I ordered turkey with american cheese foot long with (latus tomato onions and mayo ), Great food , very fast service just order and collected in 50 sec, friendly staff
Happy Customer! Had an issue on one of my purchases. This issue was taken care of on my very next visit. Thank you Vireo Health and workers!
My favorite medical dispensary but with a few caveats. First and foremost, they're closed on Saturday, which is just weird and inconvenient. Secondly, they're closed on most holidays, even traditional shopping holidays. For example, today is Memorial Day and they're closed, so I can't take advantage of their great sales, whereas ALL the other dispensaries in the area are open. And this is super minor but you have to be checked in by the worker behind the bank teller type glass and they'll only let one person at a time in. So if someone is checking in you have to wait outside in the cold until they're done and buzz the person ahead of you into the dispensary.
Not Happy!!!!Just went to Viero health after Just getting my Medical Marijuana recertification. I was thinking I would get a discount after recertification BUT they require you to spend a certain amount before you can get that discount. I then went to Verilife dispensary and made a purchase Verilife gave me the recertification discount with no questions asked. In the future I will only go to Viero Health only if I have No other choice and then I will only make a very small purchase just enough flower to get me through till I can get to Verilife, But I don't foresee having to go to back to Vireo. I'll shop verilife because it's bigger, brighter, better and more of a selection of products, employees are friendlier and more helpful. I'll also tell my friends and family about my BAD EXPERIENCE with Verio.
This was my first medical marijuana experience in NY. As some of the other reviews pointed out, it took an hour to check in with certificate, license, and filling out some paperwork. That was ok with me, Sal was welcoming and helpful and mentioned this will be the longest visit. Kate and Liam were right there to back everything up. I’m pretty sure they are all my BFFs now. Masks optional - I’m still wearing mine. I didn’t place my order online (I will next time), so Sal set me up on the computer and I was easily able to place my order. While it was being filled, assuming they were able to place their order ahead of time, 5 or 6 people came in and out quickly. The selection is vast. My only hope is that they start carrying Rick Simpson Oil products. PS, their first time patient discount practically gave me 50% off my order. (And I think there are more discounts for the next two trips too!) Lastly, the location of the store is in the strip mall with Subway. I added a new photo of the outside of the building with a Vireo banner hanging. PSS - this is NOT the Verilife Dispensary, they are different.
Warm, compassionate, caring and knowledgeable. They don't just do their jobs but watch out for you. If discrepancy in order, will call to make sure order is correct. Also mindful to make sure you get lowest price, checking for bonus points. As senior with cancer, I need and appreciate that extra help. They know I appreciate them. Need others to know, If you're looking for a dispensary that has good pricing, varieties of strains and excellent customer service this is your place.
I have been visiting this location for a while now- it’s about time I leave a great review! My favorite part about coming here is the staff and professional vibe it gives. All of the employees are wonderful especially Sal. Most importantly, I always leave with a smile on my face & satisfied with the product and service I received.
Amazing customer service! I have really bad anxiety(a big reason of why I was there). And the worker Sal walked me through the process and gave me all the important information and great options! I felt so safe and comfortable with this new process for me. Sal is a life saver! I’m also very happy with the sales and discounts for new patients. Great company overall.
Nice deals, The best in the capital district. Their selection is not that broad and the flower is well it's okay it's nothing great but not too bad a little dry. Not bad. If I were to give it a general grade compared to Maine dispensary weed or the weed in California which are pretty much on par with each other at this point I would say those are running anywhere from an 8 to a 9 out of 10 and the weed in the New York dispensaries specifically Verio it's closer to a 7.5 to an 8
Really good place to get the stuff you need. The staff is always extremely nice. They make you feel welcomed as soon as you enter. There is very little wait even if you do not order it online before going. The ordering online is also really nice. They also have really good sales that happen often.
Phenomenal experience, everyone was super friendly and personable. If I had any questions, they were fully knowledgeable about the medicine.
Every interaction I have had withe Vireo staff for years has been excellent. Their products are top-rate. Their staff is incredibly helpful, knowlegeableand concerned about the client. If there is any problem with an order they call right back, let you know exactly what they need on your end to make it work, and do everything possible to make it as easy as possible to remedy the situation. They're the best!
