Zen Leaf Dispensary in St. Charles, IL
Oliver P.
1765299881
I recently visited this place on a whim because I always enjoy finding hidden spots, new products, and good deals. Worst idea!!! Not only was the wait extremely long, but the customer service would have to of been some of the worst I have seen hands down. Except for the young lady in pink hair super sweet and actually helpful when I finally picked up my order. I understand being short staffed but you don’t proceed to ridicule your customers and mock them and you wonder why people decide to step out of the line?I will stay clear of here and take my business elsewhere highly recommended you do the same and places like this give dispensaries a bad name.
Corey C.
1765036846
Yesterday I went in for my first time ever to this medical dispensary, I normally goo to Earth med, I tried downloading the app through the QR scanner then from that page tried downloading the app on my Android then entered Illinois as my location just to get a page saying sorry they don't allow the app in that state which they had a hard time with. Then I wasn't helped with anything like you would expect to as a first time shopper, I got over charged and they didn't honor my medical card because I did not receive my 35% off and also spent over $120 on items but there was a promo going on if you spend more than $50 you get a tote so I asked about it and they had to call two people over for like the fifth time while I just stood there not getting explained anything while there was a huge line behind me and getting charge for the free tote, my social anxiety was in full effect and I was in my own personal HE🏒🏒. Then I left and called because I didn't want to still be in the spot light. I spoke to someone to find out all the managers were in a meeting and would call me back it's been over a day and still nothing. I DO NOT RECOMMEND THIS PLACE TO ANYONE MEDICAL
Mike L.
1764092256
Curbside service was excellent. Edwin was very knowledgeable about the procedures and delivered the product in a very quick and efficient manner. Excellent.!
Lorrie P.
1762818751
I am VERY disappointed in how service has fallen off since they have implemented their new “customer rewards program” in September.I had an order three weeks ago and was overcharged $20 for an ounce. I didn’t have a problem getting a return credit, because I had a screenshot of the sale dates and prices from the banner on the website.Today I had ordered very early this morning before they opened. The items were on sale then; the receipt sent to me reflected the sale price.Yet when I got to the store the price per ounce was inflated by $20. I had 2 one ounce packages so they wanted to overcharge me $40 this time.The manager explained that he wasn’t responsible for any changes in menu prices after I placed my order. I replied that I didn’t expect him to be, but what I did expect was to pay the amount promised to me not even 12 hours earlier, the same day—when I ordered it. They seem to not have the capability to check the price the item was day before; something I think would be easy to do if it benefited them, but clearly it does not.Unfortunately I didn’t have a screenshot of my receipt or the sale banner on the website this time.I’ve been coming here faithfully for 7 years; and never did I feel I had to come in armed with screenshots to anticipate price discrepancies until now.As the manager looked at my phone and saw the receipt indicating the sale prices the morning of; he adjusted my total on that receipt to the higher amount.So, not sure what’s happening here. If you choose to use this dispensary, keep an eye on your wallet. Assume you’ll be charged a higher price, as I was TWICE IN A ROW since their new system was implemented.I can’t help it feel as though they tried to screw me, which is a terrible feeling after so many years of faithful patronage.As I told the young man who argued with me over this and stated, “I can’t help it if the prices change from day to day.”—it WAS NOT the next day; it was the same day, 10 hours later, that I picked up this order and was faced with the “price discrepancies “ about which no one could offer resolution.I won’t be returning after seven years of steady patronage, because I don’t want to feel as though I must proactively defend whatever price I ordered this stuff at.Two overcharges are two too many, but what was REALLY appalling is that the staff were unwilling or unable to help resolve this issue.I don’t want to fight over what price I ordered products at, not when I spend several hundred there monthly and I have the receipt THEY SENT ME to back it up.I’ll find somewhere worthy of my business, preferably one that doesn’t try to inflate prices at the last minute while hoping the customer doesn’t notice.It’s shady, and I’m surprised it’s happened here, as Zen Leaf has always had a reputation for being fair and reasonable.
