Ascend Cannabis Dispensary in Collinsville, IL

Jeff D.
Jeff D.
1726337028
JESS and the rest of the crew are always courteous and nice. They make a point to get medical patients in and out quickly. Curbside is great too.
Kayla S.
Kayla S.
1725939515
I stopped in to see what the store had and spoke Jess. She was so nice and willing to answer any questions I had and took her time to make sure I had exactly what I was looking for! If you go in definitely ask for her!
Bigski
Bigski
1725210526
Only local medical dispensarie, others no tax benefits. Ashton and Andrew are the best. Knowledgeable, helpful. Always help with a deal and had been shopping for almost a year when Andrew caught my senior discount where all the other clerks did not. Better prices than most. Wish I was closer.
Kaitlynn E.
Kaitlynn E.
1724631079
Janelle was great! She was super friendly and asked all the right questions. She was super knowledgeable and helpful throughout my entire purchase!Thank you Janelle!!
Marc D.
Marc D.
1724335567
Always has good vibes always in and out real easy maybe a small wait here and there but never long. Amanda is an amazing employee there who jas dealt with me on a number of trips in always nice always happy always straight to the point.
Kenny F.
Kenny F.
1723932207
Billy is the best he took his time with me and my wife and made sure he explained the deal so we wouldn’t miss out definitely will be back soon his customer service is definitely A1
ashley P.
ashley P.
1723154947
We had a bartender. Her name was Jessica. Such a sweet young lady. Very kind and courteous. One of your your best employees. She's always friendly and nice. I've been there before but this time they actually asked if I wanted to sign up for rewards the other times I bought there. They never asked if I wanted to but she made sure that I was helped and got what I needed. Thank you so much! Jessica, you guys got a good one there 💯
Nate R.
Nate R.
1720881968
I still try to go early enough there isn't much of a line, but Ascend in Collinsville has definitely improved staffing and policies over the past few months. I hope they continue to get better!
Duncan M.
Duncan M.
1720735059
You can try it, but you will NOT find a more amazing dispensary in the area than this one. The staff are genuine in their desire to assist and bring a good vibe to the store. Everything is always on, right as rain, and on time. Ascended! Bam!
Eddie V.
Eddie V.
1720373722
Prices are reasonable and staff was great.....BTW the review made by "K" is a KAREN and loves to spread her hate toward any company that says no.....Not a good person and can't be trusted especially if you have a bag of Cheetos.
Burns E.
Burns E.
1716258056
I have a 70+ minute drive to pickup my order, so I always call to ensure the store is open. After calling several times to verify the store would be open until 9p, no one answered the phone. I left a message for someone to call me, but no one called back while I'm on a 63 mile drive to their store. I arrived at 8.50 but the doors were already locked. No one answered, no sign. I called repeatedly from the parking lot because my RA is unbearable and I'm out of supply, but again, no answer. I text their call number. No response. It would be ALMOST forgivable if this place was overwhelmed with clients, but this location isn't busy because their prices are high and Missouri's cannabis and taxes cost significantly less. This store used to be a good location. Now I recommend everyone drive right past Ascend in Collinsville to any dispensary in St. Louis where the product selection is greater at a much lower price. And no one locks the door early because they care about their clients.
Jessika C.
Jessika C.
1715908691
I have frequently visit this dispensary and often have issues with their point system or the bud tenders attitudes. They do not accurately show your points once you’re eligible for discount until you make another purchase after. It is not accurately running on 24 hours to update. Also they are very rude to black customers so refrain from talking to managers to resolve inquiries or issues. The only thing they’ll is rudely smile in your face until you walk out the door. I spoke with a manger name Dani who needs better communication skills, the bud tender needed assistance and she didn’t provide any at all. The budtender was better equipped to handle the situation than her. I’ve stopped going for a while and noticed how stressful it is to get weed at Ascend. I also notice they lost most of their workers to the new Cookies dispensary in Pontoon Beach. Most of the budtenders that left were very accommodating
Zachary R.
Zachary R.
1715554509
Taylor was very helpful and helped me find exactly what I was looking for. All around excellent experience 100% will come back again
Nate R.
Nate R.
1714747332
I used to really love this dispensary. Cashiers are usually pretty friendly (minus one lady with pink/blue hair), and they have a decent selection. The last 3-4 times I've gone though, they are so short staffed that what should be a 5-10 minute wait in line has consistently turned into 30-45 minutes. It's kind of ridiculous at this point... don't go if you are pressed for time.
Kyle T.
Kyle T.
1714501681
Place was top-notch when they had security up front for parking. Now, every time I go there,the medical parking lot is full of non-medical customers, causing me to have to pack where the recreational customers park. Absolutely ridiculous that they don't monitor that. Will no longer be a patron of their store.
Garry V.
Garry V.
1713675535
