I was belittled buy the woman who works there, and then hung up on. Then got a phone call back and they couldn't even fulfill my order. I had called once last week but because of the 4th of July holiday assumed not to hear from them till early this week. Then I had to call back again on Wednesday of this week and then again had to call back today. Finally I contact the Cannabis control board because there was no response and the Cannabis control board had them contact me. The woman who works there is extremely sensitive to my tone of voice and that's why she hung up. She had a man call back who I dealt with before but when answering the phone I heard her him tell her very clearly "I'm going to kill her with kindness" he did not! I don't really understand the difference between medical stores and recreational stores other than that I found the people at Medical stores to be extremely unhelpful and the people at recreational stores to be extremely helpful. The only bonus I found with my medical card is that I don't have to pay a lot of taxes but when you can't get the medication the amount of taxes you have to pay doesn't matter. I find it very concerning that any of us are being discussed poorly for no reason other than the person we are talking to doesn't seem to understand our situation. I know no one is going to stop going here but I would suggest to everyone to start getting these medical facilities back on track with the concept the customer / patient is always right because what they're doing to the psychiatric patience is disgusting
Love the people, love the product. Thanks
Absolutely some of the best cannabis grown in Vermont by the most fabulous people
Yet another Vermont dispensary that is medical only? Being a disabled veteran who's doctor is not allowed to give me my medical card really sucks. Pretty much forcing a potential customer, who spends no less than 6 to 8 hundred a month on cannabis products, to stay with the local black market dealers who also offer high quality for a fraction of the price here anyways. Vermont has set everyone up to fail all around...
I definitely agree everyone is so VERY HELPFUL and so accommodating to your needs and schedule definitely a huge help with delivery as no longer able to drive. Any questions they will help get your answers if they don’t know it. Love each and everyone.
Medical only cannabis dispensary. Good prices, great strains.
This place is awesome the little lady there was very helpful knowledgeable I do appreciate it and I do plan on using them again!
I'm sure it's a fine place, IDK why the place comes in when you type "recreational". It's for patients only, hopefully until October 1, 2022. When I update this review. Looking forward to being a customer here.... Until then, how about removing "recreational" as a tag...
Upon looking for recreational businesses in a state where cannabis is legal, I stumble upon Grassroots. A place that looks good online and advertised as a business on google, is closed to the public.Only for medical purposes.To which I ask, “Why advertise your business as open to the public on Google?”
Very friendly people and they are very helpful. The quality of the product is excellent and there is such a variety. The only negative thing I would have to say is that the rosin is a bit pricey. I am so glad that i switched back to grassroots.
Closed all weekend? Get it together.
Today is June 7, 2021 (Complaint)I've been emailing and calling trying to get delivery for 5 days, no one responded and answer machine has old message if " closed May 30, To May 2Please refund my $25/ change ,dispensary fee, since I can not get response from anyone to utilize my medical right to purchase.
i live next to it smells sooooo bad
the staff here are amazing. Very well knowledge on what will help for certain issues needing this approach. Well organized and easily able to set appointments online or by phone.
These are some of the friendliest, most helpful people I have ever met. Very knowledgeable about their craft.
Used to be great. But new management is slowly raising the prices, belittling customers and making the set up of deliveries an absolute nightmare (which is a big deal since they're in the middle of nowhere). Too bad, I would've given them 5 stars just 6 months ago, but a manager who mocks customers and worse? They'll shut down soon for sure. Highly recommend *anywhere but here*. Also their oil is super undistilled (it's dark and tastes off) and the "rosin" is like soup save for one or two strains. So it certainly isn't helping that quality control apparently doesn't exist. But hey, they lab test, so you know exactly how much THC is in their junk. Spoiler- in their flower, it's not much. I definitely rode the "this is medical so it must be better than the alternative" train for far too long. This is not a medical facility and they are not equipped to deal with or recommend for medical issues. These are slimy drug dealers with gangster mentalities towards their "patients". Period.
Great product! Very friendly staff. Prices are reasonable. I had given them a 5 star review, but I'm currently decreasing my rating to 4 stars. The reason for this is the lack of product. They frequently run out of certain products because they are currently unable to meet the demand. This is most likely due to the 150+ new patients they gained in the past few months.