H & W Drug Store Dispensary

H & W Drug Store Dispensary in New Orleans

1667 Tchoupitoulas Street
Suite B
New Orleans, LA 70130

Hours of Operation:

Mon – Fri 9am – 5pm

Payment Methods:

Cash Only
ATM Available On Site

MEDICAL MARIJUANA DISPENSARY

H & W Drug Store Dispensary cannabis store located at 1667 Tchoupitoulas Street in New Orleans, LA 70130 is open to help patients get access and shop for medical marijuana products.

H & W Drug Store Dispensary menu products are available for Louisiana MMJ Patients diagnosed with a Qualifying Condition that received a Louisiana MedCard from a Certified MMJ Doctor.

H & W Drug Store Dispensary - New Orleans

What People Are Saying

Paul M.
Paul M.
14:57 10 Jun 22
I've been a patient visiting H & W for about a month now and have had nothing but good experiences. The folks behind... the counter are always friendly and courteous, the turnaround times for placing an online order is only a couple of days, the website is regularly updated with products, and the products themselves have been high quality thus far. All of that is even more impressive considering they are one dispensary serving a huge area with skyrocketing demand.Keep up the good work! Looking forward to visiting H & W again soon.read more
Trey
Trey
20:58 08 Jun 22
Kayla and other friendly staff members were really helpful and friendly, helped me find a product in store that they... did not have online, they have a pretty decent selection of medicines in each category of your preference.******EditHad a different experience my second trip, the online ordering system is poor at best right now, no concentrates/vapes online when I ordered 24 hours ago and when I get to the store they say they’ve updated with a bunch of new stuff, only to be denied access to them while in store,I would have have to go online, order again, and wait another 48+ hours, not great.read more
Madison H.
Madison H.
19:06 11 May 22
Amazing staff!!! I have been a patient for a long time and I am so happy to see their business grow and see so many... people find relief. Especially with the new online ordering, they are efficient, kind, and so helpful.read more
Naomia J.
Naomia J.
15:57 05 Apr 22
I want to start by saying I’ve been with H&W from day 1, about 18 months of service. Yes there have been some growing... pains but at this point it is all worked out. Trust and believe as a fellow business owner I am grateful for the diligence shown by the staff and owners in pursuing excellent service. It’s been my pleasure to grow with you! I would say they have “arrived” but the effort is so strong I can’t wait to see the growth in this company. Friendly staff, clean and safe environment and wonderful management and ownership!read more
Jonathan R.
Jonathan R.
19:37 02 Apr 22
Don't waste your money, dealers have the same quality, and it's cheaper. Get the card, ditch the overpriced dispensary... until they care about your pocketbook!My friends bud from Colorado is better than anything in this dispensary.... and it's only $300 an ounce 🤔God Blessread more
Lawrence T.
Lawrence T.
16:40 27 Mar 22
Glad to see I am by far not the only one having a bad experience with this dispensary. It seems to be only this... dispensary (H&W) that is experiencing the myriad of issues at hand. Everything you hear is true. You can hardly ever get through on the phone. Sometimes you just have to call and call and call until someone answers. Their new phone system forwards you to a voice messaging system after 3 rings, they tell you to leave a message, but the inbox is ALWAYS full. They tell you to look on their website for availability of products, that website is hardly ever accurate or updated. They tell you to get the app so you don’t have to call, the app DOES NOT WORK, it barely even exists. They are short staffed, wait times are incredibly long. Sometimes you place an order and get there for them to say “oh we ran out of that, sorry” - one would think the dispensary would know how much product they have so they don’t go making promises they cannot keep. The prices are some of the highest in the state (no price cut for buying in bulk!!!) The flower of LSU AG is by far superior product to any of the flower coming from Southern University. Southern University can’t even trim their buds properly. I hope they shape up quickly because I hear it’s much less of a hassle to just drive the 2 hours to Baton Rouge’s dispensary and back. One thing that obviously needs to happen to help them is hiring more staff.read more
Bryon R.
Bryon R.
15:05 18 Mar 22
I've been a patient for close to a year now. No one could have anticipated exactly how big the green rush would be in... January when flower became available. However, H&W continues to adapt and meet the challenges of being the first medical marijuana pharmacy in New Orleans. With the new app, text message alert, and phone hold system, the refill experience has improved vastly. Oh. Got to go. I just got my text from H&W.read more
