Andrew was extremely knowledgeable and polite. He found me awesome deals and didn’t push too much. Excellent service. Definitely will return!
This is the best store in Michigan, categorically, they have top notch personable customer service, and of course excellent product. I've been shopping at their North store for 4 years in. This is the first time I went to the south store. Honestly, I was very impressed with everything. Reese at the front desk, is excellent.Chuck was my budtender and he's really good at what he does. Always gets you the best for you. They have the best staff here. The manager Jake gave me first class service and it was appreciated, he runs a top-notch dispensary. I've been to over 75 dispensaries in five different states. I'm writing this paragraph because they deserve the credit. I highly recommend going to Dispo South in Bay City.
Andrew and Chuck did an amazing job and is an awesome bud tender. He was super helpful and made sure I got everything I needed. Def come here they will take care of you. Chuck helped me today buy weed for the first time and broke down all the prices with me. He was very helpful.
⭐⭐⭐⭐⭐ First-Time Visit — Finally a Dispo That Gets It Right!Today was my first time visiting this dispensary, and I had heard a lot about it. We were greeted by a gentleman named Andrew, and right away I could tell he knew what he was doing. I told him it was our first time and handed him a pack of coupons we brought, and he hooked us up big time.I’ve been to other dispensaries in the area where I’ll request a specific type or strain and they say it’s what I’m getting…but when I get home and open the bag, it’s not what I asked for. They seal it up fast, send you on your way, and you don’t find out until later that you got the wrong product. It has happened to me more than once.Andrew did NOT let that happen.He showed me everything, took items out of the packages, confirmed the strain, and made sure I got exactly what I asked for. No games, no surprises, just honest, top-tier service.He was friendly, knowledgeable, answered all our questions, and actually went and grabbed everything himself. I absolutely love this place and will definitely be back.If you want a real experience and the right product, ask for Andrew.Thank you so much — this is the way to go!
I had an exceptional experience thanks to Chuck, and he truly deserves recognition for his outstanding customer service. From the moment I walked in, Chuck greeted me with genuine warmth, professionalism, and a level of attentiveness that immediately made me feel valued.What truly sets Chuck apart is his deep product knowledge. Not only did he answer every question with confidence and clarity, but he also took the time to explain the details in a way that was easy to understand. He didn’t just try to sell—I could tell he genuinely wanted me to make the best choice for my needs. His recommendations were thoughtful, on point, and tailored perfectly to what I was looking for.Throughout the entire interaction, Chuck showed patience, respect, and a passion for what he does. You can clearly see he takes pride in his work and cares about his customers’ satisfaction. People like Chuck make the entire experience memorable and enjoyable.If more businesses had a “Chuck,” customer service everywhere would be on another level. Highly impressed and extremely grateful for the quality service he provided. I will absolutely be returning, and I’ll be recommending Chuck to anyone who values expert knowledge paired with exceptional customer care.
Andrew M. Was such good help, very friendly, very professional and a funny person while I was there and very outgoing. He is a people person and I am sure it makes it smoother for everyone that comes in and works with him. Andrew is the reason I come back for business every time and will continue to come back. Very knowledgeable and a business man. Thank you my guy, I appreciate you to the fullest and keep it the good vibes.
I am not necessarily an excitable fella all in all, but I must admit that Dispo South sometimes brings it out in me. While I always leave there happy, yesterday it was kinda like a kid on Christmas morning we were so stoked. The atmosphere and selection are always great and the people epic, but Mattie absolutely crushed it with her knowledge, friendliness, and deals that felt like steals. Her couth and professionalism also brought into play an absolutely ridiculously good deal on an impressive glass bong. Without doubt, Dispo South is what it's all about...
Absolutely love Chuck. He is an amazing person and super friendly. I love when I come in and see that he is working. He is very personable and knows how to interact with his clientele. He makes them feel welcomed and like we are friends instead of a business transaction. His attitude and personality are part of the reason why I come to dispo south.
I had an absolutely incredible experience thanks to Charles! From the moment I walked in, they greeted me with a warm smile and genuine enthusiasm. They were incredibly knowledgeable, taking the time to listen to what I was looking for and making thoughtful recommendations without any pressure.What impressed me most was how Charles explained everything in a way that was easy to understand—whether it was terpene profiles, effects, or pairing suggestions, they truly know their stuff! I left feeling confident about my purchase and excited to try something new.Friendly, professional, and passionate about their craft, Charles turned a simple shopping trip into a great experience. If you’re looking for someone who cares about your needs and knows the products inside and out, ask for Charles!
Matti was awesome! My sister's and I stopped in and she was able to help all 3 of us in a timely manner. Super friendly and helpful with everything. Absolutely recommend!!
Eric, Maddie and Elizabeth were absolutely amazing! The customer service from start to finish was impeccable. Please give them a raise immediately for all of their hard work. I will most definitely be stopping back because of this wonderful team. Thank you guys again for all you do!
Bay city has some great deals. I used too go too north as well but they aren't nearly as friendly and have ripped me off and sold me defective products so I just go too south!:)
Marissa saved me yesterday. I just drove across the country from OK, left my stash to be safe dropped kids at relatives and came straight in, unshowered, slept at a rest stop. Left my other ATM with wife at home, here to see a sick family member. Brain frazzled. SHE SAVED ME yall. For real, she went WAY above and beyond and cannot tell you how much I needed that or appreciate it. THANK YOU SO MUCH!
I worked with Bernard today and got my buddy some herb to help with his pain. He just got out of surgery on his foot and he’s been doing better, he sure is in a lot of pain tho! Bernard helped a lot in picking out a good priced product and was very friendly and I can never appreciate that enough! 🙂
My husband and I had been coming in, but the way Zack refused to listen and kept pushing metrics over caring what the customer had to say caused us to take business elsewhere. We got a better deal by doing so. Nature's Best gave a better deal on the same type of flower we were going to get and a discount on shatter while being more courteous. Customer service goes far. As a manger, he should know that already. The women at the counter have always been great.
Payge was so sweet and all around awesome. Love it when a bud tender actually pays attention to the customer other than just trying to get them in and out. Really looked out for me as a first time person at they store. Much love yall and will be bk again.
Angie and Dominique is very kind and polite. They treat there customers with outstanding service, always with a smile. I do not come very much any more cause I love Angie's service. Everyone else besides a few people we like. Want Angie back
Had a great time standing in line for the 420 give away, me and my girl got some awesome stuff.. great service by Maron, 2 thumbs up man, keep that multi-tasking stuff up man!!!
I absolutely love the energy of the people that work at this location! Always so friendly, helpful, and very patient. So if you don't know exactly what you want, and have a million plus one questions. They will have all the answers plus some. Hands down one of my favorite locations! Would most definitely recommend going here to everyone I know. Keep up the good work! Thank you for always being so awesome when I stop in.
Jake is the man! I know I'm going to get good recommendations when he's there. Took the time to ask me what I looked for in product. So far has delivered exceptionally. I USED TO shop religiously elsewhere. Great variety consistently better quality than some other places.