Worst place ever for ordering wax cartridges, every single cartridge is missing quantities, the product was cheap for... a reason. Last time they gave me a 1g wax cartridge that was 1/4th gone and cost me 42$read more
Had a fantastic experience, prices are decent. great variety. Joe and Curtis were very friendly and helpful
Decided to try the place out after hearing good things, and they were right. The staff is friendly and informative and... the prices are nice. The place is well kept and the location is nice. Will recommend to others. The budtenders name was Lucas, he is legit.read more
This place awesum. People r nice. But Steve is the best. Very knowledgeable
I was very impressed! The staff were friendly and helpful. The selection was awesome and place was great looking!
Great prices, product & wonderful people that work here. The best place in MI to buy bud!!
Prices and selection are definitely decent, and the staff is helpful and nice, but the purchasing process leaves... something to be desired. The lines take forever to move along, and the way curbside is set up is confusing. Sat there for 15 minutes in a curbside pickup spot only to finally be told we were using the wrong curbside pickup area ??? Make it make sense.read more
Evan did a fabulous job. It was educational & fun! Came back & Gionni was outstanding too.
Best prices around especially with the deals they send out. 4 vape carts for 100, under $10 grams, edibles for... $10/100mg. No better place to shop in West Michiganread more
I like this place not favorite tho only because no matter if you go inside or place your order online they take forever... you are sitting in line for 30 minutes the flower is great thoread more
These guys know how to take care of their people! 5 star on kush a must go to
When i arrived the line was long but didnt last no more than 10 min. Quick and easy polite employees great product... place is solidread more
absolutely fantastic customer experience first time ever coming and they treated me so kindly beautiful experience to... say the least. I wish I remembered the young woman name she was absolutely fantastic will be coming again????read more
Great place! Love the people that work there! Excellent
Terrific Staff. Helpful, Concerned, Great products. *Don't forget to TIP your Budtenders
They were so nice and patient with everything definitely will be recommending they to everyone I know for there canna... needs great staff great service and really great products!read more
High pot smokers I have been enjoying weed for 45 years and I have to tell you Ice cream cake 4 the best I ever smoked... my friend said the same thing about it. Grateful to have them out here . thanks to cloud 9 !read more
Waste of my day. I placed an order 1 1/2 hours before I came to pick it up. It was suppose to be ready at 2-2:30. I... show up at 2:15 and waited 45 minutes in the cold while it snowed just to finally be let inside and wait another 30 minutes to get to the back. My order was ready, in the back the entire time along with all of the other orders that had been placed. Rather than just bring the orders up to the front and giving them to people as they show up, this place will make you wait in line with everyone that wants to come inside to shop. What’s the point in ordering ahead? I will never ever come back.read more
Love this place for so many reasons! It is slow but they have rushes of people. So friendly just a great place!