SarahJane G.
SarahJane G.
19:29 15 Mar 22
Have been going to H & W for over six months, and every experience has been professional and warm. They are busy, and... for good reason! Appreciate the knowledge and help from the Xavier Rx students as well as the helpful and kind staff. The space is safe, clean and easily accessible.read more
Bradley K.
Bradley K.
19:07 11 Mar 22
Happy to have access to the products, but I do not believe your customer service is anywhere near where it could be or... should be. It's impossible to get anyone on the phone, they do not return voicemails, and frequently when I do actually get a person, the line will go dead without warning. When I attempted to address my concerns with the lady I just spoke to on the phone, I was told that the entire issue stems from the fact that there are only 9 dispensaries and 2 growers in the state. These are both, indeed, true. But to lean on this for poor customer service, constantly missing deadlines. At these prices, you absolutely could afford to expand your phone based customer service, and order processing. Please take this to heart. I'm willing to alter or amend this review if a member of management wants to contact me.read more
Damien H.
Damien H.
14:42 09 Feb 22
The staff is super friendly and helpful. I was very nervous about getting on the medical program, but the people here... are so easy to talk to, laid back, and not judgmental. Quality of their products is out of this world. I HIGHLY recommend the lilac diesel flower. If you’re having trouble getting through on the phone, please remember that this place is serving the entire city all by themselves, and It really seems to me that they are trying their absolute best to be as accommodating as humanly possible. I am so grateful for this place.read more
This is the 1st medical dispensary in the city and the products they have are A1. Despite the overload they are... experiencing they are in my opinion still adapting and making things work. This is the only place where you can come and get high quality medicinal marijuana and they are only getting better. Check them out Today! You won't regret it!read more
Lawrence T.
Lawrence T.
20:45 18 Jan 22
Look, I’m giving 3 stars out of the kindness of my heart and I so badly want to give more to one of Louisiana’s only... dispensaries, but every employee there needs an attitude adjustment. QUITE distinctly different than any other dispensary I have ever been to. They are rude, they rush you, they have disconnected their phone so I can’t even call to make sure my prescription made it through to them, lastly, they ran out of cannabis… what kind of pharmacy runs out of medicine? Only a dispensary in Louisiana, that’s for sure. Come on guys, y’all work in the cannabis industry but don’t have any chill? Maybe y’all need to smoke sum to help y’all relax.. I hope this place gets better because there is so much potential.read more
Agnes C L.
Agnes C L.
03:39 08 Jan 22
On tincture and inhalants (pods) for four months. I can honestly say these products WORK. I would prefer getting off... my pharmaceutical medications due to all the horrible side effects, then your doctor changes your cocktail (as they call it) more side effects. The cycle continues and I feel by that time what have you become? Within the first month, with tincture & pods, the difference was extraordinary. For the people that think it's the same as smoking recreational IT'S NOT!!! You DO NOT get the high with Medical Marijuana. You get the medicinal side extracted from the Cannabis plant. It's all natural. If you believe in Science & Art of Herbalism from everyday plants that grow in your own back yard. It's no difference.On another note, I had problems phoning in as well a couple of days ago. The "light bulb" went off just to remember FLOUR had just hit the streets of New Orleans. How overwhelming those days for H & W must have been? I've encountered nothing but courteous, friendly smiling faces. Professional, educational, and willing to answer my many questions I had via phone or in person. Go into this with an OPEN MIND. Times are changing people. Computer world is now so MODERN TECHNOLOGY why not the medical world become an all NATURAL APPROACH?read more
Sheila A.
Sheila A.
20:47 06 Jan 22
I don't understand that they not answer there phone. I had to call and call over 50 to 60 times. Just to get someone to... answer then, hung up on me. Then have to start all over again. They tell its taking 2 to 3 days to fill the rx for the flower. They tell me to wait for the text for when it ready. But are they doing that for everyone? So what are they doing about the people that's walking in there?read more
Christine Reuther B.
Christine Reuther B.
16:35 05 Jan 22
