Jen!
    Holly B.
    Holly B.
    1646420190
    Really nice store and people. Especially Steve, Lanea, and Jordan.
    daniel D.
    daniel D.
    1646182590
    Super nice knowledgeable staff. Prices were high (ha!) but not unexpected. Multiple levels of security get your ID ready. No crowd to speak of when I went. Only cash or debit accepted.
    Nicolas L.
    Nicolas L.
    1645555010
    I wish there were more options for lower-strength strains. I prefer strains with 10-15% thc, but the weakest thing available in pre-roll was 19% thc
    Alex H.
    Alex H.
    1643837013
    Ordered online and everything was ready when I arrived. Not the nicest or cleanest dispensary I’ve been took… parking in rear off Webster st.
    Mike G.
    Mike G.
    1639947188
    So just the other day i entered your establishment, in search of some "reefer".I had a simple question for the person behind the register, "how do you roll the pre-rolls if they are already rolled, you know what i mean?"......the evil looking man replied, "um.... no. I DON'T know what you mean. We had a strict policy against those with mental deficiencies, and with this in mind I'm going to have to ask you to leave."and so, I was escorted away from the location.... I will not be returning... farewell.
    Beverly J.
    Beverly J.
    1638356283
    Staff are so nice and always check in with guest to see how they are doing.
    Alexander O.
    Alexander O.
    1636323087
    This is the kind of dispensary that makes you remember why you hate dispensaries. Everything from the owners making the employees wear uniforms to the fake happy person at the entrance, to the ID checking that makes you feel like a criminal, to the bright new space with high prices. Try not to use dispensaries and if you have to support this industry, don’t do it here.
    cory M.
    cory M.
    1632850897
    Beautiful Shop all around .Very helpful and I formative as well.Great on sales.7 Stars for these guys they need a couple more.
    Daniel S.
    Daniel S.
    1630955142
    First time here, and it was a great experience. Jen helped me and my girlfriend today. She was a great help and was very patient with us!
    Liam F.
    Liam F.
    1629247368
    Really nervous going in. Kinda freaking out but the staff was amazing. Gio helped me out and he was great. Made me feel so much better about my choices and helped me understand things I didn’t. So thanks!! Meant a lot that he was patient with me. Great service will be going back.
    Wagner L.
    Wagner L.
    1628617656
    YOUR FRONT DOOR PERSON IS ONE OF THE MOST IMPORTANT EVER FOR GOOD BUSINESS, BUT SOME OF YOUR FRONT DOOR PERSON IS NOT TO FRIENDLY, BUT MOST OF THEM ARE . YOUR INSIDE STAFF ARE OUTSTANDING WITH GREAT CUSTOMER SERVICE. I WILL GIVE A 5 STAR TO ALL OF THEM. BUT THE EXPERIENCE THAT I HAD YESTERDAY FROM YOUR FRONT DOOR PERSON WAS NOT GOOD. ANYWAY THERE ARE LOTS OF PLACE NOW THAT WE CAN GET GOOD SERVICE FROM YOUR FIRST IMPRESSION WHICH IS YOUR FRONT DOOR PERSON. HAVE A GREAT DAY. TKS
    Dawn A.
    Dawn A.
    1627760663
    Erik was awesome and answered all of my questions. He was very pleasant and professional but still real. Always a pleasure coming here!!!
    Ryan M.
    Ryan M.
    1627754728
    This was a great visit. Staff was very helpful, I got a few great bundles when I picked up that I didn’t even know I got when ordering online. Erik was super helpful ringing me up and answering some questions
    Amazing staff and overall experience. You feel safe and well taken care of. Good rotating selection of products with lots to choose from.
    Chris P.
    Chris P.
    1627689247
    Great simple not too busy place to go for some of the best and potent flower in the area. The customer service is always awesome and it all starts with the amazing greeter Olivia! She seems to always have a great attitude and smile on her face when anyone walks in the door. Her vibe is super cool. Thank you.
    Brendan S.
    Brendan S.
