They Couldn't care less about costumers. will report this to the dept of health. you should not be treating costomers like this.The worst. wrong hours on website I made an hour trip for nothing
Jeff is friendly, helpful and professional.The vapes are nice, well priced and convenient.Payment is simpleNice to have them in my backyard!
Very quiet and chill inside, lovely staff, good quality stuff, flower prices are now the cheapest in the hudson valley
Great location. Lovely, clean and attractive place to visit. Staff are very helpful and knowledgeable about the products. Convenient ways to pay for purchases and a point system for future purchases. The products are excellent quality and effective.
Discount for Medicare/Medicaid patients, nice store, attentive staff.
They have highly effective medical cannabis products and deliver to surrounding counties! Etain's CBD products are expensive but superior in terms of efficacy and consistency. Very nice people on staff. I am a delivery customer and they treat me like gold! No better medical line in NY State than Etain.
We just drove an hour to get here because Weedmaps & Google has this listed as recreational. It is not! It is Medical only. The front desk staff was await of the issue yet apparently nobody from their company has thought to update google or Weedmaps. As a business owner myself I’ve had to do this same thing and all it takes is a bit of time reaching out to google business and Weedmaps to update. We also tried calling the shop 3 times to confirm they were open and rec and all three time sat on the phone for 3-5 minutes each time without anyone ever answering. Save yourself the headache and find a shop that has correct and updated listing on google and Weedmaps
All I have to say is $170 for 1g vape cart. They have been taking advantage of the past medical only law. Now that legal rec. dispensaries are opening will Etain be forced to lower prices and increase quality? For example, start selling real flower. Not what NY considers the safer alternative. (Taking alkaloids out, sterilizing material and adding alkaloids back.) It's an insane process. It's not looking good for Etain unless they maintain zero competition for at least a 50 mile radius. It takes me 10 minutes to get to Etain and 1 hour to go to the next option in Massachusetts. I will continue to make the 2 hr round trip to Mass instead of a half hour and done at Etain. I find Calyx in GB Mass is by far the best I've been to.
Top notch selection, beautiful facility. Will assist in procuring and/or renewing your medical license. Great merch selection also!
I really like this place. The staff are always friendly, and I never wait long for my order. The only thing I will say is that the Etain brands are marked up too high. You can go to Curaleaf get the same product for $10-15 less. I would recommend purchasing the other brands Etain carries. I prefer the cartridges over the flower. I also highly recommend putting your order in online ASAP as they tend to sell out quickly.
They have highly effective medical cannabis products and deliver to surrounding counties! Nice people on staff. I am now a customer.
Some of the best product ive come across in the legal market. Just beautifully grown, cultivated and packaged. The flower is a treat. I have been at it for 40+ years...so I know...this is what all the growers want to be.
This is a medical dispensary with a well-educated and friendly staff, to begin with. Everyone there is a pleasure to interact with. They always go above and beyond. I have been a patient for four months as of this review, and it has been a great journey with Etain.You can usually find something "cannabis" to accommodate your personal needs.Their house brand flower and vaporizers are well-packaged. They are always generous in bud size. They also occasionally carry other brands of flower, as well. Etain prides itself on seasonal strains, so there is a rotating selection. Great choices of edibles and other items. CBD products available as well.Plenty of parking available. Relaxing and inviting atmosphere inside. The wait time to pick up an online order is next to nothing.Etain Kingston has been a blessing for me. As a medical patient, I am grateful to be able to have the benefit of getting quality cannabis products. And I am grateful to have a top-notch dispensary and staff to make every experience at Etain a true pleasure!
Super expensive. Garbage products. My suggestion, drive to Great Barrington and get something great for a third of the price. Don't worry about the drive, you will still save lots of money and better product.
Could not have been easier or more convenient, products are appealing and effective. Staff was super helpful and friendly.
Great products. Not a large selection and very pricey, but quality products and easy to get in and out!
I really like this place. I think their strains are top notch and their vapes are excellent.
Super expensive. Garbage products. My suggestion, drin to Great Barrington and get something great for a third of the price. Don't worry about the drive, you will still save lots of money and better product.
Ok so I’ve been smoking pot for over 40 years. I’m a dinosaur, the first person I dealt with a man was very helpful. The woman that finished helping me was so cool I had a great experience.
Very professional and well-run store. When we visited there were not too many other visitors. The products are thoughtful and well-packaged, and most importantly they work. The staff is helpful and knowledgeable.