So... I have been going to Ascend Collinsville since Black Friday 2022. They had some amazing deals that no one could beat!! They would notify us on Facebook of anything that was important, especially for Medical Patients.Now they have deleted their Facebook account, they do not message back when rewards points are missing or incorrect, and the deals we get up at 6am for are a joke!! On New Years they didn't have anything ready so everyone who came early and waited hours for "door busters" got to order one (1) 3.5 G for 25$... that's absolutely not a deal!!!I honestly feel like they have abandoned their Medical Patients, I have a traumatic brain injury and the bud tender today belittled me today on 420. She rushed me, and at the end I was processing her asking me if I wanted to used my points, I couldn't hear her so I looked confused.she reached out and pretended to "Strangle Me" saying "I just wish I could strangle you" because she was frustrated... very unprofessional and made me very upset. I fought and became injured in Iraq defending her way of life and she treats her Medical Patients like that...No thank you Nicholle L!!!Ascend Collinsville please have a look at yourself and your current business practices and re-evaluate your customer base, please take into account your Medical Patients. We are disabled and need time to plan a trip to the dispensary; for some of us, this is our Medication and we depend on it.Thank you!!
Dmitriy Y.
Dmitriy Y.
1713626409
Security is unprofessional I asked a question and they engaged in a pretty unprofessional way. I can 100% promise you that I won't be going back. Security should have good customer service skills.
Jenk
Jenk
1712860077
Are you kidding me?!?!Okay the medical marijuana users go to the head of the line, no problem. That don't mean every clerk has to help medical users only. These people waited until the recreational users line was 20 deep before one clerk decided to serve one of us. I was there for almost 30 minutes. Totally unprofessional and incompetent.
chintot
chintot
1712105258
First time going to a dispensary and to ever buy weed. I don’t know much about it but curious and eager. Though I was strangely scared and awkward about it. When I entered the was a guy/guide who asked if I have been there before and I said no. He proceeded with explaining how one would buy. There is a terminal like a large ipad/monitor where you shop for what you want. I was surprised to know that there are so many categories (stick, buds, edibles etc.) and varieties. Each item has a description like flavor profiles and chemical content percentages and stuff. You then check out and then like at a pharmacy, you get called when it is ready. It is not FDA approved and so it’s cash only. Credit cards cannot be used to pay. I felt adrenaline just having to go through this buying experience 😂 yeah I’m square hahah
B C
B C
1711466301
Prices are high. I can get way better deals up in Litchfield or Beyond Hello and it's not that much further. Also, don't trust these reviews. They give you a discount for giving a good review. Scam.
Allison C.
Allison C.
1710780664
I don’t think u guys hear it enough “ THANK U !! “If there is ever a time that I could give u all ( yes everyone) a bonus I would in a heartbeat to b able to help so many people get what they need to help them get thru every day life or helping someone relieve some of their pain!! U all rock in my book !! Happy Easter!! Allison
Mel W.
Mel W.
1710086075
Thankful for great prices & the best bud tenders here!!Josh H always helps me not waste my time trying to find deals & lets me know what he thinks is best. I really appreciate him all the years I’ve been going here now.
Kaylei D.
Kaylei D.
1707684162
Love this place they have a huge variety of products to choose from. Affordable and quick to put a order in. Available to thoroughly answer all questions and offer daily deals! Keep up the awesome work Ascend
Josh B.
Josh B.
1704482575
Great dispo! Online order was simple. Make sure to ask about deals when you go in. Budtender “Bee” hooked me up with a great daily special. Highly recommend.
Eldratha S.
Eldratha S.
1704243026
Always nice and friendly people, rarely do I wait longer than 5 minutes. Jake is awesome!
Blake K.
Blake K.
1702671250
I am sad to say I won't be returning to this location. I have gone here since they opened when legalization took effect, and it gets worse every time I go in. The employees are cranky and rude, which is odd to say the least given the entire premise of the business. The cherry on top last night is that I wasn't given my proper change for a cash sale, or any at all for that matter. It wasn't a large amount of money, but anything helps this time of year. After going through the gauntlet of rude employees, I simply didn't want to raise a fuss about a trivial amount of money ($7.50) and wanted to just leave as quickly as possible. This effect of wanting to leave as quickly as possible is not good for a retail business- which should go without saying.
Domnataiah H.
Domnataiah H.
1700273072
I'm always really happy with the customer service at this location! Their selection is great and they always have something new on sale. It's great for budding stoners and weed enthusiasts alike! Their rewards system is definitely worth it!
Ioahnna S.
Ioahnna S.
1699633152
Great variety of THC products! Awesome customer service and wonderful atmosphere. Thank You AMY for your help today ❤️❤️❤️
Eli M.
Eli M.
1699125187
I’ve had nothing but great experiences here as a medical user. The staff are always friendly and helpful. The discounts and selection are great!
Anna K.
Anna K.
1699042454
Great people, great productsAll the workers are friendly as heck and super helpful. They always help
mandy H.
mandy H.
1699040922
Lovely staff great experience today, Jess was very friendly and very kind and helpful in explaining and helping us find what we need
Adrienne J.
Adrienne J.
1698883892
Ascend has pretty good quality products and prices, but the customer service is beyond compared to other dispensaries in this area. I particularly wanted to highlight the bud tender by the name of Amy, she was amazing, and I will be returning due to the experience she created! Thanks again Amy!
jodie W.
jodie W.
1697819143
Best dispensary in the metro east (for medical, anyway). Adequately staffed, huge selection, great daily deals, and curbside med pickup! The staff are so friendly and nice, too!
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1014 Eastport Plaza Dr
Collinsville, IL 62234

