Olivia A was amazing!! It was my first time ever at a place like this and she helped me pick out what i wanted (i wasn’t too sure what i wanted or even needed). She was very helpful in describing different strains and items that might be of use. Thank you Olivia!! I’ll be back for sure
This was my first time here and wow, it was incredible! Ralph was so friendly and helpful and was quick to get me in and out. Great experience. I will definitely be back.
If I could give less than one star, I absolutely would. I came in as a first time patient not knowing where to go who to give my ID to, and I felt like I was bothering everybody that was working, including the security guard out front. I myself work in retail, so I understand to somewhat of an extent, but I felt like my presence there was such a bother to everybody that was in that store. I went in to get a cannabis product that not many Illinois dispensaries have but now I will go well out of my way to not shop at this store.
First time customer there and I had called a few days ago and spoke to Jeremy about what I’m looking for and to see if they carry it and what the price was and he went above and beyond to help with everything. So today I call before I go in and I spoke to Dee and she was very helpful on the phone answering my questions so thank you for that. I get there and Jeremy was there and they had what I was looking for and at a great price so I was very happy not only with the service and price but with the positive energy there and will definitely go there again. Thank you so much!
I went the first time and they asked me for my driver's license, as I showed it to every customer, everything was fine!! I gave my details to become a member and they also gave me a 40% discount very satisfied.. I went shopping again today, at the entrance there was a different person from the first time a girl I give her my driver's license again which is Greek and with a hut as long as my visa is also valid in America.. and she didn't let me through, I explained to her that this shows my age, I'm 33 years old, I told her that I've shopped in their store again, that I've become a member and that they gave me a discount the first time and she didn't listen to anything ... she rudely lied to me that there are no members in their store just to not let me pass, and she asked me for my passport, I drove for an hour and left empty-handed and the store was closing in 20 minutes so I didn't have time to I'm going home and back again. and all this for no unacceptable reason,of course I won't go to this place again, I have options, I don't need you.
They used to have 30% off on all house products every Tuesday and stopped doing it for some weird reason when the place was packed and looked like the deal was bringing in good business... I haven't spent a penny here since and was a regular customer and I'm sure there are many more others like me who took their business elsewhere with much better deals for your buck.... Great job to whoever runs this place.... Oh and BTW, you can place an online order here only to drive there and find out they don't have your products 🤦♂️🤦♂️🤦♂️..... BUYERS HAVE BEEN WARNED.....
Love this dispensary! There was a line today, but I told the employee, Jack, that i was running late for work so he got everything quickly for me! awesome service thanks!
Camryn was very helpful in determining what product I should purchased based on my objectives. Very professional, knowledgeable & not pushy at all. Also appreciate the senior discount!
Dilan took care of me in a quick, professional and friendly way. He was meticulous checking me out and double checked products and prices. I enjoyed meeting him. Give him a raise! Hard worker.
Your stop here will NOT disappoint!! Tony and Jake were absolutely amazing. Answered a ton of questions and were totally helpful and patient. Found some great deals too which is always nice. Definitely a must go!!
Love this place always got deals going on and they have some great strains amd friendly employees.. got these for $26 and great thc count 27%
I always have the best experiences at cannabist. Maria was delightful and professional. She sent me home with some mellow fellow 🥰 my husband and I could not be happier with her recommendation! Thank you Maria!
Best deals and the freshest flower around!! So helpful knowledgeable and friendly. Camryn was great and got me exactly what I wanted. Thank you!
Very helpful! Love this place. They have great deals, and they are cheaper than a lot of the other dispensaries around.
Always have a pretty good experience here, but Frances helped me out today and was so kind! She was personable and gave me some great recommendations. Thanks Frances!
She is most helpful & has a way to put you(me) at ease when choosing. She also remembers what type I like & suggestions are right on. Awesome She Be
Went here for 4/20 deal they were giving gift cards for the first 100 people that walked into the door. I got a $10 gift card. During check out the guy that checked me out forgot to apply the $10 gift card. Not just that I bought TWO Stizzy disposables and BOTH came out defective and even tho I brought them back with the same barcode they sold me the cart they couldn’t replace. And gave me no way to basically compensate money thrown to the trash like the pens I bought. Terrible terrible customer service
Joseph is an amazing employee!Signed me up for the first time and gave me a welcome of a lifetime! I'm making sure to come back even though this location is 40 minutes away!
