Awesome experience for my first time there. The front desk staff were warm, helpful, and accommodating. Kevin helped me and was a rockstar. Super cool and chill dude, EXTREMELY knowledgeable, and very engaged. I’d give this place 10 stars if I could. It’ was a way better experience than I’ve ever had at their competitor in Elkton.
This is the only dispensary I shop at. Friendly, knowledgeable staff, awesome prices and deals, and a huge selection. I just love this joint. Last time I was in I dealt with CiCi and she's one of my favorite bud tenders, she's always on top of things and makes great recommendations when I'm indecisive. Super cool people, stellar place.
I had the pleasure of having Charles as my bud tender today. He was wonderful to work with. He was upbeat and so extremely helpful with helping me figure out what was going on with my account. Thank you Charles ❤️
This place rocked. They were super friendly and welcoming, had a dope selection, and were super informative. They had an atm and merch you could buy. Only drawbackWas they do not take Discover. Otherwise great experience! Be sure to check out the coffee next door as well.
I just love this place. I love the people. I love that they greet me by name and are so friendly. I’ve been going weekly since rec became legal and have never had a single issue.I hope the owners can figure their stuff out with treating staff fairly and equitably, because they truly deserve it!
She was Just an amazing person to work with she was very helpful answer all my questions very kind and sweet generous definitely look forward to seeing her again made my visit a lot nicer than expected. I've been in so much pain and the topical lotion that she had prescribed for me to try and the other edibles that she prescribed for me to try worked amazingly last night and this morning. I give her a 110% out of 100.
Great experience ad always fast and convenient with lots of deals. Shout out to Kayley she was super nice and best recommendations! Wish her the best things in life!
This was my 1st time here and I had the best experience. I was nervous because I thought they wouldn't have what I liked and I just tried it and I recommend this place. I love how all the staff are friendly and I had a great experience with Kaitlyn. Kaitlyn helped me with my 1st visit and helped me get something that I like. She even helped me with finding something within my budget and recommended me things to try. I can say sorry for long review and I can say for a fact that I will becoming here again in the future.
Awesome and a life saver don't know what we would have done if it's wasn't for your team work he deserves a raise. Very empathetic and trustworthy person who we felt very comfortable with for we just moved in and had no idea the problems we were facing. Thank you for your support and understanding our life threatening conditions and your expedited services may God bless you prosperously and abundantly quickly. Thank God for you.You are apart of my living walking testimony that prayers and faith work. Enjoy your weekend as we will. Smooches 😘
Been coming here since they opened. Normally a great experience. Although after bringing in coupons from their egg hunt. The date on the coupon says 4/21 through 6/28. I was told that it was not a six that it was a five. Three coupons that I saved to make three separate trips.Now I was told to just throw them in the trash. After spending the day supporting the event and the egg hunt. Paying for tickets. Realizing I only had about a week left, I figured I'd better go ahead and use them.Took a picture and zoomed in on the dates. Because I know what they say.Took it into the ladies doing intake. I said what is the date. (Without telling her). She said 6/28. They all agree that the numbers were almost impossible to distinguish the difference. They could have at least work with me. Instead of telling me to now throw them away. It was there typing/printing mistake. 🤔 I'd be glad to share a picture of the coupons and or bring them to show. The Printing is horrible. They should have just said good for thirty days. I'd have had no problem using them before they expired. Manager was very unkind and unprofessional. Not the usual vibe. To laugh and tell me to just throw them away was really rude. I have a lot of anxiety. That certainly didn't help.
Cici is one of the best! Not only did she do a great job budtending but her social media posts are what brought me in today in the first place! Always letting her customers know the goodies that come in!
This place used to have 3.9 stars for a long time and I think they scrubbed the reviews. 3.9 was generous.This is the 4th time I wanted to write a Google review on this place to share my frustrating experience - but held back because - it’ll get better right?The pricing system here is confusing and annoying, and seems to change often. Some budtenders are accommodating, others act like you're an inconvenience.If you’re not willing to help your customers navigate these “deals”, just set your prices fairly and consistently!! Everything feels overpriced in an effort to make the sales seem good.I feel like even when I call to confirm details or ask questions, everyone is told something different there. I never see the same staff twice.Good customer service and patient satisfaction is hugely compromised because of it.The selection is usually just okay. If you’re looking for both customer service, selection, and consistently low prices, try the dispensary in Joppa.
Had a perfect experience with Laura, and Bobby !!! Come here all the time even tho there are closer dispos to me
Check in was easy, short wait, my bud tender was Chuckie. I really enjoyed working and connecting with him. He was very helpful with suggestions and could find products that would help me. Love how the place has been renovated. I have been coming since you had the fish tank.
