The clerk that worked with me, Jack, is a very friendly and helpful person! He worked with me and my budget to help me find a deal that worked perfectly with the budget constraints and as such got me the most for the money I was able to spend. Between the friendliness and the business acumen, this is a top tier location to invest in herbal acquisition.
I had the best experience today with Jessica, she is the best!!!! Super knowledgeable gives great recommendations and super friendly. I’ll be making this my go to spot because of her, she deserves a raise and promotion!! She’s awesome, great customer service, two thumbs up 👍👍
This is my first time how many years and I am so overwhelmed with the amount of product they have here everybody was so helpful hands on ready to help and I was very undecisive but they did help me get exactly what I wanted I'm very satisfied I love this place I'm definitely coming back and I highly recommend it for anybody in the Burbank area. Everything is really clean nicely laid out they explain everything they have edible cartridges flower anything you want they have. If I could give them more than five stars I would. Michael the manager is definitely the best ☺️😄 loved the experience. Thank you guys
I have visited quite a few times before and have always been greeted kindly and served quickly. Knowledgeable and friendly staff, from the security check in to the awesome bud tenders...Great product selection with a variety of deals that switch up daily. The establishment is clean and organized. Thanks for the uplifting atmosphere!
My first time at Star Buds, Alma&Ali helped my boyfriend and me, and I LOVED the buttons they had on their work lanyards! Now I have my own. They have a lifetime visitor for sure at their location!
Traveling from Texas and stopping here was one of my favorite things to do while visiting. The store was exceptionally clean and everyone was super helpful. Jessica served my friend and I and made us feel comfortable while showing us the extensive menu. I will definitely be returning. ❤️
Great Customer service from the moment you arrive until you leave👏. Everything I've bought I'm beyond pleased 🍃💋💨
First of all the staff was amazing. Naomi was my customer service rep and she was knowledgeable, friendly and kind and the Whoopie pie strawberry fantastic. I’m going back for another treat maybe tomorrow laugh out loud!
Ali M really was a big help, he made sure I got the best deal for the $ I spent he was patient and answered any question I had. I would be happy to deal with him again.
Absolutely a phenomenal experience. Jessica was extremely helpful and knowledgeable. The menu selection was so vast, she was able to give me the best recommendations. I thank her so much. Please check this place out. You will not be disappointed.
I had an awesome experience! I'm on vacation for my birthday and Emily was the most patient, sweetest, and knowledgeable cashier I ever met (It was my 1st time in a dispensary and she answered ALL of my questions)! Thanks for the hospitality and I'll be back every time I'm in town 😏
Not my first time in the dispensary but the first time in Chicago. All workers seem to greet me when coming in. Since I was new, I didn't know you could do online orders and pick up. The wait wasn't long. I was able to view the store since I'm from out of town I just got edibles.
The absolute best dispensary. I travel an hour every weekend and it’s worth the drive. The products of course are great but what makes this place the best, is the people. Super knowledgeable, amazing personalities. I’ll always continue to come back!!
Running errands, stopped by to pick up an order.Not knowing exactly what I was looking for.I explained the third party information and he got itAndres was very knowledgeable and descriptive.He totally understood the assignment.I appreciate his willingness to help me get the order right 😊
By far the worst dispensary experience. I recommend flying your staff to California and enter any dispensary you please as a customer from Humbolt County down to San Diego to get a full and clear understanding, how bud tenders are suppose to greet, treat, and engage customers who are spending hard earned money. That’s only the half once breaking the seals I experienced nothing but more disappointment with the obvious old and sawdust smelling bud.
This place has a setup for online orders. The times I visited in the past without an online order, customers with online orders were taken first understandable. This time, I had an online order to only be skipped over. When I asked why I was skipped, I was disrespected by two staff members. The MOD tried to de-escalate the situation. However, the employees continued, and so did I. I would never visit another starbuds location. HORRIBLE CUSTOMER SERVICE AND LACK OF PROFESSIONALISM RACISTS
It was a good experience from the moment I entered the establishment. Everyone was smiling and very helpful.Andres Was absolutely wonderful. So knowledgeable, so kind so informative. He’s just naturally people person. Excellent excellent service and recommendations from Andres.
The facility was very nice. Very clean and well lit. The products are displayed really well. The customer service was very nice and inviting. Their knowledge of the products and accessories was on point. The store and it's staff provided a very relaxed and comfortable environment for the customers. I will definitely shop there again. Big shout out to Samuel E great service 👏
The staff in Starbuds are wonderful ! They’re always willing to easily answer questions about all the products. I really enjoy shopping here, everyone’s so positive and friendly. Jessica definitely made things easier for me to purchase today as I asked her questions about certain products although there was a bit of a rush I was still able to take my time and decide and not rushed while she helped out others to clear the rush !
Andres and Fernando were amazing and extremely knowledgeable. My first experience was a lasting one. I will return very soon. OH AND IT SMELLS SO GOOD IN THERE!!!
Staff happy laid-back atmosphere (love it).April great front person personable approach. Edgar (little throw in for him)great vibe friendly. Both answered all questions. April Thank you for the free sample. Bakery next door great set up, everyone was great. Wish the rest of the world could stop in to feel great vibes. Oh yeah this was my 1st time in there so thank you.
Pleasant first experience. Everyone was welcoming. I told Julio what I was looking for and he made a few helpful suggestions. He was very knowledgeable and courteous. I haven't tried the product yet but assuming it's good, I'll definitely be back.
Shoutout to Jessica she was very helpful in helping me pick out something it was my first time visiting this spot and she was very nice and knowledgeable I will definitely be back
Jessica AND Theonna Never Disappoint!! Absolutely awesome place…everything is on display and visible…not tucked in the back like a dirty secret. Roomy and with lots to see! Everyone including the security was pleasant…but you must talk to Jessica! She was Super friendly, professional and informative! Made sure I got the best deal for my buck and after listening to what I was looking for, she hooked me up! Will most definitely come back!!!! Must go!!! Check out the deals as well…Jessica said they change monthly!! Forgot to mention the selection!!!!
I can definitely expand on the review for Jessica's customer service and knowledge. Her exceptional customer service skills shine through in every interaction. She is always friendly, attentive, and genuinely cares about helping customers find the right cannabis products. Her extensive knowledge of different strains, consumption methods, and effects is truly impressive. Jessica's passion for cannabis and dedication to providing the best experience for customers is evident in every interaction. I highly recommend her and give her a solid 5-star review for her outstanding customer service and expertise in the cannabis industry! 🌟🌿
Mousa and the rest of the crew are absolutely amazing! They are very attentive, answer questions, and are not rushing or easily frustrated. It’s a very welcoming environment for professional users and newbies alike. in comparison to other local dispensaries I feel most comfortable here and I do find the pricing to be, very affordable!
My first time going there and everyone was so friendly. I only had intentions of looking around but I couldn't help but buy something...I was convinced. The cashier was nice and asked me about myself so he could help me figure out what's best for me. And I got a discount on my first purchase. The free ice cream is a plus also.Definitely will be going here again... !!!!!
Michael was amazing! From the first smile he gave me until he put the products in my bag. Soooo knowledgeable, friendly, funny, and handsome 👀 !!! Moe Moe thank you for getting us right. You the best! Starbuds is the best dispensary I have been in, stunning setup. Go check it out, ask about the ice cream. ❤️