Brian is the best!! He’s knowledgeable, patient, kind, and funny. And when I could take my dog in Brian really liked him! He provides wonderful customer service.
Today was my very first experience with any dispensary and I was pleasantly surprised by the ease of the process and how uncomplicated it was. Tysie was incredibly knowledgeable and very easy to talk to. Thank you for the welcoming and for helping me live my best life off of prescription medication. 💯❣️
Very clean and smells fresh, it was my first time at the Suffolk location and the staff were amazing! Thank you Shy. All though it’s a distance from my home and the Portsmouth location is closer ( which is the worst since they have all these different people working there, I had the worst experience ever and I will not shop there anymore) but Suffolk location is definitely worth the trip.
Excellent and beyond...Julianna even remembered me from a few months ago. Knew what I shopped for and was knowledgeable and most of all, kind and caring and considerate. I've gone to other dispensary's and some try to sell you things you didn't come for. Not here. If you ask her a question, she answers and with a bright smile at that. Most definitely, my favorite dispensary. I'm a customer for life !
I’ve never encountered such unprofessional and uncomfortable treatment at a business. The security guard at this location, particularly the individual with orange hair, exudes an openly hostile and, frankly, racially biased demeanor. Rather than providing a neutral and safe presence, he appears more focused on profiling people before they even enter the premises. His conduct is aggressive, inappropriate, and entirely unfit for someone in his role.Adding to the frustration, the staff at this location do not seem to follow their own stated policies. The store is advertised to close at 1:00 PM, yet I arrived several minutes before that and was still turned away, with no acknowledgment of the time or the effort I made to get there. This isn’t just poor time management; it reflects a lack of respect for customers and basic service standards.Overall, the atmosphere here is unwelcoming. The energy feels cold, judgmental, and dismissive. If you’ve ever walked in and felt uncomfortable, trust that instinct. It’s not just you. I gave this location multiple chances, hoping for a better experience, but the issues have been consistent each time.I won’t be returning, and I can’t recommend this place to anyone who expects to be treated with even a minimal level of decency or respect That said, I won’t fault the company as a whole. Other locations have been a breeze to deal with. This issue seems isolated to the Suffolk location
First dispensary visit ever. Staff are all very friendly and welcoming. Julianna took her time and answered all my questions. She is super knowledgeable and not condescending at all. Really great experience.
Jasmine was very knowledgeable about the products. She was also very polite and helpful. I'd be very happy to be helped by Jasmine again in the future.
This was my first visit there and I was very surprised. I’m familiar with dispensaries in California where I’m from. I’ve been getting delivery since I got here so I finally got the dispensary near me and it was awesome. The blood tender was very kind and informative. I would definitely recommend this dispensary and I will definitely be back☺️
Julianna was so patient with me. She helped me decide what would be good fit for me!And, she was exactly right! She has a very lovely personality...as did the rest of the staff. A really wonderful experience!Thank you!
Megan was terrific. She helped explain everything I needed to know about a product I was unsure of. She is very kind and very knowable about all the different products. I highly recommend her!
Meagan helped my with some questions. She made suggestions to what I was looking for. She listened and guided me to what specific needs. Very Knowledgable about the product. I look forward In Meagan helping me for my needs again. All of the staff today we very polite and helpful.
Meagan is phenomenal. She is very knowledgeable and friendly. I told her my issues and she had great recommendations. Overall, great experience. Everyone was friendly and the facility was clean and smelled nice.
The experience was good, but when I checked my purchase it had changed from 1:2 Tangerine to 2:1 Tangerine. I will try tonight and see how it works. I accept that I should have checked more carefully.
Erika was fantastic. She was knowledgeable, personable, and very polite. I'd give her 10 stars if I could!
Tiffany is probably my favorite Bud-Tender. She only recommends the best products and they sell. Highly recommend; Girl Scout Cookies 3, The Bank: Chemdawg and Royal Cookies II. I always look forward to Tiffany and her knowledge.
Everyone here is amazing, respectful and wonderful. Thank you to everyone who works here to make our day better. I've been to four different locations and Suffolk is definitely my favorite location.
Jasmine was great & very informative and helpful today and everyday since I have been coming here last year! Very polite! I love all my people at Cannabist in Suffolk, Virginia!!!🙏💜🙌 Yal r awesome!✅✅✅💯💯💯💜💜💜 Keep up the awesomeness!!!
I’ve been going to three locations for the last 2+ years. I have to say this last visit to this location was by far the friendliest experience I’ve ever had. It started with the security guard then the ladies at check-in and right on to all three people behind the counter. Hats off to the best customer service! Not to mention the greatest product in the history of products. Keep it up gang.