Andrew F.
1762626195
I wish that most other business were run with the simple efficiency and warmth that Zen Leaf is. Everyone, from the staff at the door to the friendly, knowledgeable staff at the service desks makes you feel welcome. The procedures for purchasing are clear and easy to follow. The atmosphere is fresh, warm, and inviting. You see people from all walks of life here. I’ve had extremely pleasant conversations with staff and patrons, and I have never left feeling disappointed. Shopping at Zen Leaf is a bright, pleasant experience.
shawn F.
1759017998
I am very tired of the inconsistent rules and changes at this place.First, the silly kiosks. What is the point of having a bud tender standing over there to do an order vs at the counter? Then when more people come in, you stand and do your order alone because there is usually only 1 person there. So if you have questions, you will do that at the counter anyway. I put my orders in online now to avoid the hassle.Second, it used to be a medical facility first, then rec. Now they don't care about med patients. They only have 1 or 2 bud tenders taking med patients and the rest taking walk ins. It's funny, as i was at the counter, the guy next to me asked the same exact question why they were not prioritizing med patients like they always have. His tender immediately was defensive and said it's always like that and she only did what told. ? Ok, he just asked a question. So I asked the manager, when she came to assist my tender, the same question.she right away told me it's always that way, very nicely. Lol. It has not always been that way and frankly the guy next to me seemed to not like the response and myself i felt a little insulted that the reaction was like that. I've been coming a long time to this spot and before they built the new one, down the street. So I'm fairly familiar with the store. A few moments later, another tender passed behind and said it had been about a month since they changed the way they do it. Obviously they have been questioned by others or they would not have been so defensive.It seems management forgot that medical patients got them started here in Illinois.
Matthew H.
1758896198
Some people card chip doesn't work but tap does. When letting the bud tender know 2 times, then he had to reboot his computer to still nit be able to purchase cuz he was too spaced out to understand Tap for debit is what I had... so the 3rd time I was told no credit cards... this place is the worst one I have been to and each time I give them another try I get mad. FIX YOUR TAP SO YOU AND ONE WALMART IN THE STATE CAN BE UPDATED WITH NEW TECHNOLOGY... NEW BUILDING SAME TYPE OF STAFF AND BAD CARD READERS.. sorry just being honest
Steven T.
1757708332
I mean you get what you came for so they supply the demand but it takes forever to get in and out. I honestly don’t understand why you put the kiosks in the store and then still allow people to get in line and place their order at the counter it holds up your whole line. Have one person work the kiosk and answer questions customers may have and then anyone in the line already has an order in place. All the back and forth conversation at the counter can be eliminated with this one adjustment. That one adjustment could be a huge contributing factor to time customers spend in the store. The faster they’re in and out the better you can serve other customers. Zen leaf so far out of the dispos I’ve been are the only ones working backwards like this. I’ve been to others with the same staff and same level of customers but the turn around is night and day compared to zen leaf. This place does have a nice selection though.
BileTitan
1757286229
I have been a loyal shopper here since this place opened, and to be honest, the level of customer service and convenience that this location provides has been on a downwards slide. Please get more cashiers working and please refigure the layout/system you have in place for your checkout counters. Your "express" line isn't much of one anymore now, sadly.
Ya Y.
1751497129
Great place, but to often see hey have 25+ customers in the store with maybe 1-2 people working the counter. Ends up taking over an hour to get in and out, which could be easily be solved by having more people scheduled during busy times, this issue always happens between 5-7 pm. With that being the busiest time you’d think he store would be properly staffed!
Andy A.
1724630710
I always had a good experience staff is always eager to answer my questions, helping me out
Sherry S.
1724189987
I met Alvin, such a sweetheart!It was a pleasure chatting with him.He's new ,and I wish him all the best.Hoping I see him on my next visit.God bless him🙏
william F.
1724023622
Samuel was great! I forgot what I usually ordered, but he helped me find that information. Additionally he showed me some options I was unaware of. He very patiently walked me through those options and did all this with a smile on his face!