Professional and helpful staff, answered all my questions and provided suggestions to help me decide the best course of... treatment for my situation.I would like to add to this review as it has been about 3 months now that I have conducted business with H & W Pharmacy. I love this business, even more so because it is locally owned. They are absolutely the best! The staff is always super friendly and helpful, but the best part for me is that they deliver!!! I live about 15 miles from the Pharmacy, but it is located in the city, I avoid driving in the city whenever possible. It so worth the delivery fee to have my medication delivered and avoid the hassle of driving in an unfamiliar area. 5 STARS H&W HAS THE BEST SERVICE!!!read more
Tonya W.
Tonya W.
22:57 04 Jan 22
The staff are accommodating,informative, kind and professional. I have had a wonderful experience at both the H&W... pharmacies located in Circle Grocery and the dispensary. The dispensary offers a wide variety of products and all the products I’ve purchased have been top quality. Thank you H&Wread more
Janet T.
Janet T.
00:57 04 Jan 22
I was as excited as everyone and this isn’t really a review of the pharmacy since I didn’t see a garden but WOW. Does... someone who actually knows the effects of Marijuana monitor this product on the state level? It reminded me if near beer because I it looks and smells right but it’s Not Pot. It’s weird really since I can’t imagine it costs anymore to grow good product than it costs to grow whatever this is so I don’t get it. Speaking of cost that was really adding insult to injury. Maybe that’s the reason for the quality. Makes sense we’ll blow through the approximately 2 tablespoons you get for $80 relatively quickly in an effort to feel any better, feel anything. The Vapes were worse at almost $100 for about a week’s supply. Not much different than CBD pens I bought online for 1/3 the price. You sell it as medicine! Who can afford $100 a week for medicine? This is sadly not surprising (at least the pricing) but nevertheless so disappointing. And they call the dealers criminals.read more
Liddy R.
Liddy R.
00:58 28 Dec 21
It feels like the pill mills during the 90’s in Miami.I have no other choice there it reminds me of a monopoly.The... quality is lacking the product is expensive and drab.Thank you for trying but this is not even a half measure. And choices there are none take it as they sell it or don’t not sure they care but a monopoly doesn’t have too. I would have posted zero stars and said easier to cop on a corner. But they probably would not post my observations.read more
Robin P.
Robin P.
22:29 23 Dec 21
This place is a great asset to the community and the staff there all work very hard. However, It is apparent that they... are critically short staffed. And I have unfortunately seen that frustration get taken out on the patients. I just think they are overwhelmed.read more
Charlene B.
Charlene B.
19:30 10 Dec 21
Thank all of you for everything. Before starting, I was in major depression, non sleeping, very high anxiety. The... product I have receive has helped me out. The people at the Tchoupitoulas St. store is very friendly, helpful, explained everything to me, respectful and courteous. I hope and would like to request a store in Metairie.read more
Anne H.
Anne H.
22:54 19 Nov 21
I’m so grateful for H & W, including all of their sweet staff, and helpful security guard. I’m in town for a short... stint and they helped me transfer everything over and immediately and politely got me everything I needed. I also loved that I was able to listen to Mr. Henry’s comforting voice sharing information about MM; plenty that I didn’t know about. Thank you, H&W!read more
Lisa R.
Lisa R.
15:30 17 Nov 21
Very informed staff, cordial and supportive staff to all of their patients. One of the best choices of my life!! ... Thank you guys!!!read more
Renee H.
Renee H.
12:18 12 Nov 21
I had the pleasure of meeting the owner this week at the Tchop location. He was so friendly and made the whole... experience extremely comfortable. He addressed any concerns and questions I had. I’m super happy I made this choice in my life. ????read more
Dee2 R.
Dee2 R.
23:16 10 Nov 21
Everyone from the front desk, security, to the pharmacist made my visit so welcoming and amazing. I actually left with... a lot of knowledge about each product offered. I would definitely recommend H &W.read more
Christine Reuther B.
Christine Reuther B.
19:45 04 Nov 21
Professional and helpful staff, answered all my questions and provided suggestions to help me decide the best course of... treatment for my situation.read more
David M.
David M.
19:29 01 Nov 21
I have had the worst experiences with the staff. They are extremely unfriendly, are highly irritated when asked any... questions related to their services or products, and a 10 day period policy of not being able to re up prescriptions that is not only ridiculous but inconsistent and very discriminatory. I have switched to capital pharmacy in Baton Rouge and can pick up whenever I need, they are so happy to answer all questions as this is all very new to me. Make the switch.read more
William Y.
William Y.
15:12 13 Oct 21
