Very slow service has been my general experience here. Today I asked what I could do to speed up things. As I've tried showing up at different intervals of my pre-order times. My time is money and this place keeps buissness hours pretty much. I was rudely responded to that this is "not like ordering food". As if I'm ignorant to the ends and outs of dealing with pharmacist. I also asked was this the only dispensery in town, again rudely, "you can go to Shreveport"Yes, would have would have been sufficient.I'm curious if there's an ethics board they have to answer to. I'm going to answer that question myself. As this place is dealing with anxiety, pain, and ptsd patients on volume. I'd hate to think a united states veteran would be treated like I just was. That needs to change people. Like yesterday. A question should not invite sarcasm. If you don't like your job move around.But hey an anxiety patient was anxious. Be rude. 🤦🏻♂️
Nice place, very nice people. Good product.My big complaint: hour plus waits becoming the norm for orders placed online.They don't seem to have a system in place to disburse packages. Online orders (notification sent when ready)are mixed with walk-in orders. Really inefficient service that should be overhauled.
Honest assessment here. The staff has always been professional, polite and helpful. I’m always greeted happily and told thank you Mr Randy when I check out and leave. The staff is absolutely top notch. Five stars for that. The atmosphere? It’s nice. Always clean. Plenty of seating. I have never seen a line of customers all the way out the door and into the parking lot like I have seen in photo reviews of other places. Wait times ? I have always ordered online and my wait times probably average 10 to 15 minutes with the longest wait being about 35 minutes and my shortest wait being 4 minutes from the minute I walked in to the moment I walked out. I have had zero major issues with wait times here. I guess that’s rates 4 stars. The product ? What’s good for one persons needs might not be good for another’s. I have found the strains that I like and find them to be consistent in quality and efficacy. Of course my tolerance gets high and it would seem the flower I’m buying is lacking but that happens. I’d say the bud is average to slightly above. The infused prerolls always do the trick though ! 3 stars. Price ? The staff applies a veterans discount for me when I put a note on my online order. Thanks guys for your attentiveness in that. I need that discount because …….. I’m sorry to offend anyone of the helpful staff at Delta MedMar but I really hope the price comes down. I do like everyone else and look at prices out of state and even in state and wonder why we pay so much more here. Maybe the cost of doing business is higher in Monroe. I’d like to see similar prices here like elsewhere.I’d rather buy at Delta MedMar because everything else about the business, the staff and the products I’ve tried is great. Overall though, Delta MedMar has been a a pleasant experience for me. Thanks
Great place plenty of room friendly staff, five stars all around! Plus if you have any questions they are more than happy to help, it's always clean they're fast, the only thing that would make it better is if it was cheaper!!!!😜
Overpriced nonsense from Louisiana's duopoly. Save your money and head to Arkansas! Thanks to their visitor program you can spend $50 and for 3 months shop in an Arkansas dispensary for about a third of the price plus they a great selection with weekly deals. Don't waste your time with Louisiana if you need real medicine at a good price.
Good place for quick and friendly service! Prices could be better and selection needs to be more on flower category at least.I like how easy it is to order and pickup. Would like to see delivery to ruston and better pricing in the future. I currently get delivery from hope in Shreveport but they don't have it all together out there.Delta makes it easy n stress free!
Please justify the horrible hours and long wait times. You are my closest dispensary and it takes 1.5 hours driving one way to get there. Then I have to wait 45 minutes on average before my items I always order ahead are ready. My job ends at 5 but you close at 4 most days. Do you even take into consideration customers who do not live in your town? Why are you closed on Saturday? Please do better.
There is no system here. You may be waiting 5 minutes and you could be waiting an hour depending on where your order sheet fell in the stack. Be prepared to wait all day. The product can be good, but is also way overpriced. Not sure if that’s their fault or the state, but holy crap their queue system is AWFUL. I waited an hour plus and cannot tell you how many people came in after me but were called up before my order. Doing an online order makes no difference either.
I'm not a patient, but my husband is. Because of his hours he's not always able to pick up his prescription within their hours of opperation. I appreciate they allow me to pick it up on his behalf. Staff is always professional and polite and I find wait time is short when picking up online orders.
Went in and picked up an online order today. Great staff here, no problems, very short wait time, probably less than ten minutes. Very relaxing atmosphere, greeted by a young man at the entrance who made sure we signed in correctly, just a very pleasant experience.
Decent medicine, just extremely high prices. Come on, louisiana, stop ripping off people who need their products. Some of the staff are so friendly while others not so much, but still recommend them as they are the ONLY place besides Shreveport so not much choice now do we. Wait time is hit or miss. Definitely do a" pick-up "order, or you might wait over an hour but they seem to be faster than at their old location. Like I said , decent place really just overpriced compared to other states around us....
Very expensive when it comes to other head shop within the same driving distance. They don't have any bonuses or discounts and their selection is always scarce. I don't think I've ever been on the site and they had more than 7 to 10 different kinds of flower alone. I'm about to go look on the site now and I haven't been since I had to renew my card!!!
I love this place! Very professional with high quality standards and products.
