I came into the storefront on 3/24 looking for some decent live rosin pointed me towards some on a deal couldn’t smell it or see it told it it was great…….. this was the most disgusting darkest rosin I’ve ever seen taste so sour very dissatisfied with my purchase they got me now to find another store these people will sell you whatever they can and tell you it’s great it was 7/99 I don’t even wanna give this nasty stuff away into the trash it goes
Very friendly and helpful front desk associates always telling us about the deals of the day and sharing the best laughs. Good deals and prices my favorite place to shop. Highly recommend
Absolutely love the new High Minded brand! Great quality flower and lasts! No couch potato feel, great steady burn, nice body and head high. Great taste, smell and feel! Jen is absolutely amazing at front desk and will help you out with any questions! She’s always giving the best advice on what to try!
Great experience as always! Love the smiles & great attitudes they always have! Everyone is always so nice/polite there! I had Lexus tonight she was great with the stinky weed as I'm still learning! Y'all definitely should stop by & see them all they have great weed!! Thanks y'all for all you do!!
It was my first time using this dispensary since I had just moved down here. The workers are very friendly and helpful with any questions I had. And very patient with me. I suggest using cloud, they have great deals as well!! Thank you for Jenny? I believe her name was she’s an excellent employee!!
Amazing people always friendly and have great service Jen helped out amazingly
Angel was a very big help and got me some awesome products come check them out for some awesome service and products to match!!
Excellent customer service by Adam their receptionist, I hope that they see him as the asset that he truly is! Highly recommend cloud to everyone!!! Thank you for all that you all you do there. Merry Christmas and Happy New Year 🎊
I totally enjoy every visit to this dispensary! The staff are always welcoming and knowledgeable. The prices are very competitive and the product is great! Today's visit, Rozzi helped me and he didn't disappoint! He held up the great experience that Cloud Cannabis is known for! Thank you guys!
Super great place. Thank you Brendan for the kind service. Will definitely be coming back!
Such a great selection and such reasonable prices. The checkout was so so convenient easy and my order was quickly ready. Definitely recommend!! Thank you Drew for your help!
Everytime I got they are always nice and so awesome with their Customers and give awesome deals everyone their especially the couple girls is awesome that I deal with and two guys their all are awesome but these people are the best one name I do remember is Xavier he is awesome as well as the whole staff
I really enjoy coming to this location again! The entire staff is great to work with. They have a new manager and he is always running around. You can tell he cares about our experience! Thank you Cloud for bringing it back!
was super friendly, helped me through the curbside pickup🙂
Been going here for a while now. Staff is always knowledgeable and courteous. It’s always a welcoming place. When my man Zach is behind the counter, it’s nothing but smiles!
Super cool place. Friendly staff & will help ya out with your needs. Not to forget Zach the best receptionist a person could ask for !
Its incredibley chaotic inside and doesn't provide a pleasant shopping experience at all. The past two times I've ordered curbside nobody ever came out and I had to go inside to get my order,i'm going elsewhere from now on.
The cool dude with the groovy sunglasses was welcoming as I walked in. Easy check in and registration as a new customer.In the back was just as the front. Very welcoming. You get to see and smell from the same jar your weighed product will come from. No chance for behind the curtain parlor tricks. Fair prices and a decent selection will definitely have me going back!
Easy entry, zach was very friendly.Love the prices and variety.I do wish the girl assisting me would have had more recommendations for me.
Cloud isn't bad, it's jus not right in town for me. For a little drive to the North, Cloud has a friendly staff and great products for a decent price considering some of the quality a bit above the rest.
Anthony is the dude to see here. Seriously I haven’t met one person here I didn’t like and that was extremely knowledgeable and respectful. I don’t go anywhere else anymore. This place is dope. Highly recommended
I WENT TO THE ONE ON 28ST AND EASTERN Anthony was great. It was our first time there. He hook us up with some discounts and a free pre rolled the Flowers where great we try that DIAMOND IT WAS AWESOME GREAT EXPERIENCE GO AND ASK FOR ANTHONY. TELL HIM I SEND YOU 💜
Wonderful experience at the Grand Rapids location. Very polite knowledgeable and good prices. I would definitely come back. Anthony Shukis (excuse my spelling) was my weed tender. Great job
Super friendly!🥳🥳 Tyler got me set up quick seeing as it was my first time. Lupe was great and friendly. They definitely made me feel welcome. Thank you so much for the hospitality Cloud!
