By far my favorite dispensary been coming here since the very first week they opened. Don't miss the lines back in those days but it's always been very worth it even then. The staff has always been kind and helpful. I like the inside of the store. The selection is always great you will be sure to find what your looking for. If your new to it they will be helpful to steer you in the right direction. Looking forward to my next visit as always!!
This place is only good if you prefer Curaleaf branded items. Staff is very nice and helpful.
Everyone here is amazing, especially Jose and Kei (Kevin)!!
Love Jose, all so nice and knowledgeable, clean, always a great experience!! Thank You
Order was ready to pickup in minutes, Carol was very friendly and eager to help with any questions. She also told us to browse as long as we like to take refuge from the heat in their well air conditioned establishment 🤗
Kevin is always kind and helpful when I visit.
THIS IS THE WORST PLACE ON THE CAPE!! THE WORST CUSTOMER SERVICE AND PEOPLE WORKING THERE!!
Very friendly and helpful staff. A great selection of product. Excellent daily sales well worth checking out!
You’d think that the competition among the dispensaries in Ptown would motivate the people at Curaleaf but they are really not great in the area of customer service.Some of them are blasé and I don’t appreciate being made to wait to make a purchase while they chat to each other.I’ve always shopped here based purely on price, when items are on sale.I don’t think I’ll be back!
So i roll up at literally 5:54 mind you didn’t realize they closed at 6:00 and they’re closed. Make it make sense. seriously. Now I’ll hit up Terps.
Yesterday I bought a product. When I got home, I discovered it wasn’t working. I tried to exchange the item but I didn’t have the receipt, so they wouldn’t even do an even exchange. Despite the transaction having been less than 24 hours prior. The associate was patronizing and unhelpful. I emailed corporate to file a grievance and they were even less helpful and downright rude. When you are one of four dispensaries in a tiny town, you need to operate with a focus on retaining customers. I will NEVER go back to Curaleaf. I’d much rather support small business owners anyway. Super disappointing.
Probably the Worst customer service out of all the dispensaries in town. Have been enrolled in their rewards program since it started in the Spring, visited the dispensary about 3 times a month since then and still don't have any rewards. Always an excuse.....they have the wrong name, they forgot to ring it up in the rewards program etc. Today I visited and after my transaction they reported I still have no rewards and this was after discussing the issue with the budtender and him getting help from anonother budtender. My advice, support a dispensary that cares about their customers. Always a great experience at Haven. They go above and beyond for their customers.
They do not accept Canadian IDs. Fortunately another store in the city does.
Clean store, nice staff, excellent products every time.
I couldn't buy weed this cheap from my neighbor especially not already rolled and sativa
Awesome little spot! Slightly tucked away from the street. Very relaxed with knowledgeable and pleasant employees ! The selection was good and prices were right. There were a few specials going on when I went in so I took advantage of those!.
You all know why I give this place 5 stars. This is a dispensary for recreational marijuana I love their products and I hope that they continue to be successful with their business endeavors.Also heads up they check your ID at minimum 3 times so have it out in your pocket at all times or in your hands. (During the Summer)During the Winter they check your ID twice.
This was the first dispensary I ever went to, and now that it has competition, I figured I better make my voice heard! They are fabulous people who know what they're talking about-and if you want a water pipe or bong, I found every other shop on Commercial Street Lacking. Not only did they have a selection in the case, they were well under the competition's rates.
Friendly staff, easy in and out! Love the tinctures & squeezes from Curaleaf. Always good prices
Great staff. I hear the prices here are good, but this is the only place I went. I can't wait for MA to get something decent. 😩
Very disappointed in customer service and product. Bought a defective cartridge and they would not exchange it. I was told all sales were final and there was nothing they can do for me. Not the way to do business! I bought this in good faith and was very disappointed.
Very helpful staff. Knowledgeable on products. Very good advice about products to aid sleep and others to enhance energy and sense of well being.
Great prices. Great service. If they had terpene information it would be perfect
There is absolutely Zero purpose to pre ordering online at this place, you’ll have to wait in line regardless, what’s the point of ordering online if you have to wait like everyone else ???
Bought two prerolls. They were horrible and tasted like dirt. Aweful quality that should not have been sold to the public. Never again will I buy from this place.
Great selection, reasonable prices, friendly service.. Definitely worth a visit!
