Employees don't seem to want to be there. They are always in a bad mood and never explain anything or offer me to use my points.
Fantastic place! Friendly folks are happy to help a first time customer. The educated staff member (Taylor) helped with a medical request & found what was appropriate for my condition. Definitely will stop in again sometime. Good prices, plenty of parking & easy in/out with the big parking lot near a traffic light.
The absolute best group of people, amazing service, quick and cheap! And every single employee was absolutely delightful
Absolutely the worst management I've ever dealt with in my life. I had been a committed customer for almost 2 years, and because of a misunderstanding, and me asking for further explanation, along with a contract info for Consume's Customer relations, the manager told me I was "No longer Welcome back"! Absolutely unbelievable to be treated this way!
I hate to rate this place so low but man for one they dont have any slections. on top of that the selections they do have they're taxing on it. The same stuff you can go get for 20-25 an 8th in Carol Stream. I ended up buying two pre rolls first pre roll was rolled so tight it wasn't hitting. I had to break the joint and put it in the bowl the weed looked like bricked weed super tough and brown. The second joint they didn't stuff the joint all the way so I had a space in by the filter. Also the joint taste super harsh the flower was super dry. Go to zen leaf or altius that's in Carol Stream or bisa Lina you might have to drive a little but I promise you'll find great deals
Horrible now. Used to be the best dispo around I recommended it to everybody I knew, good quality and prices. Now poor quality bad service that just push to up sale. Disappointed. Have had multiple defective products
Stopped in for some edibles... staff was friendly and welcoming. They had the thc beverage that I like in-stock and competitively priced. There were no kiosks to use, but the sales persons are knowledgeable.
I love this store and the products. I was in yesterday and was half paying attention when she was reading back the items and realized I received a couple things were wrong and one was missing. I’m not sure if the girl didn’t clear the cart or if she added things from her side. She was so high I’m surprised she could even function at work. The way she talked to me afterwards was very rude and unhelpful. I like the store and it’s convenient but because of this employee I will never come back.
Last two times have been complete disappointment. One the way they take extra money, and 2 ordered and then get there and don't have what I ordered, couldn't get deal they had advertised because of it and unwilling to offer other options. Very unprofessional
They never have anything on stock, 4 long drives even when ordered online it’s always a mess up. Just a bunch of workers gate keeping the product sadly.
Front area staff are super friendly. Diverse selection available. Very easy and quick process- counter staff (87080?) was super knowledgeable and friendly! Overall impressive experience!
Don't go here I'd you have a punched driver's license!!!My FL driver's license has a hole punched in it because I moved back to IL and updated my address. My DL itself is not expired, it's what I drive on, it's what cops have told me is technically legal BECAUSE IT'S NOT EXPIRED. I never even received my updated license from the DMV because it simply never arrived via snail mail. I've never had this be an issue at a dispensary however, not once ever and in multiple states. Until today. I know the workers were just doing their job but kept saying my DL is expired, I kept saying that it's not and ultimately I wasn't allowed to go in. But Verilife had no issue, neither did Sunnyside, Zen Leaf or Nuera with my punched license. So save yourself the hassle, I guess it's just "their policy."
This place rules. Best budtenders & prices in the area!! Great selection, DAILY DEALS (CHECK THE WEBSITE) and a clean store. Friendly and chill, a great place to shop confidently.
Medical gets 35% off. They have a ton of great products, and a nifty little head shop with cheap, but well made pipes, bongs, and other products along with a huge selection of shirts and hoodies! Order online for faster service! I love this dispensary! Got a free jersey for my dog today so had to add a picture.
First time checking out one of these stores. Stopped out of curiosity with my adult daughter. I'm from a different generation & man have things changed! I'm from the days of "nickle bags" & "lids". I can't consume due to federal restrictions, but planning to retire soon, and will imbibe if only to get back to a longer sleep pattern. The staff was extremely helpful & knowledgeable. It was fun being there & interacting with them.
I wouldn't recommend shopping here. Defective products sold are not returnable. They recommend you go online to company to report defective product. (Select.better) there is no place on their website to offer any assistance. They got their money, And don't care.
Everyone is always so friendly and helpful. They have sales/discounts often and an awesome point system as well.
The team at consume is very knowledgeable and incredibly helpful. I do wish they offered some sort of express line for medical patients. I hope to see more employees there soon just to make everything move more smoothly. I’ve had a much better experience at Consume than I have at Zen Leaf. Thank you Consume team! ✨
Medical gets 35% off. They have a ton of great products, and a nifty little head shop with cheap, but well made pipes, bongs, and other products along with a huge selection of shirts and hoodies! Order online for faster service! I love this dispensary!
Prices are great for the most part. Organization is not. There is no point in having a pre-order line if you prioritize servicing customers that order at the counter. 4th in the preorder line and I waited at least 30 minutes. Not even a "sorry for the long wait". If you need to go during the day, make sure you plan to spend some time here. Waiting.
awesome daily deals!!! def get the membership. & love the customer appreciation days. also customer service here is bomb!!!!! there always so nice and usually lines aren't too long.
This is the place to go if you live in the DeKalb/Rockford area. They have a good selection and a lot of helpful employees to point you in the right direction. Michelle was very helpful to me and gave me a suggestion on a pen to reduce my anxiety! If you’re thinking about it, deciding between two places, Go here!
Where do I start??? This was my very first visit here...Man, was I impressed!!! The staff are sooooo knowledgeable compared to other places I have been...They were on point with what I needed!!! Been trying to get some relief for quite some time and nothing really worked as I wanted it to...This place is amazing!!! Highly recommend!!! Sign up for their rewards!!!
Good Bud shop the employees are great and its always nice to stop in. The only downside is the music in store is terrible I mean absolutely dreadful and doesn't go with the setting. I feel like I'm in Forever 21 shopping for clothes with my wife. Trying to buy some dank weed not cry to Adele while waiting in line.