Planet 13 Dispensary in Waukegan, IL
Adrianna J.
1763660402
My boyfriend and I came 10 mins before closing, unfortunately the only time we could get there due to our schedules, We asked if we could still make a purchase with the time being so close to close, they said yes of course, scanned our IDs and let us in.There was an issue with the Kiosk. We placed our order but the machine glitched and didn't take the order, so we had to replace it. Now it is 5 minutes before closing, we double check we can still submit the order, were told yes and submitted.We went up to the counter where we were told that they have been having issues with their registers today. I pay for our order and their register is indeed acting up. After 3 more tries from the budtender, the register FINALLY accepts my payment, and it is now exactly 10pm, and we were told that we could not get our order as it was closing time and they could not process our order anymore. I had literally paid. They had taken my money and would not give me the product I had purchased.They offered me a "refund" but that did not include the fee that comes with the card.The staff was extremely rude, I have not come back since and will continue to take my business elsewhere.
Brian L.
1761489112
This place is the best! It was my first time ordering at a kiosk,I'm from out of town... I asked for the run down, the guy came out and showed me everything I needed to know answered all my questions and told me what had just arrived, we had a small mix up with my payment that was corrected right away...this place was awesome I'll be back for sure!
angela V.
1760723571
This was one of the worst dispensary experiences I have had. The girl was so rude. I almost wanted to leave because I didn't know that you had to go to a kiosk to put your order in. First off, because I was looking at all the papers.And everything when I finally stood at the spot to wait for her or wait for a budtender, she was like, are you ready? I wanted to say, well, I didn't know that I couldn't look at the papers.First before I purchased, i've never had to order at a kiosk before. The way that she snatched the papers from me and was like. "Oh, is this it?"never said, hello, how you doing? Can I help you?nothing.And then she was like, oh well, I can come out there and help you, I'm like, no, I'll figure it out.And I didn't leave because the security guard offered to help me. And that is really not his job. So I stayed and finished my purchase because of the security guard. Big props to him, because I literally just wanted to walk out and go somewhere else. I will not come back here. Just because of how rude my budtender was. And also, like never even told me about the first time a customer perks or something. Illinois dispensaries don't even have deals that are great.So the fact that this one actually had it, and she didn't even tell me about it was really rude. She was so rude I did not tip her.I'm a very good tipper, and usually I tip twenty percent or more, and my bill was fifty some dollars.And I probably would have tipped her ten dollars if she had not been so rude to me. I Will never go here ever again.The front desk team member was nice and told me about the specials and told me there were bud tenders.I actually tried to wait and have someone else take care of me when I went back through the line so I didnt finish my experience badly but she was the one to take me again.
Juan Marcos H.
1758693445
Great variety, I tried Maui Wowie & Durban Poison, the hype was spot on. The interior is like any random shop without seats. There is no rooftop lounge with modern lights & a water effect.Order online or on a tablet inside. They reward purchases over a C-Note. Stock up here if you can't get across the State line. Everything is on the ground floor so wheelchair access is in front.The staff is always new but ready to answer questions.Find your new favorite selection & treat yourself.
Jenny R.
1746415288
Great Job Frank!!!!!! you Made the necessary changes to Be a high class stand out in the industry with a excellent crew and Great Customer Care. I Will be Back !!! Great Service.
Wendi B.
1723924913
Fantastic experience here! Gianna was a wonderful host and took care of everything and more! A lot of events happen here so sign up to enjoy all they are offering us!! Definitely a gem of a place and I will be telling all and returning!❤️
Vickie S.
1718980363
Gianna is an asset to your organization. This young lady is a self starter, knowledgeable and dedicated to helping the people. I was shocked to see how young she is, I’ll be back ❤️ Thank you Gianna for making my 1st visit fun and easy! You ROCK! 🫡
C L
1717510520
Josie assisted me and my wife, this was our first time trying their products. We had lots of questions. Josie was patient, friendly , knowledgeable and professional during our " consultation ". 😀
Grencia Eckener (.
1715545140
Kate, Patcience and Charles are all stunning and oh so helpful. I was honestly having the worst day ever and they brightened my mothers day more than I could have ever imagined.
Haley S.
1712517046
Louis hooked it up with the merchandise! And our budtender made sure to get us our 20% off that we had forgotten to use previously! We’re from out of state and had some wonderful herb from here while we were traveling 🙂 thank you for making this experience swift and less expensive for us!
Ang S
1711080997
What a pleasant surprise to discover Planet 13. We visited on a Thursday afternoon while in the area going to a popular restaurant in the area. We are new to Illinois and this dispensary exceeds the ones I’ve visited in my old state. They have a large variety of items.Great, welcoming group of people. Love the intimate setting. Good prices and also loved the new customer discount offered.
Ann S.
1707942353
Alicia was amazing! very friendly and made check out very easy! Will definitely come back again!! and i got a free rose on valentine’s day for buying a fully baked product !!
4000 Northpoint Blvd
Waukegan, IL 60085
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CLOSED
CLOSED
Payment Methods:
Cash Only
ATM Available On Site
Dispensaries Nearby
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ABOUT THIS DISPENSARY
Planet 13, located at 4000 Northpoint Blvd in Waukegan, is open to serve the cannabis community.
Medical: No
Recreational: Yes
Delivery: No
Before this dispensary could open, it was licensed by the state.
Product types and availability can vary from store menu to store menu, depending on demand. If Planet 13 in Waukegan does not have what you are looking for, there is no legal obligation to stick to a single brand. Your medical marijuana card, if needed, is universally accepted at any dispensary in Waukegan.
