I am always pleased with the products offered at all Trinity locations as well as the friendly staff and their pleasant attitudes. I was unaware of a discount I had but was pleased I could use it. I 100% recommend Trinity to everyone.
I would've given 5 cause I love the store and the promotions it offers. I'm only giving three because whether or not you're attended to properly is based on who is at work at the time. Some of them greet you properly and are extremely professional and others like today are not. I've never actually waited this long and wasn't even spoken too upon entering the back.
i always have such great service going into Trinity on University Ave! everyone is always so so so nice, speed of service is phenomenal, and when i went in for my birthday today, it was no exception😍 Tasha and Ken served me today and they are just the sweetest! i don’t think i’ve seen them before, but it didn’t matter. they had such kind words to say for my birthday, and it was only an added plus that Tasha’s earrings were super cute too😂😂❤️❤️
I've been going here for about a year and I have ZERO complaints! The staff is always very welcoming and helpful and make it feel like your family. I've also never had a bad product or experience from this location! Definitely 10/10💯 Today my bud tender was Hanna at Trinity Cannabis on University in Peoria,IL. She was beyond helpful...was prompt on making sure I was helped instantly...made great conversation and was overall a great employee! I love Trinity on University💚
Can vary on who's working. Usually real good but just recently it was an absolute joke. Medical and he sent me in the recreational way because "there were too many in medical". Yet he sent over 6 people into the medical side while I watched everyone be helped. Really need to have at least someone for the rec side. No one should have to wait there completely ignored for that long. Again, it's usually really good. But I've found it depends on who's working. When I was helped the guy was really really nice and cool though.
My husband and I came in and the place is such a vibe we had our order taken by Kevin I must say he is phenomenal. He knows his products very well
My experience on 9/25/2025.Customer service from Kevin was amazing I was greeted upon entry right away he was very attentive and knew his product very well. Any questions I needed answered he was already on top of it my experience was great.
Came in a little earlier today after not being in for a while and I must say I absolutely loved my experience from the last time!!! From the person taking my ID to the fast service to the counter major shout out to my tender named Ore for making my experience even better!!! He was extremely Pleasant Timely and got me in and out with ease!!! I look forward to making future online orders it makes everything so easy!!!!
This is easily my favorite spot to pick up weed in the city. The atmosphere is warm and the people very friendly and inviting. Shout out to Ore for always providing exceptional service and a friendly smile
Edit: Trinity reached out to my bf and finally fixed the situation and made it right.They have a rewards program. My bf has been having issues with it He's not getting rewards. They have told him multiple times that its fixed. Its still not. They were very rude today when he asked again what they can do to fix it. Both the bud tender and the manager were very rude and unhelpful and acted like he did something wrong. He even offered to let them delete his account a restart it since they are having issues fixing it and they wouldn't do that either. So they are just taking his money and he's not getting te rewards promised. They have taken no steps to fix it and have offered no solutions. I would take my business elsewhere
Love this place. Favorite one P-town. Great prices and products
This is something new to me,the medical end for pain. Everyone between both stores on University and Glen were as helpful as needed throughout the whole process including what purchases would be best. Even explaining the various strains. I won't go anywhere else for my marijuana.
If you get the chance definitely have the AIC Danni budtend you. She is super knowledgeable, friendly and will help medical patients out. She really cares about patients and their medicine. The whole Trinity on university experience is very relaxing and well priced. My personal dispo on the regular.Thanks!
Good service and the chain reaction 🧭🌪️😶🌫️😤🫥yes it takes me there💯👌🫵🐉🚨🚀🛸✈️
We would love more of an atmosphere like the non medical places are. Just because you've been there forever, it doesn't mean you run the place. Bring on the products to see. Give your employees product and training, and then maybe quiz the one with the extra eye makeup. "I don't know", is always an option when answering. We can find out together. The waiting room seems a little like a joke, but I guess it works. No photos. Thanks for paving the way. Maybe now it's time to freshen up the building and staff. 😉
I recommend Trinity above all else. Ive always had an easy and swift process when coming here. I did have a stressful time the last time i went with redeeming my Budrista points but customer service reached out to me and apologized when it was not needed. I sure do have appreciation and respect for them doing that!
Some of the sweetest people Ive met! Every time i go in, I feel welcomed and feel good about what I get. 1000/10, and cheaper than anywhere around too!
Good service and it beats going to a shady dealer all the staff are super cool. Glad we crossed paths at the Peoria Juneteenth tables
Awesome place. Practically every other week they do a mix n match oz for like 150 in 1/8s or 1/4s. It’s nice to be able to get a bunch of different strands decently cheap.
I gotta give props to Yvonne for hooking me up with an outstanding discount. She was super helpful, very knowledgeable, enthusiastic, and willing to go above and beyond what she needed to do in order to make sure that I was a well taken care of customer. I’m more than happy to come back to this Trinity location to support her and this business.
