⭐️⭐️⭐️⭐️⭐️ 100/10I always have a GREAT experience when ordering deliveries from this dispensary. It’s usually the same gentleman, Dajon, and he is always so friendly and helpful. His patience and kindness really mean a lot — I truly appreciate it every time.
If you order delivery - beware - after using this dispensary for months and having no issues (I usually always had one of the same 2 delivery drivers and they were awesome) however, the very last time I placed an order here before moving, it was delivered by a gentleman I believe to be a manager? I ordered two separate bags of flower, But apparently they accidentally sent me a vape instead of the second smaller bag of flower. I didn’t even realize it because this was a gift I was leaving for the other residents who helped me move out. A few days later, I get a charge on my card for double the amount I was expecting… I called to inquire about this and a very nice woman working there told me that someone had gone in and adjusted my order and charged me for a vape that I did not order, that presumably was put there by accident, that no one called or emailed me to see if I would return, or that I was even aware I was delivered?? (Predatory much?) Come to find out the person responsible is a manager… The woman I talked to was committed to making things right and I don’t blame her at all!! But in the end, they didn’t even give me a full refund for the extra charge?? (It would’ve been $62 they cash app’d me $50….) Needless to say, I wouldn’t recommend ordering delivery, And if you come in store, Ask specifically NOT to talk to a manager. This was a huge bummer and reflects really poorly on all of the other employees there that are really lovely, helpful people!
I’ve been going to Verilife in Latham for over 6 years now. Last night, I broke my small glass pipe, and since Northern Lights is close enough to me, I could throw a rock at it…. I decided to use this as an opportunity to check out my local dispensary. I’ve been meaning to do so, since it opened.It’s a large place. They seem to be have a very large amount of offerings. But, I also found it confusing Inside. I’m accustomed to the very well organized style of verilife. Northern Lights is a lot more laid back, but with that …. I wasn’t sure where to go or who to talk to. Is there a line? Who’s first?A nice gentleman did answer my questions and pointed me to the glass pipes. I didn’t buy one. Here’s why: I pointed to one of the smaller ones. It’s the exact ones that I buy from verilife for about $7. Here, at Northern Lights, that same exact pipe was $15. That’s more than double. Out of convenience, I would have paid $10. But for $15, I’ll spend the $1 in gas.I’ll just go to my regular shop tomorrow morning. I can wait.Won’t be back. Which is sad because they are so close to me.
I came to this location, thinking that I would be greeted with hippies and a cool vibe. And I was greeted with hostility and what it looks like to me when I walked in as a black woman is some kind of clan vibe when they saw that I was a black person no one smiled or had the vibe that I was expecting.I walked over to the counter and I said hi I’m looking for a vape pen. First offered me the most expensive product and then I asked her if she had any other options. She then showed me the $44 one which I would of considered buying. I went on to tell her that I have a history of smoking weed and tinctures and things of that sort the girl with the Eminem glasses begins to yell from the top of her lungs a number I’m guessing to call for the $44 dollar vape. Not only was this unprofessional but it was disrespectful. Lady I rather buy weed that price not a vape. Weirdo
My favorite spot to get my 🍃, especially with delivery! But honestly, the staff is always really friendly and super helpful. They’re well diversified in what herb helps with what ails you A++
Great location, knowledgeable staff, and a very relaxed and welcoming environment. Been to a few places locally, this is hands down the best. Product options and available selection is top notch, and fantastic customer service. Highly recommend
Great shop. Almost never have to wait long, they have online ordering which is fast and simple. They've got a lounge area and puzzles and the staff is all super friendly. Good selection of lower priced flower compared to other local places. Def recommend.
I come here often and usually do a pick up order that’s ready right away. Dejon usually assists me and he is very personable and knows his stuff! It’s clean and overall a nice atmosphere if you’re stopping in or hanging around when there is entertainment! Thankyou so much.
The customer service you received at Northern lights dispensary is way above and beyond. Now eligible friendly employees. The prices are amazing. They have deals and specials and bargains you would not even believe. Just an amazing experience overall. I couldn't be more satisfied Just very very good
I absolutely LOVE Northern Lights. All of the staff are amazing. Knowledgeable, informative and enthusiastic about their job. I always feel welcome, which is so comforting.
Staff is super helpful and will educate you on whatever you have questions about, and have great recommendations. The inside is beautiful with great displays and a lot of space, no waiting around outside in long lines. Plenty of ability to browse and check out new products. 10/10 would highly recommend to anyone.
My boyfriend and I come here for our CBD needs. These guys are amazing: friendly and healpful. Decent prices. Online pickup is fast too!
The staff is super friendly, the shop is really clean, and they have a huge selection. 5 stars all day. Probably the best in the 518
I absolutely love the vibe! The staff is super friendly and helpful and they have an amazing selection of different products. It also made my day when a friendly doggy came out and I got to pet her. 😁
Beautiful store, HUGE parking lot compared to other dispensaries especially, friendly staff, and really competitive pricing. Just wish they would get a nice selection of one gram Rosin carts! Then I'd be here for everything. Overall probably one of the best (if not THE best) in the area.
Love this spot, easiest place to park compared to other dispensaries. Great variety of options and prices but their staff is fantastic. Extremely friendly and honest.
This is a SERIOUS message:they have a huge parking lot and there is a KFC next doorI’ve been to every dispensary is Albany county and this one is by far my favorite! Staff is amazing.. I want to live there.With Peace and Love,
Check your preorders for accuracy. I ordered 3 packs of 100mg gummies and when I got home realized they gave me 3 packs of 50mg. I called the store and they offered no remedy. They said they currently did not have any 100mg packs in the brand I ordered. I informed them that their website, from which I ordered, only offered 100mg packs not the 50mg they were selling (at the 100mg price). The store acknowledged that this was the case but did not offer any refund or replacement. So, I was over charged and the store representative did not seem to care.
Convenient - 2 min off the highway. Family owned and operated, and were able to help me decide on my purchase. Highly recommend!