I guess I should adjust my expectations considering the product. The service sucks, allot of the employees don't know much about the products. The atmosphere is not conducive of a pot shop. The sales they run are jokes, 420 isn't celebrated like other shops. Of every pot shop I have been to across the country, Maribis is the worst in every aspect.
I have absolutely loved every single employee and budtender that I have worked with.Great deals and great products! I have been a customer since 2020 and have fully supported Maribis with telling everyone to go there for their needs.I have chosen Maribis everytime.I was told a couple weeks ago to get my 3,800 points used up by November 15th as they are moving to a new rewards program and everyone will lose their points.I went to use my points today .. November 11th and was told all points were wiped out Friday November 7th.So all my points are completely gone. All 3,800 points.How can you tell customers one date and delete the points a week earlier then said.I never thought I could be so disappointed in a place I've spent years and plenty of money at. So dishearting!Just my two cents.
Been going here for a year but sadly we are now very disappointed in this place. They had a pretty great rewards program at the start but gradually reduced the payoffs recently. Now they are changing the rewards program completely and told customers that they had till November 15th to cash out their points. We went in today and were told the rewards points were erased on the 7th. They took our rewards points away a full week before they said we would. They also got our order wrong the last two times. Additionally, we have not been able to login to our account for 5 months to place an online order. We asked for help every week from June to November and were only told that they were working on it. We emailed them for help as well but got no response. Sad
This was once the best place in town! Best selection but it was the great customer service that brought me back.it seems all the employees that have been there for years are gone and management is very entitled.
I just moved to the area in June and this is the best dispensary in town! The employees are always friendly and the manager goes out of their way for you. Only thing is they are extremely short staffed. I wished they would hire more people.
Josh was absolutely amazing & knowledgeable. Customer service 10/10! Everyone was super friendly!! Didn’t catch the guy at the fronts name. He was also very informative and helpful!!
I was just in picking up a mobile order and used the ATM. I thought I had been shorted $20 by the ATM and asked Josh at the counter about it. He was extremely helpful and worked with me to figure the situation out, definitely went the extra mile to help me out. It turned out I didn’t realize I had left a bill in the machine and it was still there! All of my experiences at this location have been positive with all staff interactions being professional and super helpful! Thanks for being awesome guys!
Dear Bedford grow and LuLu’s, sugar leaves are not intended to be smoked. Stop putting them in your shake. You’re making your brand look terrible.
Damien went above and beyond for me he was super helpful explaining how the points worked. Then when I didn't have the exact change I needed. Not only did he help me with change a customer next to me helped me as wellTheir are genuinely kind people in the world!😭💙Thank you again Damien!✌🏻Best experience!!Will definitely be coming back!
I'm a regular period and everyone is amazing. They're always up. Be good Music Player when you walk in fast and easy service. A simple walk in crab and gum. Or a conversation or 2 before you head outtdoor great place, great people great product.
I'm making this review a few years later I drove from Maynard Arkansas after moving from Rochester NY this is the best dispensary ever stg better than anything NY has they gave me some flower that was like 39% I was rocked.
Got bait and switched today. Bought a 70 dollar cart and they said it would go on any battery with a magnet. It only fits that one brand. A special battery that costs more that a regular one. Airopod is the apple of bud now. I complain to the manager and she tells me to act my age. I did not raise my voice I just asked for one for free or a big discount or something since their employee lied to me. The manager said a discount maybe if you start being respectful. Then I actually did loose my cool. Go to the one by Walmart they are the best. I did not get cross with her until she told me to act my age.I didn’t even ask for a refund. All I wanted was a battery. I’ve never been talked to like that especially by someone in management. I should have gotten her name.
This is the best dispensary in Springfield, in my opinion. Friendly, knowledgeable staff that are always willing to help. They have daily specials & a point system for money spent, that's always a plus in my eyes. EXCELLENT SERVICE EVERY TIME I GO!!!
Everyone is so nice here! They make the experience easy and enjoyable.
This is the best dispensary in Springfield, in my opinion. Friendly, knowledgeable staff that are always willing to help. They have daily specials & a point system for money spent, that's always a plus in my eyes. EXCELLENT SERVICE EVERY TIME I GO!!!
Normally this place is wonderful. But they dropped the ball today. I placed my online order and waited like normal. What wasn't normal was watching multiple other people who checked in after me or didn't order online come in, get their stuff and leave while I sat there and waited. And waited. And waited. What should have been a 5-7 minute transaction turned into over 20 minutes. The budtender was cool and apologized. The back needs to get it together.Edit#1: Went in today. The website stated that my total would be $15.09. What I paid was $16.89. That's nearly a $2 difference. I haven't seen any of the others pull a stunt like this. I think I'm going to stick with Share, Shangri-La or High Profile. At least when I see the total online, that's what I pay.
Total rip off would never buy from them. Staff sucks ripped off my wife for $175 for 7grams
It's not just a experience it's a way of life Maribis family has helped me to have quality of life! Thanks to great products and people who care about healings by helping.
Normally this place is wonderful. But they dropped the ball today. I placed my online order and waited like normal. What wasn't normal was watching multiple other people who checked in after me or didn't order online come in, get their stuff and leave while I sat there and waited. And waited. And waited. What should have been a 5-7 minute transaction turned into over 20 minutes. The budtender was cool and apologized. The back needs to get it together.
The staff have always been more than helpful in getting me out in a timely manner and I can’t be more appreciative of their joyful service.
My issues were the not so wonderful attitude and judgment by the staff. Every time I'm in there. But hey everybody has a bad day. The judgment is disgusting. You guys should maybe try to make ppl feel better, not worse. Moving forward... of course I'll be bk. If you ever get chem 91 rso bk in stock lol. Have great day!
Hidden fees when redeeming rewards. Online price after order not accurate 80% of the time. Management can't give straight answer (one says one thing, the the other says something else). Other than that quality product and very helpful sales staff. Had to change my review as issues have come up. Sure they will work the bugs out eventually.