The products are excellent. The flower quality has always been good. This is my favorite medical dispensary in the capital region. This was a disposable that was very good.
This is the only place to go if you want to get all the great medical marijuana and deal's.they have it all from papers to vapes to oils to edibles and all the staff are great and professional and they deliver to me all the way to me. Thank you for that. And I want to thank everyone at RISE.. and thank you Donnie for delivering it .
My favorite dispensary so far. They always have new discounts. If you have any questions don’t be scared to ask the staff. They are really nice and know what they are doing. The only con is if you don’t pre order your items, it takes a while to get your items.
Honestly there should be other ways of accepting payments, bcuz some of us are living on a specific budget, whereas others r able 2 pay. I suggest if for a Medical reason then ur insurance should cover so the patient doesn't have that expense over there head. My opinion only no disrespect to anyone else.
Simply amazing! Great products , very knowledgeable and friendly staff. I love it at Vireo 🫶🏽
It’s a real clown show at Vireo Health. I give them my new medical number when they call me to let me know my card has expired. I ask the guy 1 question”Do I need to bring my medical card since you have my new number”. His response was “no”. I show up 1/2 hour later and the girl at the desk asks me for my card. I told her the guy I just spoke to 1/2 hour sooner told me I don’t need to bring it. Anyhow, I was screaming because she had the 3 inch glass and blocked the section off where you give her ID. Anyhow, I left, called back and they couldn’t care less. If this is what dispensaries in NY are gonna do, I hope they all go under. The staff at this place seems to be a little stoned. Maybe that’s why they can’t answer questions with valid answers. I’m done here
Ok,, it's been great here, I have to remember it can be very stressful with nys' involvement. I confess, I wasvgoing to another for a while, I buy primo so it was 50 an 8th. Well! After 3 cannisters In one week I wised up and went back to verilife. Omg for I think around the cost of that 8th, at Verilife I was actually able to get similar bud for HALF THE PRICE of the other store. So THANK YOU verilife for, well, for just being there!!
Just returned from the albany NY location, whereby I called in my order yesterday, they asked my pickup time, I arrived 5 minutes early, the pharmacist produced a few things and it was ready at exactly the requested time.All the front staff were courteous, efficient and good communicators.PLEASE. NOTE:I do not work for this company, we are both retired and have no affiliation.Joe B.
The staff were wonderful! Very friendly and thorough in discussing the products, and quite knowledgeable as well. I will definitely be back.
The whole process was pleasant. The pharmacist I spoke with was helpful and thorough. Went online to get an order, quick and simple. Everyone in office I spoke to was nice and since I ordered ahead it was ready.
Attentive and thoughtful staff who genuinely care about your needs and experience! I will continue to come here as it is always a pleasant time and they have options to choose from. Thank you Vireo!
Love this place! The staff are compassionate and always go out of their way to help patients out! There are a variety of products to choose from! The flowers are always prime! I always like the different strains that they get every week. This is the best dispensary in town! Highly recommend, products do sell quickly, especially during promo sales so if you are looking to buy get it while it last!!!
This dispensary is a completely different atmosphere than others in the area (in a good way). The employees are very helpful, kind, patient and knowledgeable. Their products/prices are better than most in NY. Definitely will be a regular patient!
The whole process was pleasant. The pharmacist I spoke with was helpful and thorough. Went online to get an order, quick and simple. Everyone in office I spoke to was nice and since I ordered ahead it was ready.
Super helpful staff!! I came in after calling to make sure that a pdf copy of my temporary card would work (they confirmed), only for my phone to die right as I was pulling it up! Nightmare!! They were super understanding though, lent me a charger so I could email them the pdf, which they then helpfully printed out and laminated for me :)Honestly super helpful and compassionate people, even answered my questions about dabbing concentrates, which I was incredibly grateful for. Love this place, love the deals I got, and love the staff!!! 10/10 Highly recommend if in the area.
I thought I would try Vireo out. I passed the business because there was no sign, even when you get closer I wondered if it was the right place. I arrived at 10:20 am and the door was locked at that point I wondered if it shut down for some reason because you can't see and activity. I'm not going to waste my time in trying to go back. Very disappointed.
My go to for medical marijuana. The staff are so nice and professional. I’m always greeted like a friend. Love Vireo!
