Deon helped me out and was very kind and well informed, helped me make a quick and easy decision into what I would like! Amazing place and great environment. 🙂
I do so many reviews Google hates me at this point and I have to delete some to make more.Being that I live across the street from this place I pretty much live over there once a week and they always take care of me. Whenever I do pre-rolls I always ask for a surprise. deon always gets me the best one or recommends me a really good one.
Cindora is wonderful, she has amazing knowledge and customer service. She made me feel very welcome and happy the first time visiting Lume this week. Of all the dispensaries in the area I will be visiting Lume just because of Cindora and her excellence!
Yesterday I choose to give them a shot. I like to shop at different dispensarys in town. It was an underwhelming experience and it was nothing but pushing me to buy something I wasn't looking for. I get up to the register and I get a google review pitch, even when I just spent 5 minutes being ignored about what I'm looking for. Flower prices are way to crazy for the quality i just smoked. They weren't wearing a name tag. I don't remember what name they told me. Then on my way out I heard two other employees talking about benefits of unionizing at the front desk. Yikes. I'll continue to shop around.
I love the staff at this location! Deon & Cindora always go above and beyond making sure anything it right in my order so big shoutout to them. Great customer service and prices are more than reasonable.
I want to give a shout out to Keenan, Reed and Jill at Portage Lume. Everyone is professional, knowledgeable and friendly. The store is aesthetically modern, so clean and has such a welcoming feel because of the kind staff. I will be back!
I love the staff at this location! Dolores, Cindora and Justine always go above and beyond for me and never let me leave worried that I won’t be happy with the products I buy. Everything they have suggested has been exactly what I was looking for and there friendly conversations when I come in always brighten my mood. I highly recommend going in and checking it out !
Perfect place to shop for cannabis in Kalamazoo. Justine has helped me a couple of times and she’s amazing and polite. She knows about cannabis and always recommends me new things to try. Perfect place and amazing workers! Always with a smile
Been coming here monthly for quite some time now, and every experience I have had was wonderful. I place my orders online and they shoot out a ready for pickup text almost immediately, which is awesome, because let's face it- who DOESN'T like speedy responses? The staff I've had the pleasure of dealing with are always friendly and helpful. I wish I could remember all of their names to give praises to them all. I only know the name of the very nice gentleman who has assisted me the last few months- so for that, thanks Keenan. 😊 He makes coming in and picking up my order so much easier, always has a smile on his face and is super speedy. The staff's effort in providing a comfortable and safe environment is top notch and I look forward to many future visits. Keep up the good work y'all! 🤘🏻
I made my first trip to Lume and wow what an experience! Cindora was such a knowledgeable gal, she ask some questions about me and my preferences, explained why she was recommending the items she did, I am a happy customer! Thanks lady, you were great!
Lume is my go to place and the Portage location holds a special place. With a wide variety and great deals each week, I never have to issue finding the right thing. Budtender Cindora has helped me multiple times; she’s always wonderful. Kenny was good help today as well!
I go many times a week and never had a bad experience. Awesome place and wonderful people. Deon is great. helped me out a lot. He's friendly, quick and helpful.
Almost every Sunday I take a stroll over here. I live here at this point 💀 they always got me. Deon usually helps me out round the time I go, helpful and nice. Always nice to be on the other side of customer service since I've been in it so long. Keep up the good work my dudes n dudettes 🧹💫👽🧙♀️
I can comfortably say, this is hands down by far the best cannabis shop/location around. They have THE BEST staff, products, SERVICE, and pricing. It doesn’t even compare. They don’t treat you like a number, and care to tailor to your needs. If you ever get help from Cindora, Keenan, Kenny you’re lucky, and anyone else you’re still in great hands. Never had a bad experience in any of my years coming to Lume. 10 stars.
Lume has always been my go to dispo, the staff are friendly and welcoming. I love the way they display their product and are always giving great suggestions to their favorite products with also letting you know what’s in. Shout out to Keenan for being so patient as I shuffle through all there amazing options. You guys do great, thanks!
Love coming to Lume, the staff is awesome and are always able to answer any questions I have. The prices are great and they have good products. Blanking on the name of the girl that checked me out last name but shout out to her. I had placed a pick up order and while she was getting that around I was eyeballing the drinks. Asked her how they were and she gave me some insight. Ended up buying three and they were gone before the night was over. She has long blonde hair, her nails are done, and she's very nice. If I can find my receipt or her name I'll update the review but she said her manager will see this so give her that incentive she deserves it. Lume is definitely one of my favorite stores to shop at because it's also really clean and welcoming.