Every time I go to Enlightened, the staff is very pleasant, helpful and kind. I'm always happy with my purchases. It's always a pleasure going there. Ferick is my go to person. He's so knowledgeable and sweet as can be. I'm sure everyone there knows that.
Pricing in IL is atrocious and they know it. But, where the revenue going idk. Stopped at this location for a Cookies That Badu preroll but geesh $22 with discount crazy lol also picked up some GG4 #overpriced
my favorite medical dispensary in the area. from a small shop to when they were bought out by rev, they are a quality brand and wonderful storefront. the bud tenders make me feel at home and are all extremely knowledgeable. the sales are great and every time i leave this establishment i am much happier than when i arrived. any time ive ever experienced an issue they’ve resolved it timelessly for me. this is the dispensary where ill always remain a regular 🙂
Most definitely one of the best dispensaries in the area! All the employees are extremely welcoming and will help at no cost what so ever to get you the best deal or what you would like! I had a few issues with my medical card and they gave me great advice as well as steered me in the right direction so thank you enlightened I’ll forever be a number 1 customer!!!
I have been going to Enlightened Mt Prospect since it first opened and I can wholeheartedly say it is my favorite dispensary in Chicago. As a young medical patient, I had a hard time navigating my needs and preferences at first, and I was met with such care and dedication to my needs. The team at Enlightened has never disappointed. Every team member is so kind, inviting, and knowledgeable of products. I always look forward to my dispensary runs and have never been disappointed at this establishment!
Everyone who works there not only knows there flour, but is very friendly to work with. There rewards programs are great, and there surprise discounts are just wow. Weekly deals sent to my inbox, and so much more. I recommend Enlighten with two thumbs up.
The door person was a little funky. Had my ID and Med card, but they couldn’t make out the number. I don’t understand what the point of having your Med card on the system data base is for and showing proper ID is when they can’t verify your Med card number with the data base.
My favorite dispo. Jules makes the experience so effortless and easy. She’s always so kind, warm and welcoming. All of the staff are super nice and knowledgeable. Rather go to this dispo for the customer service over anything.
I love it here. Revolution is a solid cultivator so at enlighten you can find a great selection of their products.
This is quite a drive for me, so I come about once a month. As medical patient, I appreciate the quality of Rev and the great specials they run, that said, the staff is knowledgeable and helpful but not friendly. Could be because I arrive first thing in the morning and they haven’t had their coffee yet? Don’t misunderstand, no one is rude, ever; just super serious. Waaa. I work in the industry & personally I enjoy the banter with my customers. I don’t think they do here. All business. Nothing wrong with that, I suppose. 😊
This is my local shop, I'm grateful because I usually get good deals here (for the Illinois market). As a medical patient my experience is positive, only once this year the store was too packed, the weekend Dead Co was at Wrigley, I remember... and still my wait is never over 7 minutes on their busy days. Only once had an issue with an Ozone vape and they refunded me with no issues after submitting vid, in comparison with Sunny Side whose is a bit dismissive of customers complaints. The staff here is always making sure I get the deals and their suggestions are always good, specially with RSO, Spectra an all those cbn/cbd/thca etc products. Gracias Jackie for the last suggestions.
No different than the other place Terrace longer lines smaller building expect an hour wait I waited an hour and a half but I understand it was the second day open no taxes included had to wait outside for 30 minutes in the cold same products
Very welcoming and friendly staff. Good sales and products.The wait times when there’s only a few people in the store are absolutely ridiculous however, my god!!!
I have been a Medical Cannabis patient using this dispensary since 2016. It has changed hands at least once. Since it was acquired by the current owners, (Revolution/Enlightened)The selection of products & strains has been incredible and prices have remained reasonable. They also feature good discounts for Disabled/SSI and Veterans.
I purchased 2 items and recieved a free 1/8th of flower.Very pleased with Blueberry Clementine Live rosin cartridge.Haven't tried the Space Skunk cart by High Supply yet or the free Purple Monarch flower.But it sure is pretty 😍 😊Glad I have a place a little closer to my home.
The staff rushed me and was being extremely rude. The manage was the worst. I cannot believe these these of people work in a dispensary of all places. I'm sure there are others who have way better customer service who will happily take that job.. I wont be shopping here anymore and I spend over 300 a week
This may be the best dispensary experience I've had so far! Friendly and knowledgeable staff! 30% discount for new med patients and an ongoing 20% off RSO wich is what I take. The manager Dan was super personable and his staff was on their A game! The wait was minimal, they made me feel heard and addressed all of my questions and concerns. I will be back! Totally worth the 35min drive.
First time customer. Tried out Enlightened the other day. The pristine establishment is clean, and the expansive cannabis selection and knowledgeable service reps are impressive. Ask for Pete. His enthusiasm, passion to fulfill your required needs, vast knowledge of product, and friendly candor compelled me to spend a bit more than I intended.
Always enjoy going for my medical at this Mount Prospect location. Whether you pre-order on-line or place your order on one of the computers in the store, it's so easy. I have never been to the medical side when it's crazy busy so I'm always in and out real quick. Staff are amazing. So friendly, patient, knowledgeable, helpful, and kind.
I had a great experience here. I'm from out of town and felt welcomed as soon as I stepped inside. Michael did a fine job assisting me with my purchase and even had suggestions. Definitely coming back