Absolutely wonderful experience everytime I walk through their door! Staff is always friendly, very knowledgeable, I feel safe and secure walking in and out. Only one complaint is their website, can't see rewards points so you are never sure what you've earned.
Charged my card twice!!! Refusing to give me a refund!! I contacted my bank. Can someone please tell me who the owner is?? The manager has not called me back they stole $128 from my card!!! I contacted you via email and you have yet to respond? I spoke to Regala the third party credit card company that you use at your place of service, she told me she could see the two transactions and told me to contact the store! This is crazy DO NOT USE YOUR CARD HERE. MY BANK HAD TO FILE THE DISPUTE.
Don’t like the entire process… waiting to be called back like a doctors office and I mean, waiting and waiting and waiting. The discount for first time customers was nice, but it seems like they weren’t very organized, and it was easy to see why there was only one car in the parking lot. Didn’t feel like they appreciated our business, they were inconvenienced by our presence.
I loved my visit today. I ordered online and when I got there, I checked in at the front counter and after I was checked in, my order was already done. Customer service is excellent and the variety and prices are better than other dispensaries.
Had kind of a bad experience with a product that was not functioning as it should. Although the problem was made worse after the initial phone call, the problem was definitely fixed and I am grateful!!! Very clean and very up to date dispensary and High Profile definitely has the best prices in Springfield above Maribis and Ascend. Highly recommended. I do recommend placing an online order if you desire a quicker trip.
Staff is friendly and will gladly give you recommendations or tell you what they're into. 5 stars for the people but lately there are only one or two staff and it can take some time to get in and out. I don't care much because I just online order most visits anyway. Menu selection is great in my opinion especially for some craft grown I don't see anybody else stock! Prices are not bad at all and seem a bit competitive with the other shops in town. They take a lot of payments like debit, google pay and dutchie(!!!!!) which is awesome.
Went in the store tonight and it was a total NIGHTMARE!! The process for purchasing is ridiculous.We sat out front while they took people back ahead of us.They have a whole system for checking on each other for every purchase. Payment is always an issue here. Honestly I feel sorry for the employees there being forced to do things the way they do.The system that this place is using is not working it took almost 35 minutes for me to make my purchase.It seems like they were up selling a product just to get rid of it.I don’t know about everybody else I really just don’t like the entire process from when you step into the building. The only good thing about this place is they have tons of product. But that’s really not enough to keep me coming back until they clean up their whole buying process because it’s ridiculous.
Why? Why is it so miserable in you're business? I've never been in a such a dreary place. I've seen happier people in hospital waiting rooms which is exactly what it feels like there. Also why is my product handled and then left unattended by so many people so many times? After multiple times in not allowed to look if it's been tampered with and you won't allow me it hasn't been tampered with until after I pay. Also if you offer a discount you should honor it. Im' told first time customer gets 15% off purchase but I have to sign up for a thing have the lady checking me out make sure everything is good and then still don't even get it lol. Go anywhere else than here. You'll have a much better variety and much nicer, happier time with more positive staff.
First time visiting this store. Extremely satisfied with product options, prices, and quality. Staff was extremely knowledgeable and friendly. Highly recommend and will be returning very soon. Can't believe I didn't check them out sooner!
This place is awesome and has very good selections. There prices are very comparable to other places. Much more affordable in my opinion.. . The staff is AMAZING and will help with any questions. They also have a discount for first and second visits. I am so glad they opened in my area . Definitely will be back .