Went in at 10:30 the guy and girl bud tender were super friendly and helpful.
Excellent customer service and care no matter what time of day I come in. Prices are the best around and I have never had to wait more than 5 minutes for a budtender. Would recommend again and again.
The nicest employees and best deals around. Can be busy during really good sales, but they are still efficient and you never feel rushed.
Terrific customer service here. The young lady at the front desk was very helpful and friendly as well as welcoming. Terrific deals and prices. Check it out!!
I haven’t been visiting dispensaries as often as I had been, but I am trying to do so more often now, because I want a safe way to manage my pain. Last time I went here, they were Keystone Canna Remedies. It looks the same and the process is the same, with double sets of doors separating the area you can browse and make purchases from the area you show your ID and wait if there’s a lot of other customers in the other area.This time I decided to ask more questions before choosing anything. I have very low tolerance now and need to build up more of a tolerance. It’s helpful to ask the bud tenders for suggestions or input on something I was considering. Otherwise I have found that I don’t use the products as much because they are be too potent or just don’t have the right effects. The bud tenders are so knowledgeable and they always help me to leave happier. I don’t waste my money if I ask them for help. It took me a while to realize this. So I was extremely happy with the girl who assisted me in making my decisions. I didn’t know what kind of vape I wanted and she suggested one, It worked out very well. Discovered that when I tried it the next day.I will be going more often. They have a great selection.I was given a very nice discount, which made the experience even better.
Been going here for years but now it’s a joke. Especially the security guard who closes the doors early on people before closing time had to basically argue my way in to get my medicine. Additionally, they refuse to let people in based on their own will without letting customers know their full online. Either way the business is very unprofessional.
Jenn was beyond helpful! As a first time patient, definitely the type of experience that would make me return. Great deals, wide variety of products. Pleasant atmosphere, informative budtenders 👌🏽
It is a very nice place, the peck of going here is you do not have to place any order before getting there, you can just walk in a talk to someone working there about what you are looking for.
Great & friendly service:) there were brochures inside where I ordered, but,I just wish they had those items in the waiting area instead. I would have liked to try some of the items, but, people don't know they are there until AFTER the fact :/
Was better before being sold from family to the corporation running it now. Still have some good crew but can see they aren't being interviewed and hired the way the family had done
The best discounts in the area, and pretty good sales. And there's a big Peep across the street
Great sales. Nice staff. Can get super busy tho
Awesome place great people who helped me a lot with learning on how to get what I need for my personal medical marijuana use
I love the convenience of a local weed store...always friendly,helpful staff and always a killer buzz!
best local spot in bethlehem. always different deals daily
Prices are great. Amazing selection and choices. Friendly staff. Points program is pretty amazing, too.
The only issue I had fell on deaf ears. Unclear discount policy - specifically for veterans. The reps at checkout seem confused as well. Last time I'll ever go - don't care for folks who humiliate disabled vets.
Prices gotta come down on the medication.. everywhere. Good sales and selection.
A great shop. Staff is friendly and very helpful. You can find a variety of products. You can schedule a free consultation with one of their staff where they will explain how program works and then you tell them what your needs are. Check them out they have something for everyone. Must have marijuana card to shop there.
This place is great!! The staff is friendly, they always have my online orders ready super quickly, and the variety is on point. 10/10 would recommend ????
Ever improving. Expanded selection of brands and has a consistent supply of high thc percentages.
Set off a massive anxiety attack in a customer who was loyal, now refuses to have anything to do with either branch. Poor customer service, pathetic awareness of patient's conditions and lack of empathy for any of patient's conditions. They view you only as customers. Not as people. It was a terrible and sickening display to treat me such a way. They will sell out a customer to save their own even when it is well established they lied and screwed an order only to blame customer and inventory, but not do anything about missing order. There's no concept to some of them that these medications are PARAMOUNT to one's health and sanity. Pride is more important to them then customer satisfaction.
Today was my first time here. The lady at the front who took my information was very polite and swift. I was back and choosing my strains within 5 minutes of handing in my new patient registration. The sales person was also very polite and picked out 2 strains for me based on my interests. I do this a lot. I like to try new strains. The prices were some of the best. Concentrates at low as 35-40g which is a very good price, almost level with what the street price would be (pre legalization of course). I will certainly be returning. I recommend these guys as well as Beyond Hello, but I did have a much quicker transaction experience here at Keystone.
