Ascend Cannabis Dispensary in Fairview Heights, IL

InnerGee
InnerGee
1718678170
J’Nae was amazing at the door..we laughed had a quick chit chat & she was just overall pleasant!Jake R was great as well..same experience..we laughed ..he was patient with me while i asked questions & he was very knowledgeable.
Gray Reese
Gray Reese
1718669374
my experience here was amazing!! the security guard, J’Nae, was the absolute sweetest and made me feel extra welcomed! i didn’t catch the budtender’s name who got my order, tall and ginger, he was awesome as well!
Kid Fop
Kid Fop
1718594103
Friendly staff, and great service. Also I'm a very happy, repeat customer and thankful to have them with all their many variety of products!
J’Nae is always such a beautiful and fun person to be greeted by here at ascend. Love coming in and how personal of and experience she makes it. She’s definitely a keeper!!!❤️❤️
David Rowe
David Rowe
1717701693
I changed my review from a 5 to a 1. Not because of the service or the product. Because of a stupid company policy. I am a senior citizen. I appreciate places who like the older population shopping at their establishment. The last two times in I bought product that was on sale. I reminded them to not forget my senior discount. I have always received it in the past regardless if product was on sale or not. Now they tell me they can't stack discounts. I don't think a senior discount should be included in "stacking" discounts. I have receipts from in the past that I got both the sale price along with my senior discount. Just curious why.
Ashley Gonzalez
Ashley Gonzalez
1717205876
I love coming here.. if there was a lounge with dogs I’d be here on my days off. Everyone is so lovely and nice and if I had everyone’s name i would comment their names on here. They always keep up with me and my wife’s life and always asking about us or our dogs. J’nae is super lovely and every time I walk in initially, seeing her in the front makes me so happy cause she always sets such an amazing tone for the rest of the experience during checkout and buying. EVERYONE DESERVES A RAISE AND A HUMANITY AWARD! I love this location and will never shop no where else!
Cecelia Smith
Cecelia Smith
1715739750
I had a beautiful experience in Ascend today. I have a broken leg and am using a walker for mobility. Seeing my struggle, the security guard stepped right up to assist me by getting me a wheelchair and going to my car a getting my ID! After that, I was personally escorted to the register where I was promptly checked out, then escorted by multiple employees to not just the exit door, my car door!! Kudos to Ascend for stellar service!!
Outside of the person checking ID’s at the front desk, customer service was at an all time low today. There were less than a handful of customers and yet you’ll get pointed in the direction of something versus them helping you find what you’re asking for. While being checked out, the person just whistled in our face the entire interaction. It was so off putting I forgot to use the $10 in rewards I had, and they didn’t bother asking if I was a rewards member or had points to use. You’re just a number here versus being a customer; much different vibe and experience than going to the Collinsville dispensary.
Ack Ack
Ack Ack
1715535218
This place use to be a great place to go. It was a little on the high side price wise but had fast friendly service. Came in today and they had 3 people working at counter but well over 50 people inline. Plus if you have a disability forget about assistance anymore. Now I see why people are going over to Missouri. They have faster more friend service and alot more reasonable prices. Update 5/12/2024. This is no longer a Vet friendly place so be advised the only time you will receive a discount now is on items of higher cost. If it already has a discount you will no long get a Vet discount. The price here are already high, save you money and go across the river it is way cheaper and they have a better variety.
Joe Pavia
Joe Pavia
1715366625
Best customer service I have ever experienced. It took a minute for them to respond to the email, but they took of my issue without hesitation.
Allen Jones
Allen Jones
1715081616
Love this place. Employees are extremely friendly and happy to help should you have a question. Well lit, clean, organized and quick
Best deals and very friendly service. I've tried a lot of the other dispensaries in the area and this one is my favorite. They have deals daily and they have a great reward program that is very easy to you and you accumulate points very quickly.
This place I was amazed when I went in with a friend.its clean . Cashier was so nice.and they explained ever thing to us .Thank you so much for everything .
Davon Fisher
Davon Fisher
1711502192
Currently on my 3rd call into the number listed after a while it says no agents available due to helping other customers. And I've asked for help in the chat on the website a few times as well with no response with my initial message being 30 min ago and still no answer/ response to help resolve my issue. I really do like this place a lot. But the issue I experienced today is very major. And the lack of anyone getting back with me despite multiple attempts makes me feel as if this will ever be resolved. And scares me from this location/company altogether
Andrew Schack
Andrew Schack
1705622767
Summary: If you're looking for a cheaper option but still want great quality, go with High Supply brand shake!I have been buying from Ascend since they opened their doors and we had to park at Gateway Fun Park to be bused over. The staff is always friendly, willing to help out, and relatively quick getting people in and out. The reason I'm giving 4 stars is due to quality of one of their in-house products. My go to purchase is 7g's of High Supply shake. Their product is AWESOME!! Always tastes great, not too dry, I rarely find stems, and the high is pleasant. However, I have purchased 7g of Ozone shake a couple of times now and have always been disappointed. Always bone dry, has a terrible taste, and there's no shortage of stems. In turn, it is causing me to have headaches after smoking and is unpleasant from the moment the smoke hits my lips. I get as high as you get from smoking a cigarette with Ozone shake. It tastes exactly like when I tried a rookie growers first attempt at growing with no guidance. Unfortunately, I can't take back the low quality product so I'm just out ~$60. I could go to a random guy on the street and get better quality than this every time. Very disappointing that I keep fooling myself into give them another try...go with HIGH SUPPLY!!
Coran Stetter
Coran Stetter
1705262661
This place is amazing and our bud tender Maya was incredible. She was knowledgeable, kind and took great care of us. I’m new to cannibas and she made me feel welcome. Will definitely be back thanks to Maya!
Ack Ack
Ack Ack
1703976024
This place use to be a great place to go. It was a little on the high side price wise but had fast friendly service. Came in today and they had 3 people working at counter but well over 50 people inline. Plus if you have a disability forget about assistance anymore. Now I see why people are going over to Missouri. They have faster more friend service and alot more reasonable prices.
Charles Homburg
Charles Homburg
1701755949
Always a great experience at Ascend! They make everything so easy and I love talking to the employees too. They have great recommendations, knowledge and experience that helps a ton with any tough calls you may be facing. I'll recommend these guys to anyone that would listen. I can't say enough about how well they do their job(s).
Samantha Dunker
Samantha Dunker
1699982167
Great service from KeeJohn! I have been helped by him a few times now and he is always so friendly and makes my experience very pleasant. Hope to see him again soon!
Ana Marie
Ana Marie
1699593664
Everyone is super nice and helpful. They're usually pretty quick checking out. You order on tablets and then just wait in line for checkout. Also you can order ahead and choose a p/u time. They have some cool pieces, accessories and a good selection.
Andrew Bergin
Andrew Bergin
1699472067
Staff sent us away from the counter and back to kiosk and then helped other people behind us who did not have a pre order. Just felt rude. 2 days ago staff helped us at the counter no problem. When asking staff about specific items we were told “all are great”. We would like specific recommendations not broad ones.
Debbie King
Debbie King
1696199261
My first visit was such a great experience. The vibe was so nice and calming. My budtender Kate was so knowledgeable and treated me like we'd been friends for years. She helped me find exactly what I was looking for. I'd recommend your store for anyone from a first timer to an old hippie like me. And more props to Kate, she's a definite asset to your business.
Danielle Woods
Danielle Woods
1693500877
Wonderful experience. Online ordering was easy and simple and pick up was a breeze!!!! Really great dispensary. Jason B. was very knowledgeable and gave me helpful information about the various products. I will be back when I'm in town from Houston.
ThisOneGirl
ThisOneGirl
1669923018
This place is so awesome! Really friendly and knowledgeable staff who will explain the many merchandise options to you so you will get what you want. It’s clean, well designed, and the ordering and checkout system is high tech and efficient. I’ve been twice and will definitely be back!!
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114 Commerce Ln
Fairview Heights, IL 62208