I just want to recognize Natalia for going above and beyond for me today! She not only took the time to help me find products to fit my needs, she also taught me a few things I was unaware of, and even made me a diagram of things I learned from her! She is definitely a staple for NCW! This was only my first time meeting her! I can’t wait to see her in the future!
Gets worse every visit. First the wait time increases and now they aren't honoring discounts and deals. I came in a month ago after checking the daily deals. I called to verify the deal and price before placing my order and was charged double when I arrived because it was a mistake. Apparently whoever posted the deal put the wrong price. The supervisor offered me a discount off my next purchase. Came in today to receive said discount only to find out that they didn't put it in my account nor would they honor it. Instead I was told once again. "We can take it off your next order." It definitely won't be a next order! smh
Could be something special, but leaves lots to be desired.High staff turnover, but there's always tons of people working. They probably have the most registers out of any dispo in MD. They have 12-14 cash registers at minimum. But, no one works them. Usually only 4-5 are open if that and there's always 10 people running around the back behind the counter. Some of the worst wait times in the state even for medical patients, it honestly doesn't even make any sense how their wait times are that long with the stuff they have. Gotten much slower as they have gotten larger. Don't go if you're in a rush or have any plans within the next hour.Great selection. Bad prices.Sunmed qtrs used to be 25 on Sundays prior to rec and now are 180+ for an ounce.Again, This could be such a special place. But save your $$ and drive across the bridge. Cecil isn't the spot to buy cannabis...yet.
Special shout out to Sarah for making my first experience here epic. Super sweet, gave great suggestions, very warm and welcoming. Will definitely be back!
I just want to recognize Natalia for going above and beyond for me today! She not only took the time to help me find products to fit my needs, she also taught me a few things I was unaware of, and even made me a diagram of things I learned from her! She is definitely a staple for NCW! This was only my first time meeting her! I can’t wait to see her in the future!
I just picked up some edibles to try for the first time, and the staff were super kind and very positive. Honestly, I was super anxious before I arrived, but after I left, they managed to turn my mood right around. Hopefully, I'll be able to stop by again sometime.
As the only dispensary even mentioning Pops Day let alone offering some good deals it shows a respect not seen much anymore. Been visiting NCW since their inception. Go green... and Orange.
Love this place, especially love Kim who's at the door all the time! She's always got a big smile on her face, hands down the sweetest human I've ever met! NCW is so lucky to have her, I know she's gonna get promoted quick! The security guard Eric ain't to bad to look at w that nice top flight security of the world vest he wears either lol
Stopped in for the first time, and was pleasantly surprised by the environment. It was very open and inviting. Once I got my order placed, a lovely young woman by the name of Emily was radiating from behind the counter with a welcoming smile! Within a matter of minutes after placing my order I was practically walking out. Everyone made my presence and business feel appreciated. I will surely be returning!
It was my second time here and I don’t know their name. But today there was this younger guy and he was the nicest guy. Super helpful and just made everything super easy, I’m definitely making this place my new favorite spot. 🙂
Kevin was fantastic and super helpful. He went back and searched through to find what I needed and even though what I came for was out of stock he offered the patience to sort through and find me a really great substitute. This IS my go to Dispensary, and I don’t see that ever changing with the amazing Service offered here 🙂
Very helpful and informative of all items to help with my conditions. great staff! the best dispensary head down!
So I ordered 2 things for next day delivery and the Mimosa was great and was all good until I opened my Grassroots Birthday Cake pen which was supposed to be a .3 but was at least 85% empty and text them back but got no reply. I know a .3 isn’t much but $40 is $40 and it was like a 0. 09.Driver was nice tho.
My first visit was great. I ordered online from menu. First email said order is being processed. Three minutes later email said order is completed see you soon! First time patient my $175.00 order only cost me $140.00 that was a great day.
Supply is inconsistent and problematic if one is fighting Chronic Pain. Most of the staff are great to deal with others are trying to micromanage each patient & staff ! The selection and daily specials make this the Premiere Dispensary in Cecil County. So roll the dice and don't exchange too many words with employees, they get into trouble for talking to customers !
Very disappointing to read negative reviews due to not being able to attend a free event, seriously? We are reviewing the dispensary, the staff, product, pricing. All of which are amazing! The only concern I have is when you find the right medication and then it doesn't come back? This is very frustrating to many and now started going to others in Maryland to locate what I like and need. NCW still has the best daily specials and make sure you ask about quantity, other dispensaries offer more.