From the minute I walked up to the counter he greeted me and says hi I'm Joe with an ear to ear smile none stop.. It was just a real great being able to laugh and that's what Joe did he made me laugh and I hadn't done that in a long time so thanks Joe
The product information, this young man could tell me was amazing. Don’t know where his ranking is, but I’m sure he’s a manager for sure. His knowledge was top-notch and his people skills were unbelievable. Great experience great place.
I have been going to key for awhile now and every experience has been outstanding. All of the staff are knowledgeable and treat customers with kindness. I’ve been helped by Caleb, Lilly, Joe, Jesse, Jonah, and Eddie and they’re all great. Jesse specifically has helped me A LOT and he’s been outstanding every time. Eddie and Joe have also been amazing and NEVER fail to make me smile and laugh. Great job Key cannabis!
Joseph is an amazing young man. He's courteous and funny. He came across in a way that madame feel comfortable...like he knew what he was doing. When I described what I wanted...he sold me two different strains and they were both exactly what I was looking for. I love his bandana pants too. I will come back often because of the great customer service. You made a wise choice when you added him to your team. Thank you Joseph. 🙂
Caleb was very friendly and helpful! I don't use these products but I surprise my wife with the products when I'm in Farmington and have time to fo to the store . Caleb listened to what she likes and provided me with awesome options for her ! Thanks Caleb!
I am a regular customer, and many of the employee's know me by name, but every time I go there, they always make me feel like it's my first visit. Staff is very friendly and knowledgeable.
I placed an order at 9:37 tonight. I arrived there at 9:55, as someone was exiting. I went to the door to find it locked. I signaled to the people who were clearly visible inside. I believe that I was seen, as someone soon came to the door, and said nothing, as I got my ID out the person walked away. Thus is no way to do business, and they may be sure that I will report this elsewhere. I will not return here. This is new here, I supposed the old place, The Bloc, was bought out.
Joseph took care of my order this afternoon. He is very upbeat, funny, passionate about his job and he is always smiling ! He brings a great vibe to the environment. He always makes sure my order is correct and that I’m getting the most bang for my buck. Always Very appreciative of the great employees at Keys and the vibe they bring while working!
What happened to all the people at the valley..? I really liked getting to chat with them when I came in. The point system isn't set up yet and no military discount either? I'm not much for change in my routine, so I hope things get better. The people at Bloc are very friendly and informative and I appreciate their service . They didn't ask for the merger and are handling it well
It’s always a pleasant experience when I come in… Joseph Ivory Jr. has helped me multiple times and is knowledgeable and so friendly! Got Ostara Rise edibles on my last visit and they are awesome… not drowsy at all when I take them thanks to their special formulation.Highly recommended!Thanks guys!
Evan took care of us this evening! He was awesome! Very very into his job and he made us feel so welcome and answered any questions we had! We have never been here before and it felt like we been going here for years! Great staff! Great homey environment! Will come back! Will recommended to anyone who is down in this area!
Each time I come in I am warmly welcomed. These guys do a fanatic job. Customer service and sales approach is top tier here. Shout out to Jesse and Joe specifically. It's always a great experience!
What an awesome experience. Normally you get the, "I hate life" or the "How may I forget about you" type attitudes in customer service...but Joseph has a different attitude! Super positive and full of energy! I'll always come back simply for the treatment I received today. Thanks man!
Came in to the shop today, gotta day Evan was a huge help, had to find a replacement for my original purchase. And he did not steer me wrong! Super chill shop and an amazing employee to boot! Can't recommend him and this place enough!
Don’t come in too regularly, but a friend convinced me to give it a shot. Both times I’ve been helped it’s been by Evan. Super friendly, and super helpful! All around awesome experience, and will definitely continue to shop here thanks to Evan!
Every time I come here, I leave super happy with the service. My last two experiences have been amazing with Joseph Ivory Jr. I’m usually one to look at my different options for a minute before I decide on something and he is always patient and willing to help. Extremely knowledgable and friendly, great vibe and always smiling. Love this place and the employees!
Went above and beyond to make me feel comfort about my mother suddenly passing. He greets everyone with a smile, he is one of the hardest working employees you have. Thank you for being you!
This man takes the time to know me! He knows what I need. Like today when I came in with a question he had the knowledge to get me the product I wanted and we left knowing exactly what we needed to do with what we bought. He explained everything perfectly and so happy and upbeat!
Always pretty good people working in this place. Was my 3rd time in this please. And I really like the product and customer service. I'm highly recommended 👌
Jeff is always friendly and I always appreciate his help. He has assured me that I can trust him and the bud is always good quality. Thanks Jeff for making it a welcome experience!
This lady here was amazing. She helped me out when I was starting to have an anxiety attack about the total of my purchase. She was so calm and sweet. This lady here made my day and I almost cried from gratitude when I was leaving the store. If she reads this, thank you so much. You have no idea how much you helped me today. I hope you have an amazing year.
Every experience here has been a pleasure. Every employee is kind and quick, and they go the extra mile to make every customer feel important. A special shout-out to Joseph, who always makes sure I don't miss out on their sales and great weekly specials, to help make the most of my money at check out.
I’ve been going to The Bloc for a while now and have always enjoyed my experience! Today I was helped by Joseph and it was a phenomenal experience! He, along with Ashley were both SO friendly and informative. Lots of smiles and laughs passed around. Plus the deals/specials are unmatched! 10/10 will forever and always be a bloc customer ❤️