Absolutely amazing dispensary, the staff is knowledgeable and so friendly. Their products are great quality and they... always have deals going on and rewards for members! i love their reward program and all the free goodies you can get!!read more
I'm in line right now, was sixth in line been here for 20 minutes and only 2 cars have been served, everytime a new car... pulls up they feel the need to go out empty handed and take the 10th person in lines money without helping any of the first 1-9 people already waiting. It's so dumb it seems like a joke. Only do curbside if you have an hour to killread more
This is a great place to work! Love the inventory, and it’s always updated daily! The best customer service I’ve ever... seen at a dispo! One of the few places that offer student and senior discounts. They’ll even help you find a doctor to get your medical card (they have great informational literature). This is my go-to! Oh and there is a DRIVE THROUGH. Seriously top notch.read more
Never had an issue going here. First time being inside today and it blew my expectations away. Definitely a lot more... organized and more professional looking inside than most other dispensaries I've visited. Fast service, friendly employees, great product!read more
Great service large selection best place IMO
They will give you the time of day I haven’t seen anywhere else. They definitely don’t have to ask for me to come back
This place is something else first the dude there keeps 4.60 in change and now my reward points are no longer on the... site go somewhere else they got the same if not better stuff and better serviceread more
Kyle, Devin, Eliot, and the entire Cloud crew have made our first trip to this futuristic cannabis showroom. I’m in... love and its only 3 minutes from our normal hotel. With a gas station and liquor store next door. We’ll be back next time☺️☺️☺️read more
Everyone there is very friendly and they process our orders extremely fast despite the covid restrictions. The only... reason I'm giving them 5 stars is because I'm incapable of giving a higher amount.read more
What I purchased and what I got was two different things, what you guys had listed the thc level as and what I received... was completely different! I have been in communication with someone and was told that someone was going to call and have heard nothing. Little do they know I'm not the type to lay down and take a loss like this! I feel I was ripped off and at the end of the day it was false advertising on their end. I have the photos and everything!read more
Hey.. I thought first time customers got 10% off. I visited last night to give them a try and was told I got 10% off... for first time, got home and no discount showed on my receipt. Someone goofed up.. what are you gonna do to make it right???read more
Really cool with first time customer. Amazing selection but no sativa straight. Even the hybrids were heavy idica.... Nonetheless, many many to choose from. The edibles were amazing! We went for the watermelon sours. The pricing structure for the four tiers of flower are easy to follow and use. Went with Triple Chocolate Chip. Well worth it. I would highly(pun not intended) recommend Cloud Cannabis and look forward to the menu changes.read more
Friendly staff, quick service for my medical needs, Close to home. Thank you for being able to answer my questions... prior to ordering. Will be visiting again 🙂read more
Great Prices, Product, & Service. Dylan and the crew provide professional and honest insights. Selection, service, and... price make this the best shop in the area... worth the drive!read more
I had gone once before with a fairly neutral experience. This last time was terrible in comparison. I ordered online... hours before my arrival. I got a confirmation text that my order was packaged and ready. I drove 45 minutes only to find they did not have what I ordered. They offered to charge me more for something else (even though they admitted it was their mistake) or I could get something that was the same price. The budtender explained it was practically the same as the one I ordered. I chose the latter only to find out it was 9% thc and wasn't the kind of strain I had ordered. I feel taken advantage of and would not recommend this dispensary based on this.read more
Purchased an 1/8 half of it was shake. Called to complain hoping that they would make it right in one way or another... and was told to just ask the bud tender for nugs on my next visit. Paying $40 an eighth when half is shake is unacceptable imo anything with shake should be labeled/priced accordingly. Will not be back.read more
Nice staff, great deals on flower and cartridges!
Does no good to order online I ordered online was text back that order was confirmed filled and ready for pick up ... drove 35 miles to find out they didn't have what I orderedread more
It was our first time there and the employees were all friendly and knowledgeable about the products. Lexi F. was... great! We were very satisfied with the experience and plan to go back.read more
Short wait. Organized and very friendly staff! Accidentally didn’t receive my discount when picking up the order. But... these wonderful people made it right by refunding the difference, and they offered a sweatshirt since I had to drive back. HIGHLY RECOMMEND THEM!read more
For as busy as they were when I showed up I recieved my products super fast, both the flower and edibles are great.... Highly recommend for your one stop shop.read more
The variety is nice but they were supposed to give me 10 percent off for me being a first time customer and now I’ve... been sitting here for 30 minutes trying to get my correct change. This is unacceptable!!!!read more
I like this place!! Class act. Transparent in quality vision and mission. Had an interruption in operations and gave me... a sweatshirt ???? quality product fair price for medical 20% discount off rec. Owner is humble, really knowledgeable, and caring ❤. Would like to see medical a little cheaper and better quality. Thanksread more
Always had quality products, fast and friendly service! My go-to spot here in Muskegon. By far the easiest website to... use for online ordering!read more
They have a great selection of recreational flowers and live resins excellent customer service
The website is set up nice and is very informative. They currently have curb side pick up only available.