    1627674118
    Always a very pleasant and easy experience at sanctuary. Erik has checked me out a few times and is always friendly, helpful and efficient. One of the many great employees at sanctuary that make my experience worth it and keeps me coming back!
    Sarah
    Sarah
    1627599103
    This was my first experience at a Massachusetts dispensary. The woman at the door was very friendly. The cashier who assisted me was Kera D, she was very helpful. I described what I was looking for and she helped me pick out the right products for me. I was a walk in, and the line was not a bad wait.
    david H.
    david H.
    1627595123
    Awesome selection of concentrates plus they sell half gram so it's not so pricey and you don't get sick of a certain flavor I love this place
    Lia M.
    Lia M.
    1627575259
    Love this place. Special shout out to Ashley for making it easy, giving me all details needed and just being genuine and nice. Can’t wait to come back!
    Mike C.
    Mike C.
    1627568974
    Jesse was an awesome budtender, absolutely made the experience 100x smoother and easier. Will certainly return, selection is incredible as well!
    Howard Z.
    Howard Z.
    1627245562
    Their salesperson seems to be confused, the long-haired salesperson has a very high attitude, like what does he think he is? Only a salesman bro. I have been here many times and this time this person makes me feels uncomfortable.????
    Andrew S.
    Andrew S.
    1625202652
    Prices are a little expensive, but par for the course. The gummy edibles are awesome, taste good and have good potency. Pre-rolls are also solid. Haven’t had the flower here yet, maybe next time!Best part of this place is it’s easy to get same day pickup and orders are usually ready ahead of time.
    Michael E.
    Michael E.
    1623810118
    Great assortment of cannabis and eatables really good staff they always help and are considerate
    Tim S.
    Tim S.
    1622237553
    Love this place !HIGH-LY Recommended ....lolThe super fast serviceEasy in and outThey take debit or credit cards As long as You have your Pin number to punch inGreat deals compared to other placesPlace your order ahead prior to opening and pick your time and click on how you want to pay,cash or debit when you get there.Web site doesn't give choice in case you need to pay part cash and debit. no big deal They DoI also ask if they take Amx ? If you have pin Yes !It's done like a cash advance.I was well greetedI had zero wait and felt like a V.I.P.If you can I highly recommend if your buying flower buy the oz. It's like buying 3 quarters and getting the fourth free. Mix and match they give you the price break when your there paying. Great feeling walking out with cash in the your pocket.Made my day
    Adam K.
    Adam K.
    1621186917
    The staff is friendly and their purchasing system is intuitive, but now I’ve bought two pen carts from them that keep leaking oil into the mouthpiece. I bought a cart 2 weeks ago, after both storing it correctly and only hitting about a total of 10 times it’s nearly empty. The mouthpiece got entirely clogged. I even tried small inhales, as recommended by the manufacturer, to unclog it with little to no damage but it still got worse and is no longer usable.As mentioned earlier, this isn’t the first time it’s happened to me with Sanctuary. I called them to see what they could do to exchange or give a discount on a new cart, but once a week passes they make zero exceptions with their exchange policy. This surprised me because I bought their branded cart with, apparently, a *known* manufacturing error according to the associate I spoke with. I was disappointed.
    Nicole
    Nicole
    1618420250
    I loved going to sanctuary but unfortunately their selection on indica cartridges are low. Another problem I’ve faced is that their ‘in store brand cartridges’ are terrible if I’m paying $72 for a cartridge I expect it to work and not have any defects, this is the second time I’ve gotten a faulty cartridge and had to move the oil into a new cartridge from a different brand. The middle coil will get clogged up preventing from getting a good draw and the mouth piece was literally falling apart from the cart. I lost half of my product from moving it from their faulty cart to a new cart, will be going to a different place now with a better selection.
    Sheila C.
    Sheila C.
    1616701960
    Always a lovely experience at Brookline. Staff is super knowledgeable, friendly, and always helpful! Last time I got the London Mints 11 flower and for a indica dominant hybrid the effects were quite uplifting! Just the right amount of chill with a euphoric twist. Definitely would recommend this for both daytime and nighttime smoking!
    Kj K.
