Friendly staff, smooth and easy transactions, the only place around that has an electronic payment option!Sydney - thank you for the sweet and helpful service today!Carly you're so patient and helpful!
It was my first time in the shop and Saad was absolutely the best. Loved the Metallica shirt as well. Very clean facility with fun and helpful staff. I'll definitely visit again when I'm in Chicago for concerts.
First time customer and had a great experience! Everyone was so nice and it was really clean. Super happy with my dip manicure. Thank you!
My experience with Aaron at Hatch in Wheeling was the best experience I've had in the 1 year I've been going there. He sat and explained things to me , NO RUSH, totally chill.I spent about 15 minutes with him, and my dog, I would go back to him! Some of the other salespeople are very transactional, he was like a brother you want to hang out with and catch a toke.
First time at this dispensary and was having trouble with the rewards program and digital payment options. I walked up to the counter and Taiya greeted me with a genuine smile and was SO helpful and patient with me while I figured things out on my phone and placed an order. She helped me find deals and coupons and make sure I understood everything too. Really sweet and very helpful, will definitely be back!
Marta did an excellent job with helping me pick out a Valentine’s Day gift for my husband! She was so knowledgeable, friendly and patient. It made my experience at Hatch fun and easy. I definitely recommend her as your budtender for your next purchase!
Sydney was so helpful! We had a budget and she recommended great value products and mentioned coupons for our purchase. She was kind and enjoyable. Thanks Sydney!
He is always very helpful in helping select different products as well as knowing first hand. Always in a great mood and just takes care of you. Can not recall any bad experiences.
Sean was great! We stopped in real quick on a trip. We were from out of state but he made us feel right at home. He was very knowledgeable about everything and he even double checked to make sure what I was getting was a strand I preferred. Don't know if we will ever go back to Chicago but if we did we will stop in again.
Great place with wonderful helpful people.They helped me get everything I needed and were very helpful and knowledgeable when I had questions.I visited the dispensary 4 times and every time was greeted with a smile and a helpful attitude.Today I made a final purchase before leaving Illinois and was helped by Jiyja who was, like everyone working there, nice and very helpful.The dispensary is very clean and with well organized display cases.They accept cash only but have a handy ATM in the store.Definitely made my visit to this part of Illinois a treat.Highly recommended!!
i might have to self-gift this to me for secular xmas. I guess his name was Michael... he seems to be a prosumer caught up in the americannabis wave. talking/sharing was easy bc he was casual, confident, and calm. the speedy gonzalez type doesn't really satisfy me as a shopper in need of assistance. neither does the daffy duck type. cool and ideal is how i'd summarize my visit
Mark was awesome, very friendly, patient, personable and knowledgeable. I came in with my wife and she was new at the whole thing and he was very patient and explained the whole aeropay thing. I usually go to Sunnyside but will have to start coming to Hatch a lot more often. Mark made the experience enjoyable and not just transactional.
First time at Hatch, had a great experience! Very large menu and was given a great recommendation on what to get (on top of what I chose). Also everyone was nice and I didn’t even feel embarrassed when I couldn’t find the exit LMAO. 100% will be coming back:)
Great experience as always, Jonathon and the rest of the crew at Hatch are always helpful and willing to answer any questions.Thank you again
Very friendly. I had an online order and was in and out super fast. I tried Hatch because of the great 1st time customer deal. Will definitely be back.
First time at Hatch today. First, the store is gorgeous and smelled good af. Second, the gal that helped me, Nikki, was super nice and helpful. Lastly, I got a great deal. I will definitely be back. Thanks Hatch, we're glad to have you!