Chino B
1722064611
Love this place! Staff is very friendly and helpful. They do have a pretty good amount of options. The environment is also great. Main thing I love about this dispensary is the fast line for medical patients, it’s great for when you’re in a rush but need your medication. Curbside pickup is also pretty quick.
Ryan B.
1721925979
I’m from out of state and Katt did an AMAZING job helping my wife and I pick out new things to try. We got a nice variety of items and they were all in stock! Would definitely return whenever we’re back in town! The shop smelled great, looked clean inside, and all the other team members looked so cool. Overall wonderful experience.
Adam M.
1720900842
Just put in my curbside order. I'm having a bad day. Wanted to get some medicine. Pulled up and waited in the heat on my e bike for them to come out and say we can't serve you on a bike. Well I guess Rise in Naperville ain't to far off. I've placed 3 orders this way on my bike. Been a customer since you opened. Pretty disappointed being treated that way. See ya
Samantha M.
1720456813
I love this dispensary I go here a lot only thing that sucks is my points expired && I missed out on ten dollars off but that's beside the point I went in today && had a wonderful experience!!! Unfortunately I did not get the workers name but, they didn't get the product right yesterday. So I missed out on a deal. I wasn't expecting anything && I just casually said it sucks I missed out on the deal yesterday && they not only gave me the discount but, the entire product for free!!! I've had nothing but good experiences with this place. Very cool people! 🫶🏼 Very cool dispo 🫶🏼
That G.
1719875999
The staff here are so kind and helpful. I love the environment too. Wish i could work here.Please Make A 3rd Line For Online Orders, tons of space to use.
Sejal R.
1719462348
Abby is great. She remembers me and treats me fantastic. I'm not always having good days, but when I go to Zen leaf the employees leave me with only a good day to have. Great and big energy. Some of us need that. All the staff is friendly. Brian B is very friendly and always professional.
John H.
1718639419
Alexandria is the bomb…. Took the time to assist me in making my choices, provided excellent feedback about her experiences with particular products. She/ and associates like her are the reason I return to shop at your facility…… PERIOD!!!!!
Jim B.
1718223064
Marie is on top of her game! We quickly reviewed my order and agreed that it was solid. Her service was quick and efficient; and she’s sporting some fabulous bling today.
Patty I.
1714778284
Emily was SO HELPFUL with advice for our minor child! She made us feel comfortable and was clearly very knowledgeable in everything she explained to us.
Ashlin V.
1713618948
Emily is absolutely wonderful, she made my experience quick and easy while being very kind and fun to talk to. Everybody makes you feel at home. This is one of my favorite locations and overall my go-to
Jackie S.
1713216629
Emily is great!Always explains my order and was super fast today with my curbside 😁!Thanks Emily!
Sejal R.
1713197656
Abby is great. She remembers me and treats me fantastic. I'm not always having good days, but when I go to Zen leaf the employees leave me with only a good day to have. Great and big energy. Some of us need that. All the staff is friendly.
Andres L.
1711243763
Nah was very helpful and patient. Took her time to answer all of my questions. Great service!! Will definitely go back.
Sarah C.
1711143946
Lisa was great. Nice selection of products to choose from. Gave 4 stars only due to how crowded/busy they were but that just means they’re a great location. The line did move fast
David Q.
1710949254
Upon my shopping trip I was in the Recreational-use Waiting line. However, Denise was nice enough to hail me over to the Medical-use area where she had no customers at the time.Denise showed a tremendous zest for working hard. She was also very accommodating, informative, as well as, a strong knowledge of the products.ThanksDenise 😄😄😄, from Dave Q.
Anthony N.
1710803060
When I walked in I thought it would be similar to any place I have been. They were very professional by having all sorts of great information to take home. Products were great. Staff is what makes me go back. Thanks for doing a great job for the medical community
Angie M.