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CLOSED
CLOSED

    Payment Methods:

    Cash Only
    ATM Available On Site

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    Illinois Dispensaries

    ABOUT THIS DISPENSARY

    Ascend Cannabis, located at 1014 Eastport Plaza Dr in Collinsville, is open to serve the cannabis community.

    Medical: Yes

    Recreational: Yes

    Delivery: No

    Before this dispensary could open, it was licensed by the state.

    Product types and availability can vary from store menu to store menu, depending on demand. If Ascend Cannabis in Collinsville does not have what you are looking for, there is no legal obligation to stick to a single brand. Your medical marijuana card, if needed, is universally accepted at any dispensary in Collinsville.

    Purchasing Marijuana Products at Ascend Cannabis

    Preparation Helps: See what’s available ahead of time. If Ascend Cannabis in Collinsville online menu is available on our site, this is the best way to see the different product options before visiting the dispensary. If enabled, after finding the right products you desire, reserve your order on our e-commerce platform.

    Low tetrahydrocannabinol (THC) cannabis with higher CBD products are generally available to patients as well who prefer the non-euphoric effect.

    Contact the dispensary if you encounter product-related issues or problems. Ascend Cannabis has a policy & procedure for this.

    Please enjoy the menu products from this dispensary responsibly!

    To stay up to date, sign up to our newsletter below to receive our MMJ Updates as well as discounts & specials as they arrive.

