I always had a good experience staff is always eager to answer my questions, helping me out
I met Alvin, such a sweetheart!It was a pleasure chatting with him.He's new ,and I wish him all the best.Hoping I see him on my next visit.God bless him🙏
Samuel was great! I forgot what I usually ordered, but he helped me find that information. Additionally he showed me some options I was unaware of. He very patiently walked me through those options and did all this with a smile on his face!
Love this place! Staff is very friendly and helpful. They do have a pretty good amount of options. The environment is also great. Main thing I love about this dispensary is the fast line for medical patients, it’s great for when you’re in a rush but need your medication. Curbside pickup is also pretty quick.
I’m from out of state and Katt did an AMAZING job helping my wife and I pick out new things to try. We got a nice variety of items and they were all in stock! Would definitely return whenever we’re back in town! The shop smelled great, looked clean inside, and all the other team members looked so cool. Overall wonderful experience.
Just put in my curbside order. I'm having a bad day. Wanted to get some medicine. Pulled up and waited in the heat on my e bike for them to come out and say we can't serve you on a bike. Well I guess Rise in Naperville ain't to far off. I've placed 3 orders this way on my bike. Been a customer since you opened. Pretty disappointed being treated that way. See ya
I love this dispensary I go here a lot only thing that sucks is my points expired && I missed out on ten dollars off but that's beside the point I went in today && had a wonderful experience!!! Unfortunately I did not get the workers name but, they didn't get the product right yesterday. So I missed out on a deal. I wasn't expecting anything && I just casually said it sucks I missed out on the deal yesterday && they not only gave me the discount but, the entire product for free!!! I've had nothing but good experiences with this place. Very cool people! 🫶🏼 Very cool dispo 🫶🏼
The staff here are so kind and helpful. I love the environment too. Wish i could work here.Please Make A 3rd Line For Online Orders, tons of space to use.
Abby is great. She remembers me and treats me fantastic. I'm not always having good days, but when I go to Zen leaf the employees leave me with only a good day to have. Great and big energy. Some of us need that. All the staff is friendly. Brian B is very friendly and always professional.
Alexandria is the bomb…. Took the time to assist me in making my choices, provided excellent feedback about her experiences with particular products. She/ and associates like her are the reason I return to shop at your facility…… PERIOD!!!!!
Marie is on top of her game! We quickly reviewed my order and agreed that it was solid. Her service was quick and efficient; and she’s sporting some fabulous bling today.
Emily was SO HELPFUL with advice for our minor child! She made us feel comfortable and was clearly very knowledgeable in everything she explained to us.
Emily is absolutely wonderful, she made my experience quick and easy while being very kind and fun to talk to. Everybody makes you feel at home. This is one of my favorite locations and overall my go-to
Emily is great!Always explains my order and was super fast today with my curbside 😁!Thanks Emily!
Abby is great. She remembers me and treats me fantastic. I'm not always having good days, but when I go to Zen leaf the employees leave me with only a good day to have. Great and big energy. Some of us need that. All the staff is friendly.
Nah was very helpful and patient. Took her time to answer all of my questions. Great service!! Will definitely go back.
Lisa was great. Nice selection of products to choose from. Gave 4 stars only due to how crowded/busy they were but that just means they’re a great location. The line did move fast
Upon my shopping trip I was in the Recreational-use Waiting line. However, Denise was nice enough to hail me over to the Medical-use area where she had no customers at the time.Denise showed a tremendous zest for working hard. She was also very accommodating, informative, as well as, a strong knowledge of the products.ThanksDenise 😄😄😄, from Dave Q.
When I walked in I thought it would be similar to any place I have been. They were very professional by having all sorts of great information to take home. Products were great. Staff is what makes me go back. Thanks for doing a great job for the medical community
Katrina was super friendly and helped me feel at ease. I had a credit situation she and the AIC (wish I knew her name!) got me taken care of, easy transaction! ZenSC is back in my rotation!🌱🌱🌱
The workers at this location have always been very respectful, nice, and helpful. I probably only go in once every 2-3 months. The inside is like a really, really nice coffee shop/hangout. The vibe is always friendly, safe, and super clean. Great location. Never had, or heard of any complaints about it.
How can you expect satisfied customers to return when you change the price on certain items (that weren't even on a deal / special) from $23 up to $40 in just one day. I came back on Monday for my 25% off med, with over $1000 planning to spend on these items that yesterday were priced at $23, now at $40. Ended up leaving without any money spent. They can't compete price wise. I thought this was a professional establishment where they don't just change prices willy nilly. Holler at me when they're back to the cheaper $23 prices. Until then I'll just window shop. Such a disappointment.
Good and friendly staff. But spent $40 after tax on 300mg disposable and disposable had less than half of 300mg in it, probably close to 0.1 to 0.15 in it. Complete rip off & Zen Leaf permanently has 1 less customer for good now. This was a sealed and packaged product. Can’t even trust the source these constant new products are coming from. Never coming back to a Zen Leaf ever again.
Genna was awesome to work with and ensured I received not only my order, but pointed out savings opportunities and promotional items which rounded my experience. If you get to work with her you’ll be well taken care of. Cheers!
NickWas absolutely great!It had been a very long time since I’d been to Zen and Nick did an awesome job getting me back up to speed.My whole experience couldn’t have been better!Thanks Nick!!!
UPDATE: Not only do they not honor discounts, but they have ZERO customer service. I talked to 2 separate people about this, neither followed through and got back to me. I hope the $9 was worth losing my business, I'll be going back to Rise....Recently switched here, but going to be switching right back. Didn't get a discount on a product that I bought 4 of, which they claimed is because I got a lesser discount. 1. I thought you get the better of the 2 discounts, and 2. The receipt shows I paid full price. So, I didn't get any discount. Wasn't really a huge amount, but not the point, and obviously it was too much for them to correct. Would NOT have bought 4 if I knew I was paying full price. Most likely won't be back...
Lauren was very cool. I was tired after work and she made my experience very quick, easy and painless. Knowledgeable about products and great attitude. Great job Zen Leaf 🥳
Always been a good experience so far here, and the team seems to enjoy their time while at work, which I, as a customer, very much value. So management, please work to keep them happy. My experience with Joshua my last visit was also great, 5*.
I'm a first time medical user with more than one ailment. I did my research before going in, but was grateful for Michael's help in finalizing a plan and choosing final products. I was impressed with the focus on customer service. It was especially good to know that on the days when my health is really impacting my mobility these guys will bring my order out to my car.
Cory who works inside when ordering has so much patience and shares his knowledge with the customer. He goes out his way. He answers any questions you have. He is someone that I wish everyone had his demeanor.Great customer service.He is the reason I felt it was much needed to give Zen Leaf a review. You hired a great Awesome person with great communication skills and customer service.