Outstanding service! Charlie patiently went out of the way to help me get the perfect order. I highly recommend this place
Been going here for years and this is the second time in the last year thats my purchase was either an empty bottle or short a few grams, with products missing safety seals. When confronted about this im told to email their help team. Prolly the last time im going to do business here. Plenty of other options that don’t play these games!
I visited Ivy Hall a few weeks ago, and honestly I was missing out! I got a super nice 1st time buyer promo. The quality was top notch, upon picking up my goods, staff was super friendly and helpful. I even got a loyalty card that you accumulate punches, along with accumulating points when you sign up! They have little baskets up front with free items, that day I got a super cute pin! Just placed my second ordered and once again I am very pleased with the prices and awesome promotions they give !
BEST SHOP IN CHICAGO. I’ve visited Chicago a few times and this was by far the most welcoming and easy going dispensary in the area. I was warmly welcomed by Michelle and the whole group and made my purchase with Sho who was also very friendly. They DO have a veteran discount here AND they even gave me a beanie! I will only be coming here in the future when I visit Chicago.
Was there I believe on Monday October 20th. The staff was friendly especially an employee named Eric. He helped me tremendously even though I feel that many of my questions were dumb and he was more than willing to answer my questions and help me complete my order. He was very knowledgeable and had an answer for every question. I hope Eric can get recognized at his job for this.
Hands down best dispo! Always have a deal! Staff is so friendly!! Especially Monica, she was so helpful and knowledgeable. Gave great recommendations and also just all around amazingly wonderful human 🥹
From the moment I stepped into Ivy Hall at Logan Square, I knew I was in for a standout experience. What truly set this visit apart was Michelle—she was an absolute gem.Michelle greeted me with a warm, genuine smile and made me feel immediately at ease. Her knowledge of their product selection was impressive—she took the time to ask about my preferences, answered all of my questions thoughtfully, and guided me toward selections that perfectly suited my needs. The care and clarity she provided turned what could have been an overwhelming experience into one that was both fun and informative.The atmosphere of the store was inviting and elevated by Michelle’s energy—she struck a wonderful balance of professionalism with a friendly, down-to-earth approach. She even went the extra mile to share a few product suggestions I’d never considered, all without pressure.By the end of my visit I felt looked after, confident in my purchases, and genuinely excited to return. Michelle represents everything that makes Ivy Hall Logan Square stand out: knowledgeable staff, attentive service, and a welcoming vibe that makes you feel like you’re part of the neighborhood.If you’re headed to Ivy Hall, ask for Michelle—you’re in the best hands.
Great location with a sizable parking lot, very cute earthy vibes inside, and the staff is beyond helpful and welcoming. I had a particularly great experience with Michelle, who took the time to advise me on how to maximize savings and get enough points to finish my monthly punchcard and earn bonus points! I also appreciated Taylor, who did not let a busy moment stress her out and instead complimented my hair. One of my fav dispensaries on the North Side.
Great place awesome atmosphere good experience all around. The staff is extremely friendly and helpful no matter what questions I have they're willing to help out and guide me to a good strain for a good mood for a good day. Ivy Hall locations are pretty unique in their own. I highly recommend you come here for yourself and experience it as well. Will return in the future multiple times
My pal & I stopped in check out this location since we’ve only visited the Bucktown store. First things I noticed was the very pretty store aesthetic & the really friendly staff! Cello was knowledgeable, kind, and gave my pal some good suggestions too! I’m a IL medical cannabis patient but based on my experience I would definitely recommend Ivy Hall to my 21+ friends who are not medical cannabis patients. Thanks Cello & Ivy Hall! 💚
So happy this store here! I used to go to Ascend but those lines are AWEFUL! Marcellus helped me pick up some flower! Asked for his best choice and was happy he didn’t go the highest THC! Daze Off Popcorn slapped!!! Definitely worth coming back
I noticed this new neighborhood dispensary a little while back and was finally able to check it out.Before even going inside, I took notice of the outdoor ambiance. The color of the building and the huge mural is so inviting!The staff is friendly, and the vibes are great!I love the decorum. The touch screen ordering was cool to use too. I appreciate how effortful Ivy Hall feels. I'm excited to come back and check out more edibles.Shout out to Melissa!✨
First time customer at Ivy Hall and had a great experience. The staff was very helpful (shout out to Ryan) and helped a novice navigate the store. Parking lot was a huge bonus. Will be coming back from West Town!