Very professionally run very fast service even with the fake pandemic still very accommodating
Enjoying the whole flower.... write now. Good service.🕉️ Could use whole sale flower pricing. Mass is as low as $190 retail. Sup yo?⚡🙊🙉🙈 Where's the 1937 products in NY? If I can't buy it I don't want to see it in my email mailbox 😂
In my opinion... The best store in Albany NY and it's not only the highly respected employees that are always very helpful and friendly.... Let's start with their very involved need for info about yourself and it ultimately gives the store the capability to figure out what helps with your issues from anxiety to pain or whatever and... Well the Medicaid discount and or veteran discount is a big plus the discreet package for the products.... Just a plain paper bag. Now I'm going to continue to Bragg about the discounts and before they are even applied to the bill there prices are already cheaper than most of the other leading stores but the simple but yet small dispensary and it's in a odd location near the college in the plaza with the smoker choice and the frieghoffer bakery as well so after you leave you can buy a pipe to smoke what you purchased and stop by the bakery and grab some munchies and go home 🏡🤣😂... Very discreet sales and packaging keeping it safe and in more discreet package than any of the competition in dispensaries... Making Vireo Health The No.1 Store in Upstate NY...!!! Thanks again Vireo Health...!!!👍👍😎
Nice selection and specials. Very kind staff.
Best Products for a fair priceExcellent Customer ServiceFriendlyFastReliableHighly Recommend
Enjoying the whole flower.... write now. Good service.????️ Could use whole sale flower pricing. Mass is as low as $190 retail. Sup yo?⚡????????????
Went back to give them another try glad I did, there selection was vast and the staff is very knowledgeable and kind. Wonderful place for your medical Marijuana needs.
Positive experience. Very professional. Pricing was higher than expected.
Great place with quality products! Staff are friendly and helpful in-store. Pharmacist who did my consult over the phone was also really great...talked things through with me and answered all my questions. Easy to find, plentiful parking. Recommended!
Such an awesome place and the staff are so nice and helpful highly recommend coming here
Enjoying the whole flower.... write now. Good service.????️
I love the products they have because they always work for me. I love some of the staff it one person that I think can be a lil more professional. I always have to wait long even when I put my order in! I also got charged extra on my card as well! It was the same girl that should be professional. I hope they replace her I would love it even more.
I went in for a first time consultation scheduled for 12:30 at 12:15. 12:45 rolls around nobody has any idea when I will be seen so I walked out try veralife instead much better service
Very helpful. Staff is very knowledgeable about products. Will return.
The people who work in the Albany location have ALWAYS been more than helpful. They answered all my questions, offered me resources and are truly compassionate. Thank you all for your kindness.
Great. Very informative. Polite. More than willing to answer any and all questions. Would definitely recommend.
The staff here is amazing! They keep track of your previous purchases, so when you get something new they ask if you're familiar with the product(s). If you're not, they'll take the time to thoroughly explain usage and effects. The location is nondescript on the outside but very bright, clean, and welcoming inside.
Vireo is a decent dispensary, the staff have always been helpful. However, the three stars reflect my opinion on the pricing our local dispensaries charge. So if I were to rate Vireo on Product quality, service, and knowledge they would be closer to 4.5-5 stars. But the overall experience has to include how I feel after I take out my wallet and that can be painful at the area dispensaries even Pharmacannis. So a solid three is all I can muster at this point. Maybe when recreational gets up and running more supply over demand will correct this and make it more bearable.
Staff was super friendly and helpful. They assisted me in making educated decisions to relive pain from an injury.
Staff was super friendly and helpful. They as assisted me in making educated decisions for my impairment.
I like how everyone is nice and friendly.I like that they explain about the product that you purchase how to use the product.
They are very thorough and care about their patients and customers. I felt very safe going to their facility in during COVID, especially since they are taking proper measures to ensure our safety. They also have you consult with the pharmacist for your first time and answer any questions about dosing and products they carry. Highly recommend!!!
Always a good experience when I go there. They always make sure that I’m getting exactly what I need. They are very informative on the products
I greatly appreciate the online ordering and curbside pickup for my meds. Thank you.
