Props to this company for its location, shopping ambience, experience, and dedicated and personable staff. Nice to at least handle some of the packaging unlike most dispensaries. Kim C.L. was super helpful in recommending me a product to help with my insomnia, and its been very effective. I will be back and would highly recommend The Travel Agency Union Square to others.
Absolutely satisfied! Everything went smoothly — fast, clear, and without any issues. I especially want to highlight the customer service — truly top-notch: polite, attentive, and always ready to help. Highly recommend!
I recently had the pleasure of interacting with Gabrielle at The Travel Agency and her customer service was amazing and I couldn't be more impressed! From the moment I reached out, the team was incredibly friendly and attentive. She took the time to understand my concerns and went above and beyond to provide a solution.
I had a fantastic experience during my recent visit. The staff was welcoming, professional, and genuinely helpful. Gabrielle stood out by taking the time to explain all the options clearly, answering questions patiently, and making sure I felt confident in my choices. Her knowledge and approachable manner made the whole experience smooth and enjoyable.I truly appreciated the attention to detail and the friendly atmosphere, and I’ll definitely request Gabrielle again in the future. Highly recommend stopping by great service and knowledgeable staff make all the difference ! 10/10!
I had an exceptional customer service experience during my recent visit. Gabrielle was both friendly and extremely knowledgeable about the products and services offered. She demonstrated genuine expertise while remaining highly approachable throughout our interaction.Gabrielle took considerable time to thoroughly explain the different strains and products available, clearly outlining the distinctions between each option and how they align with individual preferences. Her patient and informative approach made the experience both educational and enjoyable.The quality of customer service I received was outstanding, and I was impressed by Gabrielle’s professionalism and expertise. Based on this positive experience, I will specifically request to work with Gabrielle during future visits to ensure I continue to receive this level of exceptional service.I highly recommend this establishment and particularly commend Gabrielle for her dedication to providing superior customer care.
No matter how you want to consume your cannabis, the Travel Agency has got you covered. They have flower, vapes, concentrates, edibles, drinks, tea, topicals, tinctures, pre-rolls, and even infused honey, sugar and extra virgin olive oil.My go-tos are the OFF HOURS Euphoric Watermelon Lemonade gummies (10:4, 10 pack of 10mg each at $30), the AYRLOOM Root Beer (2:1, 10 mg at $5), and AYRLOOM Black Cherry Seltzer (1:1, 5mg at $3.50).I used to get the TURN or AYRLOOM disposables ($50-60 for 1g) they are reliable and sturdy, sometimes they get clogged. I used my Travel Agency reward points to get a free 510 battery to move to cartridges. Now I exclusively use the JAUNTY 510 cartridges for vaping. They are 90% or higher THC and $45 for 1g.You can order at the kiosks inside the store. They have bud tenders who are very well-informed, polite, and excited to talk about their products. You can also order ahead online.Due to state regulations, you must have a valid ID, be 21+ and pay with cash or debit. No credit cards are accepted.The best things about the Travel Agency are their mission and the opportunities they make in the world. It is BIPOC-founded and this location directs “over half of the profits to The Doe Fund. The Doe Fund provides transitional and permanent housing, employment and support services to people who have experienced homelessness and incarceration.”They hire the formerly incarcerated and carry LGBTQIA+, BIPOC and women-owned brands. Two of their other locations are “owned by those who have experienced cannabis-related injustices”.Here, you can buy what you need to have a great time and help contribute to a better community for all of us. They even have a cannabis education area, in the back, where they store their awards and let you look, smell, and learn more about different strains and why you like what you like.
Best cannabis shop I’ve ever been to. Great selection, super knowledgeable and friendly staff, and the design is incredible. Every detail of the space feels intentional and elevated — like an art gallery meets dispensary. Everything I picked up was just as beautiful and well-crafted as the space itself. I’ve been a few times now and will definitely keep coming back. Highly recommend.
This place is on point in the usually hit or miss dispensary game. Great prices, good selection, clean and modern feel inside, and the nicest staff. Desiree was extremely helpful and friendly. Kudos.
Legit spot ! kinda pricey but worth it !!! You could also order online and pick it up . Only cash or debit ! If you really looking for good quality and variety is a must try place !!
Brilliant store, crisp & modern with super helpful staff. All ordering is done from one of many iPad kiosks & staff are floating to help with any questions. All around, great selection of products and an efficient system that moves people through quickly while also allowing customers to browse at their leisure.Would definitely recommend this Travel Agency for your next mental vacation!
Best spot in town! And they thankfully held on to my early expensive headset for the past 3 weeks. Super cool guys here. Corner service is top tier.
Place was clean and looked cool, a lot of products and the staff were nice. They got my online order ready in
The shop is a haven for 🍃 and accessory enthusiasts, offering a wide range of products to cater to every need. From premium to quality blends, this shop has something for everyone looking to indulge in a relaxing experience.Upon entering the shop, you are greeted with a cozy and inviting atmosphere that exudes a sense of comfort and warmth. The shelves are lined with an impressive selection of accessories, including pipes, lighters, and rolling papers, catering to both novice smokers and seasoned connoisseurs.The knowledgeable staff at the shop is friendly and eager to assist customers in finding the perfect products to suit their preferences. Whether you are looking for a specific brand or seeking advice on the best blends, the staff is well-equipped to provide guidance and recommendations.The shop also prides itself on its commitment to quality, ensuring that all products are sourced from reputable suppliers and maintained in optimal conditions. This dedication to excellence is reflected in the freshness and authenticity of the products available.Overall, the shop offers a delightful shopping experience for anyone interested in the world of xx. Whether you are a casual smoker or a dedicated aficionado, this shop is a must-visit destination for all your smoking needs.
The travel agency is a whole experience, with so many great options and excellent customer service. The staff are all kind and welcoming.Shout out to Mason, he was great!! He was able to guide us through every step with ease, and recommended some great products based off our preferences. Very happy to with his service and attention to detail.The quality of each product was amazing!The space flows great with the theme and is set up nicely. I love the way items are displayed too, it feels almost like a art exhibit. I'll definitely be coming back to pick up more sometimes soon.
For a licensed dispensary in New York City, you better believe you are going to be paying those New York City prices, but overall they do have good quality bud and pre-rolls. I went in on a Saturday afternoon and although there was a good amount of people inside I was in and out in about 10mins. The kiosk makes it easy for those who know what they like and want, very self-explanatory. My bud tender/cashier wasn’t very helpful but got the job done needless to say. Definitely going back soon hopefully 🤞🏽 they have a rewards system lol.