If I could give 0 I would. The receptionist is very rude and doesn’t know how to talk to customers. A friend came in with me to the store just to accompany me and they were rude and stating loudly that she has to go in another line and that we can’t use the veteran line and sort of made a scene and made us uncomfortable. Mind you i’m a veteran and it says so on my account. He then directs his attitude towards me after she told him i was the one buying and he tried to tell me i’m not a veteran and that it wasn’t in my account. Which it is because i saw it and i had also handed him my veterans ID at the counter so he clearly isn’t doing his job properly if he didn’t notice. Overall unprofessional, uncomfortable and we ended up leaving not buying anything and not planning on going back.
Amazing store !!!Stopped by today and ended up getting hooked up by mota!!!Great little family owned farm !!The flower is fire and got a battery with my vape
I’m a disabled woman with severe PTSD from my years of service as a 1st responder. I went to Flavors with my elderly service dog who can move slow sometimes because she is 13. In the parking lot I had the drivers side door open waiting for my dog to jump out when a man pulled up & started honking at me since my open door for my dog & myself were in his way. When he got out he immediately started complaining about me being in his way & I told him how rude he was. I left the argument to go inside but he followed behind continuing to complain. When I told him that my dog was getting out he told me that we should have moved faster. I even let him go ahead of me since he was in such a hurry & because my poor dog was terrified when he came near us so I didn’t want him behind us. The security guard stayed silent throughout this encounter & I started to become so upset that I was yelling back at this point for this other customer to leave me alone. Finally the security guard told me to “just ignore him” & that he “didn’t want to deal with this.” When I got in line the man turned around to engage me again & the only thing I started shouting was “stop talking to me.” The security guard finally said LAUGHING to the man to leave me alone because again, he “didn’t want to deal with this.” I was spinning on adrenaline & trying not to breakdown telling the budtenders what was going on & they all just stood there lost, but not one of them intervened. A female manager finally came out but also did not intervene. The most she offered was to walk me out since at this point the man & security guard were laughing & talking near the entrance while directly looking at me, they even fist bumped. The manager refused to give me her bosses name or the contact information for First Security who has a disconnected listed online I found out, but somehow she was able to reach them she said to relay what happened. She said that it was out of their hands if this security guard was disciplined as if their business didn’t have the option of requesting that guard not return, & that the man who accosted me would be warned “next time” he came in that mistreatment of other customers going forward would mean he was blacklisted because only one incidence wasn’t quite enough to bar him yet. It was such a degrading experience that I’m still feeling sick from. Please do not go here if you are female or disabled, it is not safe for you there.
Workers aren't friendly vibe is off. plenty of other dispos in the area that are actually locally owned as well. Recommend looking elsewhere for price and staff wise.
My experience yesterday was bizarre. I came in with a friend last night. We picked out our items but she charged me for all the carts making me pay more than I wanted and she confused things further by not even looking at certain product names but just brand and indica. She later admitted to smoking an infused preroll at break. Making us think maybe shes on something else. Because bruh I look in my bag and she gave me the wrong strain. The whole interaction was what makes me not want to come to Santa Cruz in general...
The manager was dressed in sweats and acted lazy and uninterested. She didn’t know any of the products the store had and seemed to treat her staff like children while giving off pretentious spoiled brat vibes. All the other budtenders were lovely especially Marissa M. who actually took the time to explain and educate me. I would love to go back however if the manager is who is representing the company I feel I wouldn’t want to waste my money there just to be up saled on low quality bud by someone who can’t even tell me the name on the packaging.
Best prices on Jeeters around almost 1/2 of what others cost. Also great selection with plenty of stock. My go to whenever I'm in Santa Cruz !
SCF has a variety of products and brands. They're dog friendly and offer a Veterans discount. Worth the drive from San Jose.
Angilbert Sarkis, fix your store PERIOD. I am curious as to what your hiring process is like as I have been served by low quality budtenders who have little to no knowledge on your products and are horrible at customer service. Although your selection is large, the quality of the products are 30% defective(pretty shit if you ask me) and on top of that, your return policy is apparently nowhere to be found when trying to return the product. It is understandable if you are short on staff but Angilbert do better.
Great products @ good prices ~ Wonderful staff ! but your online menu needs to be updated more often. It shows products you haven't had in stock.
First time I went there I got good service and a good deal. Everything since it's an uncomfortable ordeal. There are too many products there for any employee to know where anything is. I'd like your cheapest live resin carts please, a look of confusion, then endless searching. It seems like a simple question, apparently not. "Do you know what you got last time?" Yeah, I got some disgusting vanilla flavored cart that I did not request, I didn't say it, it's not her fault that the last time the last person sold me an awful product. I just don't have the time or desire to wait 20 minutes for a transaction that should take 2 minutes. The owner of this business doesn't seem to care about employees or clients.
Color me surprised when my $66 order is now $96. I had to put half my order back, awesome. Someone please make another Reddit post if they bring the student discount back so we know it’s safe to go back. This place is unaffordable now and I will be returning all my business to The Hook. With their rewards program they are now cheaper than Santa Cruz Flavors. Try their location off 41st, or in Watsonville.That being said, the security guard at Flavors is a nice person and I’ll miss him.Edit: I adjusted my review to 3 stars because the staff are also pretty nice people but I still can’t come back until the prices are affordable.
I was there about a month ago for the first time.. there was some good deals so I was advised to not use my 30% by the bud tender.. I went back this week and tried to use my 30% off first time customer discount and they said they stopped doing it last week! I will never return now! You can get the same products at other dispensaries and for less
Flavors dispensary is in a league of its own. The vibes are fantastic, and the staff isn't just knowledgeable—they're passionate connoisseurs who genuinely love cannabis. They go above and beyond to earn your repeat business, stocking their shelves with rare and sought-after brands like Cold Fire and Flavorade. And the prices? Unbeatable. It's no wonder people drive for hours to experience Flavors' unique selection and incredible deals.
Have always had great experience in Flavors. My boyfriend and I have never had a bad interaction. All the girls are knowledgeable and really cool. We locked our keys in the car this morning as they opened, the security guard TJ was ON IT to help us out. He was able to get their airbag tools to help us get the door open in less than 10 minutes. He was super cool and helpful! 10/10 stars for our favorite dispo in town
This place has been my saving grace this quarter of school. Super big, open store with plenty of options, awesome prices and discounts, and always super chill vibes and customer service. I’ve run into one employee, Christine/Kristine, several times, and it’s always fun light-hearted vibes . 10/10 would totally recommend this place if you have that 30% student discount 👌🏽
Where do I begin! This place is great! It's right off the freeway for one. The atmosphere is so cool. They have so many different products and distributors to choose from. The prices are the best in Santa Cruz. I've visited them all. The staff is very knowledgeable and inviting. Christine was badass and patient. I tell you it's like walking in a candy store. Oh and one more thing. It's cash only 🤑
Nice selection of good tast3y fun, always very excited coming back around to fill my pockets in a couple weeks!