1710540767
Katrina was super friendly and helped me feel at ease. I had a credit situation she and the AIC (wish I knew her name!) got me taken care of, easy transaction! ZenSC is back in my rotation!🌱🌱🌱
Davin F.
1710452036
The workers at this location have always been very respectful, nice, and helpful. I probably only go in once every 2-3 months. The inside is like a really, really nice coffee shop/hangout. The vibe is always friendly, safe, and super clean. Great location. Never had, or heard of any complaints about it.
Matt B
1704135519
How can you expect satisfied customers to return when you change the price on certain items (that weren't even on a deal / special) from $23 up to $40 in just one day. I came back on Monday for my 25% off med, with over $1000 planning to spend on these items that yesterday were priced at $23, now at $40. Ended up leaving without any money spent. They can't compete price wise. I thought this was a professional establishment where they don't just change prices willy nilly. Holler at me when they're back to the cheaper $23 prices. Until then I'll just window shop. Such a disappointment.
Brandon C.
1703308721
Good and friendly staff. But spent $40 after tax on 300mg disposable and disposable had less than half of 300mg in it, probably close to 0.1 to 0.15 in it. Complete rip off & Zen Leaf permanently has 1 less customer for good now. This was a sealed and packaged product. Can’t even trust the source these constant new products are coming from. Never coming back to a Zen Leaf ever again.
Brentatious
1702244506
Genna was awesome to work with and ensured I received not only my order, but pointed out savings opportunities and promotional items which rounded my experience. If you get to work with her you’ll be well taken care of. Cheers!
Chuck G.
1701636671
NickWas absolutely great!It had been a very long time since I’d been to Zen and Nick did an awesome job getting me back up to speed.My whole experience couldn’t have been better!Thanks Nick!!!
Lauren Z.
1698848447
UPDATE: Not only do they not honor discounts, but they have ZERO customer service. I talked to 2 separate people about this, neither followed through and got back to me. I hope the $9 was worth losing my business, I'll be going back to Rise....Recently switched here, but going to be switching right back. Didn't get a discount on a product that I bought 4 of, which they claimed is because I got a lesser discount. 1. I thought you get the better of the 2 discounts, and 2. The receipt shows I paid full price. So, I didn't get any discount. Wasn't really a huge amount, but not the point, and obviously it was too much for them to correct. Would NOT have bought 4 if I knew I was paying full price. Most likely won't be back...
shmedwinardo
1696881100
Lauren was very cool. I was tired after work and she made my experience very quick, easy and painless. Knowledgeable about products and great attitude. Great job Zen Leaf 🥳
Becca L
1696286199
Always been a good experience so far here, and the team seems to enjoy their time while at work, which I, as a customer, very much value. So management, please work to keep them happy. My experience with Joshua my last visit was also great, 5*.
Helen C.
1692769124
I'm a first time medical user with more than one ailment. I did my research before going in, but was grateful for Michael's help in finalizing a plan and choosing final products. I was impressed with the focus on customer service. It was especially good to know that on the days when my health is really impacting my mobility these guys will bring my order out to my car.
Lisa “Geesha Girl” O.
1692145261
Cory who works inside when ordering has so much patience and shares his knowledge with the customer. He goes out his way. He answers any questions you have. He is someone that I wish everyone had his demeanor.Great customer service.He is the reason I felt it was much needed to give Zen Leaf a review. You hired a great Awesome person with great communication skills and customer service.
3691 E Main St
St. Charles, IL 60174
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Payment Methods:
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ATM Available On Site
Dispensaries Nearby
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ABOUT THIS DISPENSARY
Zen Leaf, located at 3691 E Main St in St. Charles, is open to serve the cannabis community.
Medical: Yes
Recreational: Yes
Delivery: No
Before this dispensary could open, it was licensed by the state.
Product types and availability can vary from store menu to store menu, depending on demand. If Zen Leaf in St. Charles does not have what you are looking for, there is no legal obligation to stick to a single brand. Your medical marijuana card, if needed, is universally accepted at any dispensary in St. Charles.