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    Payment Methods:

    Cash Only
    ATM Available On Site

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    Illinois Dispensaries

    ABOUT THIS DISPENSARY

    Ascend Cannabis, located at 114 Commerce Ln in Fairview Heights, is open to serve the cannabis community.

    Medical: Yes

    Recreational: Yes

    Delivery: No

    Before this dispensary could open, it was licensed by the state.

    Product types and availability can vary from store menu to store menu, depending on demand. If Ascend Cannabis in Fairview Heights does not have what you are looking for, there is no legal obligation to stick to a single brand. Your medical marijuana card, if needed, is universally accepted at any dispensary in Fairview Heights.

    Purchasing Marijuana Products at Ascend Cannabis

    Preparation Helps: See what’s available ahead of time. If Ascend Cannabis in Fairview Heights online menu is available on our site, this is the best way to see the different product options before visiting the dispensary. If enabled, after finding the right products you desire, reserve your order on our e-commerce platform.

    Low tetrahydrocannabinol (THC) cannabis with higher CBD products are generally available to patients as well who prefer the non-euphoric effect.

    Contact the dispensary if you encounter product-related issues or problems. Ascend Cannabis has a policy & procedure for this.

    Please enjoy the menu products from this dispensary responsibly!

    To stay up to date, sign up to our newsletter below to receive our MMJ Updates as well as discounts & specials as they arrive.