This dispensary obviously knows it has a problem with its vape products breaking (see other reviews) and doesn’t... emphasize this enough to its patients. The reception girl laughed and thanked me for my money when I told her I spent $175 on unusable products. But don’t get upset about this because supposedly there are “notes” posted all over the waiting room. Like at a bar. And apparently their instructions contradict the instructions on the device. I wasn’t aware the pharmacist and all the “kids” in the office were also mechanical and electrical engineers. And apparently if they do anything wrong, there is a note somewhere absolving themselves of it, but not before they jump on the opportunity to point out how you are stupid for not reading their notes. But it certainly doesn’t cover the absolute obtuse rudeness of everyone I dealt with who you would assume would be doing all they can to help treat a condition sans opioids. I saw no note for that. As far as I am concerned, these people are thieves and they seem to be proud of it.read more
Lynne-Babette R.
Lynne-Babette R.
17:42 09 Oct 21
The staff here is friendly! they know exactly what they're talking about! Are very attentive for any question that you... might have. This medicine has helped me so very much yes the prices are high but to have relief is a wonderful thing!thank you!read more
Brent M.
Brent M.
15:29 25 Sep 21
Very friendly and fast lack knowledge on product also the drops kinda inconsistent. Vape works alot better. prices... still HIGH!. HaHa!read more
L
L
21:35 19 Aug 21
I’m giving 3 stars because I find that their customer service is lacking. The ladies on the reception phone line and at... the front desk in person have bad attitudes. Of course, they are the only dispensary in the state so they can have poor customer service without repercussions. I found the male pharmacist on the video you’re made to watch was rude in person and had a bad attitude as well. The woman behind the counter treated me like I was stupid and told me to “watch the video ma’am” after I’d already been sitting there and watched the video 3 times. I have three stars because the actual pharmacist who was a woman was lovely. Also, I’ve been to dispensaries in other states and they are like high end boutiques with excellent customer service. At this dispensary, you can’t see the products or a list of prices. In other states you can see all of the products and the prices. You can do better HW dispensary.read more
Anna L.
Anna L.
13:40 14 Jul 21
Fast friendly kind understanding people . Knowledgeable MDs pharmacy professionals
Megan K.
Megan K.
22:11 08 Jul 21
Everyone was very kind and very helpful. Best experience I’ve had in the medical field
Eric Dunbar B.
Eric Dunbar B.
13:29 29 Jun 21
I have chronic back and nerve pain. I have taken opioids for the past 14 years. H&W Dispensary has given me hope in... what was a hopeless situation.The staff is polite, the pharmacists are knowledgeable, and the product is good considering Louisiana's marijuana laws and how THC can be ingested. Yes, the product is expensive, but worth every penny.Although I am still working out the formula that works for me, I have hope that I will soon be pain free. Thank you, H & W Dispensary.read more
Eric Dunbar B.
Eric Dunbar B.
14:39 28 Jun 21
I have chronic back and nerve pain. I have taken opioids for the past 14 years. H&W Dispensary has given me hope in... what was a hopeless situation.The staff is polite, the pharmacists are knowledgeable, and the product is good considering Louisiana's marijuana laws and how THC can be ingested. Yes, the product is expensive, but worth every penny.read more
This place gets 1 star from me simply because the product I purchased broke the same day I received it and at first I... was told I can bring it back to replace it, however when I get there they tell me that I have to call the manufacturer. The young lady at the register was very rude laughing at the fact that she snatched my ID out of my hand. I did not give my money to these people and they will never receive any business from me. Go at your own risk, and be ready to pay an Arm and Leg!!!read more
Stephanie S.
Stephanie S.
23:13 12 May 21
i pulled up at 458, i rushed straight from work with my hazard lights on but i made it. i pulled up looked at my phone... when i got out 459 the door is locked and i tap on the door crying my eyes out and the OFFICER told me the had already counted the money and couldnt let me in. WE ARE TALKING ABOUT 2 MINUTES!!! so they are telling me they shut down before 5 and count all the money and everything so they can leave at 5. every single person left by 5:13 im in the parking lot having a full blown anxiety attack and not one person asked if i needed medical attention even thought my son is with me. im sorry but i dont think you can shut down a business and gather your belongings and leave in 13 minutes because it didnt happen. they were ready to walk out at 458 when i got here. 2 minutesmay dseem like nothing to them but they dont have insomnia, ptsd , GAD, SAD and sucidiall thoughts 2 miniutes is more important than my life 2 miknutes that they REFUSED TO WORKread more
