I have to update my review to let people know that the pricing has gotten so good I spend a third of what I used to. Currently you can get a variety of different strains of small bud flower with 30% THCA for $125.00/oz. Ground flower for $80/oz Concentrates with 80% or more THC for $23.00/gm. They also have premium flower for a premium price.. My favorites are by Garcia Hand Picked®
Hecken love this place!I’ve been going for 3 years now. On a daily basis they have the best deals in the area, a large variety of products & staff are super friendly and helpful! My favorite dispensary.
No complaints. Staff is friendly and fast. Facility is clean. Products and sales are great.
I go here for my medicine. I can't smoke so I'm learning to make my own stuff because they are so very EXPENSIVE (edibles, syringes, gummies etc) Anyways I placed an order for some flower to make my edibles. I didn't realize it but the flower was fine grind not small like I needed for the recipe. The guy repeated the order and when I realized it was the wrong kind! Because I had already paid they would not do a solid to a medical patient and simply swap the UNOPENED packages. Seriously why send a patient away with the WRONG medicine???? All because I didn't say something before I paid for it. I can barely ever hear the workers anyways and now you're punishing me by not providing me with the CORRECT medication. Shame on you. I'm a real patient with a real problem and you guys sent me away with the WRONG medicine. Do better. You're all the same it's about $$$$$$$ not the patient
Great deals, clean business, and I can not say this enough, EXCELLENT staff!! Always so friendly 😊
Had to register for the website just to look at the menu and now I can't delete my profile. Felt like they were just collecting info.
Love! Place is always clean! And even if u go in usure they help you! They go over everything with you.And between both I make the best decision what's right for me! Will never go anywhere else!
Was up at my campsite and realized I forgot my vape at home. Found this place on Google, placed an order on line, went in, filled out a short new Patient form and done! They had my order ready and a nice new Patient discount too!
Love this place. Super friendly and fast and they always have products on sale for great deals. I love the capsules and the ‘troches’ which are generally like cough drops or gummies. 🔥🍁💊
Knowledgeable staff. Friendly, courteous and helpful. The prices are better than other places. They have a points system that I love since I’m there a lot. And the one budtender who’s there. A short, cute brunette. She knows her strains. She helps me all the time. I always chose to go to her. I always leave feeling accomplished after.
Fair selection of different Cannabis products. Find the flower is dry 99% of the time but that is for vaping purposes I am sure. They have some good deals here and there for your medical card carry in Pennsylvania resident.
Overpriced. Not efficient with patients when busy. Little data on products on website. Only dispo around other than beyond so it is what it is. Flower is decent. Not CO or CA level but better than nothing.
been coming here for 2 years. Staff is great and remember you, greet you, etc. Selection is usually pretty ample, I suggest ordering online so you can see all the options and get in and get out. Usually there's not much of a wait unless there's an event like 4/20 or extremely good deals. Lots of places to sit if you're waiting, pretty big parking lot, and always a chill environment.
I love coming here and being taken seriously. I find the prices reasonable for the quality of product. The staff are friendly and knowledgeable.
Was my 1st time here, everyone was friendly and seemed to enjoy their job. Very knowledgeable and prices are reasonable!
BEWARE!!! DO NOT RECOMMEND!!!!!!! Never got to share my experience from a few weeks ago before I left for a work trip. I drove almost 1hr to this location and after arriving over 15 minutes prior to closing I was told i was not allowed in. There were customers in the store and it was well before closing time. I could see if I was there a minute or two before closing even then when you live in the poconos it can be a long drive to get anywhere. But to be turned away from receiving the medication I use for my anxiety on a daily basis which is why I paid for a medical card is beyond unacceptable. I was more than a loyal customer to them and the previous named KCR. I am not usually one to leave reviews but this is by far the worse experiences I have had.. very disappointed since I was a loyal customer who spent thousands of dollars at this location over the last few years . I have been and will continue to take my business elsewhere. But thought everyone should know don’t waste your time driving there even if you work late and only have so many opportunities to go. find another place that will not turn you away after driving 1hr and being there well before closing time. It is flat out unacceptable and rude of the man who told me to beat feet didn’t even want to hear that I just drove a hour.
I love the deals here, they have the best deals and i love it. I drive from wind for their deals sometimes. Although I'm gunna say it, there is a male that works there that makes me and my girlfriends very uncomfortable when I/we go in. He stares and makes very inappropriate comments. I've caught him SHAMELESSLY staring at my non existing behind, and was not happy. I'm used to looks, but I'm in a place where I expect more professionalism. The comments and looks, that's not OK. I already have severe anxiety and It's not okay to make comments or ask for pool pictures from my girlfriends and I, he asked us to take pictures of ourselves at the pool and send them to him 😑 like bruh. Next time if it happens again and if I see him again, unfortunately I'll have to make a complaint to them there about this particular male. He shouldn't be treating any patient that comes through those doors, like he treated my friends and I.
