Won't even go in to check their prices. For the owners advice why is the squad car outside. Bet you don't have 30 buck 7 gram buds but hello does.
I had a great first experience at Cookies. Right away, they were friendly and informative. I’ve been to other dispensaries in the area, and they are not only not personable, but down right rude.The atmosphere at Cookies was much more comfortable. I had Jen and Jackie helping me as I’m quite new to cannabis. They didn’t make me feel stupid and explained everything nicely in order for me to get the best bang for my buck. I will admit that the prices are a bit higher, but I’m willing to pay it just for a better experience while shopping.
EDIT: Go to High Haven way better deals and way less tax as well. I only paid 4 dollars in tax at High Haven in Bloomington!I was just in there and on my receipt it says I have 8.90 after today's visit which got me 24 more cents towards my rewards dollars but they won't let me use it even though a receipt is for letting us know what we have spent and how much rewards we have. I should be able to use what I have in my rewards account which is shown on my receipt. I am very very upset that they lie to us on the receipts saying that we have rewards dollars but then they say that it doesn't count and I can't use them!!
I was just in there and on my receipt it says I have 8.90 after today's visit which got me 24 more cents towards my rewards dollars but they won't let me use it even though a receipt is for letting us know what we have spent and how much rewards we have. I should be able to use what I have in my rewards account which is shown on my receipt. I am very very upset that they lie to us on the receipts saying that we have rewards dollars but then they say that it doesn't count and I can't use them!!
What a super awesome dispensary. I just moved from out of state from Arizona. And I met these nice people today. They went above and beyond anything I could have expected I feel very welcomed and I found my new home dispensary for my medical needs. Thank you again Lauren Joey and Jackie.Lauren Joey and Jackie all took care of me very well I went in they walked me through the new brands that I'm not familiar with and by the way they are the best brand recommendations I've ever had !wow Joey you are the man again Joey you are the man!! thank you for your words of wisdom , I will always trust them. This is my new home dispensary I'm very very happy to be here in Bloomington, Illinois.thank you very much Lauren for the very warm welcome you are an amazing person. I really appreciate the hospitality and the comfort that I got going into your dispensary.Being an out-of-state customer or patient. These nice people went above and beyond way more than they had to. I thought I was talking to my family they were so cool. Thanks again looking forward to seeing you guys in the dispense again
3 stars because of the price. The choices were ok, but I've had better selections and prices at other places. I will not visit this store again. The people working there were nice and helpful so this review isn't to take anything away from them.
Love Coming This Cookies . I’m always in and out quick , no problems . The product is always at the highest quality and the customer service is great. Highly recommend this dispensary.
Came here to try it out and I was amazed at how fast and polite everyone was with open arms! My bud tender name was Joey and he took what I said and gave me what I needed! In and out with no Hassel! Every time im in town Joey I will be to see you! Thanks again for everything!
Didn’t even know this place was there but I’m glad I found it. It’s cheaper, faster, and friendly staff who were great. I would still be waiting in line at the other dispensary in town. Plus it’s closer to my house. I’ll be going back for sure. And the guy saved me 25 dollars by suggesting products to me that were the same that I wanted but cheaper and more popular.
Employees were very knowledgeable and helpful. They recommended an awesome product. Definitely my new go to shop.
This place is amazing! The staff is friendly and helpful. I would definitely recommend trying it out.
Great experiences every time I go in. The staff is super friendly, the place is clean and well kept and so much knowledge from people like Lea who make you feel right at home from start to finish. 10/10 will come back many times.
Love the set up, and felt more than welcomed! Very chill, very bright, and colorful (as well as the employees!!) love that I was given suggestions on products I might enjoy the next time around!! Definitely in my opinion a step up from the other dispensaries out here.
Came in this afternoon hoping to buy some flower. Unfortunately I must of gotten the crankiest employee of the bunch. Rolled her eyes several times, and just seemed like she didn’t want to be there. Didn’t even introduce herself, so before I left I asked the front desk person the name and they said “Aubrey” so to Aubrey I hope whatever made your day bad today never happens again. I did not buy anything because I didn’t feel welcomed. Will be going to my tried and true beyond hello!
I absolutely love this dispensary. They are always so kind in there. On top of it. Their selection is wonderful and there is never a long wait. Definitely the best dispensary in town!
This place has great products and excellent customer service. A big shout out to Lea for her attentive & friendly can-do attitude..really impressive! Lauren and Matt are also employees I see who consistently give great service. Thanks so much.
Their customer service is awesome. If you get a chance to go you won't regret it
What is this company thinking? I don't think much thought went into this store at all. Opening week, the prices are horrible, and no respect for medical patients.Let this place close. They don't deserve to be in business as they have no respect for people or the industry.I had very high expectations from this store as they could have brought better prices to the area. Competition is usually great, but this store (sadly) is on the road to failure.
Cookies introduction to town, AKA, the grand opening, went poorly.There is no online menu .No sales.Very high prices.I didn't receive a discount for having a medical card. The tax was over $30.The DJ's choice of genre did not fit the crowd.By the time you survived the line (which was as long as 3 hours), the vendors were either packing up or gone.The Bud tenders were cool.Thanks for bringing the over-priced dispensary back to town.Staff is great, though.
I've never been to cookies before. I went yesterday and the experience was crazy a lot of information, new flower, the building on point, staff is chill. And yes it's a little pricey but honestly get what you pay for. I got one and I was lifted for few hours. And all these people talking smack on this place just literally don't go there go to beyond hello. There's so many negative comments. How would you feel if someone did that to you. Treat things you want to be treated back simple as that. Overall my experience was very cool and I will be going back again
Myself and 2 other friends of mine went to the grand opening. It was in the paper wrong, but we stayed anyway. I'm glad we did. While waiting in line, either the owners or employees came out with water and donuts for us all. They had vendors for food, 2 busses to smoke the product on, glass blowers, and a band. They handed out products like papers while waiting in line. The staff is helpful and cool. They know their products inside n out. They treat you with respect, and their product line is magnificent. I will be back, and I'm sure my 2 other friends will be as well!
It was an ok experience. Definitely a lot of kinks to work out. U can't just browse and see what's what on the app u have to be hounded by an employee. They couldn't even tell me the THC percentage on my purchase. I will stick with beyond hello 💯