I've travelled and sampled the delicious varieties of cannabis strains that this world has to offer, and consider myself a connoisseur of fine weed. That said, Ivy Hall is the bomb, and I've been very impressed with their new store here in Logan Square. They provide a wide selection of flower, pre-rolls, edibles and drinks, all the essentials to fit my needs. Easy and quick to get orders, and it doesn't hurt that they're right down the street.Now on to the staff... Freaking rock stars! I'm especially giving a shout out to Taylor and Christina, their positive energy and friendliness make the experience a pleasure every time. My dog Stella sends everyone a big woof, and says she really appreciates all the dog bones!
Best dispensary I have been at on the West side of Chicago. Each and every time I come in everyone is extremely friendly. Always willing to help you out. Big shout out to Tori and Cello for the recommendations!
Love this place so much! I’m super particular with the bud I choose to smoke and usually rely on my own research, but Ryan goes above and beyond to share his knowledge and genuine expertise in the field. You can tell he knows his stuff simply by the way he presents himself. He’s fun, intentional, and brightens up the entire place. Awesome attitude and zest for life. He’s a beast!!! I’ll be coming again & again for both great quality weed and great quality service.
Great shop! Pleasant experience with nothing but good vibes from the staff. Betty in particular was funny & kind. Last hour of operation you get an extra 10% off, definitely take advantage of all the discounts Ivy Hall offers.
Nothing but good service and vibes here. My bud tender, Ryan, was absolutely fantastic and provided nothing short of quality service. He was knowledgeable about product, served clients with a smile on his face, and was eager to help out his team members as well. Give this man a raise and a promotion! Thanks Ryan 😄 the product you recommended was exactly what I was looking for. You rock!!!!!!!!
Love coming here♥️ wait times are RIDICULOUSLY fast so you know you don’t have to wait for a long time for your products & even if you do the staff and ambiance are always on great vibes. Huge shout-out to the staff they’re very knowledgeable and attentive to any questions you may have. Love that I can bring in my pets so they don’t have to wait in the car/outside. Experience is always 11/10.
Great service! Really fun environment. Employees, especially Tina, are friendly and awesome. The 420 Willy Wonka event with the Golden Ticket was fantastic.
Love Ivy Hall!!!! Love seeing all the good the brand does for the community such as RMHC and other organizations! Worth the 420 wait in the cold!
Really friendly staff! Emily helped us out and was knowledgeable, kind, and awesome 🤗 we will definitely be coming back! Thanks Emily!
The new Ivy Hall is bright, beautiful and welcoming! From the moment I walked in I was offered help and friendly guidance with my order. They have a wide selection, as well as a ton of cool merch to pick from! Isaiah at the register was extremely knowledgeable and helpful, thank you for the wonderful customer service! I look forward to making this my go-to dispensary.
I had an outstanding experience at this dispensary! The variety of products available is truly impressive, catering to a wide range of preferences and needs. The staff members are not only knowledgeable but also exceptionally friendly, creating a welcoming atmosphere that enhances the overall visit.What sets this dispensary apart is their commitment to quality. The products I purchased were of the highest caliber, providing a reliable and enjoyable experience. The attention to detail and the willingness of the staff to assist and educate customers contribute significantly to the overall positive vibe.Moreover, the ambiance of the dispensary is inviting, making it a comfortable space to explore different products and ask questions. The consistent excellence in service, coupled with the diverse selection, has made this dispensary my go-to choice.In conclusion, I wholeheartedly recommend this dispensary to anyone seeking top-notch products, a friendly environment, and an overall exceptional cannabis shopping experience. It's a five-star establishment in every aspect!I must commend the exceptional service provided by Associate Dezerray during my visit to this dispensary. Her professionalism shone through as she asked insightful questions and offered valuable advice on choosing the right strain. Dezerray's knowledge and expertise greatly enhanced my overall experience, making the visit not just a transaction but a personalized and informative interaction.Her assistance went beyond expectations, ensuring that I made well-informed decisions based on my preferences and needs. It's employees like Dezerray who elevate the dispensary's customer service to a level of excellence. I highly appreciate her dedication and expertise, further solidifying my positive impression of this establishment. Kudos to Dezerray and the entire team for creating a memorable and satisfying experience!