The best customer service hands down! She was knowledgeable on product. No judgment here.
Absolutely LOVE this place! 5 star experience through and through. Great selection, reasonable prices and the best staff in town. Super friendly, knowledgeable, and easy going/fun vibe
We love this place always super SUPER NICE LOTS OF SMILES. We got every week. We used to get out company samples there at one time. And always came back. Great prices great selection!Christopher and Carie Hammer thanks for all you do and great smiles we see every week. Your Awesome
I've went here for a while now and forgot until now to give you a review, sorry! 😅 This place is not good at all, it's AMAZING!! Everyone is always so pleasent and eager to help. Never have thay made me feel like I am taking up their time, or wasting it. I'm pretty dedicated to people who treat me well.. Thank you for always making me feel special when I come in. You freakin' rock! ❤️🩹✌️
What I sent them, I think you guys should really remove the pre order option. At this point it's happened multiple times, the last one was on Friday. I preorder a 1g cart that was on sale for $28. I drove an hour to get it. I put the order in at 12:30 am to make sure there was enough product. Show up and it's been sold and you will not honor the same price as the cart that was supposed already packed for me. The other times it's been concentrate. I have a message from you all telling me to come back, you miss me. I was just there on Thursday and felt screwed and wasted my gas money. I've been a costumer for a long time but at this point...why? I like to know what's there before getting there and have it ready for me. So no wasted time. Key cannabis has never done this to me. Not once. Your online ordering system is set up almost identical. I'll be sticking with them bc of wasted time and disappointment. Not just that, I received a message saying my order WAS ready!!!! Seriously??? Tell me it's ready and waiting just to show up and it's not. I've talked to multiple people and they all have similar experiences. Please remove the pre order option or fix it
They are always helpful polite and pleasant with every interaction. Their continued excellent service makes it a great little shop. My wife and I make a weekly stop after grocery shopping.Love the new addition Helpful as always. Great friendly atmosphere
No thank you and the wonderful lady that assisted me on my last visit! Great help knowledgeable and could help me find what I wanted. I forgot to use my compiling rewards program but she assured me that I can use them.All the help at the Kirksville location were and have been great even to the new customers I have brought with me. I'm sure you can watch it all but I wanted to say thank you!🙏
The staff was super friendly and helpful! Wish I lived closer to visit more often but differently will be paying return visits.Thanks for all the patience you showed us today.
The people that work here are super friendly, welcoming, and informative. They make buying way easier. Always my top choice.
Very helpful and friendly Staff... I'll definitely stop in the next time I'm in the area.
Prices are never right compared to their website.You can pre order, but it doesn't do you any good when they are out of stock on your pre orderAlso rewards seem to disappear when they change over rewards programs, which has seem to be a frequent occurrence.
Tristian is an amazing budtender and helpful guy. If you ever make it out to MHW, definitely ask for Tristian, if you don’t know what exactly you’re looking for he will work and talk through it with you. Solid guy and solid place!
Though the prices are expensive and they need a better manager, Tristan gets 5 stars as far as bud tenders go. He’s absolutely amazing and one of the best I’ve seen. People will wait for him to be their bud tender even if other people are open and available.
Tristian is the guy to see!! He’s always helped me at this location, and I always leave in a better mood than I come in. It’s not often you go somewhere to do business and leave feeling like you made a friend. I’ve been to almost every dispensary in town, and his customer service skills made me start shopping at MHW in Kirksville exclusively. Thanks again!! Just left with great service as always! Keep it up man!
What a great experience! The personnel were all very friendly and greatly appreciated our business. I gave them a GREAT BIG THANK YOU for taking care of A-G employees, and they gave it right back saying we were taking good care of them too. They did my order, and then it had to be double checked and verified...as it should...GOOD JOB!
Loved it stopped in while I was staying for the weekend for a little partake. The staff really knows what they're product is and how it's going to help
Website states there is a drive-thru. Placed web order.. was texted that it would be ready for pickup at selected time. Arrived to find no drive thru option. Was told they are not staffed with enough people to have drive thru open.Order wasn’t ready … they couldn’t even find where it was ordered. So many people there that employee forgot to ask about “rewards”. Was just happy to leave. 😞
When this place opened up it was the best in town. For the longest time it was the only place I went. The staff was always fun and welcoming. Over the last year, the atmosphere has changed significantly. I do not feel welcome when I walk in the store. With the exception of two budtenders, the rest have been rude, and act like customers are more of an inconvenience. The last time I went, two employees were standing outside the door, and glared at me the entire time I was pulling in and getting out of my car. As I approached the door, they did not acknowledge my presence at all.
I use to LOVE Missouri Health and Wellness Dispensary. They use to have great deals, and were so kind! However ever since Recreational was legalized this dispensary has went down hill. The prices have went up (which I am aware some of this is due to the vendors, but there are other dispensaries with same products with better prices) The atmosphere has changed. I am not sure if they had a change in management but I stopped going because I feel rushed and unwelcome anytime I go. The drive thru is never open when you need it to be, and they don't honor medical patients in anyway. CODES is where I would go if you want a really great experience from the staff and they always have great deals and an awesome reward system.