    What People Are Saying

    Jeff D.
    Jeff D.
    1726337028
    JESS and the rest of the crew are always courteous and nice. They make a point to get medical patients in and out quickly. Curbside is great too.
    Kayla S.
    Kayla S.
    1725939515
    I stopped in to see what the store had and spoke Jess. She was so nice and willing to answer any questions I had and took her time to make sure I had exactly what I was looking for! If you go in definitely ask for her!
    Bigski
    Bigski
    1725210526
    Only local medical dispensarie, others no tax benefits. Ashton and Andrew are the best. Knowledgeable, helpful. Always help with a deal and had been shopping for almost a year when Andrew caught my senior discount where all the other clerks did not. Better prices than most. Wish I was closer.
    Kaitlynn E.
    Kaitlynn E.
    1724631079
    Janelle was great! She was super friendly and asked all the right questions. She was super knowledgeable and helpful throughout my entire purchase!Thank you Janelle!!
    Marc D.
    Marc D.
    1724335567
    Always has good vibes always in and out real easy maybe a small wait here and there but never long. Amanda is an amazing employee there who jas dealt with me on a number of trips in always nice always happy always straight to the point.
    Kenny F.
    Kenny F.
    1723932207
    Billy is the best he took his time with me and my wife and made sure he explained the deal so we wouldn’t miss out definitely will be back soon his customer service is definitely A1
    ashley P.
    ashley P.
    1723154947
    We had a bartender. Her name was Jessica. Such a sweet young lady. Very kind and courteous. One of your your best employees. She's always friendly and nice. I've been there before but this time they actually asked if I wanted to sign up for rewards the other times I bought there. They never asked if I wanted to but she made sure that I was helped and got what I needed. Thank you so much! Jessica, you guys got a good one there 💯
    Nate R.
    Nate R.
    1720881968
    I still try to go early enough there isn't much of a line, but Ascend in Collinsville has definitely improved staffing and policies over the past few months. I hope they continue to get better!
    Duncan M.
    Duncan M.
    1720735059
    You can try it, but you will NOT find a more amazing dispensary in the area than this one. The staff are genuine in their desire to assist and bring a good vibe to the store. Everything is always on, right as rain, and on time. Ascended! Bam!
    Eddie V.
    Eddie V.
    1720373722
    Prices are reasonable and staff was great.....BTW the review made by "K" is a KAREN and loves to spread her hate toward any company that says no.....Not a good person and can't be trusted especially if you have a bag of Cheetos.
    Burns E.
    Burns E.
    1716258056
    I have a 70+ minute drive to pickup my order, so I always call to ensure the store is open. After calling several times to verify the store would be open until 9p, no one answered the phone. I left a message for someone to call me, but no one called back while I'm on a 63 mile drive to their store. I arrived at 8.50 but the doors were already locked. No one answered, no sign. I called repeatedly from the parking lot because my RA is unbearable and I'm out of supply, but again, no answer. I text their call number. No response. It would be ALMOST forgivable if this place was overwhelmed with clients, but this location isn't busy because their prices are high and Missouri's cannabis and taxes cost significantly less. This store used to be a good location. Now I recommend everyone drive right past Ascend in Collinsville to any dispensary in St. Louis where the product selection is greater at a much lower price. And no one locks the door early because they care about their clients.
    Jessika C.
    Jessika C.
    1715908691
    I have frequently visit this dispensary and often have issues with their point system or the bud tenders attitudes. They do not accurately show your points once you’re eligible for discount until you make another purchase after. It is not accurately running on 24 hours to update. Also they are very rude to black customers so refrain from talking to managers to resolve inquiries or issues. The only thing they’ll is rudely smile in your face until you walk out the door. I spoke with a manger name Dani who needs better communication skills, the bud tender needed assistance and she didn’t provide any at all. The budtender was better equipped to handle the situation than her. I’ve stopped going for a while and noticed how stressful it is to get weed at Ascend. I also notice they lost most of their workers to the new Cookies dispensary in Pontoon Beach. Most of the budtenders that left were very accommodating
    Zachary R.
    Zachary R.
    1715554509
    Taylor was very helpful and helped me find exactly what I was looking for. All around excellent experience 100% will come back again
    Nate R.
    Nate R.
    1714747332
    I used to really love this dispensary. Cashiers are usually pretty friendly (minus one lady with pink/blue hair), and they have a decent selection. The last 3-4 times I've gone though, they are so short staffed that what should be a 5-10 minute wait in line has consistently turned into 30-45 minutes. It's kind of ridiculous at this point... don't go if you are pressed for time.
    Kyle T.
    Kyle T.
    1714501681
    Place was top-notch when they had security up front for parking. Now, every time I go there,the medical parking lot is full of non-medical customers, causing me to have to pack where the recreational customers park. Absolutely ridiculous that they don't monitor that. Will no longer be a patron of their store.
    Garry V.
    Garry V.
    1713675535