Purchasing Marijuana Products at Zen Leaf
Preparation Helps: See what’s available ahead of time. If Zen Leaf in St. Charles online menu is available on our site, this is the best way to see the different product options before visiting the dispensary. If enabled, after finding the right products you desire, reserve your order on our e-commerce platform.
Low tetrahydrocannabinol (THC) cannabis with higher CBD products are generally available to patients as well who prefer the non-euphoric effect.
Contact the dispensary if you encounter product-related issues or problems. Zen Leaf has a policy & procedure for this.
Please enjoy the menu products from this dispensary responsibly!
To stay up to date, sign up to our newsletter below to receive our MMJ Updates as well as discounts & specials as they arrive.
What People Are Saying
Oliver P.
1765299881
I recently visited this place on a whim because I always enjoy finding hidden spots, new products, and good deals. Worst idea!!! Not only was the wait extremely long, but the customer service would have to of been some of the worst I have seen hands down. Except for the young lady in pink hair super sweet and actually helpful when I finally picked up my order. I understand being short staffed but you don’t proceed to ridicule your customers and mock them and you wonder why people decide to step out of the line?I will stay clear of here and take my business elsewhere highly recommended you do the same and places like this give dispensaries a bad name.
Corey C.
1765036846
Yesterday I went in for my first time ever to this medical dispensary, I normally goo to Earth med, I tried downloading the app through the QR scanner then from that page tried downloading the app on my Android then entered Illinois as my location just to get a page saying sorry they don't allow the app in that state which they had a hard time with. Then I wasn't helped with anything like you would expect to as a first time shopper, I got over charged and they didn't honor my medical card because I did not receive my 35% off and also spent over $120 on items but there was a promo going on if you spend more than $50 you get a tote so I asked about it and they had to call two people over for like the fifth time while I just stood there not getting explained anything while there was a huge line behind me and getting charge for the free tote, my social anxiety was in full effect and I was in my own personal HE🏒🏒. Then I left and called because I didn't want to still be in the spot light. I spoke to someone to find out all the managers were in a meeting and would call me back it's been over a day and still nothing. I DO NOT RECOMMEND THIS PLACE TO ANYONE MEDICAL
Mike L.
1764092256
Curbside service was excellent. Edwin was very knowledgeable about the procedures and delivered the product in a very quick and efficient manner. Excellent.!
Lorrie P.
1762818751
I am VERY disappointed in how service has fallen off since they have implemented their new “customer rewards program” in September.I had an order three weeks ago and was overcharged $20 for an ounce. I didn’t have a problem getting a return credit, because I had a screenshot of the sale dates and prices from the banner on the website.Today I had ordered very early this morning before they opened. The items were on sale then; the receipt sent to me reflected the sale price.Yet when I got to the store the price per ounce was inflated by $20. I had 2 one ounce packages so they wanted to overcharge me $40 this time.The manager explained that he wasn’t responsible for any changes in menu prices after I placed my order. I replied that I didn’t expect him to be, but what I did expect was to pay the amount promised to me not even 12 hours earlier, the same day—when I ordered it. They seem to not have the capability to check the price the item was day before; something I think would be easy to do if it benefited them, but clearly it does not.Unfortunately I didn’t have a screenshot of my receipt or the sale banner on the website this time.I’ve been coming here faithfully for 7 years; and never did I feel I had to come in armed with screenshots to anticipate price discrepancies until now.As the manager looked at my phone and saw the receipt indicating the sale prices the morning of; he adjusted my total on that receipt to the higher amount.So, not sure what’s happening here. If you choose to use this dispensary, keep an eye on your wallet. Assume you’ll be charged a higher price, as I was TWICE IN A ROW since their new system was implemented.I can’t help it feel as though they tried to screw me, which is a terrible feeling after so many years of faithful patronage.As I told the young man who argued with me over this and stated, “I can’t help it if the prices change from day to day.”—it WAS NOT the next day; it was the same day, 10 hours later, that I picked up this order and was faced with the “price discrepancies “ about which no one could offer resolution.I won’t be returning after seven years of steady patronage, because I don’t want to feel as though I must proactively defend whatever price I ordered this stuff at.Two overcharges are two too many, but what was REALLY appalling is that the staff were unwilling or unable to help resolve this issue.I don’t want to fight over what price I ordered products at, not when I spend several hundred there monthly and I have the receipt THEY SENT ME to back it up.I’ll find somewhere worthy of my business, preferably one that doesn’t try to inflate prices at the last minute while hoping the customer doesn’t notice.It’s shady, and I’m surprised it’s happened here, as Zen Leaf has always had a reputation for being fair and reasonable.