This is my go to spot! Always have great quality products and are knowledgeable of it. Super quick service, even when they have some people in line. Great staff, everyone from the door to check out is superb! Parking is fine although limited. Definitely recommend this place!
This medical dispensary was the first one I ever went to. They have decent products, the staff is very knowledgeable, I haven't been since they changed their name from Keystone Canna to The Apothecarium. when it was KCR, it felt like I was in a box or in a laboratory/basement whenever I was there. it wasn't a comfortable environment, and their prices could be lower. there are other dispensaries in our area that have more affordable products, the same products, for a lower price and the feeling is a lot warmer inside.
Since The Apothicarium took over Keystone Canna Remedies everything has gone downhill. Discontent attitudes have started, as well as eating and drinking behind the bud counter (gross). Employees seem more irritated and their prices absolutely SUCK! Overpriced garbage 6 days a week. You have to shop every day to get a decent price on ALL products, that's ridiculous! It's like going to CVS and your blood pressure med is $5 on Monday, $70 on Tuesday, $30 on Wednesday, $125 on Thursday...you get the point. THE PRICES SHOULD STAY STEADY! Ascend in Scranton is the place to be if you want your money to go a lot farther. The Apothicarium is driving their customers away...sad.
Great product, great service. Great staff. Friendly environment. But their Sunday hours are terrible, inconvenient and quite frankly, I will be going to another dispensary out of the area now. Yall are stepping on your own feet, and losing business. All the other dispensaries open at 8 am or 9 am, except for a select few. These are supposed to be places we get our "medicine". CVS and Walgreens are always open at convenient hours smh and the fact that credit cards aren't accepted..... its a straight monopoly yall got here smh
Quick service, effective, affordable, nice personalities. Nice setting, water fountain, bathroom, couches. I come often.
This dispensary I go to every week a good bit and I’ve been pretty satisfied just think you guys need to add back moxie vapes, other dispensaries around have them and we all love those carts and more bulk deals.I left four stars at the moment because I just bought a puffco peak og less than a month ago only a couple weeks now and I opened it and charged it and would have used but the battery just blinks different colors then shuts off & won’t work at all, it’s a brand new purchase I would simply like to trade it in for another one, you can see on account i did buy it very recently so there shouldn’t be a problem with that but I can’t return it to puffco for another one since I bought it at your dispensary. I’ll update/edit review if support helps me with this? I dab a lot so am very disappointed I cannot buy dabs until I figure this out:( help please…
A nice modern dispensary. The employees where nice. The bud tender was great! She was highly knowledgeable. She found out my likes and tastes and recommended some great shatter and some of the tastiest vape oil I have found in PA. Super heady! Five stars
Great staff and prices! My wife went into labor there a couple of years ago and a security guard gave her his jacket after her water broke. Really wonderful people!
Kelsey was very helpful answering all my questions and was wonderful to deal with. The entire staff is always nice and knowledgeable plus the deals are always good here. My favorite dispensary and my first choice. Would recommend.
My wife shops here all the time, and it's the only dispensary that she actually seems happy visiting. For today's visit she dealt with Amberlyn and came out of the building with a smile, and was telling me about how sweet and helpful she was. We will definitely continue to shop here.
Haleigh, from the greeting, was genuinely very pleasant and professional. Great assistance in pointing me to the right medication, after I described what my needs were. Top quality service and products are a constant with every experience at this location.
Great place for all your medicinal needs, they run pretty decent deals daily. I just wish the parking lot was bigger because getting in and out can be stressful at peak times. It also can get quite crowded on holiday deal days inside the lobby not very fun for those with social anxiety. Workers are hit or miss with friendliness.
I’ve been a customer for close to 2 years now. The store I beautifully clean and inviting. All of the staff have been so extremely helpful and nice. They are always willing to go out of their way and help.. from recommendations, to advice, and answering questions.. which I always seem to have. This location rocks. 🤘🏻🤘🏻
They eased my anxiety about purchasing from a dispensary for the first time. I was guided through each steps and Kelsey was so kind. She took the time to talk to me about products and helped me figure out what would work best for me! They have great deals as well
I personally will never go here again. Went in for the first time yesterday. They literally had no cbd:thc smokeables. Prices are much higher than other companies, lack of ability to even see a menu. Lady who waited on me just started pushing what she liked. Saying do you want night time or day time strains. Hey lady, every strain effects people different. Give me a strain that makes my ptsd worse and I’m going to have huge problems. She was not the pharmacist and should not have been offering advice. Since when do I get to medicate with what you want me to medicate with? Seriously worst store I ever went in.Place is a joke.High prices(very high)Lack of menu and selection
Love coming here. Staff are knowledgeable, friendly, and always helpful. Decent selection, always have some kind of deals going on, prices are usually fair especially for the quality. It's a couple towns over from me but I love this place. Fast service as well, minimal waiting time most any time.
