It's probably more of a state problem than a dispensary problem, bad selection, bad quality, bad prices, bad experience. I am convinced that the budtenders here don't use cannabis. Last purchase was a candy apple firecracker pre-roll with so much distillate in it that I had to dismantle it and smoke it out of a pipe. You would probably be better off getting on the ferry and going to Long Island or driving the hour or so to Springfield.
Great store! Staff are super friendly which makes the vibe relaxing and easygoing. The products are great (Ranger kush & the Awwsome pre-roll are my favorite) and the prices and deals are amazing! Definitely my new goto place. 10/10
Listen! Go get in your car go to Fine Fettle and get the Coconut Milk and Mint Condition—(Coco-Mint) after mixing them together …. Thank me in the morning!!! (Affinity can be purchased many places but FF keep the freshest bud and the staff are Amazing for those who still care about customer service) If you visit Old Saybrook tell ‘m Joy sent you!
The quality of the products was standard, consistent with other dispensaries. Unfortunately, I experienced an unexpected double card charge and was informed refunds aren’t possible. The lack of proactive communication and limited customer service response left a poor impression overall.
Helpful staff, quick service , easy in and out. Its good to go into a business and see, and talk to, happy people
By far the best dispensary in CT. Decent prices and the staff are awesome! very knowledgeable and always super friendly and polite. This is my home dispensary, stopping in at least a few times a week. And of course Mystic Market is down the road, both conveniently located seconds off of both route 9 and I95.
The Fine Fettle Old Saybrook location is one of my favorite local dispensaries to visit! I love coming here as it’s convenient and welcoming! I really enjoy working with all the budtenders here as they are so friendly and knowledgeable!
This place is awesome! Every time I’m there the staff is super friendly and informative about their products; you can tell they are passionate about what they do. Shoutout to Rich, who recognized me as a repeat customer and was super wonderful about changing my name in the system to reflect my new name. I appreciate you so much!
Great place, great service and friendly staff!
Love, love, LOVE this Fine Fettle!! The budtenders are always friendly and helpful and they alway have a great selection to choose from! Def one of my top choices and I highly recommend stopping in if you can!
The employees here are so friendly and so kind! My first time here was a breeze, I can’t wait to come back! 10/10 highly recommend
Absolutely one of the best dispensaries on the shoreline. Always some sort of free candy treat at check in. Staff is always so knowledgeable and willing to help. Great loyalty program offered. I’ve been coming here since they opened and I’ve always left satisfied. Woman with the multi colored hair and electric eyes knows her stuff and goes above and beyond every time.
1st time stopping buy, and the wonderful young ladies behind the counter were very helpful. Showed me exactly what I wanted and were helpful with all my questions. Will be coming back to this nice jewel!
Fine Fettle is the happiest, most helpful dispensary I have been too ! Lauren is so helpful in informing me what fits best for what I need! I don't/wont go to any other dispensary ! Addy is just so happy and sweet. I love that the employees make you feel so welcomed. They remember your name and even ask how things are going! Nothing but good vibes and smiles at Fine Fettle !
Service is always the best. I love this place! No more appointments needed either.
This OS place quickly became my go to spot. Staff is amazing and always have a complement for me. Extremely welcoming and very knowledgeable. I don’t want to single anyone out because they are all awesome!!!!
Wonderful experience every time I visit!! I'm always welcomed with a friendly greeting by Andrew at the reception desk and receive excellent customer service during checkout. The staff are knowledgeable about the product and have always provided good recommendations for me. Not to mention, this location is always in pristine condition and has a really good vibe. 10/10 recommend!
The woman behind the front desk immediately made me feel welcome.The two workers behind the register were extremely kind and helpful as well! Being relatively new to cannabis, they showed great amount patience, took their time answering all of my questions from terpene effects to strengths in different consumption methods - they made shopping there an absolute JOY!The store was extremely clean and well organized.Just wish they had more choices of .3-.5g disposables.Overall 10/10 HIGHLY Recommend.
FINALLY! The perfect dispensary and it’s close and convenient. Amazing products, wonderful customer service, knowledgeable staff, and the manager is phenomenal. I can’t praise this store enough. They also offer delivery through the “Green Coach” service (equally efficient, great workers, and easy to use. Highly recommend them also).I am seriously impressed. This is the first store I’ve seen that is on the level of the dispensaries out in Colorado and California, that have been operating for years.Well done Fine Fettle and Ray! You guys knocked it out of the park with this one. Highly recommend to new or experienced consumers.