Andrew F.
1762626195
I wish that most other business were run with the simple efficiency and warmth that Zen Leaf is. Everyone, from the staff at the door to the friendly, knowledgeable staff at the service desks makes you feel welcome. The procedures for purchasing are clear and easy to follow. The atmosphere is fresh, warm, and inviting. You see people from all walks of life here. I’ve had extremely pleasant conversations with staff and patrons, and I have never left feeling disappointed. Shopping at Zen Leaf is a bright, pleasant experience.
shawn F.
1759017998
I am very tired of the inconsistent rules and changes at this place.First, the silly kiosks. What is the point of having a bud tender standing over there to do an order vs at the counter? Then when more people come in, you stand and do your order alone because there is usually only 1 person there. So if you have questions, you will do that at the counter anyway. I put my orders in online now to avoid the hassle.Second, it used to be a medical facility first, then rec. Now they don't care about med patients. They only have 1 or 2 bud tenders taking med patients and the rest taking walk ins. It's funny, as i was at the counter, the guy next to me asked the same exact question why they were not prioritizing med patients like they always have. His tender immediately was defensive and said it's always like that and she only did what told. ? Ok, he just asked a question. So I asked the manager, when she came to assist my tender, the same question.she right away told me it's always that way, very nicely. Lol. It has not always been that way and frankly the guy next to me seemed to not like the response and myself i felt a little insulted that the reaction was like that. I've been coming a long time to this spot and before they built the new one, down the street. So I'm fairly familiar with the store. A few moments later, another tender passed behind and said it had been about a month since they changed the way they do it. Obviously they have been questioned by others or they would not have been so defensive.It seems management forgot that medical patients got them started here in Illinois.
Matthew H.
1758896198
Some people card chip doesn't work but tap does. When letting the bud tender know 2 times, then he had to reboot his computer to still nit be able to purchase cuz he was too spaced out to understand Tap for debit is what I had... so the 3rd time I was told no credit cards... this place is the worst one I have been to and each time I give them another try I get mad. FIX YOUR TAP SO YOU AND ONE WALMART IN THE STATE CAN BE UPDATED WITH NEW TECHNOLOGY... NEW BUILDING SAME TYPE OF STAFF AND BAD CARD READERS.. sorry just being honest
Steven T.
1757708332
I mean you get what you came for so they supply the demand but it takes forever to get in and out. I honestly don’t understand why you put the kiosks in the store and then still allow people to get in line and place their order at the counter it holds up your whole line. Have one person work the kiosk and answer questions customers may have and then anyone in the line already has an order in place. All the back and forth conversation at the counter can be eliminated with this one adjustment. That one adjustment could be a huge contributing factor to time customers spend in the store. The faster they’re in and out the better you can serve other customers. Zen leaf so far out of the dispos I’ve been are the only ones working backwards like this. I’ve been to others with the same staff and same level of customers but the turn around is night and day compared to zen leaf. This place does have a nice selection though.
BileTitan
1757286229
I have been a loyal shopper here since this place opened, and to be honest, the level of customer service and convenience that this location provides has been on a downwards slide. Please get more cashiers working and please refigure the layout/system you have in place for your checkout counters. Your "express" line isn't much of one anymore now, sadly.
Ya Y.
