Every place needs more people like Raul, Amazing customer service and great personality. This type of employee makes you want to go out of your way to drive and get the friendliness he offers.
Thank you Dylan for your help with my order today, I originally came in not knowing what I wanted but Dylan was extremely helpful and knowledgeable in helping me find exactly what I was looking for! I know I will definitely be returning to this location for the outstanding service provided!
i just picked up an order from Dylan. he was welcoming and knowledgeable. he helped me so much! i even added to my online order and he brought me extra options to help me decide. also i just gotta say he was really funny and made the experience even better because of his great personality. will def be back 10/10
Everyone who works here is so kind and knowledgeable. Dylan was especially helpful and I always appreciate his input in a purchase. I have a chronic medical condition and thd staff have helped me find the right products!Grateful for the people at zen leaf!
This place is magical Dona Nicole Raul Aidan Terrific managers I mean if I could give them a raise I would! Then you got alonso with tremendous knowledge and very kind and you can’t forget Erika 5 star customer service! If you’re ever looking for a great experience just go here. The entire staff is just amazing.
Extremely courteous and understanding, especially Caleb! I showed up just as they were closing to pick up an order I had forgotten about, and they were very understanding and were willing to complete my order. Outstanding service!
Dylan is great! The service was amazing Very knowledgeable about the products. He made good recommendations on certain items, i'm grateful for that! Thanks, Dylan!
Stopped in to pick up an online order, and expected it to be a very quick & impersonal transaction. Dylan managed to turn that quick interaction into a delightful customer service experience, and I left happy & informed about some new products to try the next time I stop in. Dylan was outstanding & made the whole experience wonderful!
I had an awesome experience, as I always do, at Zen Leaf on the 18th of November. They had a food drive going where in you handed over non-perishables and received a discount on what you bought... Well I was trying to stack my points with it and Adam B was able to pool it all together and I snagged that live Rosin cart I was waiting for with my 60$ off. Adam I've known since the first day he worked there and he's done nothing but go above and beyond for great customer service!!! Not only him, but everyone at the store from the two at the front door to the Cashiers, the AIC's and Managers. Great environment and good deals! Can't say enough good things about this place so I'll end it here!Happy Thanksgiving to Everyone at Zen Leaf
The whole Prospect Heights team are just the best! They are always so kind and helpful! Shoutout to Dona especially for always being so warm and welcoming!
Ramen was very helpful! He gave us great suggestions and had amazing customer service! He deserves a promotion!
Amazing staff - esp DYLAN!He was so patient, kind, knowledgeable, and helpful. Excellent experience every time I go here!LOVED SEEING ZEN LEAF AT WINDY CITY SMOKEOUT - thank you for doing that it was perfect!
Raul Is by far above the most understanding person to work with and cares about his customers! Will 100% be back to see what else he can recommend!
This place is amazing! Dylan P. is extremely knowledgeable & took the time to educate me on my options. Super friendly staff. Very organized, clean, & convenient location. I love shopping here. Thank you for another wonderful experience!!