Hannah was awesome and so was everyone else who was working. They definitely got us to buy more when they told us about all the discounts. Great place. We’ll be back!
Andrea is so awesome. She is always so helpful and she knows my husband and I by name. Thank you to such awesome customer service.
Amanda and the other staff members are knowledgeable and helpful. I had a question about a recent possible change in Missouri law about products that may be taken off the market, I was happy when informed that was not going to happen. Ted.....satisfied customer!
Super sweet and gave great customer service. I felt very welcomed by her and she helped me pick some great stuff.
Update: I changed my one start to five stars because I spoke to Kelly finally after seeing she responded to my review and I decided to go back yesterday, and the service was AMAZING!!! She made up for the bad experience last time and I will DEFINITELY be going back!!! I'm so glad I'm the type to do second chances and I recommend this place for sure!! Thank you Kelly AND your team for being AWESOME!!!Past experience: Ordered on the website was given my total, got there and it was five dollars more and when I questioned it the guy was rude as hell and says their taxes are higher than the others and the website just gives an estimated total. I knew the previous owners and the tax wasn't that high and didn't receive anything less than five star service. Never again will I be going back and high profile was WAY better than them. I wish the original owners never sold this place.
Kira was great! I just got a couple individual edibles to try but she let me know about the brownie mix that I will be back to get to make for a adult barbecue swim party I'm going to be having soon. Thanks Kira
They were awesome specially the guy when you walk in the door checks my ID and med card and it informs him that it's your birthday with a little birthday tune. Nice place people make you feel welcome great people great place too.
Great and friendly staff. Helped out with a promotion they had going and made sure I left with it honored. Offered great recommendations. Will be back
Started coming here with intentions of using this as MY dispensary, but after this last visit, I think I'm done. I came in with a $10 off coupon that had been given to me my previous visit, gave it to the cashier and was told "It was expired and it couldn't be used" and then she ripped it up... It didn't have an expiration date on it...Is $10 off really worth your customers business? Like, instead of me having a good experience, getting my $10 off and coming back, I want nothing to do with your dispensary anymore. False advertisement.
Never tried this place before,but gave em a shot and was pleased! Prices were good and the sales clerk Amanda was funny! As long as their prices are right Ill keep coming back.
Andrea super sweet, knowledgeable and honest! It’s my birthday today and I’m not having a good one. But when I went to Elevate to get my things the entire staff there was so welcoming and warm that I instantly felt better. A little kindness can go a long way. I am also grateful to have learned something new!
It was my first time at this establishment. From the check in, until I left was seamless.Everyone was very polite, attentive and they happily took the time to answer all of my questions. A shout out to all the staff who were there today. Thank you!!
How sweet from the entrance to the counter. Thank you for taking so much time for me. I usually order ahead of time and I appreciate you indulging my questions. So far so good for my purchases. TY! ❤️
Kelly gave me the wrong change. But it was a simple mistake and not on purpose. She was very nice.Edit: They called me after seeing the review to fix the mistake, awesome!Edit 2: I went back to get my change, and they also included a 10 dollar off coupon. Super cool of them, great place!
I was a regular at High Profile until I found Elevate. Elevate has better pricing, better sales, and better customer service. I have never once had a wait or bad experience. Andrea is a pleasure to interact with and has always been wonderful to work with. All love, all love 🫶✌️