While I appreciate the fact that we have a dispensary at all, the markups are absolutely ridiculous. Staff is always helpful and nice, and the store is clean and organized from what I can see, but there is no way in hell I was happy paying an even $40 including taxes and tip for 3 lousy nugs. In my personal opinion? Just go to Happy Hut.
I was in town for business and went to Mystic Greenz for the convince; I did read the other reviews, but decided I’d pay the premium for the convenience.Well the other reviews are spot on! I paid $66 for a 1g cart (and it was a lower 80% THC and no info on the cannabinoids) that is almost twice as much as I spent on my lat cartridge.I strongly recommend; if you have the time, to take the 45 minute drive to Springfield or Bloomington, especially if you’re buying anything in quantity.There are great opportunity for someone to open a store and undertake these guys and still have a higher markup the Springfield or Bloomington!Like the other reviews said and I agree with, was the staff were nice, friendly, and helpful, so no issues there.I question if some of the reviews on Google are actual customers, or contrived reviews. If you look on yelp, they have a one star and what comes across as more realistic, honest reviews.One more thing I was not very happy with is they forced me to give up name, phone, email to their system before I could buy; I’m protective of my personal info and where I share it and I REALLY don’t thing it was necessary here just to make a purchase
The staff was friendly and very knowledgeable about all of their prodcuts. There is a small out of town fee, but it really wasn't much. Definitely worth it
Awesome selections. I'm an old school toker but I've been expanding my experience with the edibles and pens. Prices are very reasonable
I've got some deals here, good service and convenient location. If you haven't checked this place out, stop by and see for yourself.
Overall, good business and customer service. Love the choices in products and upgrade their payment system outside of just using cash. If I can say one thing bad, it's not Mystic but ignorant politicians and self-righteous citizens being against something they don't even partake of.
A great dispensary. Tiffany and John were so helpful. I made a mistake in my order but they were so kind and helped guide me to what I was looking for. It was quick and easy. I will be back! Thanks you all! I appreciate the great customer service. I will recommend this over any Springfield dispensary!
Working here is really a great opportunity & my co workers are wonderful and well educated in the field. Cannot wait for the green house to be built! 10/10 would recommend
The people here are very friendly and helpful. They are knowledgeable about their products and have recommendations if you aren't sure what you're looking for.Most dispensaries I've been to just feel too clinical, and I would get the vibe that I'm being judged because I was there for recreational use and not medical. I do not get that feeling at all here.
Amazing place!Definitely not the corperate feel of the other franchises that are publicly owned...Prices even compete with medical dispensaries.. 20% discount to med patientsDecent rewardsstaff knows a lot... Tons of promos and pop up events
We just moved to Illinois from South Carolina and this was one of our first stops!! This place has something for all the smokers!! Very nice!! Love the fact that you can place your order online and just go in and pick it up!! Great customer service.
The prices are right, the promos are even better and they stock items I can’t get anywhere else. Seems like they give a lot of new products a chance to shine on the shelves. From the receptionist, Brooke, to Amber the budtender, I always have a great experience. It shows that they really do care and don’t just try to make the sale. Need more of that
I'm not really impressed with the products, price, and wait time. Convenient, Reliable and Courteous. I've gone twice and I will go back.
We had a big kerfuffle due to a misunderstanding (largely my fault) and they made it right. Yolanda, the manager, was top notch. I've rarely had such superb customer service. You've earned yourselves a new loyal customer. Thank you!
The staff is amazing I will be completely honest and the prices are getting better as time has gone on so by all means please visit Mystic. The reason I’m giving a 3 star review is I feel like even after the time has passed since their grand opening, some things could’ve been updated to work better and make the website/store more desirable. The things I wish that would change are listed as the following. I feel like the website should have an option to sort by weight (it gets tedious to scroll past the vast 3.5g options and I would much rather just sort by weight and have only those weights show. I think the website at the very least should have a pay online option. I understand there are usually higher costs that way but I’d rather pay online and pick up rather than needing to stop at an ATM, which can be out of my way, just to get money. I hope to see these things change in the future and as I said, the staff is amazing and the prices have gotten much better since opening so please don’t let my complaints stop you from going. Those are just what I find to be a pain. I’ve always had great experiences with the staff and definitely love the energy they give off, I just wish shopping online was easier.