Love going to this location. Staff is ALWAYS friendly and helpful! Great selection of products to choose from.
My shopping experience was fabulous. The receptionist helped me promptly, and the staff was more than knowledgeable and kind. The three stars come from their service , but these prices are just plain mean- do cancer patients have to trick out for a joint? This seems like a business that has monopolized and money grabbed. I know weed prices , and these are GREEDY!
The associates are very rude. They treat you as if they are inconvenienced by your presence as a customer! Crazy enough because this is a customer service based business and you are also dealing with individuals with ailments. Anyone in power at this location, looking at the review, PLEASE TALK TO YOUR PEOPLE. It’s not that hard to find decent people. Of all the dispensaries I’ve visited in VA, and in other states, THIS IS THE WORST. Not only is the customer service poor, the selection is few. The line was out of the door when I visited, prompting me to believe something good was happening. Upon entering I found “new arrivals”, that I had seen across the Hampton Roads months ago!! This was a wasted trip, I’m so disappointed ☹️ 👎🏾 but I will say that security here is on point! They won’t tolerate any nonsense, but still have a way of pleasantly welcoming in guest. I hate to be that person but, I’m never coming back here 🤣🤣🤣. I advise everyone else not to either. If you’re looking for a good selection and would like to be treated with respect and dignity, then DON’T COME HERE. There are better locations within the vicinity.
Power was out when I tried to enter about 11am, can’t blame them for that. But a hour later power came back about 12pm and I waited 15minutes at the door tried knocking and ringing they wouldn’t answer, clearly trying to stretch it out while they get paid, they could of said our powers back but we need time to setup(they were already open before power went out,but ok) instead people were just coming up and walking away because of the sign they put and no answer, which I guess was their goal, to do less business while they are paid. todays 12/6/2025 here’s a photo of their lights on but the makeshift closed sign I could hear the dude inside start laughing when I took the photo. Just lazy. Can’t say much against the place, it is what it is. The people though, lazy. They close at 1pm for break anyway right? They had a lot of people waiting or just straight up leaving which I should of from the beginning because they clearly aren’t professionals
They have decent selection, little over priced. My reason for the 1 star is I showed up 12:58 to pick up my pre-order. The security said theyre at lunch come back 1:30. It was 12:58 not 1:00, also she said it would take too long to get me in and out to let me in. Very rude and unprofessional, just coming up with excuses. I know it don’t matter if i dont come back but watch out for the 1-1;30 lunch time. They leave early and come back late.
In comparison to the Portsmouth location, this one offers a superior and more amiable experience. It is disheartening to observe that individuals at the Portsmouth location continue to be employed, despite their treatment of vulnerable individuals in need of their medication, which constitutes mental abuse. This situation is truly regrettable. However, the benefits of this location justify the extended drive and potential traffic congestion of an hour. Also at this location in Hampton no one acts robotic real vibes and people that can truly show they care nothing fake!
Great service! Very friendly! Knowledgeable! Many discounts
For the first time in my life I have relief. The only thing in the past that has worked for my migraines is prescription pills(which I dont get perscribed enough for the amount of migraines I do get, plus it has side effects of dizziness), nothing over the counter works even when mixed or in excess. I ironically was developing a migraine as I made my first purchase and immediately went home to take my new medicine. It stopped my migraine in its tracks! 20 years of suffering has ended. Im in tears of happiness. The staff is extremely kind, friendly, and educated. I thank you all for helping me to life a normal life.
The team here from interacting with security to the front desk to check-in in the back ordering/picking up my purchase are always super nice and friendly!
I wish you could see and smell samples of flower before buying them cause it’s hit or miss. Sometimes they are not fully cured yet when it was the same kind you had got weeks prior. Only concentrate that’s ever been a good constancy is the cold cured ones otherwise they are very chalky and hard to smoke! Oh, BUT the people here are all super awesome and helpful peeps
Excellent service from time you Enter door until you leave.. Security Guard is Always on point with her Job.. Checking in Always good, even when you accompany new customer... After going through Security door. All staff in back Welcome you as you Enter .. Of all staff back there..I myself prefer Ms Latoya.. Excellent knowledge on what's needed to control your pain.. Which product is best to stay awake or go to sleep.. Thankyou..
From entering the door it was good vibes. The entire team was very helpful, kind, and professional. Special S/O to Sabrina!!!! She was extremely knowledgeable in the products, very patient at explaining whatever was asked, and just very good customer service.Overall, just AWESOME STAFF
Taylor is absolutely top-notch! Talk to her if you have the questions of an inexperienced or little experienced person. She is savvy with all the details and knows how to connect your specific issues to the perfect product who could ask for anything more? She even showed me how to fill out my journal book so that I can keep track of my journey of fine-tuning products to my specific needs. Well done, Taylor! You made my first experience perfect – – absolutely perfect!
She was very pleasant and helped me through my experience with ease. It was my firs time and Sabrina made me very comfortable. Thank you again !!
Sabrina and Kate were awesome. Sabrina really took the time to explain so much and was so patient and knowledgeable. Will definitely be coming back!
