Great store, good deals, and the staff is super friendly! I always go in with questions and they are more than happy to answer them. April is a total sweetheart and knows the products very well. She is very approachable and will give you the details on their products.
Patrick, the manager, spent at least 20 minutes with me answering all of my questions. He explained discounts carefully and offered me every single discount available.I called first to see if their location carried the product I wanted. Tanner answered the phone and was so friendly and knowledgeable. I stepped in, a few minutes later and Tanner was at the window. I am slow moving and felt conspicuous. Tanner was very gracious and patient.This is MY PLACE to go!
I've been coming here for a couple of years. Everyone is so nice and helpful. Alisa helped me out today and she was awesome! Her fun bubbly personality will brighten your day. The store has a nice atmosphere.
I really appreciate Alisa at this dispensary. Everytime I've been to the Austin Bluffs location, the visit has been very pleasant and service superb! I am an industry associate from FL and this was a really surprise to move to CO and experience such great service and products.
One very rude bud tender I think named Derek, yesterday around 3pm. If it wasn’t for Tanner I would never return after being a customer for 7 years. Throughout the years I have never experienced anything like it. He got aggressive and told me we didn’t have to serve me after being confused about the discount program I’ve used every year when I renewed my card. I’ve been working with Patrick, Amanda and Tanner, and others for years and could not believe the way I was treated. He got aggressive with me right after I mentioned the discount. If things change there should be an announcement or notice to hand out instead of being rude when someone inquires about it and wants to understand. Hesitant to return to this location and suggest it to others because of that one bud tender being aggressive and rude.
I come to this place often.. Absolutely love it. All the staff is so friendly. Sydnee waited on me at my last visit. She was so amazing. So friendly and knowledgeable. Thank you Sydnee for a great visit
Love this location! My ONLY store and will always be the number one for me! Amanda, Alisa, and Tanner are always the bestest in the universe with the biggest smiles and the most helpful attitudes ever! Love you all so much! PS this is my only store because of the people, if they are not there anymore I won't come 😀
Highly recommended, this place is 10000% professional, clean, and friendly! Tanner, April, and Alisa were nothing short of perfect! Discreet, nice, and accommodating is a perfect description of this place! I will absolutely be going back for my future needs!
The experience here has always been great. Very supportive and helpful with meeting my needs, with a staff that brings me back. Amanda, I think her name was, was very kind and knew her product well. Highly recommend 👌
🌟🌿💫 My recent visit to Native Roots in Colorado Springs on Austin Bluffs was nothing short of fantastic! From the moment I stepped through the doors, I was greeted by Tanner with great vibes and a welcoming atmosphere that made me feel right at home. The customer service here is top-notch; every staff member I interacted with was incredibly helpful, going above and beyond to ensure I found exactly what I was looking for.A special shoutout to Patrick, the store manager, who was exceptionally polite and knowledgeable. He took the time to listen to my needs and provided personalized recommendations that were spot on. It’s rare to find someone so committed to their customers, and Patrick truly made my experience memorable.As a recent customer to Native Roots, I was impressed by the wide selection of products available. Whether you’re new to cannabis or a seasoned enthusiast, you’ll find everything you need here, from flower to edibles, tinctures, and more, all of the highest quality.I wholeheartedly recommend Native Roots to anyone in Colorado Springs looking for a reliable, friendly, and knowledgeable medical dispensary. They’ve earned a loyal customer in me, and I’m excited to return. If you’re on the hunt for all your cannabis needs, look no further—Native Roots on Austin Bluffs has got you covered in every way possible. 🌱👍