    What People Are Saying

    InnerGee
    InnerGee
    1718678170
    J’Nae was amazing at the door..we laughed had a quick chit chat & she was just overall pleasant!Jake R was great as well..same experience..we laughed ..he was patient with me while i asked questions & he was very knowledgeable.
    Gray Reese
    Gray Reese
    1718669374
    my experience here was amazing!! the security guard, J’Nae, was the absolute sweetest and made me feel extra welcomed! i didn’t catch the budtender’s name who got my order, tall and ginger, he was awesome as well!
    Kid Fop
    Kid Fop
    1718594103
    Friendly staff, and great service. Also I'm a very happy, repeat customer and thankful to have them with all their many variety of products!
    J’Nae is always such a beautiful and fun person to be greeted by here at ascend. Love coming in and how personal of and experience she makes it. She’s definitely a keeper!!!❤️❤️
    David Rowe
    David Rowe
    1717701693
    I changed my review from a 5 to a 1. Not because of the service or the product. Because of a stupid company policy. I am a senior citizen. I appreciate places who like the older population shopping at their establishment. The last two times in I bought product that was on sale. I reminded them to not forget my senior discount. I have always received it in the past regardless if product was on sale or not. Now they tell me they can't stack discounts. I don't think a senior discount should be included in "stacking" discounts. I have receipts from in the past that I got both the sale price along with my senior discount. Just curious why.
    Ashley Gonzalez
    Ashley Gonzalez
    1717205876
    I love coming here.. if there was a lounge with dogs I’d be here on my days off. Everyone is so lovely and nice and if I had everyone’s name i would comment their names on here. They always keep up with me and my wife’s life and always asking about us or our dogs. J’nae is super lovely and every time I walk in initially, seeing her in the front makes me so happy cause she always sets such an amazing tone for the rest of the experience during checkout and buying. EVERYONE DESERVES A RAISE AND A HUMANITY AWARD! I love this location and will never shop no where else!
    Cecelia Smith
    Cecelia Smith
    1715739750
    I had a beautiful experience in Ascend today. I have a broken leg and am using a walker for mobility. Seeing my struggle, the security guard stepped right up to assist me by getting me a wheelchair and going to my car a getting my ID! After that, I was personally escorted to the register where I was promptly checked out, then escorted by multiple employees to not just the exit door, my car door!! Kudos to Ascend for stellar service!!
    Outside of the person checking ID’s at the front desk, customer service was at an all time low today. There were less than a handful of customers and yet you’ll get pointed in the direction of something versus them helping you find what you’re asking for. While being checked out, the person just whistled in our face the entire interaction. It was so off putting I forgot to use the $10 in rewards I had, and they didn’t bother asking if I was a rewards member or had points to use. You’re just a number here versus being a customer; much different vibe and experience than going to the Collinsville dispensary.
    Ack Ack
    Ack Ack
    1715535218
    This place use to be a great place to go. It was a little on the high side price wise but had fast friendly service. Came in today and they had 3 people working at counter but well over 50 people inline. Plus if you have a disability forget about assistance anymore. Now I see why people are going over to Missouri. They have faster more friend service and alot more reasonable prices. Update 5/12/2024. This is no longer a Vet friendly place so be advised the only time you will receive a discount now is on items of higher cost. If it already has a discount you will no long get a Vet discount. The price here are already high, save you money and go across the river it is way cheaper and they have a better variety.
    Joe Pavia
    Joe Pavia
    1715366625
    Best customer service I have ever experienced. It took a minute for them to respond to the email, but they took of my issue without hesitation.
    Allen Jones
    Allen Jones
    1715081616
    Love this place. Employees are extremely friendly and happy to help should you have a question. Well lit, clean, organized and quick
    Best deals and very friendly service. I've tried a lot of the other dispensaries in the area and this one is my favorite. They have deals daily and they have a great reward program that is very easy to you and you accumulate points very quickly.
    This place I was amazed when I went in with a friend.its clean . Cashier was so nice.and they explained ever thing to us .Thank you so much for everything .
    Davon Fisher
    Davon Fisher
    1711502192
