Golden Gate Cannabis Dispensary in San Francisco, CA
Maria
1749350486
UPDATE: They’re now closed. BloopOn April 15, 2025, at approx- 9:15 AM “Golden Gate Cannabis Company”- a dispensary I frequent once or twice a week and am typically welcomed at without issue.On this particular morning, I was met with hostility and discrimination by a manager named Juan, whom I had never seen before. Upon entering, I politely asked to see the available Indica products-a routine request I’ve made many times before. However, Juan refused to accommodate my request and became immediately dismissive, rude, loud and combative. The security staff present at the time even acknowledged that I am a regular customer and have never caused any problems.Juan falsely claimed that to the security on duty at the time, that I’ve previously entered the store intoxicated and had been banned—a statement that is both untrue and unsupported by any store policy or system record. I have never interacted with this manager before, especially since I typically visit in the afternoon or evening hours.When I requested the owner’s contact information, Juan refused and instead suggested I contact local law enforcement. I did so, and the officers I spoke with guided me on how to file a formal complaint against the business. Since then, I have reported the incident to the Better Business Bureau, the Department of Cannabis Control, and another regulatory authority.Juan also instructed me to return around 1 PM, suggesting the owner might be available. When I arrived, another employee-an Asian male I have also encountered before-was working. To my surprise, he too became hostile and unprofessional. “Stating you’re banned from our location because you called the police”.I informed Juan and the Asain male that their behavior constituted harassment and began recording the interaction for documentation purposes.He stated that they did not want my business and that they would not sell me any cannabis products. I then clarified that I was not there to make a purchase, but rather to obtain information on how to contact the owner and to file a formal complaint regarding Juan, the manager, and now, also- the asain male (worker).At that point, the Asian male and Juan (the manager) became more increasingly aggressive in tone, confrontational, and dismissive of my concerns.The behavior I experienced is completely unacceptable. I’m not sure who the manager or employee mistook me for, but the manager and employee conduct was not only unprofessional but also concerning, particularly in how they interacted with a female customers. I’ve never had any issues at this location until Juan was assigned to assist me. (Please note: you’re Latino, not white).As part of Juan’s and the Asain male role, it is their responsibility to assist customers professionally and respectfully. If they are unwilling or unable to do so, perhaps they should reconsider their position in customer service or explore other career options more aligned with their preferences.I strongly advise others to save their money and take their business elsewhere.Due to my experience, I already filed a formal complaint with the Better Business Bureau, the Department of Consumer Complaints, The Department Of Cannabis Control and other relevant agencies (I do not wish to provide details).There are numerous other cannabis clubs in the area that offer welcoming, unbiased service to all customers. These include Stiiizy, Magic Flower, Grass Roots, Outer Haze, Moe Greens, and Barbary Coast, etc. Each of these establishments are known for providing a respectful and inclusive environment, free from discrimination/harassment of any kind.I encourage you to support businesses that value their customers and treat them with fairness. Spend your hard-earned money at places that truly deserve it-do not support this establishment!To the owner: I hope you’re prepared to face the consequences of how this business is being ran. If this is the team you’ve chosen to represent your brand, the responsibility ultimately falls on you. I do not take harassment or discrimination lightly!
Zain C.
1746994016
Nice place that has a variety of strains I met my good friend Bernie he's a rapper from San Francisco total devastation you can go in there and say you met me come check it out
Jason C.
1740851217
Don’t come here. This store is super disrespectful. I went there yesterday and the clerk was being super disrespectful and ignorant.I’m not sure if this store is use to only dealing with homeless people in the area but not everyone is homeless.
Tishzatell_darrell Blæc (.
1730523110
I went their and as I was providing my I.D to enter ...it stated in the computer that I was BAND. Never been before and said that I was arguing with the security guard about something and screaming. This was the reason why the register Identified that I had no transaction their so he approved me sevices. The reason why I gave him a three instead of a five because he did rectify the situation and the customer service were okay and then the prices was reasonable yeah so at 3 ✨. But the present one that was there at the same day I had arrived was courteous was a hospitable and I had good energy so yeah I can give him a 4 but I'm going to stay at 3:00 cuz we're going to see the next time I go there when I get good service I'm just telling the truth you know I mean I'm not a sanctified guy but if anyone that has good courtesy good performance truthfully good energy and makes me feel good anyone is this way they would continue to come back and serve and have business there so let's see the next time but yeah three guys and whoever sees this as the Golden gate cannabis company I appreciate you guys and I'll see you again
Frisky Frog (.
1728368820
The staff was nice, and the security guard was massive.. went for the 2 for 30$. The Downside was that their product's quantity don't reflect on the website. So I wasn't able to get what I originally wanted, but happy with what I got.
Bambi C.
