I'm from out of town visiting and had the best dispensary experience I've had in all my Chicago visits. From the check in to the floor to check out the associates were kind and helpful beyond expectations. Dez and Andy helped my find exactly what I needed. The front desk associate held the door for me-I use a cane and so often people just don't do that so it meant a lot. Thanks for a lovely experience and a new guest discount!
Decent layout and staff is nice but I received an order today that had a broken seal. I noticed it the second I got in my car. Didn't appear to be anything missing from the bottle but safety was my main concern. Brought it to the managers attention and was denied an exchange or refund which I assumed would happen. If you purchase from this place make sure to check the seal before you pay for the product. Something shady is happening in this place. I'm not the only reviewer who this has happened to.They did offer 20 percent off for next visit (I won’t be returning) or the option to email corporate which I will do so this doesn’t happen to others.
I just have been a repeat customer! I hope because I'm transitioning away from using apps they still allow me to get my 15bucks off I continuously bring people. That newcomer discount is lovely! Their whole staff is cool, today Maddie is the person who got me right today. Keep up the good work!
The place itself was really easy to navigate and pleasing to look at. Workers were very helpful and kind. Also if you sign up first time you get a great deal. Also veteran friendly.
The customer service here is always incredible! The employees offer so much help and also give you your space to browse. Ian was a delight to interact with today! 🙂
I recently visited Ivy Hall Dispensary in Bucktown, and had a great experience! The staff was nice, especially Graeme. He was super friendly and easy-going, which made my first visit very comfortable. I wasn't sure what type of edibles to get, but Graeme made great recommendations that suited my needs. The overall atmosphere was welcoming, and the service was great. I highly recommend Ivy Hall Dispensary for anyone looking for quality products and excellent customer service!
I’m an Ivy Hall fan. My first time at the Bucktown location was super pleasant. The store was clean and inviting. The staff was super welcoming and helpful. Emily helped me find everything I needed. She was very kind and knew what she was talking about! Great experience overall!
Love love this place!!! So cute and the workers are so nice!!! I feel like I’m visiting a friends house every time I walk in, the deals are good and the stackable early bird/last call 10% off is such a clutch deal. GO TO DISPO IN CHI TOWN
This is always my first stop when I’m in wicker. The space is welcoming, the people are dope. Monica gives the best advice on what products are best for what I’m feeling and wanting. I’ve never been disappointed by her recommendations. I’ll keep giving Ivy my business as long as they have employees who know what they’re talking about.
I had the finest experience visiting Ivy Hall for the first time. The sales consultant, Bonnie (she is the best) immediately asked if I needed assistance and made my selection process fun and comforting! I also noticed how friendly the other employees were with everyone else. This is your sign to stop by!
This was my first experience shopping at a dispensary and I had a wonderful experience at their Bucktown location. The atmosphere of the whole place was so bright and cheerful even though I came in pretty close to closing. The staff were all very happy and welcoming. Itunu in particular was very helpful. They explained the regulations about different products and how things work at checkout. I will definitely be back.They have a great promotions and loyalty perks too!
One of my favorite spots in Chicago. Ivy Hall is fantastic, love how pet friendly it is, and the prices and deals are the best you'll find in the area. The folks who work there are nice, especially Dez. She's super knowledgeable and works with you to find out what you need. Can't recommend this place enough. 🙂
The staff are always extremely friendly here and they genuinely care about creating a community! In particular, Michelle proactively approached me to see if I needed any help with the product selection. Not only did she help me select the right product, she even checked my order out for me! In and out in less than 3 minutes, truly a seamless end to end experience!
10/10 coming back!The shop was clean and inviting. Everyone was in such a great mood, I felt relaxed. Michelle who helped me was just great. She knew exactly what products I'd enjoy. I never felt rushed, she was informative and all around a great vibe. I will be coming back to see her!
