Belle was great! She was really knowledgeable and friendly. She made my first experience at a dispensary a good one. She gave great customer service not only to myself but also my mom.
Rell not only made me feel welcomed but educated me on the best fit for my needs! Great atmosphere, top notch customer service, and I felt HEARD. What more do you need? Definitely my place of choice in the future!
Veronica was very pleasant and helpful. The self service screens are easy to use and help you browse the hundreds of products very easily. I found what I needed within 5 minutes. Would definitely recommend!
Reema was awesome knowledgeable and efficient! Thanks for a great first experience!
WOW, beyond amazing customer service by Joe (Joseph). So professional yet welcoming and has THE BEST vibe. Please ask for him and his recommendations the next time you’re there, he’s awesome! Joe, I’ll see you soon and thank you so so much for being so helpful to me and David!
Tara was super helpful and gave me recommendations. She made my experience very pleasant and she signed me up for the point system! She deserves a gold star for going above and beyond. I’ve been here a couple of times and she was the first person to let me know about the membership program. Loves her!
Had a great experience today in your store! It was a convenient stroll from our hotel and as a wheelchair user, I really appreciated the elevator!My wife and I came to Verilife as newbies to picking out items on an in-store screen. Thankfully, the fabulous Veronica helped us out. Love it!!We're happy! Thank you.
Veronica was amazing. We had some pos troubles and were some newbies. She was phenomenal in helping us and getting us through . Super quick super easy .Couldn't ask for a better experience
I had an overall positive experience shopping at Verlife and Justin did a great job helping me check out of the store quickly. I walked in 20 minutes before closing and felt very fortunate that he was quick enough on cash to get me my bud before the store closed.
Omari! !!! Omari knows his stuff! Hook me up some very strong sativas and a very quick way. I live in the neighborhood I'll be back often thanks Omari!
Justin Tyler and Omari were awesome! Very knowledgeable and patient with the questions that I had. I would highly recommend and encourage anyone to seek one of these three individuals to assist them while visiting the store.
Rell was the freaking best! He literally knew exactly what I needed. He was able to talk me through the options and made sure I felt knowledgeable and comfortable! I I’ll be back. Every time I visit Chicago I stop by this store! Love it. Keep up the great customer service!
Rell was amazing! He was very friendly and made the entire experience enjoyable. I had a question about a which dab pen battery to buy, and his info was really helpful and I’m so happy with my purchase. Product is amazing too.
Super friendly staff, lots of great products and all the help you need to pick 'em. Reel was awesome, he even recomended places for my sesh. Definitely comming back.
Reema was so friendly! She signed me up to make sure I got my points. Will be a returning customer. Thank you so much!
Great place! Always very cool the service and thanks Veronika for all the info to Rell 👌🏼😎
Andrea was wonderful in providing the best experience possible. She was extremely knowledgeable, listened to our wants/needs and tailored the product to us. 10/10 would see her again
Veronika was amazing. Made sure to sign me up for my vip rewards and all! Showed me some of the new flower in from PC nursery. She was very informative and helpful! I was able to find some amazing quality flower and learn more about a new brand!
Tyler was a MAJOR help to me! Brand new to the area and he took great care of me!
First time stopping by this dispensary and had an excellent experience; Veronica immediately came over to help and give recommendations, making sure to mention sale items, which were pretty crazy deals, and being helpful throughout the entire process. Justin was also very helpful during checkout, making sure I was aware of the rewards program to take advantage of that, and being an overall friendly and positive interaction.
Veronika was absolutely amazing! Super sweet and energetic! Made me laugh ! She’s so sweet, she also has the same name as my little sister whos away at college🥹🥰 it was such a lit time !
Reema, Rell, & Heather were truly the best in helping me today.
Justin & Sonny at Verilife River North!!! You guys ROCK. You treated me way too well; I had too much fun! Talk about selection, knowledge, care…these two know what you want before you do. Thanks for making it such a great experience. WHEN I come back, I’ll be asking for one of these two! Verilife for life.
Rell was amazing ! His customer service was outstanding! Will definitely visit again!
Rell was very informative and attentive to our needs for Verilife’s products. Would recommend again!
Great place! Always very cool the service and thanks for all the info to Rell 👌🏼😎
Throughout the process, Andrea's professionalism and friendly demeanor made me feel valued as a customer. Her patience never wavered, even as I asked numerous questions and considered different options. It was clear that she was genuinely invested in ensuring my satisfaction.Thanks to Andrea's guidance, I was able to make an informed decision and ultimately found the ideal product. I cannot praise Andrea's exceptional customer service enough. Her expertise, patience, and dedication truly set her apart.
Veronica, Tyler and Andrea were not only incredibly inviting and kind, but were extremely helpful in my selection! Veronica pointed me to some great deals and the cashier allowed me to pay partly in cash and the rest on my card, which was so nice!!! Great selection and even better staff
Reema was so great! She made our experience the best! And she really funny 😁
Came to Verilife after being disappointed with my previous purchase in Chicago.We walked around and then hopped onto one of the iPads/ kiosk that they have lying around almost every corner and made our picks.We headed to the counters to pay and pick up and it was kind of set up like a bank lol. Rell rang us up and immediately apologized for not working with us at the kiosk since it got really busy.I was happy that it was busy because it was a great sign that they had good products. I explained to Rell how dissatisfied I was with The Chicago Cannabis Company and he knew exactly what I was looking for in a product. He switched our selections twice and gave us 20% off. Rell really put in work with us and upsold us and gave us a great experience, I’m not mad about it. Give this guy a raise I’d want him to work for my company.We went back to the hotel and were liftedddd for hours! Thank you love!
Reema was very personable and helpful! I placed an order online and did it for the wrong store. She was understanding and immediately went into action to replace the order. Best experience ever!
Reema was the best! I had a wait for my stuff but she was so sweet and talkative! gave helpful tips and I will return for her!
Great shop and personalized service! Good quality products. Just make sure to bring your passport if you’re a foreigner.
My time there was a delight, smooth, and can’t wait to return. Justin was the one who helped with my purchase and was very knowledgeable about each product that helped me pick just the right one for me. When I come back, I know the person to look for and recommend him to be the one to help everyone! He’s truly awesome! 5 stars only because I can’t leave 10 stars!
Maurell B. has been the best sales associate I’ve seen in years. Warm and friendly with a crazy line almost out the door. Never showed stress and treated each customer like they were guests in his home. Such. Great warm energy!!!