You walk in and everyone is so nice. Even the customers are beyond nice. Working customer service is difficult these days. It’s nice seeing a staff that hasn’t let the grind burn them out.
Went to stop at Starbucks/Nirvana but Starbucks was closed due to the storm (understandable). Saw Nirvana was open but the lot looked like it hadn’t been plowed or salted once today! No way was my car going to make it through the inches of snow successfully so had to take the L. If you’re going to remain open during a major snowstorm the very least you have to do is make sure your lot/walkway is clear for customers and employees to safely drive/walk through.
I'm editing my review after going here a couple months. I see now how all these dispensaries are just scams. This place has had the same months-old ounces for sale since I started going. They make all their money charging novices up to 100 dollars for eights of weed and charge double price for a few extra %thc that you cant feel anyway. that shouldnt even be legal. Prices have come down in recent years but dispensaries still have a LONG way to go to compete with the black market. Good in a pinch but to find the very best you still need to know people.
Skyler was the best answered all my questions and helped me stay in budget!
I love going to Nirvana, they are always so cheerful and extremely helpful if I am struggling to find something. Skyler is always so joyful and has a smile on her face helping out customers.
Skyler was amazing today. She helped me throughout the process with great enthusiasm and knowledge!
Zak helped me today! Righteous dude and very helpful. 2nd time visiting this location and have been more than satisfied so far. Bit of a drive for me but we'll worth it!
Recently visited Nirvana Palatine for the first time. Their selection was great, prices reasonable, and their online ordering easy. From the door to checkout, everyone was very nice and friendly. I will definitely be visiting again!
We grabbed a quick bite at the Zakopane Food Truck outside. The owner was awesome. We talked about Poland and Zakopane and learned alot. The food was great!
My second time here and never leave disappointed! Danielle really took care of me today and I will definitely be back! If you have not been to this dispensary, check it out! They take care of you! (The bag was a freebie too!)
Friendly knowledgeable staff eased the ordering process, even with my last minute adjustments. Some of the best deals I’ve seen in Illinois. Facility is immaculate. HIGHLY recommended!
Ryan was a fantastic support during my visit! Really enjoyed his recommendations, customer service, and expertise.Now my back pain is alot better he really knows what strains to help you in your relief I’ll be sure to come back to this location. Great experience overall!
Ryan was extremely knowledgeable about All the products and strains, providing detailed information to help guide my decisions. He asked clarifying questions to get a sense of the effects I was looking for and made tailored recommendations.I never felt rushed or pressured. Ryan has a very friendly and patient demeanor, allowing me to take my time and ensuring all my questions were thoroughly answered before making a purchase.The level of service was top-notch. Ryan offered expert guidance in a welcoming, non-judgmental way
Eric and Ryan are extremely knowledgeable, accommodating, and overall great people to shop with! Anyone who deals with them will feel right at home, and probably find an amazing deal to boot! Their Managers are also phenomenal, and very nice! Amazing discounts at this location, all the time! Be sure to especially visit on 420 or any other National Holidays for a great deal!
Jessica and Ryan made my first time purchase at the dispensary easy ,fun, and educational. The staff was extremely understanding, knowledgeable, and helpful from the moment you enter the door you are greeted and catered too for my other anti-social people out there you can do your purchase via electronic kiosk they make buying easy and reasonable prices were great as well
Stopped by here a few weeks ago while in the Chicagoland area. Very professional store and staff. The facility itself is pretty amazing. Would recommend visiting this dispensary.