We love the staff and the comfortable shop. We have decided that Trinity is a better experience than other dispensaries with lower prices.. Trinity will have our business from now on. Thank you
The selection of items and the ease of using the app both deserve high marks. The most outstanding thing about them though is the top notch staff. They're kind, patient, helpful, and always cheery.
I loved my visit at Trinity. i was very surprised due tot he fact that my birthday just passed a couple of weeks ago and when the girls at the Trinity noticed I had just had a brthday they gave me a very huge discount which put a big smile on my face becasue my order came out to be $5 yYES I DID SAY $5. I was totally shocked. Thank You again Trinity for a great Birthday gift.
I have gone to Trinity since I received my med cannabis card. All the employees have been knowledgeable and kind n do not hurry you all all.Things I don't like. That the new owners lowered our points from 8 points per $12.50 purchase to 5. That's a bad idea for a new owner cuttingpoints we accrue w our purchases not impressed Illinois has the highest priced in the United States!!!It's the staff that keep me going back. Great staff
lady in the front desk was really helpful, very kind. She explained all the process because it was my first time buying in this store.In addition, she mention a promotion for my birthday. location and place is real convenient for me.
Haven't been in store yet but more confident now than before. Yvonne is so knowledge about what she does. She's always post great info and tips. Plus she's a sweet person overall.
Trinity has GREAT prices, quality flower, and something for just about everyone! The staff are always so friendly, but my most recent experience with Yvonne was exceptionally great! Store was very busy and not one time did the smile and energetic personality waiver. She is awesome and went above and beyond to make sure I found exactly what I wanted. At one point I apologized for taking so long placing the order and she assured me she was there to make sure I had the best experience. That made me feel great. And the Bedford Grow flower she recommended is fire! I'll most certainly be back for more!
Just want to start off this review by saying I've never had a bad experience at Trinity. I typically don't do reviews but the courtesy, patience, and knowledge this young lady had blew me away!! And to see she is new is so surprising to me. I came in having the worst day ever and this young lady's energy was so beautiful. Keith usually helps me so i was dissapointed to hear he was off this particular visit. She turned my entire mood around and recommended me some of the best flower I've ever had! Her name is Yvonne, she works up front and if you aren't sure what you're looking for I promise she can help you find the perfect order. Look forward to my next visit!! Thank you so much Yvonne!
When I started out going to Trinity, I have to say they were very helpful, informative and had a nice selection. I was so happy with them that I gave them a bunch of business. But they don’t stand behind their promotions. I accumulated approximately $700 worth of promotion bucks. I like to save them up for Christmas. So, back in December, I walked in and placed an order and informed them that I had some bonus bucks for the purchase. They told me that they don’t know what happened, but I had $0 in bonus. No notice, no e-mail informing me, no nothing. I asked to have a manager contact me, and I have called back three times asking for a manager to contact me. I have received nothing. No calls, no correspondence.Be careful with Trinity. They don’t stand behind their promotions.
Love this place! I would recommend this store over all others in the area. Staff is knowledgeable, fast, efficient & friendly every time I go in🥰👍🏼
Friendly staff, great products. I really enjoyed the peanut butter chocolate edible bars. Very consistent on dosage. I’ve only had some bad bud a few times but who hasn’t.I like their reward program on your birthday you get $20 off of anything in the store.Great location. Next to some good food joints 😂
I love going here. The workers are so nice and hold a lot of good info. They always let me know if their promotions. Clean place, and always smells amazing. 😉 Friendly atmosphere. I forever enjoy my visits!
I've been to over half the dispensaries in our state and Trinity remains my favorite. The staff is amazing and has remained consistent for many years. They still take meaningful care of patients even with having expanded into adult use. Thanks for making me so proud of my hometown dispensary.
Keith has been a great help on the medical side. He knows his stuff and does the absolutely best to get the client's exactly what they are wanting or at least close to it, if they are out of stock! Thanks Keith keep up the great work!!!
There’s honestly not enough stars!! I have been a medical patient here since 2020 & I don’t wanna go anywhere else but Trinity Compassionate Care 🖤💖🥰!! They are knowledgeable and helpful and kind! Shannon will help you with the application process from beginning to end! Keith is sweet and kind! Sherry is awesome! I don’t know anyone else’s name but I do know that I have Never had any problems here!! I will definitely be back!!
The staff is very kind. It's a weird set up, though, and since it was my first time at this location, I wasn't sure how it all worked. My ONLY complaint is that they only hold your order til the end of business on pickup day (not even necessarily 24 hours). I went in
Great budtenders and staff that are highly knowledgeable and friendly. Excellent selection, as well as daily & weekly deals. I'm grateful for the ease of shopping and ordering online for same day pickup. And, I love that debit & credit cards are now accepted even with the extra $5 fee for use.
Anna was absolutely superb when helping me. She offered to let me stay seated and walk back and forth while checking me out if I needed that, something I don't usually expect with customer service and checking out at a store. Thank you so much Anna!!!