Fantastic customer service from the employees on site bit the customer support for the points system have officially turned me away from any further purchases from a trulieve owned facility....they offer points for purchases that randomly disappear or not show at all then they will take your points away for mentioning it to them toxic customer relations on the trulieve points.....I will never make another purchase to support they're company
I can honestly say as a flower regular these guys have the BEST customer service hands down! The environment, the employees, and the aromatic smell! I recommend these guys for a dispensary near me Mesa, Arizona Harvest Hoc. Thank you!
Always quick, great variety and prices.Tenders are very patient, knowledgeable and always happy to help.The online ordering is great if your in a hurry ( usually no waiting from what I've seen) .Highly recommend this dispensary.
Always have a great experience here! Even though the main room is small, I have never felt rushed when I had questions, wanted recommendations, or just wanted to learn about new products. The entire staff is happy to educate, share ideas, and help you find exactly what you're looking for. Jordan and the whole team are excellent!
I had such a great experience here with Jordan, Chase, and Frankie. They made sure my first time visit was informative and easy, not to mention their exceptional customer service! I would absolutely visit this location again!
Always on point and everyone ALL STAFF I MEAN ALL STAFF ARE FRIENDLY ALSO RED ANDMANAGMENT PLUS STAFF VERY educated on the whole MMJ COMMUNITY AND PROCESS process this shop has been family since they been around #truthyo
Jordan and Red Falcon are the best in the business! Hooked me up with some awesome deals, super polite and professional. Knew every deal and what worked best for me. Thank you boys!
Dillon is very helpful and knowledgeable about all of the products. He was kind and patient and seems to be working very hard with only one hand! I was very impressed. Thank you Dillon for a great experience!
I go all the time. The guy with the dreads. Cashier number 45714 dude needs to take a class in customer service. Guy looks like he hated his job. Was rude to me and my guest. He needs a reprimand or something. I am highly offended by him.
I'm posting this establishment for horribleSecurity overall is non existing for customers and employees. They have had several different occasions of people who come in the establishment and act violent towards staff. There is no Security. The protection of customer and employees should be expected during all hours of operation! this behavior happens during days and evenings FYI. I'm in the top ten percent of Google reviewers, and I hope to bring attention and awareness to your establishment for the lack of security for all in your building. Maybe you should be on the news? This could be a great story? Maybe HR should read this promptly? 🤔 I'll be looking into this more just so you are aware.
Great pickup process for pre orders or online/express orders. but if walk in or don't know what u want, Low # of registers & tenders you should expect a wait. Come to think of it relative to the size of the building, the main room is rather small. Truth be told it's not much if not the same as the express/pre-order room
Worst one yet! Staff has zero clues about anything, let alone Cannabis. The guy letting patrons into the back and accepting your ID, clueless. More interested in his music selection and drawing. Watched a fight almost break out due to staff not paying attention and doing thier job properly. Been to quite a few in the state. Not going back there again. I'll go without! Customers at this dispensary are VERY rude. Lady talked smack to me for walking out the door to leave and didn't hold the door for her and her man! 😂 this place is purely laughable!
My favorite dispensary in the area. They have some great specials and higher potency flower. No loud music, adequate parking. Staff has always been nice and not pushy. No nonsense. Only thing is web site could be better.
I consider Harvest Mesa my personal dispensary 🙃.They are consistently friendly and speedy at service!Love the online ordering service which is almost exclusively how I shop here.I’ve tried a couple of other dispos nearby but none have quite the selection or pricing that I can find at Harvest Mesa (great deals, regular specials, somehow better bang for my buck than other spots) And I haven’t found one that’s as convenient for ordering or pick up. It’s a genuine pleasure visiting this dispensary for me and that’s not my typical experience.Thank you for sourcing amazing product and hiring outstanding employees! 👏Love love love!
I went for my birthday, atmosphere was fun. Music could have been turned down a bit so everyone wasn't trying to talking over it and one another, making it so much lounded than need to be. The lady helping me out was knowledgeable and awesome to talk to.
Josh has give THE BEST service! He greet my spouse and I by name and he always know exactly what we are looking for. He’s given us tip on what to look for in packaging and flower! He also takes his time and shows the differences in each package. It’s really always a pleasure to see him.
Was once a great place but has declined. A lot of other great places to go with product in stock, offering great customer service, and rewards. This harvest just doesn’t have that anymore.
This place is nice. If you have to choose between this and chandler go here every time. Online ordering is a breeze and its not on a main street so the tiny one way lot doesn't suck as much.
Kasandra was an amazing salesperson, she explained everything I wanted to know and kept an energetic spirit from start to finish. I honestly appreciated the help, will be back!!!