Quibs
Quibs
19:06 22 Apr 21
Everyone was professional and nice, gave great explanations of the products.
Joseph C
Joseph C
02:51 16 Apr 21
Waited five days for a consult with pharmacist. Given the runaround every time I called with a question. Once cleared... to purchase, had to waste my time to consult with another pharmacist. I have had faster service with S&WB.read more
Kelley W.
Kelley W.
17:20 27 Mar 21
The employees are great. They are very helpful and friendly. It’s a kind of lonely spot but I felt safe. They always... have a security guard.read more
Keena L.
Keena L.
14:38 09 Feb 21
I had my first visit yesterday and I was very pleased with how everything went. Staff was nice and the pharmacist was... knowledgeable on the products I could use. The prices can be steep but I honestly think it’s worth it.read more
Bill S
Bill S
13:41 02 Feb 21
Staff is absolutely amazing! Everyone is so kind while maintaining the ability to run an efficient and effective... medical cannabis dispensary in the NOLA area. Located just by the Mississippi River Bridge in Downtown NOLA, this location is easy to get to from surrounding neighborhoods. Ive been a patient with H&W for 14 months, beginning just when the Medical program was allowed to distribute tinctures for $200+. In comparison to other states, the price margin is a large jump difference stemming from the way the state passed medical cannabis legislation. However, H&W has ALWAYS looked out for their patients in keeping their prices the lowest in the state. As, new product continues to be released and more patients continue to join, demand will rise to a point that further requires the supply chain to follow suit. I originally was prescribed medical marijuana in the North and was very unsure about the program in the beginning. However, these past 14 months have proven that the program tends to be a viable option for residents and continue to make the necessary adjustments to thrive. When the program first began, the law explicitly depicted the illegality of inhalation of marijuana for medical purposes. Whereas, both Ileria and Wellcana successfully petitioned to the State to recreate guidelines adopted by the Dept. of Agriculture and LA Board of Pharmacy that allows for the "vaporization of medical marijuana in a metered dose inhalation form." I can promise you that not only is the staff extremely kind, but they're also very competent in their work and negate the uncertainties that occur behind closed doors. As the first state in the south to legalize medical cannabis, people must realize that although its going to take Louisiana a bit longer to get the ball rolling, its still possible.PS doesn't matter the cost because the product is the best possible on the market even at the high prices.Thanks H&W!!read more
Russ H.
Russ H.
21:16 22 Jul 20
Since starting on Cannabis tincture in 10 of 2019 it’s been life changing. It’s great for pain, sleep and as one with... CPTSD it’s the only form of canna anywhere that allows for a nights sleep without nightmares, insomnia...My Qualify of life and functioning daily in general has definitely gotten much better. Can’t say enough!read more
JENIFER M.
JENIFER M.
03:21 24 Apr 20
Very nice people explains everything you need to know. Best prices!!!
Turd F.
Turd F.
13:20 21 Apr 20
First off it’s extremely expensive and insurance does not cover THC or CBD. After you get past the expense of finding... your doctor and affording your medicine, you are left only to the tincture, It is very helpful, but it is nothing like the flowers we prefer. My first bottle was $180 my second bottle was 135 as the prices seem to be going down hopefully after this pandemic there will be new methods of ingestion as well as cheaper prices. Either way I support H&W dispensaryread more
keith T.
keith T.
14:10 04 Dec 19
Jury still out, I'm hoping that Louisiana will catch up with other states way of handling the medical cannabis. I am a... long time medical cannabis patient. I have been out of Louisiana for a couple of years because of the medicine available in other states. The method of allowed ingestion here doesn't work for everyone. Don't get me wrong I am proud of Louisiana being the first in the region to allow it, that's why I came home!read more
keith T.
keith T.
14:09 04 Dec 19
Jury still out, I'm hoping that Louisiana will catch up with other states way of handling the medical cannabis. I am a... long time medical cannabis patient. I have been out of Louisiana for a couple of years because of the medicine available in other states.The method of allowed ingestion here doesn't work for everyone. Don't get me wrong I am proud of Louisiana being the first in the region to allow it, that's why I came home!read more
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