Today was my first time going after recently obtaining my medical card and the entire staff was so warm, welcoming, and understanding! They ushered me through with grace and patience, I felt safe in their hands throughout the whole process. I will definitely be returning 💖
This is the top notch Cannabis dispensary,I’ve been going there for a while and I’m glad that they keep the same people around and got rid of the 2 bad seeds that was filling in ,not only that this place is the top notch and number one dispensary,the employees are great ,Ms.Vivica helped me today and she always kind and helpful with full knowledge of everything on the menu ,she always greets people with a smile and takes her time to explain if a brand if right or wrong for you .This Hampton dispensary is an A+ all the way around as long as they keep the same employees it will always be great 🤗I have a big selection of almost most things on the menu and everything I am 120%Satisfied with.I Love this place and everyone else should too😁
Latoya is “MY GIRL” always very helpful, makes me smile every time I go in. But the entire staff at the Hampton Dispensary are great! They always have what I want- even if they don’t they always have a huge variety unlike the one in Va. Beach. I rush & fight through that HRBT traffic to come to Hampton. But again ‘TOY’ is uh-mazing! Give her a BIG SHOUTOUT next time you go ❤️
All of the employees at Cannabist Hampton are friendly, and extremely knowledgeable about the products. Taylor waited on me today and said she liked my vibe, as did I hers. She reminded me about my loyalty points, and that the product I was buying was on sale. I've never had a bad experience at the Hampton location.
Kate is amazing! She listened to what I wanted to achieve and took the time to find the exact products that I needed. She is friendly and very knowledgeable. A pleasure to work with. And I will seek her out in the future for my purchases.
I only get vapes from this store and they’re good. The location is easy to access and I’ve never waited that long in line so that’s convenient. However, the staff here are just okay. Their attitudes aren’t great and they can be condescending at times. A couple visits ago, I overheard them making fun of other customers after servicing them. Hopefully we can see a turnaround soon.
Asia was great !!!Very helpful and helped me to get exactly what I needed 🙂
Great team members. They go above and beyond to make sure we are getting what we need. I had the privilege of being checked out with Latoya. Thank you for being polite and helpful. Brain Injury,migraine, anxiety,depression it is nice to know that there are caring people still in the world.
Nicole B.. Your knowledge of the Different types of product you have was remarkable.. Thankyou so much for your assistance in helping me out with what to get and What not....
It's very sad how expensive these products cost! This does not allow people to have the medicine they need when needed. I also find it difficult to understand why the staff seems to be unprofessional and judgemental towards you if you have any issues that others can see. I have extremely difficult amounts of anxiety that I deal with on a daily and sometimes it's noticable to others. It's in those times that the staff starts treating me like I'm a drug addict or something. It's also very disappointing that they can't and don't keep the products I depend on in the store. I lived in Colorado for many years....and I can say from experience that the medical dispensary here is a flat out joke and smoke and mirrors. This place doesn't even provide the consistency or quality that the recreational dispensaries provide elsewhere. This should not be a medical dispensary. It's at best a sad attempt at a recreational dispensary.
My bud tender had no knowledge of the products and told me to look at the menu when I asked for their advise about products. Then she insulted me telling me I’m not in Cali anymore and they’re the only store in this area so I may as well buy from them instead of driving to another store. B…please!!! The products are a RIP OFF and the tenders are unprofessional!!!
Have your paperwork and ID ready to go in. After you register, you are buzzed through to the counter with employees who know the products well. Flower, vapes, pre rolled and such. It"s made a huge difference in my sleep, arthritis and migraine headaches.
Very nice store. Clean, friendly, great products. I'm a pre roll kind of person and they usually have good specials on pre rolls. Must try the Blue Matter 💙 one of the best I've had yet.
Prices keep going up....better off going to the streets, the prices are by far better! Disposable vape pen used to be under $30, (like $27-$29) now they $30.75....Greedy companies, not like the supply and demand isn't there. But with these prices increases, their deman will drop and eventually, lose money/business. Few dollars isn't a big deal until it's consistent and consistently increases.However, if it's not that, they would change the point system then. So either way, this company is going to try to pocket more where as it's not needed except through greed.Also, the people here are not as great with customer service as Portsmouth or Richmond areas. These people act and appear very cold, tired, and unsympathetic. Maybe not so ironic for it being Hampton area. You can tell these people live in the area.
Very grateful to fast, friendly staff that were able to field all of my questions and provide me with the info I needed as well as pointing me towards the best help I've had in years for my back pain as well as my anxiety. Prices are higher due to taxes, but aren't so overpriced that it makes care impossible.
Everyone is very nice, kind, and professional. If you have a question. They usually have an answer..Everyone is nice to my service dog Dunkin.
Very knowledgeable and friendly helpful staff. Always ready to answer whatever questions you have. I highly recommend
Very friendly and educated staff. Made me feel comfortable on my first time going. Professional setting and fast efficient service
This place is very helpful to pain patients who have been left in the dirt by their Dr's! Wide variety of products in flower, vapes, tinctures and body rubs. Getting a dispensary card is easy now. You can do it right there, it just takes a little time and the price of the face time Dr. I highly (pun intended) recommend going here!!!
I went on probably their busiest day of the year but my experience was still great. Staff was great on intake and just as good at the counter. Lots of products to offer but I had to learn the VA brands. The interior is clean and classy.
Day 1... so I'm not going to judge too harshly. Very friendly and helpful customer service. Only 'suggestion' is for the staff to be more aware of a long line of customers waiting to be served... maybe keep the small talk to a minimum during the busy times. Otherwise, great experience!
The service was amazing. Sabrina was amazing. It was my first time at the dispensary. And I informed her of my concerns. And she helped me make the right choice for my needs. Keep up the great work. I appreciate you and the team.