    So... I have been going to Ascend Collinsville since Black Friday 2022. They had some amazing deals that no one could beat!! They would notify us on Facebook of anything that was important, especially for Medical Patients.Now they have deleted their Facebook account, they do not message back when rewards points are missing or incorrect, and the deals we get up at 6am for are a joke!! On New Years they didn't have anything ready so everyone who came early and waited hours for "door busters" got to order one (1) 3.5 G for 25$... that's absolutely not a deal!!!I honestly feel like they have abandoned their Medical Patients, I have a traumatic brain injury and the bud tender today belittled me today on 420. She rushed me, and at the end I was processing her asking me if I wanted to used my points, I couldn't hear her so I looked confused.she reached out and pretended to "Strangle Me" saying "I just wish I could strangle you" because she was frustrated... very unprofessional and made me very upset. I fought and became injured in Iraq defending her way of life and she treats her Medical Patients like that...No thank you Nicholle L!!!Ascend Collinsville please have a look at yourself and your current business practices and re-evaluate your customer base, please take into account your Medical Patients. We are disabled and need time to plan a trip to the dispensary; for some of us, this is our Medication and we depend on it.Thank you!!
    Dmitriy Y.
    Dmitriy Y.
    1713626409
    Security is unprofessional I asked a question and they engaged in a pretty unprofessional way. I can 100% promise you that I won't be going back. Security should have good customer service skills.
    Jenk
    Jenk
    1712860077
    Are you kidding me?!?!Okay the medical marijuana users go to the head of the line, no problem. That don't mean every clerk has to help medical users only. These people waited until the recreational users line was 20 deep before one clerk decided to serve one of us. I was there for almost 30 minutes. Totally unprofessional and incompetent.
    chintot
    chintot
    1712105258
    First time going to a dispensary and to ever buy weed. I don’t know much about it but curious and eager. Though I was strangely scared and awkward about it. When I entered the was a guy/guide who asked if I have been there before and I said no. He proceeded with explaining how one would buy. There is a terminal like a large ipad/monitor where you shop for what you want. I was surprised to know that there are so many categories (stick, buds, edibles etc.) and varieties. Each item has a description like flavor profiles and chemical content percentages and stuff. You then check out and then like at a pharmacy, you get called when it is ready. It is not FDA approved and so it’s cash only. Credit cards cannot be used to pay. I felt adrenaline just having to go through this buying experience 😂 yeah I’m square hahah
    B C
    B C
    1711466301
    Prices are high. I can get way better deals up in Litchfield or Beyond Hello and it's not that much further. Also, don't trust these reviews. They give you a discount for giving a good review. Scam.
    Allison C.
    Allison C.
    1710780664
    I don’t think u guys hear it enough “ THANK U !! “If there is ever a time that I could give u all ( yes everyone) a bonus I would in a heartbeat to b able to help so many people get what they need to help them get thru every day life or helping someone relieve some of their pain!! U all rock in my book !! Happy Easter!! Allison
    Mel W.
    Mel W.
    1710086075
    Thankful for great prices & the best bud tenders here!!Josh H always helps me not waste my time trying to find deals & lets me know what he thinks is best. I really appreciate him all the years I’ve been going here now.
    Kaylei D.
    Kaylei D.
    1707684162
    Love this place they have a huge variety of products to choose from. Affordable and quick to put a order in. Available to thoroughly answer all questions and offer daily deals! Keep up the awesome work Ascend
    Josh B.
    Josh B.
    1704482575
    Great dispo! Online order was simple. Make sure to ask about deals when you go in. Budtender “Bee” hooked me up with a great daily special. Highly recommend.
    Eldratha S.
    Eldratha S.
    1704243026
    Always nice and friendly people, rarely do I wait longer than 5 minutes. Jake is awesome!
    Blake K.
    Blake K.
    1702671250
    I am sad to say I won't be returning to this location. I have gone here since they opened when legalization took effect, and it gets worse every time I go in. The employees are cranky and rude, which is odd to say the least given the entire premise of the business. The cherry on top last night is that I wasn't given my proper change for a cash sale, or any at all for that matter. It wasn't a large amount of money, but anything helps this time of year. After going through the gauntlet of rude employees, I simply didn't want to raise a fuss about a trivial amount of money ($7.50) and wanted to just leave as quickly as possible. This effect of wanting to leave as quickly as possible is not good for a retail business- which should go without saying.
    Domnataiah H.
    Domnataiah H.
    1700273072
    I'm always really happy with the customer service at this location! Their selection is great and they always have something new on sale. It's great for budding stoners and weed enthusiasts alike! Their rewards system is definitely worth it!
    Ioahnna S.
    Ioahnna S.
    1699633152
    Great variety of THC products! Awesome customer service and wonderful atmosphere. Thank You AMY for your help today ❤️❤️❤️
    Eli M.
    Eli M.
    1699125187
    I’ve had nothing but great experiences here as a medical user. The staff are always friendly and helpful. The discounts and selection are great!
    Anna K.
    Anna K.
    1699042454
    Great people, great productsAll the workers are friendly as heck and super helpful. They always help
    mandy H.
    mandy H.
    1699040922
    Lovely staff great experience today, Jess was very friendly and very kind and helpful in explaining and helping us find what we need
    Adrienne J.
    Adrienne J.
    1698883892
    Ascend has pretty good quality products and prices, but the customer service is beyond compared to other dispensaries in this area. I particularly wanted to highlight the bud tender by the name of Amy, she was amazing, and I will be returning due to the experience she created! Thanks again Amy!
    jodie W.
    jodie W.
    1697819143
    Best dispensary in the metro east (for medical, anyway). Adequately staffed, huge selection, great daily deals, and curbside med pickup! The staff are so friendly and nice, too!
    Next Reviews
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