Have been a loyal customer since they opened . I have been purchasing bundles of different strains of flower for $20 per 1/8 th . Without warning overnight the price went up 50% . That is a huge increase for same products . The managers could not come up with a legitimate reason only stating different vender ( but yet it wasn't recently packed nor was it a different co.).NOT A GOOD WAY TO CONDUCT BUSINESS.
The most amazing customer service. Friendly, educational, quick and efficient. Worth the drive!
Very good dispensary and price is right. I drive 45 minutes just to go here all the other dispensary on the way is not as good as this one.
Great experience. Knowledgeable and friendly staff. Welcoming space. Would definitely come back next time I’m at the cape!
Ross did awesome!! Got me a great deal and knew my friend Jeff ????
The people working there know there stuff and it's great going into a place that know what is going on thanks to your staff for all the help
Greedy and terrible. They need to go away.
Always super friendly and very knowledgeable customer service reps or cannabis connoisseurs everytime my pup, Alana and I visit. Thanks for a great time this summer or rather making it a pleasant one!
Misleading website, says pricing however when In store was told had to buy 3. Unacceptable and not event close to ok. Staff even apologized so this review is for the company not staff.Been a rec customer and worked in dispensary. Hopefully you get that website fixed cause pretty sure that’s not cool anywhere for anythingAlso the watermelon gummies didn’t taste as much as watermelon more cherry. Surprisingly cause curaleaf typically decent (commercial) product, these aren’t that good flavor and texture are off. Not sure about dose as have a higher than average consumption rate, but not what I was looking for. End of season batch, I’llStock up at another dispensary before I come back next time.
Nice shop great product (M T F)????????????????????????????
I purchased numerous products from Curaleaf recently. I'm disappointed to report that the efficacy of the products are seriously in doubt. Specifically, I purchased a .5g cartridge and 20mg gummies. Neither product works at all. I would highly recommend NOT visiting this location as working "products" are what you would likely come here for. Don't make the same mistake I did.
Nice store. Don't forget your ID.
Extremely rude staff. We were there ten minutes before closing and the staff was shouting at us to step up to the counter as we were trying to get our bearings. The person that helped me was extremely rude and not helpful at all. We ended up walking out. Going to be heading to the other dispensary from now on .
Its cheap. And its awful. Should not be allowed to sell this stuff. Its defiantly very old, even a humidity pack didn't help. The mtf was okay, but the rest of what i got looked like it was smalls and had been through a shaker to get the keif off.
Price at 1/8 of smalls for 45 is not bad. The bud was a lil dry, and had gone through heavy processing but was a far better deal then anything else I have gotten. The bud tendered did not lie or try and up sell me. He showed me the dates and info I asked for. And spent some time chatting about the flowerpot. Will most likely go back, even if the buds not the best quality, the price is so much better then the other 2 shops.
Great service, reasonably priced. Made my Ptown stay that much more enjoyable. Great staff and clean environment.
I've gone to curaleaf probably a dozen times. Excellent vape selection! Uku and select elite are some of the best vape carts in the state. Staff is friendly and very knowledgeable. They have regular sales on their stuff with vapes as low as 35 bucks sometimes. Got one complaint, and that is that along with many companies I've had a couple vape leaks but it's 2 out of about 30 I've bought. If. U have a medical card u can get curaleaf bud for cheaper at verilife lol
Finest offerings of abundance. Don't talk to me about 'corporate' when 20% goes to the gov which is about as corporate as it gets.Good (local) folks work here and that's counts for a lot.
The budtender who helped me was super nice, knowledgeable and patient with me when I picked an additional product. Felt like their manager was micromanaging them and hovering way too much when they had everything under control ????
Terrible service. Arrived at 8:55pm, showed 3 pieces of ID - health card, drivers license and passport. By the time the guy at the front was good, the guy from behind the counter yelled at him - “feet need to be in the door by 9pm” - Apple Watch still said 8:58...looks like if someone wants to bail on a shift early it doesn’t matter if someone has a sports ankle injury or not.
We love that Carol Woods is working there, gives us another reason to goDave & Doreen
Experienced, knowable staff helped guide my purchases. Once you clear the gruff facade of the "security" path guards. Amost turned to bwell a block away.The buddtender made the experiance worthwhile.