9/28 I went in to grab a few items including 2g of black afghan crumble from Rythm. When i got home i realized it not only wasn't crumble but it was only half the volume i was supposed to receive. I promptly called the store which no one answered I left the detailed message which no 1 responded to. So today I went back to the store to swap it out and I was given a website not even a phone number or an email address or detailed contact information and was told that I need to contact the supplier. So i can wait it out or just take the loss so i can medicate. I will never be back. Bethlehem is so much better and would have worked to resolve this.
Great service! I was helped out by Kelsey. She was very knowledgeable with product information, patient with ensuring my order was correct, and kind and friendly to me. 10/10 yall should give her a rai$e. She made my day with her good energy. In result, I left feeling uplifted and confident in my purchases
It was my first time there, and they were lovely from entrance to exit. They're very informative about the products and the deals are insane... And daily. You get 3 discounts, needs to be done w in 30 days, but the 3rd is 40% off order 😳🔥🤯I live a bit away, but I'm def going to take advantage of their discounts bc I don't get any.I highly recommend this dispensary 💥💚✌️
Me and my husband have been coming here for over a year and the staff has always been very friendly and professional but because of one very rude and disrespectful floor supervisor with an authority trip named Crystal we will no longer be spending any of our money at Keystone Canna Remedies ever again. We complained to the management and they seemed not to care if customers are treated rudely by Crystal. Very sad because we never had any complaints until we met her. We also called and wrote a letter to TerrAscend who is their parent company about this situation. Horrible way to treat customers who spend over $300 a week in your location, the Manager's should be ashamed of themselves. Don't waste your time here go somewhere else where they treat customers with respect!
The prices have been better due to the discounts but they need to stock up on more products.
They never have anything good in stock. Never have consistency. How am I supposed to find something that works for me when they never have a strain more than a day or two. They never give deals to existing customers but will basically give new customers 50% off every other week. All they care about is bringing in more customers and could care less about the customers they already have... I officially stopped going and have switched my business over to beyond hello. It takes a few extra mins to get what I want there but they always have a great selection and 8 out of 10 times will have consistency. Way better choice than keystone !
Alright selection of products and usually decently quick service but it's ridiculous that they constantly give out upwards of 40% to new patients but current patients get lucky if they get a 20% once in a while. It's crazy how they care if new customers come in but don't care if all the current customers go down the block to beyond hello 🤔
Staff is very knowledgeable, actually I just ask them what they think is best for me and they never fail me.
Really gone down hill. Used to be fully staffed and quick in and out but now it’s like waiting for someone at Walmart to help you….you just sit and wait and wait and wait and when you do get into the product room they rush you out as fast as can be.
Inconsistent overall. The people that work there are very nice but just as confused as the customers on how the discounts work or if they can give them to you. It’s crazy. One day they give you a veteran discount the next day they don’t. One day they say “we honor what’s the website says” the next day they can’t. The guy tells me we took discounts away because we were selling out too fast. Buddy that’s a good problem I’d say.
Wonderful customer service I was visiting the area they made me feel very welcome.. medicine was top of the line... Highly recommend this place..
First time comer and was treated nice.it was not too bad a wait time and i was helped generously. definitely going back thank you to all the staff that helped me !
Tbh this is a fine shop with really good people. The prices on the other hand are OUTRAGEOUS. Make sure you check the shops nearby for sometimes 5-10% cheaper prices. I was so loyal until they started really screwing me over.Edit: This place continues to go down hill. Whether it be firing good employees or the non existent "deals". Please don't shop here, 30 min drive in any other direction will yield better prices on everything. Keystone continues to be the TOP TOP of prices in the area. When I have to go here because I can't get to the real dispensaries, I only shop for deals 15-20%+ off. NEVER PAY FULL PRICE HERE. EVERY DISPENSARY SHOULD HAVE BETTER DEALS AND LESS BS BY NOW!
My car spontaneously broke down here last week and was blocking the entrance! My phone was off! Then this guy taps on my door and he helped me so much! I’m very thankful for him! Very nice thoughtful people who work here!!