I love this dispo and have been going here for well over a year. They have the best product and the best budtenders in the world, they remember me and make my visits wonderful and speedy. Megan helped me out today and picked out some great products, they all SMACK and I left with a smile.I left this review awhile ago and still shop here. The product continues to grow and maintain quality and the tenders remain knowledgeable and helpful. I was sad to see so many bad reviews for this Harvest because I know for a fact that these employees always exceed all expectations in going above and beyond to help their clients. I look forward to continuing my shopping here as well as enjoying the people and products.
Great place super nice people the deal I got for being one of the first stizzy customer was great highly recommended spent less the $40 and got one of the best deals I have seen yet 😍😍😍
Let me preface my review by stating that I'm a Military Veteran who uses these products for pain and am very disappointed in how Harvest HOC handled my online order.At 6:08 PM on 4/20/23 I placed two online orders (#17537768 and #530944971) for the "50% off the entire store" offer which was valid for 4/20. At 6:11 PM, I received an order confirmation email stating the order was being prepared, but I never received any communication that my order was ready for pickup. I suppose I could have called the store, but I thought surely they were backlogged and that they would honor my pickup order the next day since I had proof that I placed my order on 4/20.On the morning of April 21st, I stopped by the store to inquire about my order, only to be told by the Manager that orders not picked up by close of business are returned to stock. I told the Manager I never received notification that my order was ready for pickup, but he only offered excuses as to why they failed to notify me. Even so, the Manager refused to honor the special online pricing under which I placed my order.Now I get that they were probably swamped since it was 4/20, but this store clearly failed to communicate effectively. Moreover, to not honor the online order price was simply not right.
Harvest of South Mesa is our favorite dispensary in the valley. They have a great selection of high quality brands, and their daily specials can’t be beat. The staff are super friendly, & highly knowledgeable about the products. Huge shout out to the crew there, especially Jordan. He’s the bees knees. 🐝
Very nice and friendly staff. There very great at explaining the products to you and try to help you to the best of their abilities so that every customer leaves happy and comes back.
THEY DESERVE YOUR BUSINESS!!!This is a great store with wonderful workers and a variety of options to choose from.My complaints are that they don’t usually have someone to answer the phone, the online inventory doesn’t always show everything they have in stock, and that I had previously signed up for points and in all my transactions I’ve only received 25 over all.When I asked about my points I was told I never signed up.It’s little inconveniences, but they add up sometimes to an unsatisfactory result.Make sure you’re the one that asks your tender if you’ll be getting points for your sale.Always be kind.
Maxwell was one of the best bud tenders I’ve ever met! He offered great suggestions that suited my specific needs and was a very friendly and welcoming guy from the moment I came in. It’s easy to tell they take time to hire passionate caring people here which really makes your experience at this dispensary stand out compared to others. I’ll definitely be back!
Awesome store. Bud tenders know their product and are very helpful. Jordan always has a smile on his face and ready to answer whatever questions I may have, no matter how ridiculous they might be.
Ethan is always a great help with recommendations on the products very knowledgeable personable and friendly with anyone and Everyone I see him encounter when I come in. this man has gone above and beyond with my expectations on the process of things in regards to this field of service. Everyone else is awesome as well but I want to shout Ethan out particularly because he has never steered me wrong and stands out to me among the rest thank you!
This is my place of choice for the following reasons: staff is always welcoming, staff is knowledgeable about the different products, staff always let me know about the specials, the patience they show me is so over the top as I struggle with seizures, yes, sometimes in the store and I have a med card for years. I've tried other places... Harvest has won my business for life. I so appreciate the level of customer service that they have provided to me thru the years. Love the WISDOM discount!!! Bless you for being the best!
I have Red and Ethan as a bud tender often when i come into the store. Both gentlemen always makes great selections for me based on mg specific needs. They’re super pleasant to work with, polite and makes coming into the store a great experience.
All I can say is WOW! The staff here is always friendly and ready to make recommendations. My favs are the house brand gummies, Lovely. Dare I say they are lovely? They are delicious! Today was the best visit. Red was our budtender and he was awesome. Customer service is tantamount and he nailed it. Red, gave us the 411 on some new Item 9 carts and made our experience fun and memorable. Cheers to the whole crew at this location too. You all rock!
I really love the deals this place offers! The staff are friendly and very knowledgeable on their product. Every time I go there I leave smiling and feeling warm and fuzzy because of all the positive interactions! Enjoying the product is one thing, but to enjoy the people that sell it is another. I enjoy these people immensely!
Amazing first time visit as a new medical patient. Amazing staff a big shout out to Curtis and Zach and Stephen very knowledgeable friendly and very outgoing and amazing customer service very big selection on flower edibles and concentrates and everything you need they have you covered well worth the drive for me. I’ll definitely be back thanks for the Alien labs. And letting me save my first time patient deal for my next visit.
Harvest took over a smaller dispensary so they don't have as much stock here as some of the other locations. The staff here is super nice very knowledgeable and helpful. Location is hidden back in the industrial parking kind of hard to find.