I spent over 200 dollars on oil just to get distillate. Didn’t even get a quarter lol It’s my fault I got scammed but all they have is distillate and they do not label it as distillate. For anyone who doesn’t understand the issue. Distillate is used to make edibles. It has zero terps and its dirt cheap. Unbelievable that bs is actually going on over there. Save yourself some time and go to b\well
Everybody that works there is so nice and always got good stuff
You all know why I give this place 5 stars. This is a dispensary for recreational marijuana I love their products and I hope that they continue to be successful with their business endeavors.Also heads up they check your ID at minimum 3 times so have it out in your pocket at all times or in your hands.
Friendly and helpful staff. Very nice selection of all items. Fast, convenient and worth the trip.
been here several times, wonderful staff, good selection that rotates regularly and incredible location
I've been hangin' hereabouts for fifty good solid years. And if I told you all that went down it would burn off botha yer ears. A store where you buy this stuff somehow gets less than 15 stars? I see. You just can't make this shirt up
First dispensary I have been to on the east coast. Friendly staff, good vibes, and decent prices. Just a little bummed out about the flower selection. But again, coming from the west coast I have been spoiled. Definitely recommend stopping in curaleaf. And I’m sure the selection will improve.
My new favorite dispensary! My puppy and I had a blast picking up this morning ????
Wow!!! Everything about my experience was perfection. From the caution on the sidewalk to the professionalism inside. I have found it very helpful to look down at my empty hands and remember I am armed.That said? Rema and Jenny were a two woman freak show of the finest kind, and killin it even with a half awake audience today; but maybe it was Just. Me. Or sumptin.Do your research. Shop local. Don’t bee a dik. Or do... just do you.
The place is unbelievable.Wonderful stockKnowledgeable staff that are both kind and friendly.Totally worth the drive to P town!
The woman I worked with was very nice and knowledgeable. Must wear a mask, had a descent selection of flower and good selection of vape cartridges. Had about 7 people in front of me on line outside on a Saturday waited about 15 minutes which I thought was OK.
My fave in the area.Friendly, informative, professional. The experience is quick and painless. Flower and vape were tasty. IMO The pre rolls really need work,tossed more than I smoked.
Friendly service, good variety of products, a bit overpriced
Definitely the better out of the two in ptown
The store seems well-run; the staff seems friendly enough. The inventory is not huge, though adequate. The prices are high, but MA is just getting going I guess. The edible selection is not good; that's all I was interested in. Quality was decent. Seems more like a small boutique than a real store. Wish this could be more like dispensaries in OR and WA.
It was a unique experience
Excellent customer service. I went twice and both times the staff was warm and knowledgeable. I have a MM card in Pittsburgh - they don't get the abundance of different strains we get, but it was cool to try edibles for the first time.
Gabrielle was SO helpful! I was looking for a product that could help me sleep, (2020 anxiety anyone?!). Gabrielle was super friendly, empathized with my predicament and offered some great recommendations without making me feel like a noob.
I use Curaleaf for medical use in my home state so I was excited to visit here while on vacation and see the expanded options available. I visited a few times during my two week vacation and each time I was helped with care and professionalism. Even though I had so many questions , I never felt rushed. The cleanliness and security of the store is wonderful, which I knew to expect from Curaleaf. Thank you for helping me out and I’ll see you next summer!
Professional, knowledgeable, definitely needs more variety of edibles..
Girlfriend and I came in. This was literally my first time ever buying weed and I know nothing about smoking it or types or anything. I asked couple questions and the dude at the counter was really brief with me. I got some stuff but still I have no idea what I bought. When we both left, I chatted with her and she also said her attendant's attitude was like, "neeext!". The reason I'm giving two stars is because the guards were personable, at least.
I was there on Friday and the gentleman that assisted me was knowledgeable and helped with my needs. Friendly, clean and with COVID they kept all at a safe distance. I would recommend you try this place out.
The worst dispensary I’ve ever visited. Charged 3 of us 3 different prices for the same product. Between all of us, spent an easy 4 digits and was some of the worst product I’ve ever spent money on. 0/15 of the prerolls purchased were consumable, all were too tightly packed to burn or smoke. When I tried to call the store multiple times to ask about what can be done, no one ever picked up the phone. Will attempt to call again tomorrow.
I was excited to visit Curaleaf for the first time, and had a few questions about their products. Emma was less than helpful, and made me feel like I was bothering her. She even made a comment to another coworker as I was standing there that this was going to be, “One of those days.” Thanks for the great customer service Emma. Or not!
I think maybe a menu to the folks in line would faster up the Line...for newbies ya kno aye..