1751497129
Great place, but to often see hey have 25+ customers in the store with maybe 1-2 people working the counter. Ends up taking over an hour to get in and out, which could be easily be solved by having more people scheduled during busy times, this issue always happens between 5-7 pm. With that being the busiest time you’d think he store would be properly staffed!
Andy A.
1724630710
I always had a good experience staff is always eager to answer my questions, helping me out
Sherry S.
1724189987
I met Alvin, such a sweetheart!It was a pleasure chatting with him.He's new ,and I wish him all the best.Hoping I see him on my next visit.God bless him🙏
william F.
1724023622
Samuel was great! I forgot what I usually ordered, but he helped me find that information. Additionally he showed me some options I was unaware of. He very patiently walked me through those options and did all this with a smile on his face!
Chino B
1722064611
Love this place! Staff is very friendly and helpful. They do have a pretty good amount of options. The environment is also great. Main thing I love about this dispensary is the fast line for medical patients, it’s great for when you’re in a rush but need your medication. Curbside pickup is also pretty quick.
Ryan B.
1721925979
I’m from out of state and Katt did an AMAZING job helping my wife and I pick out new things to try. We got a nice variety of items and they were all in stock! Would definitely return whenever we’re back in town! The shop smelled great, looked clean inside, and all the other team members looked so cool. Overall wonderful experience.
Adam M.
1720900842
Just put in my curbside order. I'm having a bad day. Wanted to get some medicine. Pulled up and waited in the heat on my e bike for them to come out and say we can't serve you on a bike. Well I guess Rise in Naperville ain't to far off. I've placed 3 orders this way on my bike. Been a customer since you opened. Pretty disappointed being treated that way. See ya
Samantha M.
1720456813
I love this dispensary I go here a lot only thing that sucks is my points expired && I missed out on ten dollars off but that's beside the point I went in today && had a wonderful experience!!! Unfortunately I did not get the workers name but, they didn't get the product right yesterday. So I missed out on a deal. I wasn't expecting anything && I just casually said it sucks I missed out on the deal yesterday && they not only gave me the discount but, the entire product for free!!! I've had nothing but good experiences with this place. Very cool people! 🫶🏼 Very cool dispo 🫶🏼
That G.
1719875999
The staff here are so kind and helpful. I love the environment too. Wish i could work here.Please Make A 3rd Line For Online Orders, tons of space to use.
Sejal R.
1719462348
Abby is great. She remembers me and treats me fantastic. I'm not always having good days, but when I go to Zen leaf the employees leave me with only a good day to have. Great and big energy. Some of us need that. All the staff is friendly. Brian B is very friendly and always professional.
John H.
1718639419
Alexandria is the bomb…. Took the time to assist me in making my choices, provided excellent feedback about her experiences with particular products. She/ and associates like her are the reason I return to shop at your facility…… PERIOD!!!!!
Jim B.
1718223064
Marie is on top of her game! We quickly reviewed my order and agreed that it was solid. Her service was quick and efficient; and she’s sporting some fabulous bling today.
Patty I.
1714778284
Emily was SO HELPFUL with advice for our minor child! She made us feel comfortable and was clearly very knowledgeable in everything she explained to us.
Ashlin V.
1713618948
Emily is absolutely wonderful, she made my experience quick and easy while being very kind and fun to talk to. Everybody makes you feel at home. This is one of my favorite locations and overall my go-to
Jackie S.
1713216629
Emily is great!Always explains my order and was super fast today with my curbside 😁!Thanks Emily!
Sejal R.
1713197656
Abby is great. She remembers me and treats me fantastic. I'm not always having good days, but when I go to Zen leaf the employees leave me with only a good day to have. Great and big energy. Some of us need that. All the staff is friendly.
Andres L.
1711243763
Nah was very helpful and patient. Took her time to answer all of my questions. Great service!! Will definitely go back.
Sarah C.
1711143946
Lisa was great. Nice selection of products to choose from. Gave 4 stars only due to how crowded/busy they were but that just means they’re a great location. The line did move fast
David Q.