An Absolutely amazing 1st experience today. The staff were very friendly,helpful and informative. I will definitely be using the dispensary regularly.
Facility is clean and organized. But the woman at the front desk where you order was unfriendly and impatient. She didn’t ask what I was looking for, explain any of the products and didn’t even go over how their new vapes work (it’s a totally different design) even when I bought one. When I asked a few questions, she acted as if she was inconvenienced by having to answer them. The person checking me out was more helpful. But, overall, it was unwelcoming and very expensive. I wouldn’t go back.
So helpful and friendly, it's clean and just a lovely place to go.... always little gifts, chock full of info and they care about what you think and want in the store
Awesome product and even better service. These people are top-notch professionals and extremely kind. They actually care about your experience! Best around.
Clean, Fresh and inviting. Casual Shopping with Friendly Service. Very Knowledgeable staff. Great Products. Fairly priced products.
Very good service. The products are great too!
I use it because it’s the closest one, but the weed is always a dark brown, which I hate. I don’t feel very high from the weed, I’m thankful it’s nearby though. I do wish they got better at drying their weed so it wasn’t so dried out and brown. I appreciate that it’s run by women. Lol well I’m jumping on here to add - their store was shut because of a storm - power outage couldn’t sell me weed- then I came the next day and my license had expired and they refused like the C**ts they are! Don’t waste your time I’m not what a terrible place!!!
“Buy Weed from Woman”Love it. Love them
Always a good experience. The staff are friendly, inviting...environment is very relaxing. I keep going back.
Very helpful staff providing good advice. As this was my first medical dispensary experience, that was super valuable. Really helped me sort through my needs and their products. Good experience and very accessible.
Everyone is very friendly and helpful, they make you feel at home. They answer every question without hesitation.
As a first time customer I am highly satisfied with my experience. They answered my questions and were very nice to speak with, 10/10
Very good quality product and consistent. Professional friendly staff, and orders filled quickly.
Had a great first experience at Etain! Very friendly and informative staff, casual, relaxed with a surprisingly nice dispensary interior. A good selection with some items that I have not seen anywhere else. So happy to have Etain as a new resource!
Very clean facility , knowledgeable and professional staff. Very convenient and great products in one easy stop!
The Etain office in Kingston is beautiful, quiet, and staff are so friendly and professional. They inquire regularly as to any questions I may have and are happy to educate me. I’ve been with them for about four years and have never been disappointed!!! Thank you everyone!Willow Kristen Harrington
Very kind Awesome Staff 😊Beautiful AtmosphereThank You.
Well decorated friendly place. One of the best quality medical cannabis. Not cheap but very worth the price.
Love the quality and service. Relaxing and professional office. Quite pricey so hopefully one day they will accept insurance since I use only for medical purposes.
friendly staff…. good selection! informative and i have never needed to wait more than a few minutes. very pleased
I use it because it’s the closest one, but the weed is always a dark brown, which I hate. I don’t feel very high from the weed, I’m thankful it’s nearby though. I do wish they got better at drying their weed so it wasn’t so dried out and brown. I appreciate that it’s run by women.
I’m using the spray variation of medical marijuana. It does seem to ease some of my back pain. I think next time I buy more, I will find out if Etain also sells a cream I can rub on my knees and hands.
Etain's staff and products have been excellent. I especially recommend their Tinctures and vape oil. They are pure and fabulous. Free delivery is very handy as well!
I am very happy with Etain! The staff makes me feel comfortable, they patiently answer my questions and they are knowledgeable about the products. I am receiving effective pain relief from the various items they sell. It is very convenient that they deliver too.
Superb customer service. Britney and Derrick are friendly, knowledgeable. The place is clean and has a lot of space in the waiting room. Great place, will definitely go back to this location!
I've always had a pleasant experience here at their kingston location. Very knowledgeableand friendly staff
Pleasant experience here….staff very helpful and educated. Great product consistency. They deliver too!
High quality meds from high quality ingredients! Nice people and a very chill and relaxing atmosphere. I highly recommend the forte honey cough drops (5mg thc). They have delivery, order online and pick up in store, or walk in. Real name initials AC for $10 off promo
I'm a new patient to Etain of Kingston. I was nervous and kinda shy when I first visited but the Pharmacist & Staff just put me at ease. They were kind, warm and inviting. Also, knowledgeable about their different products. Each time I arrive, someone opens the door for me. I love that it's totally handicap ♿ accessible! I've now visited every 2 weeks for the past 2 months. I like the fact that you save $3.00 by simply bringing your bag back, which I always forget 😊. If you sign up, you'll get discounts too! I just saved $35.00 two weeks ago! So, I definitely would recommend Etain!!!