Angel was the most helpful bud tender I've met to date. Compassionate and understanding she walked me through my whole process as a first time buyer here. 10/10 would recommended everytime!!!
It pains me to write this review because I loved this place. So many great memories, but what it is now is disturbingly different. None of the old team is there and the new ones are short and rude. I miss the team that made me feel welcome walking through those doors. Whatever happened to this location, lost me, my family, and my friends as customers for life.
I have been a long time customer and have been through many of Cloud's changes from curbside to instore to slot wall. The change is magnificent. The service is fast and the staff are great to interact with. It is much more personable.
Prices are almost scary how low they are.. I went nuts when I saw all the different varieties they had for CBD and THC; patches, peanut butter, water mix, pixie sticks; you name it.. and again, the prices almost seem criminal, they are so low. I HIGHLY recommend even going out of your way to shop here.. and I go 3 hours out of my way to, and still ok with that
I've been a customer here since close to the beginning, and while I will occasionally shop other places if Cloud is out of whatever I'm looking for, this is always the first place I try. Really, I've had great experiences at all of the Muskegon dispensaries I've tried so I have nothing bad to say about any of them. But Cloud keeps me coming back. Bigger selection of what I'm looking for than most, and the service has always been amazingly friendly and efficient - never a bad experience. And today with Dani helping me it was on an even higher level (pun intended?) than its usual level of excellence. She's definitely an asset and I hope they pay and treat her well enough so she'll stick around.
I love Cloud, and not just because they’re right around the corner. Service has been unfailingly awesome - including accommodating my mobility issues on a day they were too short-staffed to run curbside. Their prices and specials are fantastic, the selection is broad and diverse, and the staff is uniformly friendly and helpful. Highly recommend!!
Adam was friendly and helpful, Lupe was knowledgeable and gave me great information on the products available. Upon checkout management made sure I had everything I needed and informed me of the delivery service. Exceptional shopping experience will definitely visit again.
These folks know what customer service is. The moment I walked in, everyone, from the security guard who greeted me, the guys and gals behind the counter, were super nice and welcoming. The prices are great as well. I was driving up to Silver Lake from Chicago, put my online order in at a rest stop on the way, and picked it up about an hour later. The store is only about a 15 minute detour off of 31. In and out, no muss no fuss. My friends were so impressed, they’re stopping there the next time they go up to Michigan. 10/10, will shop there again.
I've been coming to this wonderful establishment for the past 3 years. From rewards programs to the best of deals, this place is top notch. Even the employees present the best of experiences when searching for the next period of elevation. Shout-out to Jasmine for being one of the best at that.
Cloud is always one of my favorite places to go. It's quick and easy, and they always have good specials. In carts, they are almost always unmatched in deals for them, if not they are very comparable with the area. They have gotten more efficient as they keep going, and are one of 2 in the area I frequent that doesn't have major concerns from fellow customers. Clara did an awesome job, they always let me in on the good deals they have going, and they are never upset at a change in pickup methods, or the order itself, they are flexible people. I appreciate having a fine establishment in the area. 9/10 when price is a major factor from budgeting, I will still come here first for the deals they have and getting me out the door ASAP. The delivery is awesome too, but I personally prefer to go in because the establishment is a pretty welcome place.
Cloud Cannabis was a great experience! Very quick and friendly service. Had an awesome deal on carts as well. The store is also very beautiful as well. Definitely will be back whenever we come back to the area!
Front desk is helpful, sweet and informative. Loving this place so far. Amazing deals and prices! Tyler and Kas are super amazing. Never had such friendly and great service 💜💙💚 will come back a thousand times!!!
These folks are so cool. Always good advice regarding strains and such. I used to travel to bigger cities for better prices. Now at cloud cannabis I get the sameDeals Without the driving.
Love these guys!!! great products super helpful and great selection. Love the environment. Best dispensary I've been to in a long time. Clara was super helpful and always welcoming when you come in or call
I drive extra distance just to come here. The staff is super friendly and knowledgeable! The dispensary itself has a great design and displays. Would recommend 100%! (props to Lupe in the drive through as well! Always so cheerful!)
Got half oz of some nice wedding cake for 40 considered "shake" but just small buds highly suggest checking them out thank you for the easy shopping experience @Scott
High-end Growers selection with lowest prices in North Muskegon. The guy kept calling me Bud over and over and I was distracted laughing inside. Super packed for 4/20 holiday worthy deals
Cloud has always treated me well. Good variety of products and good prices.Alan made sure I got all the goodies today ???? and got every deal available.Highly recommend cloud!