I used to love this place , sadly it’s taken a drastic downhill regression in recent months. Lights turned off, very dark feeling and not as friendly. Orders not ready on time and staff acts like it’s no big deal. Some of us work and rely on timely pick ups. Really Very poor customer service and pricing is over inflated on pet medication Go try the other dispensaries in the capital region on New York. You’ll be treated with more respect and value for your money.
I am very happy with the Albany store on Fuller road. The girls there are extremely helpful,very friendly and nice. I only wish they could mail out the products. It is very inconvenient for me to come down there. It takes me 1 hour to get there and in winter it's even worse for me. Not a fan of winter driving. Sometimes I run out before I can get there. Especially when I was sick 3 weeks with COVID 19. SO NOT HAVING MY THC OIL, MEANT I WAS IN PAIN AND NOT SLEEPING. I don't understand why this company can deliver down state but not in Albany area. Please Coporate think about it.
They definitely need more dispensary's, quite a trip to get medicine and better prices fo sho.
It is a professionally run company. Staff is courteous and helpful. They have responded expertly to the pandemic. I highly recommend them!!
Great selection and great staff! I had literally no idea what I was doing when I first started, and the Vireo Pharmacists, and staff were so helpful in guiding me through all of the different products and pros/cons of each. I really appreciate their kindness, education and guidance when I was confused & frustrated, or I felt something wasn’t working. Their follow-up, and friendly, sincere care, is outstanding. Highly recommend.
I am impressed by the care & concern shown to me by the entire staff at the Albany Vireo Health location. Their attention to detail and their kindness are second to none. The most professional dispensary I have encountered out of three I have gone to. Also the products are cutting edge.Yesterday 9/28/20Good Morning,Yesterday I went to the Albany facility and exchanged 2 defective items for 2 new replacement items.I can't thank the entire staff enough for being there for me during this trying episode. Their care and concern for me was apparent and warming. They listened to my voice regarding my predicament and responded with compassion. I appreciate how they treated the situation as they showed that it is not about the money but about the patients care and well being. This experience speaks volumes to me as to why Vireo Health of Albany is there. To help those in need of medical attention and properly address situations that arise with compassion. I will always remember this and am appreciative and thankful for it. A special thank you to Evevlynn for her kindness and care.P.S. Last night was the best sleep I had in a long time.
Excellent staff, excellent products
Talked to Bethany about the soft gels and she was so informative and so helpful in helping me understand and answering all of my questions. A delightful young lady, I thoroughly enjoyed the phone interaction we had. Thank you again Bethany!
I'm very glad that Vireo has come of age. I prefer medical marijuana due to the fact that I'm allergic to all opium drugs. Now I can get relief from pain issues. Vireo's staff is always at their best and are will to help as much as they can. If you need an alternative to your chronic pain Vireo is the place to go!
I found they helped me figure out how to get my order and working with them was very easy they answered my emails quickly and phone calls were informative love the curb side pick up ,
Everything is great besides the .25g cartridges, complete waste of money. They say the coil can absorb 150mg out of the 250mg that’s in there, and boy does it. I got 3 small rips out of it and for $40 I’m never gonna be getting that again. I’ll stick to the syringes.
I love this dispensary, the workers are always so friendly and always answer all of my questions. They've helped me find the right option to help me. Their product is the only thing that reduces my daily back and neck pain/ nerve pain and I no longer have migraines daily! It is so nice to start living my life again thanks to the workers in this company. I highly recommend this dispensary.
I got there early and I was greeted by the person inside. I showed her my ID she came to the front gave me a form filled it out. She came out shortly there after he told me that my pharmacist will be with me shortly. I waited about five minutes my pharmacist call me my prescription was ready in 10 minutes I think I was there less than a half an hour please guys are awesomeI can tell you that after using my medication I am feeling a lot better already.
Just moved to the area and was able to quickly get registered with a dispensary closer to our new home. Pharmacist was very informative in helping me navigate to a different product line that is more full spectrum for my particular condition, educating me on a new way to dispense medication and to keep it working longer in my body. Their hours are very convenient and the staff is cheerful and kind, which all around makes the necessity of exploring alternative means of wellness pleasant and even something to look forward to.
Excellent and expedient service, professional advice and they were attentive to recommending discounts and very affordable on a fixed income. The staff were so nice! I had an excellent experience. Thank you Vireo Health.