Very calm atmosphere filled out paperwork and was invited to the sales floor to puck up my order..Ist time patients recieve 15% on the first transaction.I will definitely be back ????
Great Budtenders. Good selection of Products My go to for my cannabis
Among the more reasonably priced dispensaries, but service leaves something lacking. Initially went explaining I was new to this, with no idea of the types of medication. Was handed off to a youth who seemed more intent to hurry me out than answer my questions.Wrote an email about my poor experience, asking for help, no response. Went back this year asking for help, and was told they have counseling by appointment.Maybe respond to your emails before I drive an hour, or tell me that first time a visit. No further help or answered offered at that time.
Got my online order, ordered "bubba diagonal " and got a different item. Wen I asked about it I was given a huge attitude and told they dont replace ordered items when in fact they do it all the time! Felt totally disrespected. U shouldn't tell people lies then insult them!????
I cannot praise them enough. The person with whom I spoke was kind, empathetic and extremely helpful. She understood that I am autistic and knew how to explain things in an accessible way and put my mind at ease. They were fantastic!
Your ordering system has constant issues with ordering! Getting sick of it! Gonna shop at more organized and caring facility since you don't care I'm sure the competition can use a boost.
Helpful and knowledgeable staff. A good selection of products to purchase. I can't say enough... very satisfied!
Friendly, helpful, informative staff. Covid regulations followed. Well stocked with products I'm looking for. I like the offer of placing my order online and I go pick it up rather than use the option of deliver. Pleasant experience all the time.
Had my 1st visit today and it went very well. The staff was friendly and helpful. The whole process didn't take long either.
I have been a HAPPY Satisfied loyal customer since the 2nd day of their opening and I have not had one negative interaction with any staff member since day 1. The service given at my last visit was better than my previous.
The building is beautiful and the staff are very helpful and extremely kind. I just wish the hours were better and online orders were faster/ curbside were available.
Great knowledgeable bud tenders who aren't trying to push a specific product but take the time to discuss options. Online shopping and quick pick up a plus!!
Great dispensary, friendly staff, decent prices(in line with all other dispensers) nice waiting room. Sometimes the wait can be long depending on the time you go. Once they figure that out this will be the best dispensary in the area.
Flower left overs? What happened to this place, used to get higher thc flower, better selection of flower, not sure what is going on? Everything is medical why such high prices for flower?
Love this dispensary. BudTenders are knowledgeable and easy to talk to! They are also fun to have cannabis related conversations with. I stop by weekly. I would give this dispensary a 5 of 5 but due to the non existent point rewards system that is lacking unlike the some of the dispensaries around.Picked up some insa flower, first time they had it!!
This is the place. The service dedication and knowledge KCR provides to their patients is phenomenal. I only go here and so should you. Peace.
Went to this dispensary today for the first time, very nice inside however there was a bit of a wait outside. Watch out when ordering online though - I had a difference in the order I placed online versus the price I actually paid in store. I placed an order at 10am on their website for a few items that totaled $230, arrived at around 11:30am and the total was $236.For quicker service Ethos in Allentown is much better, however Keystone is in a more convenient location if you live in Easton/Bethlehem.
Everytime I go, the staff is friendly and knowledgable, the place is cozy inside, always playing something great on the TV in the waiting area. They have so many brands and gear. The online ordering is really convenient, and now they take cash and card. Love this dispensary.
Everyone I have come in contact with has been stellar! Speaking as a disabled vet, their curbside service has been a big help. And the 15% discount for veterans makes it easy to purchase the quality products they offer. Very pleased!
Incredible experience. These guys get to know *you* and your needs, and are more than willing to aid you in finding what you need. It's a very obviously clean and cared for operation, as well. Can't recommend enough, as long as you've got the card.
keystone was very good until they got calypso very bad company over priced low THC i tryed 20 different kinds from gleaf treppain good grassroots all taste same a little chemical taste i say the cheapest taste the best ilera cherry ???? disel only 80 quarter plus ilera gives you .5 over because of untrimed bud stay away from grape ???? something looks like homegrown its a shame in Connecticut despeery are much better only 70 quarter for most not 120 100 in Pennsylvania and way higher thc
Employees are awesome and incredibly helpful. the wait can be long on some days but that's not the fault of the facility these days. They also have a great selection of varied items depending on each person's preferences. The employees will take the time to know your tastes to make great recommendations. Highly recommend this establishment
Great selection of medication, and the staff is very friendly. I placed an order online, and received a text message from an actual human when there was a complication with my order. Very personable, great experience all around.