1725161754
This place was close to the hotel and had good security. The prices weren't bad either. Try the tincture. It came with a measuring cup and is the best deal.
yref
1716527424
I wanted to go shop, the store was still open and the security guy start closing the gates in front of me and talking tough like I’m guilty of something and making me a headache. I won’t be a customer anymore.
Dejourne H.
1713589863
Giving one stars because if you close at 10 I shouldn’t be told that yall close earlier so you can go home on time. That’s horrible customer service especially for people out of town. Change your times online then 😑
Dora M.
1712517356
Great spot in Tenderloin area! This is my go to spot because they always have an amazing selection and wide variety of products to choose from. Plus they always have some good deals! Highly recommend to visit if you are in the area!
Kenn A.
1711727248
The red head girl did absolutely nothing for me, I ask for vaping options and she took me to the cheapest options, no clue about what she was selling or the product. As a first timer I had a 300$ budget but she sold me the cheapest and then walked off.
Kely F.
1709945212
The guy at the counter is an idiot. I came here as a first timer, no perks for newbie’s fyi just 10% off (other places give a cute logo bag and even stickers not here) I bought sativa gummies (not much options maybe bc it’s Friday there were only two to choose from) paid 23 dollars the ATM charges 3.50 fyi and I say goodbye & ty to the guy at the counter he’s an idiot he saw I left my bag right in front of him, I’m in a hurry out and I forget my bag this man at the counter doesn’t have the decency to let me know HEY YOU LEFT UR BAG I had to come allllllll the way back just for my bag to be literally be in front of his face. He had hella time to tell me my bag was infront of his face. Never going back k byeeee
Ryan M.
1709088657
Everything is over-the-top excellent at GSCanna. Hands-down best customer experience every time I call, and their flower is so good you'll want to be stocking up when you can because it's just such good medicine to have. Thank you Golden State Canna!
500 Jones St
San Francisco, CA 94102
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CLOSED
CLOSED
Payment Methods:
Cash Only
ATM Available On Site
Dispensaries Nearby
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ABOUT THIS DISPENSARY
Golden Gate Cannabis, located at 500 Jones St in San Francisco, is open to serve the cannabis community.
Medical: Yes
Recreational: Yes
Delivery: Yes
Before this dispensary could open, it was licensed by the state.
Product types and availability can vary from store menu to store menu, depending on demand. If Golden Gate Cannabis in San Francisco does not have what you are looking for, there is no legal obligation to stick to a single brand. Your medical marijuana card, if needed, is universally accepted at any dispensary in San Francisco.
Purchasing Marijuana Products at Golden Gate Cannabis
Preparation Helps: See what’s available ahead of time. If Golden Gate Cannabis in San Francisco online menu is available on our site, this is the best way to see the different product options before visiting the dispensary. If enabled, after finding the right products you desire, reserve your order on our e-commerce platform.
Low tetrahydrocannabinol (THC) cannabis with higher CBD products are generally available to patients as well who prefer the non-euphoric effect.
Contact the dispensary if you encounter product-related issues or problems. Golden Gate Cannabis has a policy & procedure for this.
Please enjoy the menu products from this dispensary responsibly!
To stay up to date, sign up to our newsletter below to receive our MMJ Updates as well as discounts & specials as they arrive.
What People Are Saying
Maria
1749350486
UPDATE: They’re now closed. BloopOn April 15, 2025, at approx- 9:15 AM “Golden Gate Cannabis Company”- a dispensary I frequent once or twice a week and am typically welcomed at without issue.On this particular morning, I was met with hostility and discrimination by a manager named Juan, whom I had never seen before. Upon entering, I politely asked to see the available Indica products-a routine request I’ve made many times before. However, Juan refused to accommodate my request and became immediately dismissive, rude, loud and combative. The security staff present at the time even acknowledged that I am a regular customer and have never caused any problems.Juan falsely claimed that to the security on duty at the time, that I’ve previously entered the store intoxicated and had been banned—a statement that is both untrue and unsupported by any store policy or system record. I have never interacted with this manager before, especially since I typically visit in the afternoon or evening hours.When I requested the owner’s contact information, Juan refused and instead suggested I contact local law enforcement. I did so, and the officers I spoke with guided me on how to file a formal complaint against the business. Since then, I have reported the incident to the Better Business Bureau, the Department of Cannabis Control, and another regulatory authority.Juan also instructed me to return around 1 PM, suggesting the owner might be available. When I arrived, another employee-an Asian male I have also encountered before-was working. To my surprise, he too became hostile and unprofessional. “Stating you’re banned from our location because you called the police”.I informed Juan and the Asain male that their behavior constituted harassment and began recording the interaction for documentation purposes.He stated that they did not want my business and that they would not sell me any cannabis products. I then clarified that I was not there to make a purchase, but rather to obtain information on how to contact the owner and to file a formal complaint regarding Juan, the manager, and now, also- the asain male (worker).At