Very pleasant experience every time I pick up my prescription. Medication is prescribed by my physician and I am pleased with the doses and friendly staff. Thank you Etain health for your service to our community.
Great experience. Very helpful and courteous staff. A+++!
Very thorough in their consultation and premium products. Follow up and concern located in a tranquil, professional facility.
Very kind staffBeautiful atomshphereThank You
Updated - so their prices are still extremely high. Yes they did reduce their prices a bit to try and compete with Curaleaf or Botanist.. however it’s still more expensive. 130.00 for a gram in Etain is 120 in curaleaf. But curaleaf has 0.5 for 60-75 where etain only has 80.00 cost. Again they have come along way since this original post but please all the owners of the cannabis industry need to reduce their prices or else the black market will continue to strive.Way to expensive 200 for a half gram that is not even filled half way. Purchased the full grams first for an even more redic price. All of the carts broke and had oil leaking from the top or bottom. I had to go back 10 times to get them replaced. So over priced and shotty carts.I just came back a year later to see how the prices are and they are charging 135.00 (before tax) for 500 MG cart which is the same as getting 500 MG from Curaleaf for 70.00 or less. In Cakifornia you can get a full gram 1,000 MG for an average of 45.00 to 55.00. These NY companies are bleeding us dry but not as bad as all the ETain locations. DROP your vapo prices in half and watch the buisness. If you cant then yall are screwed and will continue to lose buisness.
Save your money. Go out of state and get "recreational" , better prices , quality and selection.*updated* $130 for a 1ml cart.. that's just insane. Is this medicine? Or a luxury item?
I've been going here since they've opened, EVEN with the extremely high prices because of their staff. When it comes to the vapes DO NOT BUY FROM ETAIN. They are way overpriced, way too many inconsistencies with each vape, some empty fully some don't, each 2-3 second hit is different from one another. I could go on. I shouldn't have to wait every 3 to 4 purchases to get a decent vape. I have brought it to their attention multiple times before this post as well.
Save your money. Go out of state and get "recreational" , better prices , quality and selection
I love going there. Everyone is very nice. Product's are Great an so are prices. I won't go anywhere else.
I'm relatively new. Higher priced then other dispensaries. going to try Newburgh next. Recent vapes at etain were super dark colored, no caps and was harsh. Not too impressed
Very nice but the carts are never full and when I first starting going there. The carts had rubber caps then it changed packaging and ever since the carts almost have 1/4 out of them. It’s good product but expensive to get ripped off
Quiet, helpful, fast. Ordered online, submitted documents via email, when I went to pick up, staff was welcoming and helpful.
The people here are very nice, but the products are too expensive. Also, every time I ask about ground flower I am told it will arrive in two weeks to a month. I check back in a month and get the same run around. I had a bad reaction to the oral spray. And the vape cartridges have a burnt taste right away even when following directions. Major improvements are needed such as product representation and quality.
I have driven by this place so many times and due to the high prices I just always ended up choosing another dispensary. I even considered the extra time and gas and still it’s far more cost efficient. I finally decided to go in because I really do like their mission and I wanted to support it. Their selection is limited, but hopefully that will change with time.Their prices on the other hand I feel are just unjustifiable. I understand all the factors that play into overhead and the likes, but 50$ for a .25mg cartridge is a bit steep.Don’t get me wrong, the oil seems to be quite lovely. This somewhat dark oil that I am assuming is a full-spectrum is in a really nice tank (very nice components; adjustable airflow, solid steel mouth piece, and a pretty hefty copper contact pin). But it has these little, pin-sized holes that do not adequately supply the coil with the necessary material, in the necessary time in order to prevent it from overheating and scorching the coil assembly; especially considering how incredibly viscous this oil actually is.I tasted it at first and it was great, and then even with only short 1-3 second inhalation’s on blue (middle heat) within my 4-5th time using it, it began to burn my throat and it’s very obvious when a coil is scorching, especially if there is a wick.So 8hours into having this $50 ultra mini tank I was forced to continuously do the lighter trick, or hold it in front of a hot air vent to only get a sub-par dose at best.Now on the second day it bears no resemblance to the original flavor and doses are extremely light and somehow even so still burns my throat.The girl at the front counter was lovely.Though she did inform me of a discount that I would get as a new member on this first purchase, which now thinking back on- they did not actually give to me ????????♂️Oh and a previous reply to a comment of theirs mentioned them being on par or better priced than other dispensaries as far as per milligram content goes. Please, if I am incorrect then do fact check me on this Etain, as I certainly don’t wish to spread lies. But The packaging on my vape actually states that there is 252MG of THC and
Friendly staff,fairly quick service,nice ambiance. My only complaint is the entrance to get in lol been here 2 times and missed entrance both times.