Purchasing Marijuana Products at Planet 13
Preparation Helps: See what’s available ahead of time. If Planet 13 in Waukegan online menu is available on our site, this is the best way to see the different product options before visiting the dispensary. If enabled, after finding the right products you desire, reserve your order on our e-commerce platform.
Low tetrahydrocannabinol (THC) cannabis with higher CBD products are generally available to patients as well who prefer the non-euphoric effect.
Contact the dispensary if you encounter product-related issues or problems. Planet 13 has a policy & procedure for this.
Please enjoy the menu products from this dispensary responsibly!
To stay up to date, sign up to our newsletter below to receive our MMJ Updates as well as discounts & specials as they arrive.
What People Are Saying
Adrianna J.
1763660402
My boyfriend and I came 10 mins before closing, unfortunately the only time we could get there due to our schedules, We asked if we could still make a purchase with the time being so close to close, they said yes of course, scanned our IDs and let us in.There was an issue with the Kiosk. We placed our order but the machine glitched and didn't take the order, so we had to replace it. Now it is 5 minutes before closing, we double check we can still submit the order, were told yes and submitted.We went up to the counter where we were told that they have been having issues with their registers today. I pay for our order and their register is indeed acting up. After 3 more tries from the budtender, the register FINALLY accepts my payment, and it is now exactly 10pm, and we were told that we could not get our order as it was closing time and they could not process our order anymore. I had literally paid. They had taken my money and would not give me the product I had purchased.They offered me a "refund" but that did not include the fee that comes with the card.The staff was extremely rude, I have not come back since and will continue to take my business elsewhere.
Brian L.
1761489112
This place is the best! It was my first time ordering at a kiosk,I'm from out of town... I asked for the run down, the guy came out and showed me everything I needed to know answered all my questions and told me what had just arrived, we had a small mix up with my payment that was corrected right away...this place was awesome I'll be back for sure!
angela V.
1760723571
This was one of the worst dispensary experiences I have had. The girl was so rude. I almost wanted to leave because I didn't know that you had to go to a kiosk to put your order in. First off, because I was looking at all the papers.And everything when I finally stood at the spot to wait for her or wait for a budtender, she was like, are you ready? I wanted to say, well, I didn't know that I couldn't look at the papers.First before I purchased, i've never had to order at a kiosk before. The way that she snatched the papers from me and was like. "Oh, is this it?"never said, hello, how you doing? Can I help you?nothing.And then she was like, oh well, I can come out there and help you, I'm like, no, I'll figure it out.And I didn't leave because the security guard offered to help me. And that is really not his job. So I stayed and finished my purchase because of the security guard. Big props to him, because I literally just wanted to walk out and go somewhere else. I will not come back here. Just because of how rude my budtender was. And also, like never even told me about the first time a customer perks or something. Illinois dispensaries don't even have deals that are great.So the fact that this one actually had it, and she didn't even tell me about it was really rude. She was so rude I did not tip her.I'm a very good tipper, and usually I tip twenty percent or more, and my bill was fifty some dollars.And I probably would have tipped her ten dollars if she had not been so rude to me. I Will never go here ever again.The front desk team member was nice and told me about the specials and told me there were bud tenders.I actually tried to wait and have someone else take care of me when I went back through the line so I didnt finish my experience badly but she was the one to take me again.
Juan Marcos H.
1758693445
Great variety, I tried Maui Wowie & Durban Poison, the hype was spot on. The interior is like any random shop without seats. There is no rooftop lounge with modern lights & a water effect.Order online or on a tablet inside. They reward purchases over a C-Note. Stock up here if you can't get across the State line. Everything is on the ground floor so wheelchair access is in front.The staff is always new but ready to answer questions.Find your new favorite selection & treat yourself.
Jenny R.
1746415288
Great Job Frank!!!!!! you Made the necessary changes to Be a high class stand out in the industry with a excellent crew and Great Customer Care. I Will be Back !!! Great Service.
Wendi B.
1723924913
Fantastic experience here! Gianna was a wonderful host and took care of everything and more! A lot of events happen here so sign up to enjoy all they are offering us!! Definitely a gem of a place and I will be telling all and returning!❤️
Vickie S.
1718980363
Gianna is an asset to your organization. This young lady is a self starter, knowledgeable and dedicated to helping the people. I was shocked to see how young she is, I’ll be back ❤️ Thank you Gianna for making my 1st visit fun and easy! You ROCK! 🫡
C L
1717510520
Josie assisted me and my wife, this was our first time trying their products. We had lots of questions. Josie was patient, friendly , knowledgeable and professional during our " consultation ". 😀
Grencia Eckener (.
1715545140
Kate, Patcience and Charles are all stunning and oh so helpful. I was honestly having the worst day ever and they brightened my mothers day more than I could have ever imagined.
Haley S.
1712517046
Louis hooked it up with the merchandise! And our budtender made sure to get us our 20% off that we had forgotten to use previously! We’re from out of state and had some wonderful herb from here while we were traveling 🙂 thank you for making this experience swift and less expensive for us!
Ang S
1711080997
What a pleasant surprise to discover Planet 13. We visited on a Thursday afternoon while in the area going to a popular restaurant in the area. We are new to Illinois and this dispensary exceeds the ones I’ve visited in my old state. They have a large variety of items.Great, welcoming group of people. Love the intimate setting. Good prices and also loved the new customer discount offered.
Ann S.
1707942353
Alicia was amazing! very friendly and made check out very easy! Will definitely come back again!! and i got a free rose on valentine’s day for buying a fully baked product !!
