Not only did I have a great experience, but these were some of the best prices in the area. I was in a rush, but Jessica was really nice and helpful in navigating the selection, as this was my first time there. I came to grab the same disposable vape I always get, saw that it was $10 CHEAPER than anywhere else I’ve gotten it recently (how!?), then Jessica hooked me up with an EVEN BETTER deal on two disposable that I wanted to try. Out the door, I ended up spending about as much as I’d planned but with twice the goods. Thank you guys!
I loved this dispensary, i was helped by Jessica, but the security and other bud tenders were all super great too! Amazing service, good vibes, and good flower!! Thank you Jessica!
I purchased a pre roll here awhile ago and when I got to my house I opened the pre roll container and there was No pre roll inside the container. So I went back to this dispensary the next day and explained the budtender I had made purchase but there was no pre roll Marijuana inside the container, just an empty carrying case container with no Marijuana. I didn't get my money back after I talked to the bud tender about my purchase and what was wrong with it. She just gave me a different container and made sure there was an actual Marijuana pre roll inside before giving it to me...
Disappointing first experience ! please take customers seriouslyWe bought two pre-rolled joints here and clearly told the staff beforehand that it was our first time and we specifically wanted the weakest option available. Unfortunately, we got the impression afterward that we were being mocked or not taken seriously we were likely given one of the strongest strains in the store instead.What was supposed to be a light and safe first experience turned into something very uncomfortable, both physically and mentally. It honestly felt like a joke at our expense, but it wasn’t funny at all.This kind of behavior is really disappointing, especially when customers rely on staff for honest advice and responsible service. You’re not just selling a product you’re responsible for how it affects people, especially beginners.
Was served by Tanya, she was amazing!! Very friendly, helped me with item queries. I didn’t have enough to tip her today, but wanted her to get a great review. Love this store and service has always been 5/5!!!
Rae my bud tender was very welcoming right when I walked in. She really is a ray of sunshine. She took the time to answer all my questions and helped me get a great deal on an oz of Moonmade Farms one of my favorite sun grown women owned growers of all time. The store is clean and the atm is only$2 compared to some places. To improve, there could be more half oz and oz options, as well as sun grown flower and daily deals/happy hours, etc. The prices are about the same as most dispensaries. Thanks for a lovely birthday shopping experience!
This is my favorite dispensary ever. There are so many to go to, but Velvet is just special. Their selection is consistent and high quality. The staff is so friendly and knowledgeable (shout out to Marissa!) and make me feel oh so happy every time I visit. My Easter dreams have come true. My heart is healed! God is good! 🙏🏼
I pretty much stopped smoking weed when it became legal. I live Velvet for their sleepy gummies. They have what I need all the time.
This store is close to me and I thought I’d check it out.Jen looked after me and was unbelievably knowledgeable, very kind and super helpful.Will definitely be back.
Nice neighborhood weed store. I go there once every month or so. Everyone is so friendly! And Chris is very helpful in recommending good products.
Velvet is the Best around Eagle Rock and Pasadena Best Bud Best Everything! Bud tenders are second to none! Shout out to Jen!
Jen was super nice and helpful! Got me all the edibles I needed. Will definitely be back!
Jasmine was so helpful and nice!!! The bud was also super smooth!!
GREAT customer service and super helpful gentleman named Christopher. Thank you so much for all your help!!
Chris and Jen are the best BUDdies. Very knowledgeable and also friendly. They were patient and happy to help. Highly recommend Velvet for all your green needs !
Best shop in Eagle rock! Thank you so much Jen for helping make sure my birthday was spectacular with great product recommendations - Happy returning customer
Great first time experience! I wanted to get oils for my mother, who has ENRD/CKD to help with the pain and help to increase appetite. They were very helpful, and it was like a high-end cosmetic store in there!
It was my first time I came in at 6ish happy hour 5-7 I went In for a 20% off all turn products its donation is 40$ but as I look at my receipt I paid 50.00 what discount did I get ?