Jazmine and Alan provided some of the most wonderful customer service I have ever experienced! Hands down! Greeted with a friendly smile, and able to answer any questions I had. Awesome variety of products to choose from, overall great place to get some dabs.
Best dispensary I've been too so far and I've been too a lot. Got lots of different options. And friendly chill staff. Recommended 10/10. Good prices and good deals. Ask for Clara when you go
Great place! Nobody knows great like I know great! The best! Terrific people, the absolute greatest! I HUGELY recommend; and I mean HUGELY recommend. Two thumbs up
This place was very nice! Kelli really made my first experience easy and fun! She has a great personality. Great product with a wide selection to choose from and great deals! Highly recommended.
Love this place. Hands down best staff ever. So nice. So friendly. Very knowledgeable. I have never had a bad experience here. I ???? recommend coming here!!!!! Have to shout out lupe! You’re craze amaze!
This is my favorite place to shop for cannabis in Ann Arbor! Jacob was incredibly helpful and was very knowledgeable about the new products in the store. Every time I come in, the service is fast and friendly- and they have *the* best promotions and rewards!! Can’t recommend Cloud highly enough
This place has more then what I was expecting. The staff here are awesome and very knowledgeable on the products in which they sell. My bud tender Evan was very helpful to me and kind. Please do stop by they have many deals that all can enjoy.
Absolutely wonderful dispensary, they always have great deals going on, have an awesome reward point system, and are absolutely spotless! I’ve been going for over a year now and have never had an issue. Customer service is always exceptional. And prices aren’t that bad especially in comparison to other local dispensary’s. Highly recommend
Best dispensary in Michigan. Friendly staff that is always willing to help with any questions, and they always have a great selection on products for very reasonable prices. A+ and two thumbs up.
Absolutely love coming in and seeing everyone's smiling faces and the product is substantially better than the street guys and other shops in town. Best prices, best deals, best staff. 10/10 you're missing out if you haven't been by here.
Best dispensary in Michigan. Friendly staff that is always willing to help with any questions, and they always have a great selection on products for very reasonable prices. A+ and two thumbs up.
I visit cloud in Muskegon about three times per month and I have never had any issues or discrepancies. I order online then stop by curbside to pick up! Super quick and easy. Bud tenders are very polite and make you feel comfy! Great place to shop!
Location, staff, product selection and more. Cloud Cannabis in Muskegon has it all! Everyone working at Cloud Cannabis was very friendly and knowledgeable. Even if you’re someone like me who knows what they want, the staff experience can make or break it, as we know. I didn’t run into any issues at all. On top of a great staff, the selection was also great. Pricing remained competitive on the lower tiers, and they offered some premium products for a bit more. A nice, well-rounded experience was what I found, and I’m very happy with my purchase. Don’t hesitate to stop in!
By far my favorite dispensary. Yes, it can be slow, but for the price, staff, and constant deals it’s worth the wait. My best friend and I don’t go anywhere else. Have never had a bad experience.
First and foremost, the staff here are SO friendly and knowledgeable. As a seasoned smoker, I appreciate anyone who knows their business. Plus, the storefront is clean, appealing, and the displays arranged by need really appeal to all customers and their needs. I cannot say a bad thing about Cloud Cannabis!
One of the best places!! I recommend it to everyone i know. The staff is wonderful and always fast and polite. They have easy to use online ordering. Every product ive ever purchased has been awesome. prices are decent and great deals
Today was my first time to Cloud Cannabis Co. I traveled an hour to get there and it was more than worth it! The staff are super friendly and knowledgeable.I use recreational, but for medical reasons, and I was excited to see that they carried the strain that I'd been searching extensively for. Their prices also are extremely reasonable for rec use. I know I could go the route of the Med Card but I prefer the freedom of getting what I want, whenever I want without "Big Brother" looking over my shoulder and it's places like this that make that possible!!I definitely plan on making them my go to place in the future!!
Would definitely recommend Cloud Cannabis. Was fast and easy. The only issue I experienced was with the website. Once I signed in with my medical card, the products would completely change. I understand if some items can only be purchased with a med card but why isn’t there access to ALL products on the website? This was the only problem I had. Otherwise they are very kind and had great customer service!