that point, the Asian male and Juan (the manager) became more increasingly aggressive in tone, confrontational, and dismissive of my concerns.The behavior I experienced is completely unacceptable. I’m not sure who the manager or employee mistook me for, but the manager and employee conduct was not only unprofessional but also concerning, particularly in how they interacted with a female customers. I’ve never had any issues at this location until Juan was assigned to assist me. (Please note: you’re Latino, not white).As part of Juan’s and the Asain male role, it is their responsibility to assist customers professionally and respectfully. If they are unwilling or unable to do so, perhaps they should reconsider their position in customer service or explore other career options more aligned with their preferences.I strongly advise others to save their money and take their business elsewhere.Due to my experience, I already filed a formal complaint with the Better Business Bureau, the Department of Consumer Complaints, The Department Of Cannabis Control and other relevant agencies (I do not wish to provide details).There are numerous other cannabis clubs in the area that offer welcoming, unbiased service to all customers. These include Stiiizy, Magic Flower, Grass Roots, Outer Haze, Moe Greens, and Barbary Coast, etc. Each of these establishments are known for providing a respectful and inclusive environment, free from discrimination/harassment of any kind.I encourage you to support businesses that value their customers and treat them with fairness. Spend your hard-earned money at places that truly deserve it-do not support this establishment!To the owner: I hope you’re prepared to face the consequences of how this business is being ran. If this is the team you’ve chosen to represent your brand, the responsibility ultimately falls on you. I do not take harassment or discrimination lightly!
Zain C.
1746994016
Nice place that has a variety of strains I met my good friend Bernie he's a rapper from San Francisco total devastation you can go in there and say you met me come check it out
Jason C.
1740851217
Don’t come here. This store is super disrespectful. I went there yesterday and the clerk was being super disrespectful and ignorant.I’m not sure if this store is use to only dealing with homeless people in the area but not everyone is homeless.
Tishzatell_darrell Blæc (.
1730523110
I went their and as I was providing my I.D to enter ...it stated in the computer that I was BAND. Never been before and said that I was arguing with the security guard about something and screaming. This was the reason why the register Identified that I had no transaction their so he approved me sevices. The reason why I gave him a three instead of a five because he did rectify the situation and the customer service were okay and then the prices was reasonable yeah so at 3 ✨. But the present one that was there at the same day I had arrived was courteous was a hospitable and I had good energy so yeah I can give him a 4 but I'm going to stay at 3:00 cuz we're going to see the next time I go there when I get good service I'm just telling the truth you know I mean I'm not a sanctified guy but if anyone that has good courtesy good performance truthfully good energy and makes me feel good anyone is this way they would continue to come back and serve and have business there so let's see the next time but yeah three guys and whoever sees this as the Golden gate cannabis company I appreciate you guys and I'll see you again
Frisky Frog (.
1728368820
The staff was nice, and the security guard was massive.. went for the 2 for 30$. The Downside was that their product's quantity don't reflect on the website. So I wasn't able to get what I originally wanted, but happy with what I got.
Bambi C.
1725161754
This place was close to the hotel and had good security. The prices weren't bad either. Try the tincture. It came with a measuring cup and is the best deal.
yref
1716527424
I wanted to go shop, the store was still open and the security guy start closing the gates in front of me and talking tough like I’m guilty of something and making me a headache. I won’t be a customer anymore.
Dejourne H.
1713589863
Giving one stars because if you close at 10 I shouldn’t be told that yall close earlier so you can go home on time. That’s horrible customer service especially for people out of town. Change your times online then 😑
Dora M.
1712517356
Great spot in Tenderloin area! This is my go to spot because they always have an amazing selection and wide variety of products to choose from. Plus they always have some good deals! Highly recommend to visit if you are in the area!
Kenn A.
1711727248
The red head girl did absolutely nothing for me, I ask for vaping options and she took me to the cheapest options, no clue about what she was selling or the product. As a first timer I had a 300$ budget but she sold me the cheapest and then walked off.
Kely F.
1709945212
The guy at the counter is an idiot. I came here as a first timer, no perks for newbie’s fyi just 10% off (other places give a cute logo bag and even stickers not here) I bought sativa gummies (not much options maybe bc it’s Friday there were only two to choose from) paid 23 dollars the ATM charges 3.50 fyi and I say goodbye & ty to the guy at the counter he’s an idiot he saw I left my bag right in front of him, I’m in a hurry out and I forget my bag this man at the counter doesn’t have the decency to let me know HEY YOU LEFT UR BAG I had to come allllllll the way back just for my bag to be literally be in front of his face. He had hella time to tell me my bag was infront of his face. Never going back k byeeee
Ryan M.
1709088657
Everything is over-the-top excellent at GSCanna. Hands-down best customer experience every time I call, and their flower is so good you'll want to be stocking up when you can because it's just such good medicine to have. Thank you Golden State Canna!