Very responsive and patient with my questions. Store meticulously follows current COVID-19 safety procedures and social distancing. Very pleased with their service.
Great place friendly people. Willing to help and explain in anyway they can. My life has changed in many great ways thanks to this medication.
Horrible place!!! Went to pick up two vials last week got home used the first one it stopped working, took my second one out used it once same thing. Drove back (45 min oneway) they would only replace one vial went home that damn vial didn't work it was like sucking air not happy I just want a refund at this point going back tomorrow I will keep you posted
I love this dispensary, the workers are always so friendly and always answer all of my questions. They've helped me find the right option to help me. Their product is the only thing that reduces my daily back and neck pain/ nerve pain and I no longer have migraines daily! It is so nice to start living my life again thanks to the workers in this company. I highly recommend this dispensary.
I am impressed by the care & concern shown to me by the entire staff at the Albany Vireo Health location. Their attention to detail and their kindness are second to none. The most professional dispensary I have encountered out of three I have gone to. Also the products are cutting edge.
Absolutely love this place! Deff the best in the capital region. Best quality products and the staff is outstanding, exceptional. Slightly more expensive than the others in town but it's more than worth it.
Absolutely love this place! Deff the best in the capital region. Best quality products and the staff is outstanding, exceptional. Slightly more expensive than the others in town but it's more than worth it.
Just moved to the area and was able to quickly get registered with a dispensary closer to our new home. Pharmacist was very informative in helping me navigate to a different product line that is more full spectrum for my particular condition, educating me on a new way to dispense medication and to keep it working longer in my body. Their hours are very convenient and the staff is cheerful and kind, which all around makes the necessity of exploring alternative means of wellness pleasant and even something to look forward to.
I am impressed by the care & concern shown to me by the entire staff at the Albany Vireo Health location. Their attention to detail and their kindness are second to none. The most professional dispensary I have encountered out of three I have gone to. Also the products are cutting edge. Highly recommended.
Very patient, helpful, friendly staff with all the products that NY dispensaries normally stock. Would easily tie with any top NY dispensary if they would deliver! Otherwise I fear they may not be able to compete. That would be a real drag.
They are professional everything clean and Kind and courteous I recommend them highly And if you need help with anything they will make sure to help you That' Out standing
Very happy I found this place. Very knowledgeable and very nice to deal with. Never had a problem and always willing to work /help with anything! Thank you !!!
I have been going to vireo Health on fuller Rd. in Abanyl for nearly a year and am so satisfied with everyone who works there. They don't rush you, and answer all your questions. My quality of life has improved so much due to what was prescribed for me. I am virtually pain free most of the day one hour after taking it.
I love going to the Albany store. The staff is so wonderful and professional and the products are great with a great assortment at great prices. I could not function without them. Thank you so much for your service to those of us who suffer so much Thank you again.
Evelyn at the front desk went above and beyond to help me with what I thought was a my official medical renewal, but it wasn't so. She helped me get everything approved and was very professional and pleasant. I would definitely recommend Vireo Health in Albany to whomever is interested in their products. Thank you!
Ordering on line is easy & when you go in to pick up your order everyone is always so nice & friendly & always helpful! If you make any changes to your order they make sure it’s correct, & explain everything if you have a question! I highly recommend Vireo Health to everyone! Also they have very competitive prices!
Prices much better that Pharmacannis. Much more put together building, more merchandise and appeal. Both are great but I prefer here. Only thing is I’ve been having a bit of an issue finding anything that works for me.
First time visit on Sunday. Staff was very friendly, took a bit of time because as a new patient with them they must verify your information. Bring in your doctors certification as well as the card until they install a scanner for our cards. They will make you a pocket certificate to tape to the back of the card for future visits. Product is amazing at fairer prices than at fp.
The staff was very pleasant and knowledgeable about the products. The variety of options was very good. The only downside is the prices, I don't see how most people can afford to use the product on a regular basis.
I have been going to vireo Health on fuller Rd. in Abanyl for nearly a year and am so satisfied with everyone who works there. They don't rush you, and answer all your questions. My quality of life has improved so much due to what was prescribed for me. I am virtually pain free most of the day one hour after taking it.