The website just will not work right, you enter in a city and place an order and find out it's in a city two hours away, then you change the city and find out what you preordered isn't available in your city. This week I called just to find out how much something was because yet again the website was not working. I was told by the lady at the front desk that because she was the only one at the desk, that she could not help me. I just needed to know how much money to bring. I asked her if was possible for her to just give me an average of what the price is for a certain product and she then said sorry I'm not going to help you today and proceeded to hang up on me. I wish management would listen to this call. I understand if the worker was overwhelmed, I don't know if she was just having a bad day but this was simply bizarre.
Always very helpful with my purchase.Products are fabulous! Love the Kaviar!Great Shake by High Supply ✌🏻Staff are awesome! Nikki B. helped me alot when I first started using medical.Highly recommend getting your medical card if you can.
Found the staff to be very helpful, friendly and always smiling! No problems at all - she even pointed out a new brand that was more of what I wanted!!
On an overnight trip from Indy…easy online order. Unfamiliar with this shops process, I walked in with immediate help with simplicity of business. Unbelievably smooth around 6 o’clock on a Friday evening!Man, that Banana Roll vape!
I've been in twice, both times The staff was super awesome, especially Christy, she remembered not only my face, but my preferences and her suggestions have been spot on. Great help from Jordan there as well... They also have growers NO ONE ELSE HAS and it's good stuff, awesome prices... And if you get there in the first hour they discount heavily... Also open more and better hours... Gotta say I'm not going to Nu any more..
Kaily was super helpful and even saved me some money on my order! Always a good experience coming to NuEra. You truly feel taken care of.
One of the best dispensaries I've been too! Everyone is always friendly, knowledgeable and helpful. Alaina has been the one to help me the last few times and she's very friendly and personable! They always have great product selection and special deals going on!
Every time I go in, the staff is very laid back and friendly. And very helpful in answering any questions, they offer info on product, and suggestions on different options. Ordering online for pick ups is easy and fast. Clean store and chill.
I love coming to NuEra Dispensary! The staff is always incredibly knowledgeable, friendly, and a very welcoming environment. I got the pleasure of speaking to Alaina the last time I went in and she was able to give me a lot of great recommendations as far as brands and specific strains to look for. Always my go to shop!
As I've been shopping here fairly regularly for the past few years, I'm very happy with their brand's flower quality, variety of product, deals & freebies (member's program is a nice perk), and workers. Shout-out to their management, staff, and especially Mike for continuing to provide excellent customer service.
Was helped by Mike here, man knows his stuff and is super friendly. 10/10 recommend for your product!
Love NuEra! Their staff is is super knowledgeable and helpful. They are always professional and just rock! Cannot say enough about their employee Michael. He has helped me make some tough purchase choices! Keep up the good work!
Was very happy with the service from Ryan. He helped me with renewing my medical card. He is very knowledgeable, professional and very nice. I am always happy with all of your staff.
First experience inside a dispensery. Alexis was super helpful and answered all my inquiries. Very knowledgeable about the products and more! Alexis was very friendly and personable! She was amazing! I will definitely be coming back to this location!
Great place love the employees very good Product Recommend to everyone We love alana
My experience at this dispensary is ALWAYS top tier. Yesterday I went in and was helped by Brenna. She was extremely nice and very helpful. I asked her if they had any sample disposables I could try out and without hesitation she grabbed me one. The staff here are always polite and eager to help. If I ever have any questions they always are able to answer them. I recommend this dispensary to anyone and everyone!
This place and their staff are fantastic! I’ve been a customer for a while now and I’ve never had a bad experience; the staff is friendly and informative. A huge thank you to Ryan S. for taking the time to talk with me and explain the ease, affordability, and benefits of becoming a medical patient. I now have my medical card and if you have even remotely thought about getting one, reach out and let these guys help you!