Workers are friendly knowledgeable and they have the best prices. Most stuff is 20 to 40 percent off on any giving day
Very friendly staff, never any issues at this store. Great variety@
They’re running a scam promotion they say 1st time buyers get 50 percent off and then ya second time u get 35 percent off and then your 3rd time u get 40 percent off but it’s a scam they purposely have every thing on sale and they say u can’t use your discount on items on sale.. so what they did was mark up all their price of their items then put a sale price on them like they really took $ off when the truth is they mark up the prices so that way they break even when u apply the discount ..so it’s almost like buying at reg prices without no discount u buy anything they have on sale u don’t get it and the discount they trying to give u has ALREADY BEEN APPLIED but they try to spin u like ur getting it..They way they have that scam set up is so confusing but if u smart u will catch it..I wouldn’t recommend goin here go to ascend dispensary which is right down the street..and this place does not give u points at all but ascend dispensary does..DOnT GO HeRE AT ALL it’s a scam..and on top the same stuff they have ascend has but a lot cheaperGO TO ASCEND DISPENSARY which is literally down the street..They have the same stands they have but cheaperThis place is a RIP OFF
The staff in this store is something special, it is filled with exceptionally educated people who help all they can, treat everyone with decency and have them leave laughing and content. I cannot say enough good things about the staff, it is a shame how poorly Trulieve upper management treats it's workers as disposable and like garbage. If it wasn't for the absolutely professionalism and exceptional service the staff provides, I would NEVER shop trulieve again. Absolutely despicable and God awful company.
I love going here. Everyone is so welcoming and make me feel comfortable.My BEST experiences are with Alex , he’s so knowledgeable, and I can feel how he cares to help me find the right products to help my daily life. He’s been spot on every time.He’s so friendly and talkative and personal yet keeps such a professional button line, that makes me feel like I’m not just talking to a salesman. but someone I can trust and talk to with about my well-being!
Alex at Trulieve is a wizard! His depth of knowledge is amazing ~ and, better yet, is able to answer all your questions in a way that you fully understand. Tremendously helpful. Ask for Alex next visit.
The workers are so nice and helpful,I was in and out quick.got what I needed at goof prices you get 50 percent off your first visit and 15 percent on second so that's pretty awesome.not crowded either!
What a great experience Loved the Packer Ave Dispensary. Not only was it my first time I usually go to Beyond Hello. Everyone was so friendly and eager to help. Not to mention as a first time user I received a 50% discount on my entire order. The people that work inside and out "security" just awesome. Thanks for the experience South Philly.
Great Staff, super friendly efficient! Would recommend to my friends
Matt was extremely helpful. Love the staff.
First time customer and I received 50% off order for my purchase thx ???? for keeping me healthy and working pain free
Really enjoy the products, and staff here!! Any questions I have are quickly answered by one of the glorious bud-tenders, and any issues I've ever had with a purchase ( i.e. buying an item that happens to be a result of a manufacturing error), is swiftly corrected.The only reason for me knocking off 1☆ is due to the interior atmosphere. The lobby is like 10ft x 10ft, with just a desk, and a handful of chairs. When evenly slightly busy, the waiting area can feel quite claustrophobic. It would be an easy 5☆'s if their setup was a bit more like TerraVida; large, spread out waiting area that not only has super comfy chairs and couches, it has a little crafty setup with water, coffee, tea, and a tray of cookies. If Trulieve/Keystone in Devon was able to reconfigure their interior, it would be the full package. With that said, people don't go to dispensaries for their coffee and cookies, or comfortable lobby; they go for the goods.
Watching "Trulieve" buy up all of these dispensaries is a sad sight. These are companies betting on legalization; they don't care about your access to medicine at all."Trulieve" now directs all calls to their locations to a call center and you can't speak to the dispensary anymore. The quality of service is abysmal, but they don't seem to care.
From the moment I was greeted to meeting Matt, my technician, the experience was great! This location knows how to treat their patients. Thanks Matt and the rest of the crew there!
Best dispensary on the east coast hands down! Tycere and Ryan made my experience 10x better than the last.
Great spot and Jamie is the best. Highly recommend
Trulieve is ????, nonrecylables at that. Absolutely zero regard for the fact that this is patient medication, zero regard for the length of trip patients take to get to them, and zero regard for their store hours. It hits 7:59pm and the employees are already in their car ???? like I said: ????
(Update - They were going down hill for awhile and now after being bought out by Trulieve... go somewhere else. Sad as this used to be our go to. ) .... These guys are fantastic. They are always friendly and welcoming. They are hands down the best at providing suggestions and helpful information.
Devon keystone shop has always been very inviting the group is very courteous and helpful at all times.And on one of my bday’s Tony/Tom not sure of his name but did a happy bday dance and song to me.????
I was greeted as soon as I walked in and taken care of in a timely fashion. All the staff were welcoming and knowledgeable. Jamie helped me with any questions I had and explained everything thoroughly and in terms I could easily understand. I would definitely recommend this dispensary.