Ivy Hall in Bucktown is hands-down the best dispensary I’ve ever been to—everyone there is friendly, knowledgeable, efficient; from check in to check out, Ivy Hall is a great experience. Love the products! Shout-out to Monique, who helped me last time. Thank you Monique!
Beautiful space, outstanding staff. Everyone is welcoming and helpful. Making great strides in removing the shame from using plant medicine. Love this place! Shout out to Monique, who’s rang me up my last few visits, always puts a smile on my face.
Ivy Hall is a gorgeous dispensary and the team there clearly puts a lot of work into providing a wide array of products and assistance to customers. Our team visited during a busy time and had a fantastic experience with several of the staff.Having visited over a thousand dispensaries we know a good experience and hope to visit Ivy Hall in Chicago more.Shout out to the team there that welcomed us and the fantastic conversations about the industry and innovating for customers as well.
There is a kiosk to order at and they offer pretty cool deals, like a late night discount and discount for wearing their merch, which is pretty reasonably priced. There’s also a lounging area to wait while your order is being prepared and the inside of the store as a whole is quite beautiful. Everyone I interacted with was very welcoming.
The ladies who greeted us at the door were so welcoming. Avery was awesome! Avery and another young lady were professional. They explained how the company worked and how Ivy Hall’s products differ from their competitors. We enjoyed Avery’s personality and charisma. 10/10!
I went to Ivy Hall last week for the first time. I was impressed with the shop and the product knowledge provided by Sal. He took the time to listen to what I was looking for and nailed it! I’m so happy I bought what he recommended. I’ll definitely be back!
This place is the best! Great deals and nice variety of products. But the staff is what makes it so amazing! Always friendly, very informative, and you can just tell they actually enjoy connecting customers with the right product. Tanya helped us today and she was so sweet and helpful!
One of the loveliest cannabis experiences I’ve ever had. First time visitors get a nice discount on product and there’s great incentives for repeat business. Staff is incredibly helpful—Sy made shopping a breeze. Definitely coming back.
Recreational only shop.Feb 5 update for owners and others:We are local shoppers and rec only was a new experience. Will leave this rating as a placeholder for future visits. We're enjoying the products however and look forward to checking out the store again soon. Thank you.
Eunique was very happy and friendly and made check out smooth! 5 stars for them!Since this place is Recreational, as a Medical card holder it would be nice if the medical discount still applied even if you purchased a discounted item (like most of the other dispensaries around here) especially since still paying Recreational taxes on top of it.
Love Ivy Hall! I was so excited to first patronize a majority black owned dispensary and I’m so happy I did. Love the curated ambiance & warm & welcoming feel that’s missing from every other dispensary in the city. There’s always a great selection of high quality products, quick order completion both online and in store, knowledgeable and kind (and hilarious) staff, and a fun selection of weed adjacent products (greeting cards, books, games, clothing). Solid deals & rewards program too. Love the occasional surprise freebies of new products or “just to say thanks”. My go to dispensary ❤️
Ivy Hall has quickly become my go-to, more on par with California dispensaries than what you’d usually find in Chicago. Every experience there is swift and positive. The staff are experts and take care of you fully. You can feel the passion and intelligence they bring to the field. Karen patiently educated me on a number of areas I’d been too shy to ask about. I only have the highest praise!
I love this place. I used to go to a dispensary closer to my house, but will go the extra mile for the quality of the products as well as the service. The inside looking so warm and inviting is a bonus.They have a great point system so you can always save money for more goodies.
Gorgeous shop, friendly and knowledgeable staff, great sales and stock, including tons of smoking accessories, from artsy printed rolling papers to coloring books. Their clothing merch is pricey, but it's cute and seems well-made.
Favorite Chicago Dispensary!Great prices, great service!Friendly and attentive staff.I had a minor issue with a discount and the manager assisted the associate to quickly correct it, love to see it!Get an Ivy Hall bag and save $5 on your purchases!
They have 5 stars, enough said. Seriously though, my partner, I and fur baby, Tito,