1710949254
Upon my shopping trip I was in the Recreational-use Waiting line. However, Denise was nice enough to hail me over to the Medical-use area where she had no customers at the time.Denise showed a tremendous zest for working hard. She was also very accommodating, informative, as well as, a strong knowledge of the products.ThanksDenise 😄😄😄, from Dave Q.
Anthony N.
1710803060
When I walked in I thought it would be similar to any place I have been. They were very professional by having all sorts of great information to take home. Products were great. Staff is what makes me go back. Thanks for doing a great job for the medical community
Angie M.
1710540767
Katrina was super friendly and helped me feel at ease. I had a credit situation she and the AIC (wish I knew her name!) got me taken care of, easy transaction! ZenSC is back in my rotation!🌱🌱🌱
Davin F.
1710452036
The workers at this location have always been very respectful, nice, and helpful. I probably only go in once every 2-3 months. The inside is like a really, really nice coffee shop/hangout. The vibe is always friendly, safe, and super clean. Great location. Never had, or heard of any complaints about it.
Matt B
1704135519
How can you expect satisfied customers to return when you change the price on certain items (that weren't even on a deal / special) from $23 up to $40 in just one day. I came back on Monday for my 25% off med, with over $1000 planning to spend on these items that yesterday were priced at $23, now at $40. Ended up leaving without any money spent. They can't compete price wise. I thought this was a professional establishment where they don't just change prices willy nilly. Holler at me when they're back to the cheaper $23 prices. Until then I'll just window shop. Such a disappointment.
Brandon C.
1703308721
Good and friendly staff. But spent $40 after tax on 300mg disposable and disposable had less than half of 300mg in it, probably close to 0.1 to 0.15 in it. Complete rip off & Zen Leaf permanently has 1 less customer for good now. This was a sealed and packaged product. Can’t even trust the source these constant new products are coming from. Never coming back to a Zen Leaf ever again.
Brentatious
1702244506
Genna was awesome to work with and ensured I received not only my order, but pointed out savings opportunities and promotional items which rounded my experience. If you get to work with her you’ll be well taken care of. Cheers!
Chuck G.
1701636671
NickWas absolutely great!It had been a very long time since I’d been to Zen and Nick did an awesome job getting me back up to speed.My whole experience couldn’t have been better!Thanks Nick!!!
Lauren Z.
1698848447
UPDATE: Not only do they not honor discounts, but they have ZERO customer service. I talked to 2 separate people about this, neither followed through and got back to me. I hope the $9 was worth losing my business, I'll be going back to Rise....Recently switched here, but going to be switching right back. Didn't get a discount on a product that I bought 4 of, which they claimed is because I got a lesser discount. 1. I thought you get the better of the 2 discounts, and 2. The receipt shows I paid full price. So, I didn't get any discount. Wasn't really a huge amount, but not the point, and obviously it was too much for them to correct. Would NOT have bought 4 if I knew I was paying full price. Most likely won't be back...
shmedwinardo
1696881100
Lauren was very cool. I was tired after work and she made my experience very quick, easy and painless. Knowledgeable about products and great attitude. Great job Zen Leaf 🥳
Becca L
1696286199
Always been a good experience so far here, and the team seems to enjoy their time while at work, which I, as a customer, very much value. So management, please work to keep them happy. My experience with Joshua my last visit was also great, 5*.
Helen C.
1692769124
I'm a first time medical user with more than one ailment. I did my research before going in, but was grateful for Michael's help in finalizing a plan and choosing final products. I was impressed with the focus on customer service. It was especially good to know that on the days when my health is really impacting my mobility these guys will bring my order out to my car.
Lisa “Geesha Girl” O.
1692145261
Cory who works inside when ordering has so much patience and shares his knowledge with the customer. He goes out his way. He answers any questions you have. He is someone that I wish everyone had his demeanor.Great customer service.He is the reason I felt it was much needed to give Zen Leaf a review. You hired a great Awesome person with great communication skills and customer service.
