The products I need are not always available, and this happens a lot. They also don’t carry many items, especially carts. It’s not just one product — multiple items are often out of stock. I’ve been coming here for a long time and keep facing the same issue every time I don’t come here anymore. I think Zenleaf is much better.”
I was excited to patron this location-even more so when I was offered a Buy 2 Get 1 Free promotion on certain items by someone working the floor.Yet when I went to check out, the employee working the register didn’t ring my order in correctly with the promotion, so I had to pay full price for all 3 items that I otherwise probably wouldn’t have purchased. She said that she was unable to refund me or redo the order, which was pretty weird?I wasn’t offered a clear explanation or any apology, which was a bummer.
The two women, one of them named Sonia, are sweethearts and helped me without hesitation. Very knowledgeable. 2 discounts on my first visit. Quick in and out. Clean and quiet.
Had a great experience at Green Rose Lincolnwood thanks to Edwin Molina. He was professional, respectful, and went above and beyond to help me. Great customer service like his is rare — I’ll definitely be coming back because of him!
These 5 star reviews are not genuine. The employees pressure you into leaving a good review. Just drive an hour and a half to new Buffalo Michigan and you can get literally everything that this store sells for a fifth of the price. No exaggeration
The staff were amazing!! Super friendly and knowledgeable. Shout out to my girl LILY, who helped me out and even gave me a few tips on how to enjoy the products I chose, even though it took me forever to make a decision. Thanks guys!! 🙂
Jose was very knowledgeable about the products offered, and he was very patient helping me decide on what to choose. He was friendly and didn't even mention that I would receive a message with a survey to provide feedback on his service, and I appreciate that, which is why I wanted to write him a glowing review. Thanks, Jose!
Staff was so chill. They could tell I was in a rush and helped me out quickly and efficiently. Spent less than 5 minutes in there in and out. Awesome customer service.
Awesome staff! Helped us with any questions we had and even though we arrived 15 mins before they closed 8.18.24 they were nice and very nice. Great atmosphere and clean..
The entire experience at Green Rose (Lincolnwood, IL) was fabulous. They were friendly, professional and interacted in a fun way with us, and we’ll most definitely be back. Adrian treated us with complete respect and answered our questions honestly. Great place; great atmosphere; great free parking; great staff.
The front desk staff were very polite and made my initial entry very welcoming. I was greeted by Esteban and he was immediately helpful. Esteban set up an account for me. I have to say Esteban was amazing with his assistance and product knowledge. He made my experience easy and I now know what my edible preferences are. Rachel was as helpful and informative at the POS. Rachel confirmed that I was making the correct purchases for my wants in edibles. The entire staff are very friendly , helpful, knowledgeable, and very welcoming. I will be recommending Green Rose to everyone I know.
I went there for my first time. They were friendly its just the fact I wa going to buy $208.00 but I couldn't because they said I had to much concentration . So I was fine with that . But I know I didn't pay attention to my receipt instead of the person taking the 3 items off it would made the price goes down . Instead the person just took off the taxes.which left me to pay for everything without the taxes . If you want business be honest with the people I wasn't bad I even left a tip. Do better by the people. Please check your receipt for the people going.
Been coming here for a few weeks now. Everyone is very helpful and Ramell was a really big help. Answered all of my question. Stellar customer service. Very cool place too. Definitely worth a try.
The staff is really nice and the shop is close to home. Everyone is welcoming and helpful. Jose is really kind and very knowledgeable. Will most definitely be returning.
Rachel was great! Very informative, genuine, and honest. Made the experience much more pleasurable. This is the best dispensary I’ve been to so far!
Best customer service and they have so many sales! Rachel was amazing helping me pick out products and explaining them. Definitely knows her stuff !
Super welcoming environment. This was my first time at Green Rose and the staff was amazing, especially Isaias. He is super knowledgeable and patient. I highly recommend this location for all your green needs. 10/10
It is always a pleasure going into your store. Everyone is kind and very engaging. Kenneth was no different. Thanks guys!
Amazing . 10/10 service , Cesar took good care of me , I went in there like a lost kid and he helped me and made sure I was taken care of , every last one was my needs was sufficed. I simply will go no place else because of Cesar. He’s truly basically apart of my family now , any questions or anything I now come to the green rose because I know it’s got what I need. Amazing sales and great events . Please if you haven’t yet ; go to the green rose .
This place has super friendly staff and a beautiful, inviting space ! Helpful when I had questions and let me browse alone when I was just thinking. Great products and great deals. Shout out to Gus and his patience as I attempted every payment method possible!! (thanks, chase bank)
Really lovely experience! Super neat, clean, tidy, good deals. Great browsing music.Gus helped me find some great edibles that were on sale. He was on point with her recommendations. Corey at the desk was awesome, helped me apply my loyalty discount and just delivered a great customer experience.10/10, would recommend!