    Currently on my 3rd call into the number listed after a while it says no agents available due to helping other customers. And I've asked for help in the chat on the website a few times as well with no response with my initial message being 30 min ago and still no answer/ response to help resolve my issue. I really do like this place a lot. But the issue I experienced today is very major. And the lack of anyone getting back with me despite multiple attempts makes me feel as if this will ever be resolved. And scares me from this location/company altogether
    Andrew Schack
    Andrew Schack
    1705622767
    Summary: If you're looking for a cheaper option but still want great quality, go with High Supply brand shake!I have been buying from Ascend since they opened their doors and we had to park at Gateway Fun Park to be bused over. The staff is always friendly, willing to help out, and relatively quick getting people in and out. The reason I'm giving 4 stars is due to quality of one of their in-house products. My go to purchase is 7g's of High Supply shake. Their product is AWESOME!! Always tastes great, not too dry, I rarely find stems, and the high is pleasant. However, I have purchased 7g of Ozone shake a couple of times now and have always been disappointed. Always bone dry, has a terrible taste, and there's no shortage of stems. In turn, it is causing me to have headaches after smoking and is unpleasant from the moment the smoke hits my lips. I get as high as you get from smoking a cigarette with Ozone shake. It tastes exactly like when I tried a rookie growers first attempt at growing with no guidance. Unfortunately, I can't take back the low quality product so I'm just out ~$60. I could go to a random guy on the street and get better quality than this every time. Very disappointing that I keep fooling myself into give them another try...go with HIGH SUPPLY!!
    Coran Stetter
    Coran Stetter
    1705262661
    This place is amazing and our bud tender Maya was incredible. She was knowledgeable, kind and took great care of us. I’m new to cannibas and she made me feel welcome. Will definitely be back thanks to Maya!
    Ack Ack
    Ack Ack
    1703976024
    This place use to be a great place to go. It was a little on the high side price wise but had fast friendly service. Came in today and they had 3 people working at counter but well over 50 people inline. Plus if you have a disability forget about assistance anymore. Now I see why people are going over to Missouri. They have faster more friend service and alot more reasonable prices.
    Charles Homburg
    Charles Homburg
    1701755949
    Always a great experience at Ascend! They make everything so easy and I love talking to the employees too. They have great recommendations, knowledge and experience that helps a ton with any tough calls you may be facing. I'll recommend these guys to anyone that would listen. I can't say enough about how well they do their job(s).
    Samantha Dunker
    Samantha Dunker
    1699982167
    Great service from KeeJohn! I have been helped by him a few times now and he is always so friendly and makes my experience very pleasant. Hope to see him again soon!
    Ana Marie
    Ana Marie
    1699593664
    Everyone is super nice and helpful. They're usually pretty quick checking out. You order on tablets and then just wait in line for checkout. Also you can order ahead and choose a p/u time. They have some cool pieces, accessories and a good selection.
    Andrew Bergin
    Andrew Bergin
    1699472067
    Staff sent us away from the counter and back to kiosk and then helped other people behind us who did not have a pre order. Just felt rude. 2 days ago staff helped us at the counter no problem. When asking staff about specific items we were told “all are great”. We would like specific recommendations not broad ones.
    Debbie King
    Debbie King
    1696199261
    My first visit was such a great experience. The vibe was so nice and calming. My budtender Kate was so knowledgeable and treated me like we'd been friends for years. She helped me find exactly what I was looking for. I'd recommend your store for anyone from a first timer to an old hippie like me. And more props to Kate, she's a definite asset to your business.
    Danielle Woods
    Danielle Woods
    1693500877
    Wonderful experience. Online ordering was easy and simple and pick up was a breeze!!!! Really great dispensary. Jason B. was very knowledgeable and gave me helpful information about the various products. I will be back when I'm in town from Houston.
    ThisOneGirl
    ThisOneGirl
    1669923018
    This place is so awesome! Really friendly and knowledgeable staff who will explain the many merchandise options to you so you will get what you want. It’s clean, well designed, and the ordering and checkout system is high tech and efficient. I’ve been twice and will definitely be back!!
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