Dilan was absolutely amazing! He was knowledgeable, funny and kind! This location is so nice and inviting! I’ll definitely be back to see Dilan!
As soon as I walked in I was greeted by Juan. He was exceptionally graceful and helpful. He gave me a breakdown on all the products I bought with ease. Juan is an outstanding budtender, but hopefully he makes it to the big leagues instead.
My budtender was great!But, this is the second time I’ve had a negative experience with this place overall. Today, I was asked to remove my hoodie when I showed my ID. I put it back on after I did. The security guard was extremely loud and aggressive telling me I had to remove it for the store. First of all, I’ve been patronizing this location since they’ve opened and have NEVER been asked to do so until today (I cover my head for spiritual purposes on Wednesdays). I asked him if I had to remove it even for religious purposes, and security rolled his eyes and said “go ahead” with an attitude problem. Upon leaving, there was a white guy with a hoodie on and no one said ANYTHING to him!!! Needless to say, after 2 bad experiences, I’ll be spending my money at other dispensaries from now on.
Jack by far has made my entire weekend maybe even my next week! He is so thoughtful and kind and helpful. He tries to find a way to make everything work and I can’t thank him enough and he damn near made me cry. He helped me out so much. He’s the reason that I keep coming back to cannabis because of this type of service. He’s not the only one but damn he’s my favorite thus far and I have about three favorites but he’s my number one.
Came for the 40% off for new customers (which stacks with their 30% off sales!) will be going back for the bud tenders. Mine tonight was phenomenal in spending time to figure out the very best deal for my needs and budget - she even let me know Medicaid recipients get an additional 15% off! I didn't catch her name, but I left a compliment with the supervisor she was so great! Thanks very much guys!
I absolutely love this store. Everyone here is super friendly and amazing. I go here every time I need to re up I highly recommend. Mike helped me most recently and he was very informative with the questions I had.
Stopped in on 12/5/23 and have to say the customer service is one of the worst I have experienced. The individual behind counter was ignorant and being extremely rude. I can't say I will be telling anyone about this place as they don't seem to care. One day they are going to push the wrong person's button. If they worked on their customer service I'd come back but the meat puppet they had back their tonight just proves what I am saying. Sales agent 44998 needs to be giving unsupervised hernia checks at 26th and California.
A massive thank you and shout out. Zack was patient, helpful and fun; you’re a legend, thank you. Even the person checking IDs and the security guard were friendly and kind. They kept smiling at assisting even though I had to come in and out several times because I couldn’t figure out my bank card situation.
I would give 0 stars if possible. I have referred several friends as well as family to this location as for they are USUALLY always amazing.... guess what... NOT SO MUCH. They had a "glitch" in their system and cancelled ALL online orders and do nothing to help resolve the issue. The "manager" is useless and does not even try to keep her customers satisfied NOR work with them on an issue that is THEIR fault. DO NOT GO HERE!!!!!!ZEN LEAF is the place to go , they honor their screw ups and work with their customers to make sure they are happy.
This store is an absolute gem. The feeling of calm the moment you walk in is so welcoming. There are informative displays, comfy chairs with access to the menu, or standing computers to get in and out quickly. The staff has always been extremely helpful when I've had a question or asked for a recommendation. They treat everyone that walks in like a friend. I would say this is a store for everyone, since I've seen all ages shop along side me. Everyone leaves with a smile.
Picked up some rocky road for 33 after tax on Memorial Day! Jake and I had a great (we meet again moment) when I walked in. I knew I had seen him before but just not at cannabist! Turns out he is from another less cool dispensary near by. I’m glad I still get to come and see him from time to time he truly is a pleasure to work with and very knowledgeable! THANK YOU JAKE FROM CANNABIST! This is honestly my store of choice! Good prices on non sale items and even better prices on sale items. And they do have the occasional 8 dollar 1gram pre roll deals! Crops and &shine are my go to brands to buy.
Lawrence has helped me on multiple occasions and is always great🤙Their loyalty program is top notch and the product is top shelf 💯🔥 prices are best in the area!