Very helpful, organized and keeping things safe...but very expensive..
Always out of extra large vapes, not a good thing. Just today again after last month being out , I looked again today and there’s no more xl vape.. bad news. Hate buying them tiny large vape feels like there gone immediately smh dissapooning..
My wife stopped here with a NYS medical card, everything was legit,they found her in the system. Had NYS ID ,medical card and the printed temporary medical card. Still wouldn't sell to her....even though she has bought from a few other places in NY. Insisted on her needing a paper prescription...so now we wasted 2 hours of time ,my wife's in pain and to top it all off one of the employees was rude and couldn't articulate to my wife why or what else she needed to complete the transaction.....
Always out of extra large vapes, not a good thing.
Reliable medications. Always friendly staff at this location.
Although a bit pricey, buying in bulk evens out the cost with the rest of the Hudson Valley and with it you get superior product from a very well run dispensary.
High prices and low thc content keep me away from this producer.
Clean and comfortable waiting room. Solid offerings given the regulatory restrictions on products. Fairly close to I-87, Exit 19. Friendly staff. Gave consideration to COVID-19 risks with the number of people allowed in the waiting room at a time.
Terrible customer contact via web and order system. Out of product(s)for months. No answers. Kingston store loses power monthly. Not great. Needs improvement.
The staff is nasty, very bad and negative experience, the front desk heavy woman very nasty . She needs course for customers services.
STOP with the prices charged here, their products are no better than any other dispensary using the all women owned angle doesn't excuse the 200-300% markup, there is no science to THC/CBD use making it seem more complicated than what it is on that initial visit doesn't change those facts
Everyone so far has been very helpful and listens to wgat I need
The shop is very clean, the staff is very knowledgeable and kind, it is in a great and easy to access location, I cannot, however, justify paying up to 200% markups on products I can get if I drive down to newburgh for considerably less $. The only way they stay afloat is if they figure out some way to drive down costs
beautiful, clean space. great staff. great product.
5 star rating on staff interaction only!!! I had very high expectations of the vape cartridges from Etain due to the cost. I figured for over 3x the price of other cartridges with the same milligram content the quality should be much higher then anything I've had before. Unfortunately I was mistaken. The oil is very runny which indicates to me that it may not be excipient free. There is nothing appealing about the taste and to me the terpene profile is as important to me as the quality of oil. The potency is average. I had such a pleasant experience with the staff in the store and I did get a vape pen battery for free with my purchase which was a nice positive. I really hate to leave a negative review and I understand the medical program is very restricted in NY at the time which is probably part of the problem with pricing. Unfortunately I had to be the Guinea pig in this early stage of development and I feel I took a loss on this transaction. Thankfully there was a sale going on at the time, but then again the sale encouraged me to purchase 2 cartridges that I am unfortunately not satisfied with... double down for me. Overall very nice people dedicated to helping there patients. I just wish there were more options, and more details on the type of oil inside the cartridges. I hope this doesn't hurt Etain in any way, but helps to push for a better cannabis program in NY!
This madical marijuana office is run by women. Excellent, friendly service. Hoping for less expensive items in the future (like California has) so I'm able to purchase what I need monthly. Instead, i can only afford one capsule daily. The waiting room is comfortable, everyone is very nice.
Awesome Experience! I was rather daunted about the entire medical marijuana certification process. I found a very genuine nurse practitioner who certified me. That was only part of the process. I went to the Kingston Etain dispensary and I was very pleasantly surprised. The staff here are ALL very knowledgeable and compassionate and make the potentially difficult choices very simple. From start to finish Etain has exceeded my expectations. I highly recommend them to anyone looking for a dispensary. They also offer discounts and buyer appreciation rewards. They definitely put their patients comfort first and offer a large enough variety so there is something for everyone. Make an appointment to speak with a licensed pharmacist or use the quick and easy online refill option for very quick response and ease of resupplying your products. You won't be sorry!