    Kj K.
    1615394729
    Absolutely loved it. And it was so easy. Just make a order and have your ID and money simple and easy.
    Nick F.
    Nick F.
    1613758494
    Multiple reviews on here conclude the horrible customer service by the unfriendly man checking ID’s. Sanctuary needs to take a step back and realize that the first impression when you walk through the door speaks volumes for a company, especially in the Cannabis industry. This rude and objectively trivial individual is creating a bad experience for the community and needs to be addressed ASAP. Til then I’ll bring my business elsewhere and advise all to do the same. Truly upsetting..
    Danielle D.
    Danielle D.
    1613700237
    I am frequent customer of dispensary, especially Sanctuary but today was the last day I will going there. The cannabis industry is about the experience and atmosphere you create for the customer, and sadly, we experienced terrible customer service here. The security guard was so rude and dismissive of us, it was insulting. We are valuable customer, and we deserve to be treated respectfully. Truly terrible. I have never been treated so poorly in the cannabis/customer service industry.We didn’t now we had to order online, we got there and the security guard was rude. All we said was “Oh, sorry, we’ll order online, but we walked in last time” He goes “ No you didn’t, that never happened.” We were like “What?” He was said “No, that never happened, not here.” Sir, how are you going to tell me what happened? Then he proceeded to bicker with us and open the door for us to leave. We just got in our car and immediately took our business to Berkshire Roots, where we have NEVER had a bad experience. The security and staff are so kind and helpful. I would urge you to put your money towards a business that cares for, value, and respect their customers.Berkshire Roots—East BostonGarden Remedies—Melrose
    Michael M.
    Michael M.
    1612287871
    I like this place. Parking ain’t bad at all. Easy experience and the place is better than the other 2 competitors near by
    Mason M.
    Mason M.
    1607386613
    Went here for my first time going to a dispensary, I placed an order online and got there with my ID in hand and hands down the least friendly security instantly makes me feel like I’m doing everything wrong and honestly was very rude, after that it was hard to enjoy the environment because I felt very uncomfortable due to my initial interaction just trying to go inside, the staff was pleasant and my order was ready and packed for me when I got to the counter but unfortunately to wrap it all up I gave the cashier enough money to get a ten back and I only got four, I was to frazzled at this point to say anything so I left. The product are as to be expected so no complaints there. Hope everyone else has better luck than I did.
    Michael M.
    Michael M.
    1607015770
    Amazing staff and an amazing atmosphere, very clean and friendly. I love this establishment. Great prices and a wonderful selection. This dispensary is 100% better than Neta . THANK YOU SANCTUARY....... MIKE M
    Riff Z.
    Riff Z.
    1606354599
    Their headband tasted like a pickle and didn't have a humidity packet in the packaging, doesn't actually feel like other headband I have tried. Tincture was much weaker than similarly priced ones from other nearby dispensaries.However the facility was wonderful, staff was nice, and pickup was easy.
    Forrest H.
    Forrest H.
    1604963283
    Great recreational cannabis store. I was surprised at how quick I got in and out, almost no line and the staff was friendly and professional. I got Mimosa on my first visit and I was impressed with the flower. It was large, dense and had a wonderful citrus scent; the effects were great as well. I can highly recommend Sanctuary!
    Benedetto G.
    Benedetto G.
    1600887081
    The best dispensary in the Boston area. The employees at the Brookline location are such insanely cool and kind people. Them in combination with the relaxing atmosphere are what made my wonderful experience. I went to 3 different recreational dispensaries while visiting and sanctuary was by far the best, the rest try too hard to be intimidating and I didn’t feel welcome.
    Victoria D.
    Victoria D.
    1600562722
    Clean, safe experience with extremely friendly budtenders and quality product!
    Ryan D.
    Ryan D.
    1600386767
    Very fast, great staff and super clean environment
    GEORGE N.
    GEORGE N.
    1600206211
    Awesome
    David K.
    David K.
    1599026837
    Best in the Bean hands down. #1 product in Massachusetts point blank, check it out!! Customer Service was very professional and beneficial.
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