Great place to get what you need. Staff is very knowledgeable and you can ask them anything. This place really has their stuff together. They work like a well oiled machine. As soon as you enter, you are exiting.
I always have great staff always helpful and friendly and I always find that the staff can answer all my questions so thank you for being such a helpful and friendly atmosphere
This KCR location has a very knowledgeable and friendly staff. They go up and beyond to help their patients. Your always met with warm smiles and laughs when you enter the building. Plus the security guard is way funnier than security at Beyond Hello????
Great place ..They have great products and a wide variety..Very knowledgeable staff about everything they sell..There are alot of companies like Rythm,Cresco,grassroots,organic remedies, double bear Terrapin, Lab,strain,Calypso etc..budder,sauce,diamonds,flower,carts,sugar,sand etc... GREAT PLACE, GREAT KNOWLEDGE...Definitely my only one stop shop..
This KCR location has a very knowledgeable and friendly staff. They go up and beyond to help their patients. Your always met with warm smiles and laughs when you enter the building. Plus the security guard is way funnier than security at Beyond Hello????Note: Saturdays KCR is open until 6pm.
Love this place.So clean,don't have to wait long.Everyone their us so helpful and very very nice!
There doing Good so far, however they need to start delivery and letting us see the product,other than those issues they seem to be just fine,thank you so much
This KCR location has a very knowledgeable and friendly staff. They go up and beyond to help their patients. Your always met with warm smiles and laughs when you enter the building. Plus the security guard is way funnier than security at Beyond Hello????Note: Saturdays KCR is open until 6pm but google list only 4pm not sure why
So, The Local Dispensary. The bud tenders are all very nice and knowledgeable to most. What I mean by this is, personally I know what I am buying, Seasoned. Being that its Pa you're paying top MM prices. In this regard I would strongly consider driving a little farther. Competition is coming (FYI 10/15/21 Soon?) Until then, probably go elsewhere, Ethos is my recommendation. Great Quality products. Knowledgeable staff and some deals to be had.PA MM program is ultimately just taking TONS from people who need relief and cant find it else where. Dispensary's with astronomical prices such as this one are deplorable. Daylight robbery.
One of my favorite dispensaries. Has a decent rewards program and helpful, friendly staff. I high ly recommend going here for your herbal needs. 🙂
My daughter loves this place always has her order correct and ready for pick up in an excellent time
No problem when I have to wait 15 to 20 minBut show up 30 min late for curbside and order gets canceled. Only place this happens atI guess I'll go to beyond hello 2 miles down the street when I come to visitUr loss
Not a bad dispensary! I’ve been to a few dispensaries in bucks county that had points programs which were great! I was really confused recently when I went to use my points but was told there is a $5 minimum for the points. So if you use them and the total comes to $3 you can’t use the points because it’s too low and have to pick something else? I was really shocked considering I’ve been apart of a few rewards programs that never did this and even let me get some flower for free because my points all added up. It just sucked seeing that considering there are only two dispensaries near me, I was hoping for a better rewards program.
This KCR location has a very knowledgeable and friendly staff. They go up and beyond to help their patients. Your always met with warm smiles and laughs when you enter the building. Plus the security guard is way funnier than security at Beyond Hello????
So, The Local Dispensary. The bud tenders are all very nice and knowledgeable to most. What I mean by this is, personally I know what I am buying, Seasoned. Being that its Pa you're paying top MM prices. In this regard I would strongly consider driving a little farther. Competition is coming (FYI 10/15/21 Soon?) Until then, probably go elsewhere, Ethos is my recommendation. Great Quality products. Knowledgeable staff and some deals to be had.PA MM program is ultimately just taking TONS from people who need relief and cant find it else where. Dispensary's with astronomical prices such as this one are deplorable. Daylight robbery.
Very nice staff, and great product.I highly recommend this place. 5 star rating for everything I experienced..
Friendly very informative nice to see they give discounts and reward points my go to dispensary
Friendly, knowledgable staff. Pharmacist truly listens and works to help with whatever issues you are facing. My first time there. Great experience!
Bud-tenders are very nice here as they seem to be most dispensaries. I don't like the way they do the menu on the website. Considering this, they should be more relaxed to help you find the terpenes you are searching for. I know it's hit or miss on some things, just would like to see an availability on the part of the bud-tenders to assist the patients/customers. Especially, when they don't have several of your favorites.
Very friendly & so helpful. Felt right at home & feel like a family member in and out rather than a patient
Everyone there is caring. Love the bibe very professional and willing to help
My favorite dispensary thus far. Friendly and knowledgeable staff with a welcoming environment. I would definitely recommend visiting this KCR location if you haven’t yet or are in the Pocono area!