Great spot. Very professional, they check IDs at 3 points: at sidewalk, entrance door, at point of sale. My first visit I waited in a decently long line outside in the hot August sun (a Saturday afternoon). They helped me pick something but couldn’t make medical claims so it was tricky. I did my research and ordered again the next day, this time online. I went right in, skipped the line, was given a seat to wait a few quick minutes until they had someone available to check me out. Saved me like an hour! And as someone with health issues (POTS prevents me from standing long and sun mixed in is worse) I’m really thankful! Great place! Can’t wait to come back. Also I’m a total newbie- this isn’t my “usual” kind of spot and I’m shocked I’m reviewing a place like this but whatever works! Thanks for being welcoming and educating.
Patrick was an awesome agent to work with while in the store. He was knowledge, helpful and listened to my questions so he could help steer me in the best direction for product that would be good for me. He did not pressure me to buy things I did not need. Very nice addition to the Provincetown lineup of awesome stores and workers! Thanks again Patrick!
Good place. Good stuff. My only thing was bought 3 .5 of wax. And expected ear wax. Instead got oil. Terrible. Other than that would have gave a 5 good place.
Clean, friendly, best prices, great staff and amazing management! A great addition to the ptown "Musts"
Staff was very freindly and helpful. Even in light of the Covid pandemic service was fast and safe. Would come again.
Be sure to open your product and make sure the safety seal is intact before you leave the store. I bought a package of 20 gummies. When I got it home I found the safety seal had been opened and there were only 18 gummies in the container. I was told there was nothing they could do. They could not take a return, they could not give me any restitution.I am amending this review. Finally 3 days later I got a call from corporate offering a return. Unfortunately I was too busy to get down there again. But still - check your edibles for safety seals before you leave the store. Apparently the MA law does not allow returns. The MA law should prevent the issue in the first place.
Helpful staff... And great buds!
Be sure to open your product and make sure the safety seal is intact before you leave the store. I bought a package of 20 gummies. When I got it home I found the safety seal had been opened and there were only 18 gummies in the container. I was told there was nothing they could do. They could not take a return, they could not give me any restitution. They should not be allowed to sell products that have been tampered with. Buyers beware. Check your items before you leave the store!
Always nice and helpful. I can count on the staff to give me their opinion on the best strains and what kind of high they produce. I would recommend this dispensary to anyone and everyone!
Decent selection. I will be returning the next time I'm in Massachusetts.
Great product but staff needs to slow down and let people make a decision instead of being rushed into one. I was spending 300 dollars and I was being rushed. Slow down take your time and let people shop . I am te customer let me spend my money dont rush me out the door
Love the cute women that work there just dont think they like men or I would have hit her up
Courteous and informed. When you walk in, you're greeted with a smile.
I went for the first time a few weeks ago. Customer Service is amazing, the selections are vast, I am still in awe. Depending on the products your in search of can get pricey, I found it to be an over all pleasurable experience. I will soon be returning. I'm amazed. Someone who has been a consumer for 30 years, never thought I'd see the day, so glad it's here.
Thank you I believe his name was levy. He was so awesome. Very polite and very outgoing. Love it !! Have gone twice ! They have a lot more variety then most dispensary . Go there you wont be disappointed at all!!
Better than Verilife all day long. Good prices and products. Well done
I’ve been three times. The experience has been a positive one. The staff is friendly and knowledgeable. They are happy to answer your questions.I like the fact that the products are vetted and tested for contamination.
Very nice store. Very nice security. There is an extremly knowlagable young lady with braids in her hair. She is a super sales clerk. Tax is a bit much but still cheaper than going to wareham
Having been a medical marijuana use participant for several years I have never been to a recreational ONLY facility until today. I did not realize that the tax was so high. I paid $20 tax on $100 which is extremely excessive. But probably my fault for not checking.Please be aware medical marijuana patients pay a tax at these facilities. However the people couldn’t have been nicer.
Excellent products with excellent service & at reasonable cost!
I had a outstanding experience at Curaleaf ! I was greeted by security in the most respectful fashion ! Upon entry I felt like I was in a professional secure establishment and was immediately helped by one of several friendly staff members ! This young man was attentive without being rude I never felt rushed or uncomfortable ! A great experience ! Thank you Curaleaf !
Fantastic staff, quality products, cheapest prices in the state, and right on commercial street..can’t beat it!
Unbelievable! Great Place!Knowledgeable Staff!Top Shelf Quality Products!Varieties in all types of products !