Have been a member for years. Great customer service and product. Try the journeymen. It’s great.
Wow!! This is the best experience since I have been in Chicago. Great Prices. Very informative staff! Norma was amazing. She was extremely patient with all my questions. Thank you to the Nature’s Care team ⭐️⭐️⭐️⭐️⭐️ 5 Stars
Been coming here for a couple years now and it’s always a pleasure! Everyone is kind and helpful. The product is always great quality at the best prices, while also offering fun discounts and deals. I won’t go anywhere else, y’all put the CARE in Nature’s Care!!
This place has their systems down on 4/20. Not once did I get an email that they are down and not to come to the store. But I found out by showing up to the store only for them to tell me at checkout that I can’t receive any product. I wasn’t offered any discounts, deals or anything but “come back later”. Not what you want to hear when you are on a time crunch.Since I touched on their systems. Let’s talk about the rewards. I’ve spent a few thousand dollars at this store and unless you link your bank account, you won’t receive rewards. I’ve asked multiple times as to why I haven’t seen any rewards and it was always finished by an “I don’t know”.Also if you order something on the website and it processes. There is no guarantee that you will get your product. I’ve been told multiple times that they are out of something that I ordered. It does not make sense to my as to why they would leave that option available to order.Personally if you made it this far. I’ve tried to give them chance after chance and I continue to get the shaft from this store. If I were you I would go somewhere else. It’s just not worth the headache.
I dont usually frequent dispensaries but when I do it’s this place. Great team. 4 stars because of taxes out of their control
Frequent errors on system, products listed that are actually sold out. Inaccurate pricing. Breaking point was having the cashier pocket my $8 atm change (after unnecessarily running up the transaction)
Have been coming regularly for a few month now, and it’s been great! Had an issue for the first time today with a product which was clearly defective and I was taken care of by the manager. Good products, easy to get in an out of quickly, and great service!
Love this place, always quick and easy. Good choices/prices too, friendly staff
Favorite dispensary in the city. Everybody is super friendly and helpful and they always carry great product.
Products and staff are amazing! Love that they’re always willing to answer my questions without making me feel like a bother. Honestly makes my day when I get a chance to stop by.
I had a great experience here. The selection was great, but the highlight was that the staff was very helpful and accommodating while I was trying to figure out what I wanted. Also seemed very convenient for online pickup as several regulars passed in and out while I was browsing.
Literally like a second family. I love the staff so much. Buying weed is fun, but seeing people that have been nothing less but amazing since the first day I walked in makes this dispensary top tier. THANK YOU FAM💚 I’ll see you guys in a few days 🤣
I had an issue with some old thc concentrates product that dried out, the store replaced with the same amount but in a better tier of quality.Innocent’s Margalope is my favorite strain of 2023.
Horrible customer service. Tall Hispanic manager was incredibly rude as was the short haired minion that was at the door. I've spent thousands of dollars hear and I will never spend another dime. All because your horrible staff are rude and on a power trip. The owners should invest more into quality employees.Side note - the black guy manager was friendly/professional.Still not coming back.