What can I say?! It is one of the places in Eastern Pa to go buy your medical pot! Great service as always! Knowledgeable & friendly.
Everyone is super knowledgeable and so friendly, they are there for you throughout the whole process and so helpful with any questions.
I was like a kid in a candy store again!!! Great service!!! First visit takes a while, so make sure you're not in a rush. Overall experience was good. Will return.
Very nice + helpful staff and physicians. Great selection of medicine, too
The staff there is wonderful. Very helpful and know what their talking about!
Great experience, everyone is extremely helpful and knowledgeable. Also, the establishment is very very clean ! Highly recommend.
Absolutely the nicest dispensary staff in the area, by FAR. At market pricing without accounting for sales and promotions. Comfortable environment. So grateful they opened in the Stroudsburg area!
Friendly, helpful staff with quality products. Nice size of inventory
Great place with knowledgeable staff when you have questions about your purchases. Have visited more than once and will be returning there for my purchases.
Keystone has a great variety of products. I always find my favorites there.
I went here the wait was good they practiced social distancing and the office was nice. I had a very nice man can’t remember his name but he was great. He helped me get the right products to help me with out me feeling high all the time I will look for him every time I go.Update the service is still great!!! I have not run into a bad employee since going there. They’ve recommended different products and so far their recommendations have been on point. It’s been one of the best places I’ve been too.
This was my very first dispensary experience ever. They were so nice and friendly, and it was so easy to use their website to pre-order and pick up, I decided I'd like something different as well and they took care of it while I was there. It was sooo surreal ...????????
Great service and high quality products. I will definitely be back here. Thank you!
Friendly & cooperative. Very organized Check-in procedure. Online orders are typically ready for pick up on arrival. I've never experienced a delay in service. In & out.
Great place to get what you need. Staff is very knowledgeable and you can ask them anything
In town on vacation and realized I was about to run out of my medication. I called up Keystone canna remedies and talk to a staff member.. They were so helpful and told me just what I needed to do, so I put in an online order, got a text, went to the dispensary, filled out the forms, got my meds and was out the door in less then 30 minutes. Fast, friendly,and the prices are fair.
The woman who was at the window really helped me. She understood that I didn't want to get high. She helped me figure out what to take and how much to take. Great place.
So friendly. I just spoke with Lee and he was more than helpful & took his time explaining the process in PA.
Staff is amazing...very friendly and always ready to answer any and all questions and concerns you may have.
This locación is always well stocked. The staff are friendly and very knowledgeable about the products.
The best dispensaries in NEPA! Considerate staff is #1 and knowledgeable. A great variety of products to choose from. 10 ⭐
Worst selection, worst sales, worst service from any PA dispensary I have been to. I have been sold the wrong product. I have been sold EXPIRED product. I have had to ask for the discount they advertise for a holiday and have been made to feel like a hassle when doing so. I have been ignored by several e-mails. If you HAVE to go here I get it, but if you have other options, I strongly recommend spending and SAVING money elsewhere. Traveling to Scranton or Lehigh Valley area will be worth the trip and save you a lot of money on the long run.
What do I like about Keystone? Convenience, knowledge of employees, and variety of products. Employees are always able to answer any questions that I might have.
Courteous & informative staff. Atmosphere is quite pleasant and the clientele is very respectful. Pleasure doing business here!
I love going to places where people remember you! Always nice and happy. Never disappointed with the staff. The products can be pretty mehh, but that's the growers and packagers fault. Hit this and the Bethlehem location weekly.
Good products. Knowledgeable staff. Everyone there seems so happy all the time, must be something in the air.
The waiting area is clean with a welcoming atmosphere. The attendants are professional and knowledgeable. I have colon cancer and the medication works wonders for the chemo side effects like nausea, anxiety, fatigue and lack of appetite.
Was the best experience I have had , staff was awesome .. with the flower you have to bee quick with buying it because it goes fast
Very nice people and very helpful.
I went here the wait was good they practiced social distancing and the office was nice. I had a very nice man can’t remember his name but he was employee 122. He helped me get the right products to help me with out me feeling high all the time I will look for him every time I go.
The people are super friendly to help you with what you needs are and you're in and out pretty fast
Just a great vibe, good energy from the moment you walk in. Staff is very friendly and knowledgeable! You're able to go in, have no clue what you're getting, tell them what you're looking for and you'll get a few choices in several varieties. Every cartridge recommended has been just a very satisfying experience.
Great dispensary. Nice to have one close by finally. Workers were very nice and friendly and answered questions. Place is clean. Bit of a line but it wasn't too bad. Wish there was a rewards program like a lot of dispensaries have in PA.