I have never had a problem with the establishment. Always order ahead of time with online pickup, I go in and I’m out with my items in less than a minute usually, if it’s super busy at most I’ll be in there 5 minutes. Prices are slowly going down, and occasionally they’ll have really solid deals for flower. Order online! It saves you and them the hassle.
Delivery is needed; flower inventory is miniscule ...prices are through the roof..and how about a restroom? Customers driving many miles to pay high prices and aren't even allowed to use the restroom? Im thankful for what is offered but people wanting to buy medicinal cannabis in this area are held hostage. Who's maintaining your website? Stumblin' Joe Biden? Hours show CLOSED on wednesday but this isn't true...many issues with website....continues to offer product for sale even after sold out. Delta medmar...your customers want you to be a success...we need you to be successful....but where's the progress?
I am embarrassed for this establishment. I have been overcharged, under charged, given the wrong prescription, spoken to rudely and i’ve never felt welcome by the staff. Except the security guard, he is a great employee. I had no idea a business (Pharmacy) could be run so poorly and unprofessional. Best of luck to who ever trades here. Get ready to wait at least an hr and pay high prices. And oh ya, don’t forget to check to make sure your total is correct and that they gave you the right prescription. They don’t let any pharmacy get away with what this pharmacy is doing, why does this one get a pass?
Amazing and professional staff, answered all my questions and walked me through the process. They have plenty of options at fair prices, sure to have just what you need!
This is the worst medical shop in the state! Horrible prices, staff always super unfriendly besides the two guys in the front. You will wait a hour for a pick up order and no matter when you place your order when you get there it still won’t be ready. No delivery option available when it’s a law, they make the entire process painful and I’m changing my shop today. Even if you drive 2 hours to another shop it will still be quicker and more pleasing than this high priced drama filled building .
Just called them back cause I missed their call because I'm a new patient and was told to make sure they had my prescription and she said hello and I said hi how are you and was giving my reason for the call and got hung up on.If service changes in the future so will the review.
Herb is the best! Brightens my day, thanks Herb! I have a lot of disabilities and usually am very sad and nervous and it doesn't help that when I go to get filled and some who work here make sure I'm treated as rudely as possible. This is the opposite of what the dispensary is for. Be nice. Please.
The entire staff was very friendly and professional. I enjoyed my visit with the pharmacist very much. She is very knowledgeable and understanding.
The guy at the front is always nice, the girls in the back have the worst attitudes of anyone I’ve ever encountered in patient services AND customer service. Paid for my Arkansas card just so that I don’t have to feel bullied while picking up my medication. Very unprofessional, horrible environment, bad experience both times I’ve bought my medicine here. Very patronizing when they do actually speak to you, I thought the first time I went was a fluke because I was in a hurry, but the second time I went just to see if the environment would change if I was nice, cheery, and patient. And the blonde girl behind the counter was just as cold as the girl with the green hair was the first time I came.
Today wasn't bad wait about 5 minutes for my online order. So hoping new location has improved flow of people. But, today I had great a experience. Not like you get in many dispensaries still in other states. But, they were friendly and fast.
I am so thankful for how helpful everyone there is . Very polite ,and try to help in any way. I am so happy that they are moving!! So excited, I feel like it’s going to be a good thing maybe more room for everything!!!
I had a good experience with the staff and the variety of products to choose from. The staff is friendly and very helpful in answering any questions you have.
This is the best pharmacy in Louisiana! They are knowledgeable, very friendly and THEY ANSWER THE PHONE. The pharmacists there are wonderful and if you have questions they are happy to help you. This is a nice change from the rude and unhelpful employees at hope pharmacy. Thank you for all your help Katie!
Patients are being robbed! 55 an 8th, 20 for a .3 preroll? And that's not even for top of the line product. I'm also curious as to how they grow their plants, DWC, Hydro, Living soil? Is it organic, or do they use salt based nutes? SMH. Rather atrocious! Being that it's not an open market, I'm surprised to see price fluctuations like I have.
I Order off website day before and my order is ready the following morning. They are busy, but the staff is always willing to take time for questions and answer with patience. They know their products. MY complaint is there are NEVER any Indica gummies since the very first time I purchased. there.
I would like to write another review as Delta MedMar has vastly improved their services. They now have an online portal so that we can order products they have and as I was setting up my account, the pharmacist contacted me herself to discuss options since I no longer drive and the location is about 18 miles from my home. OUTSTANDING customer service! I cannot express how this has changed my whole outlook on this business and the Louisiana Medical Cannabis program. I cannot express how the conversation I had with her has changed my outlook on what I thought was a failure on the part of the Louisiana dispensaries. She was so helpful, so sensitive, and understanding of my situation. Thank you so much! God bless these folks.
Horrible. Very slow and expensive for stuff with powdery mildew. Somehow they've gotten slower. They need to go to ElDorado to see how a real dispensary should operate. Every dispensary in Arkansas is open 7 days a week. These people are open 4, and they aren't open long on two of those. God forbid they close on one of those, bc you won't know until you drive up there.
