Lytt Pacifica is definitely my number 1 spot for me. Amanda always helps me she's great! Very kind and a sweet personality. The other staff are very helpful with recommendations.
This place always has really good customer service, employees are always super helpful and nice. I also love that it is extremely dog friendly ❤️ 11/10 ServiceGreat view of the ocean!
Edited - this was previously a 1-star review due to a very bad delivery experience (store delivered the wrong quantity and all of the fun that ensues with that; was not a easy way to get it fixed). Their delivery staff are some of their best employees, and both the delivery person and manager reached out to me to apologize and make things right. Anyways, Lytt is the best dispensary in the Peninsula, and my favorite in the bay. When friends ask "what's a good dispensary to go to?" Lytt in Pacifica is the answer.
I have had many pleasant experiences here previously and have been a loyal and frequent customer almost two years, but today's experience has really drawn my patience regarding its business operations. I will start by saying that one of the security guards has always been extremely rude. I would say hi or good morning sir, and this gentleman would look at me rather aggressively and say nothing except grab my ID and stare at me like he was trying to intimidate me, but would then be extremely friendly and welcoming to female customers behind me in line. Therefore, I stopped saying hello to this particular gentleman when providing my ID and many of my store entrances were very tense and unwelcoming. All other security has been extremely pleasant and I have not seen this particular security guard recently thankfully. I was not letting this experience discourage me from giving business in the past. Previously I have had a rude driver, but all other driver encounters were very pleasant so I did not let one bad experience discourage me. I have also had a very unpleasant encounter over the phone where I was passed around to several employees who made it seem like I was having to jump through significant loopholes to cancel an order with RSO as I did not know RSO was for cancer patients. The employees made it a rather long phone call with several holds and persuasion attempts over what should have been a quick cancelation as the driver had not yet left. The other day I drove all the way in and no one called to notify me an item I ordered was out of stock. While I do not live far, it is still a task to go through the ATM then come into the store especially when one has plans that day. I have normally been called on my cell previously for an out of stock item before I show up and it has never been an issue. When I showed up, the store was not busy and the call could have easily been made. Employees were standing around chatting and the gentleman assisting me did not seem to care at all when I told him forget it after driving all the way in to be notified that they did not have my product in. There was no apology or acknowledgment of wasting my time, and there was sort of a "get screwed" vibe by the gentleman who was "assisting" me and there was an overall unprofessional experience with no regard for their mistake. This felt very dishonest, like they wanted to lure me there then try and get a different item off the shelf once I showed up. I felt irritated as a quick phone call or even a decent apology or acknowledgment could have gone a long way and potentially saved a lot of time and effort. Again, I am not far but if I would have driven in from more of a distance like say Burlingame or Half Moon Bay then this would have been even more discouraging. Today, I placed an order at 4:35 pm and got a call shortly after saying that they could not complete my order that is less than 10 minutes up the street and 1.6 miles on the GPS despite closing at 8pm. Despite having so many very positive experiences here previously and despite this being a close and convenient location, this has been my last straw regarding the business operations, specifically regarding time management and customer satisfaction. I will not be providing any more business here going forward, and will be using Flowerco, Bloom Room, Smoakland, or any of the other numerous dispensaries here going forward as I've never had these kind of issues at these shops. I am honestly very disappointed as a frequent customer at the overall unprofessionalism and unwelcoming atmosphere that has progressed lately.
Whenever I go in there, the girls are awesome. They help you they answer your questions. Product is amazing. I recommend it for anyone, Lexi Drea, Ashley, Jen, and all the other girls there are amazing. I love them.
Only been in a couple times but my personal dealings were always fantastic. Amanda was awesome. She was more than happy to chitchat about the local things to do since I was not from the area. I would definitely go back.
Best Dispensary you’ll find. Staff is always very knowledgeable and helpful. They take their time with each individual and are always sure to get you the exact product you’re after.The manager Amanda has helped me personally several times and is the coolest girl you’ll meet. Her knowledge about their different products really helps with the whole experience.Thanks Amanda for always being professional and friendly.Justin M.
Great experience. This was my first time there. The staff were very friendly and helpful. And Beautiful views. 😎👍 Best wishes for the future.
Gabby was amazing. Her customer service skills are outta this world! Thank you for all your help!!
Extremely helpful associates. Selection seems great although I only had one thing in mind and that was sleep. I have struggled with insomnia since a child but it became increasingly critical after a major head trauma. I have been on every medication you could think of from anti depressants, major pain and muscle relaxers and hella strong anti inflammatory meds. Long story I was recently introduced to CBN and a sleep aid gel tab that a knowledgeable associate recommended and I have had the best sleep and amazing relief from pain and inflammation. I wish I had been given this recommendation a decade and thousands of dollars sgo!Thank you for listening and making a LIFE CHANGING recommendation!
Best prices in town!!! very friendly, helpful staff. Always professional andVery knowledgeable about what products will help you with your pain. I could have never gotten through my knee surgery with this medicine.And with the ocean right down the street why would you go anywhere else???? I found Bloom to be very corporate, regimented not a Cool vibe at all
Great place very knowledgeable staff Jenn is great and will walk you thru if you have any questions. So many great items to choose from
Love this place... great selection of everything. Shout out to delivery driver Jaden.. Super knowledgeable, knows his stuff. Also great customer service. Always look forward to seeing him.
Amazing dispensary, better stocked and pricing than most SF dispensaries. And you can park lol. Employees that helped me were kind, and all the women that work there are so sweet and knowledgeable about products. I think the tender that helped me was named Andrea, and she was awesome.
Mmmmmmm .... 3 stars is generous.. live right down the street however the taxes (not their fault) and the cold shoulder feeling (their fault) once you get behind the fence gate make the drive to Frisco well worth it/not a problem; go straight to Stiiizy store myself ....
There’s more bad things to say about this place than good things. I been to the dispos in downtown SF that were a lot more welcoming and embracing than this place. Let’s start by saying their ATMs weren’t working. Tried to use my card, and their machine wasn’t working. Had to go to a whole other store to get the cash. After I came back for my order they “didn’t have it” then “its not ready” but when I came the first time the lady was counting my order in front of me. Don’t expect to feel welcomed at this place. No one tried to help me. All talking amongst themselves. I spent over $500 and couldn’t get some decent customer service. Crazy I have to write a review cus it was just THAT bad of an experience. Don’t let me forget, originally I ordered 3 separate 8ths of flower. I get the initially and they only package one of my 8ths and try to shrug it off. I felt like that was a little deceiving but that wasn’t the worst part apparently. Overall a shady and rude dispo since I’ve been here
Let me start off by saying I love you guys. The crew, the security helpfulness. Great looking store great looking people everything is wonderful I love it’s convenient. It’s not too far from where I live. You deliver down to where I live. It’s all good………B u t………. You do not have enough of a high-quality flower selection. I’ve come to you guys a few times I’ve had deliveries from you guys a few times. I noticed, though that most of the store is dedicated to everything but the flowers. Seems like a rather small selection of flowers. And that’s my smoke of choice. So any chance of you guys like getting a bigger variety of flowers? Thanks a lot . ☮️