This is my main dispensary. I’ve gone here several times. They have great products, really friendly staff, and are quick. Jamie one of the store clerks is a sweet heart! They also have good deals and discounts! Check this place out
Janie and Brandon were awesome! Great staff and great service every time.
Great selection and prices. Ryan, Jamie and Brandon were very friendly and helpful!
I don’t have a google account but my name is Shane and I absolutely love keystone. Always gives me the best advice when I need to know what to get plus it’s super quick there! Highly recommend this place!
Been going here since they opened, great experience every time, always make me feel at home and welcome. Joe is especially helpful, extremely knowledgeable and and an all around nice guy. Thank you for the great service. Will continue you be a repeat customer!
Best shop in the Philly area. Staff is top notch.Joe C answered all my questions and extremely helpful and informative. Professional, caring and friendly... Keystone Devon is where you want to go in the Philly area. A++
Every time I goto Keystone Shops I receive great service. In particular, Alex helped me out in my last visit when I didn’t know what I should buy. He gave me suggestions for multiple products that would satisfy my needs. While also educating me on the products so I can make informed decisions on products to buy in the future. Overall great experience, I will be back.
Absolutely the best shop I've ever been to. Tyler, the caregiver is the most helpful, kind and courteous caregiver. Extremely informative and helpful. He speaks volumes as a representative for the shop. Like the shop, he makes you feel comfortable and doesn't make you feel rushed, especially if you're like me and you have a billion questions. 100% recommend this place.
Other dispensaries in the area are nice, but this is home. You want to know how Norm felt on cheers, swing by. I was helped by the cheeriest fellow named Joe, but do not tell his other coworkers that. They all made sure to say hello, and make sure I was doing alright. I always feel rushed when I want to make a change in my order typically when at dispensaries, but Joe made me feel comfortable and made sure to fully explain how different strains would help satisfy my goal. Best selection you will find and a staff that rivals chic-fil-a when it comes to customer service. I recommend every one to stop in and check them out
Had an amazing first experience. Not knowing what to expect for recommendations for my head pain, Joe and Jackie took more than ample time to explain everything to me. Thank you and I highly recommend!!
I love keystone. Its the very best dispensary in Philadelphia area hands down. I love the staff that girl addie is awesome shes so helpful and knowledgeable about everything. They are opened now and its gorgeous inside. I felt so safe with the security team there it felt like they really had my back I felt very protected. If your serious about your meds pay this place a visit you'll definitely be back ????
Great selection. The weekend I went they had a very good sale going on. I worked with Juan - he was extremely helpful. The entire team there was great.
Stopped in today for my first time and it was the best experience I've had at any dispensary in the Philadelphia area. The staff are super friendly. Plus they take debit cards! May have found my new go-to dispensary! Thanks again guys!
Great selection and good staff! Especially Joe!Came back again tonight and Devon was awesome. She had me in and out so fast!
Devon is AMAZING, Rico too! Prompt & pleasurable customer service! I'm a loyal KOP fan but came here for a specific sale. My great experience here just solidifies the exemplary service I've come to know as Keystone's brand!
Most favorite dispensary in PA. LOVE THEY HAVE GRAMS!! AND ALWAYS A HUGE VARIETY OF STRAINS! they are great great prices and also great discount! Very appreciated to have access to keystone shops! 🙂
If you need any help with any products I would tell you to speak with Joe C. Joe was very helpful and knowledgeable of all products in store. His plethora of knowledge is second to none! Made my experience easy and enjoyable
I really love the customer experience at this store. The website is always up to date. It's easy to order and then when you get there to pick up the staff is very professional, friendly, helpful, amazing customers service. I highly recommend
My favorite dispensary! Employees are always so friendly and helpful. The location is convenient and their curbside pickup is run very smoothly. I love that they offer first time customer and birthday discounts. When I visited on my birthday they also threw a face mask, sticker and a couple pens in my bag. I just wish they offered a reward program like some other dispensaries do.
Keystone Shops is my go-to! Joe C., Kevin, Maddie, and the rest of the team are always friendly and knowledgeable, making for picking up my medication a pleasure each time. If you don't know what you want or need, the Keystone team is always more than happy to discuss the menu and your preferences with you. I don't remember a time I've left with a recommended product and been unhappy. These guys know their stuff and they never fail to make this process as easy and painless as possible. I love this shop! ????
Everyone here is wonderful! This is my favorite location to visit!! Thank you!
Fantastic stores all around!! Easy to read menu & super friendly & knowledgeable staff. Favorite dispensary by far. Just wish you had a rewards program
Very pleasant staff who walked me through my first time at the shop! Lots of options (huge menu), discounts and deals, as well as features making it super easy and a great experience!
I only have good things to say about all of your employees. But on Saturday I think the gentleman taking licenses etc. was probably the most unfriendly person at your location. But overall I love you guys
Had my first Keystone caregiver home delivery, and everything went well! After sorting out some document issues with the State (this is Pennsylvania, after all), I am all set up. Many thanks to Eric and Tyler (my official caregiver) for courteous and efficient service. Great job, Keystone!-- Charles W.