Extremely helpful staff, Nice Quite Environment. First time there they give you the rundown of each product and what it's good for and their personal experience with certain products. They are busy at times. They even tell you the best option if you want your medicine quickly is to place your order online. That is the quickest option to get in and out.
This dispensary does have an online menu now! That has improved everything except the prices! It’s cheaper than bondsman and attorney’s! It will get better. The staff is AMAZING they will go above and beyond to make sure you know what your getting!
Prices higher than the competition. Always out of STOCK on something. Hard to get an answer when you call during business hours. Consistent changing of the set up & system of how to purchase. Customers expect long wait times as well. Knowledgeable staff.Thanks.
EXPENSIVE. Prices much higher than the competition. Always out of STOCK on something. Hard to get what you need bc not always in stock. Hard to get an answer when you call during business hours and when you get an answer they are many times plain rude. Consistent changing of the set up & system of how to purchase. Customers seem taken for granted and certain staff rude while customers have to sit 1/2 to 2 1/2 hours to get their products, even after ordering a day ahead of time. You will usually have to wait a while, so be ready to sit. Good thing they don’t work in a hospital, clinic or as first responders. Wish I could recommend. Good luck.
Knowledgeable staff, very courteous and efficient.Side comment: The State of Louisiana forces outrageous prices on consumers who already struggle with so many things by default.
They can get a little busy sometimes but everyone is kind and helpful. Everytime I go in something has improved, something has been made more efficient about the whole experience. As time goes on products will get cheaper just like every other state.
Very Professional, Extremely pleasant, Delightfully Friendly, and Knowledgeable beyond their years. Easy on the eyes too 😉Really though, Highly recommended.
Judging from someone I know and myself. Our opinion is that this place should change their name to Delta Grift Mar or even better Dr. Greedy Green Thumbs. It doesn't help that your getting your wallet financially assaulted by a referral fee. The referral fee cost about 200$ to $300 dollars depending on the 3rd party place even before you get to the dispensary. Once you get to the dispensary, get ready to indulge in overpriced and inferior THC products. If your looking for more bang for your bud buzz your better off going to Kush Vibes in West Monroe or Str8w8 in Monroe for better local prices.
I went to delta medmar and the people were very friendly and helpful. I would recommend going to delta medmar.
This place is the worst dispensary I have ever visited. There is not a wide nor appealing selection at this place. There isn't a menu posted online of the limited products they have available and the majority of their patients commute an hour or more to extremely overpay for a product that is either sativa or a sativa heavy hybrid that doesn't even help alleviate pain that most indica plants possess. Forget calling because they will not return your calls.
Very clean , customer service it excellent and I love the the atmosphere there different types of everything thanks.Prices are higher than expected. I was rudely disrespected the pharmacy has a tray design for papers. I have rights and incident this was not addressed probably. I recorded the simple assault on my phone. This was pure hatred the same thing happened Jan 6?
This office is busy so patience with the staff is common sense.Personally, I am glad this staff is thorough at their jobs and friendly to the community.
Been using this place for 3 years. They are great. Expensive, but friendly
Left over 10 messages that were never returned. Sat for 2 1/2 hrs waiting while the staff tried to figure out how to make copies of sign-in sheets. Found out my recommendation had been approved but was told it's not their responsibility to inform clients of approval. Called to have it sent to a different pharmacy & was told (quote) "We'd love it if you went to a different pharmacy" & was promptly hung up on. Checked prices & found that in addition to being rude & almost inaccessible, they're charging more than DOUBLE what others are. Would highly recommend going somewhere else.
Thank you staff at DeltaMedMarYour alway cheerful despite being busy.Product is consistent and on point.
Delta MedMar is our first dispensary and has certainly filled the growing need in the TwinCities and surrounding areas. Their selection is always growing as new products are released and prices have come down from first opening to now.Calling ahead can save you a lot of time waiting in line, but not always. The only suggestion I could make is a more consistent intake process, but I know they’re changing to figure out what works best. It would also be nice to have a new customer line and a returning customer line since the first visit takes longer to learn about all of the options available.
The twins cities first dispensary and truly thankful. The staff is so friendly as well as the other customers.They have everything from edibles to flower.
Very friendly staff and knowledgeable. Not very much selection and prices are steep but all in all a good place.
Expect to wait if you go in the afternoon.Early morning is best.
It was first time going there and they made it very simple. The staff was very helpful. The variety was slim, but hopefully there will be more options next visit!
Good product but the prices are way too expensive. Hope the price goes down soon. People who work here are very nice and helpful.
Its better to go in the evening. Very helpful. I apologize for first review as it was done after my first visit. So to people reading- your first visit will take awhile. After that, very easy process with nice people. Can't wait to see how this "grows"
Well if i had only one dispensary to choose it would most definitely be Del Mar the pharmacist is Awsome so is the staff period THANKS AGAIN DEL MAR !!!!!!
The phone number on my prescriptions in NOT correct. Can this be corrected?
Love this place! The staff & pharmacist.
I arrived 10 minutes before closing and once they saw my condition, they were happy to assist me. It was my first time visiting a dispensary and they made me feel welcomed! Thank you for your service!